The Basics: We are changing the world! Want to help the largest organizations on the planet achieve unprecedented visibility and control over the most complex environments in the world? Do you have an uncanny ability to understand customer needs and deliver solutions? Do you have technical skills along with the ability to translate those skills to any audience? At Tanium our Solution Engineering team works closely with Sales and Customer Success (CS) teams to engage current and potential customers. We drive and lead the technology evaluation stage of the sales cycle, demo the platform, and deliver comprehensive Proof of Value (POV). You will be engaged in interactive pre-sales discovery meetings, analysis of customers’ current technology and architecture, operational and business needs; and the development and presentation of appropriate Tanium solutions. You will lead deep-dive technical discussions with the customer to position Tanium’s transformative enterprise operations and security platform to the relevant stakeholders, from VP level to the technology user. This role will require someone to be located in Ohio, Indiana, or Michigan. What You'll Do: - Work directly with our world-class sales team from initial discovery to deal close to shorten sales cycles and improve closing rates - Oversee and participate in initial discovery meetings with customers, providing platform demos and highly technical Proof of Value engagements for both existing customers and new sales opportunities - Be the direct conduit translating customer business challenges into technical solutions, positioning Tanium to effectively solve those challenges - Function as a technical expert throughout sales engagements, ensuring that tactical motions in the pre-sales and POV processes line up with strategic account goals - Partner with field engineering teams to ensure maximum technical effectiveness and consistent customer - experience throughout the POV process - Consistently and cogently address our customers’ needs through astute verbal, written, and presentation skills - Build, manage and maintain strong relationships with customers, peers and partners - Actively participate and speak at regional marketing events and conferences - Customer facing Sales and Channel enablement, including training - Operate as a keystone in the sales model, working with the Sales, Marketing, Product, and CS organizations to continuously improve effectiveness and efficiency throughout the customer life-cycle - Travel expected to be 30-50% to engage with customers and prospects in person We're Looking For: - 4+ years of operational and/or selling experience in endpoint operations or security - 2+ years of experience in customer-facing or customer support positions - Significant software pre-sales or related value-based technical selling expertise in very large enterprise environments - Experience presenting at multiple levels, from VP level to Solution Users - A demonstrated track record of taking ownership of complex initiatives and producing successful outcomes - Broad knowledge of the IT security, operations, and compliance space and products - Deep knowledge with hands-on experience in one or more of the following: - Endpoint Security - IT Operations Management - Regulatory Compliance - Broad knowledge of scripting languages is a plus - Demonstrated critical thinking skills - Excellent written and verbal communication skills - Naturally team-oriented with a mission-first attitude - BS degree in Computer Science, Mathematics, Engineering or equivalent experience required About Tanium Tanium is the Autonomous IT company. Driven by AI and real-time endpoint intelligence, Tanium Autonomous IT empowers IT and security teams to make their organizations unstoppable. Many of the world’s leading organizations trust Tanium’s single, unified platform for endpoint management and security to innovate faster, stay resilient and move business forward with confidence, at scale. To learn how Tanium delivers Autonomous IT for unstoppable business – visit www.tanium.com and follow us on LinkedIn and X. On a mission. Together. At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions. As a global organization with stakeholders around the world, it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things. Our commitment to excellence and innovation has earned us a place on the Forbes Cloud 100 list for ten consecutive years, and we continue to be recognized worldwide as a great place to work. Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most. What you’ll get The annual base salary range for this full-time position is $75,000 to $220,000 and this position will also be commission eligible. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience. In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits. For more information on how Tanium processes your personal data, please see our Privacy Policy.

Working At Bitso We are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and accelerate progress inside and outside of our organization. To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep care, and intentional empathy. Your Purpose At Bitso, our mission is to make crypto useful. As a Senior Software Engineer, you will drive the design and delivery of features across the entire stack — from database schemas to backend services, BFFs, and frontend interfaces. You are not defined by a single technology; you are defined by your ability to think critically, make sound technical decisions, and leverage AI tools (LLMs like Claude, Copilot, Cursor) as force multipliers to ship high-quality software at speed. You understand how modern products work, what users expect, and how to translate market standards into concrete implementations. Your impact will be visible immediately, and your judgment will shape the systems that power Bitso's financial infrastructure. Reports To As part of the Guardians service unit, you'll work on the systems that protect Bitso's users and platform — KYC, account security, user security, fraud prevention, and the internal tools that support account management. Guided by visionary leaders, your work will shape the next wave of financial innovation and influence the future of global finance. Who You Are You are a resourceful, adaptable engineer who operates across system boundaries rather than within a single layer. You combine solid software engineering fundamentals with the ability to explore problems deeply using AI, challenge assumptions, and drive features end-to-end. Core Requirements - Clear and effective communication in English. - 5+ years of professional software engineering experience across backend and frontend systems, including mobile. - A Bachelor's degree in Computer Science, Engineering, or a related technical field (required). - Available to work in a GMT-6 to GMT-3 timezone. Engineering Fundamentals - Strong understanding of software engineering principles: data structures, algorithms, design patterns, and designing for performance, scalability, and availability. - Experience with cloud architectures (AWS), microservices, and distributed systems. - Proficiency with relational databases (especially PostgreSQL) and familiarity with caching layers (Redis) and asynchronous processing (Kafka or similar). - Ability to read, understand, and contribute to codebases in multiple languages — Java and TypeScript are our primary stacks, but we value adaptability over narrow specialization. Product and Market Awareness - Ability to understand what "good" looks like in modern products — you can look at a feature, identify industry-standard patterns, and drive implementation decisions based on what users expect. - Comfortable navigating ambiguity: you can take a loosely defined requirement, research how the market solves it, and propose a concrete technical approach across DB, BE, BFF, and FE layers. AI-Augmented Engineering - Comfortable and effective working with LLMs (Claude, GPT, Copilot, Cursor) as part of your daily workflow — not as a novelty, but as a core tool for exploration, code generation, debugging, and architectural reasoning. - Ability to critically evaluate AI-generated output: you know when to trust it, when to push back, and when to iterate on a prompt to get better results. - Experience (or strong aptitude) using AI to accelerate work across unfamiliar domains — you don't need to be an expert in every layer to deliver across all of them. - Ability to leverage AI and MCP-connected tools (observability, incident management, databases) to troubleshoot and resolve production issues efficiently. Nice to Have - Familiarity with security, identity, fraud prevention, or fintech domains — but curiosity and the ability to ramp quickly in unfamiliar domains matters more. - Deep experience in some of the technologies in our stack is valued, but we prioritize engineers who can learn and operate across them over specialists in any single one: - Backend: Java (Spring Boot), microservices, event-driven architectures (Kafka). - BFF: Server-driven UI, API aggregation, and orchestration. - Frontend: TypeScript, Next.js, React, React Native. - Infrastructure: AWS, containerization, CI/CD pipelines. - Data: PostgreSQL, Redis. What You Will Do - Design and deliver features end-to-end across database, backend, BFF, and frontend layers. - Use AI tools strategically to explore solutions, generate code, review implementations, and accelerate delivery without sacrificing quality. - Troubleshoot production issues using AI-assisted workflows and MCP-connected observability and incident management tools. - Make technical decisions grounded in engineering principles and market awareness — you understand trade-offs and can articulate them clearly to your team. - Challenge existing processes and propose improvements. You are not a passive executor; you actively shape how the team works. - Provide technical insights during planning: assess feasibility, identify risks, and help prioritize work with a deep understanding of the product domain. - Mentor and support teammates by sharing knowledge, reviewing code thoughtfully, and raising the bar for the team's engineering standards. - Take ownership of outcomes, not just tasks. You care about what ships, how it performs, and whether it solves the actual problem. Who We Are With over 9 million users, Bitso is the leading cryptocurrency platform in Latin America. We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion. We believe crypto is the future of finance, and we’re committed to making it useful by providing equal access to safe and intuitive financial products. When we hire people for our team, we specifically test for the following traits in addition to our cultural values: - Mission-Driven: We seek individuals who are passionate about crypto and Bitso’s mission and resilient in facing industry challenges - High Sense of Urgency: We prioritize candidates who demonstrate a high sense of urgency and responsibility. - Exceptional Hard Skills: We seek individuals who possess exceptional skills in their respective fields, with no room for mediocrity. - Self-Management: We look for individuals who can independently manage their work, career, and professional development. Compensation & Benefits At Bitso, you are taking the front seat on the edge of crypto innovation, creating the next generation of crypto-powered products. So for those willing to commit, adapt and pioneer the most important change of the century we offer: - Me Time program, including unlimited paid time off. - Remote-first work environment. - Employee Stock Option program. - Zero trading fees through our Bitso Alpha app. - Extended Family Leave Policy: all birthing parents, non-birthing parents and adopting parents are eligible for a 4-months leave. - Premium health, dental and life insurances in Mexico, Gibraltar, Colombia, USA, Brazil and Argentina. Want to leave an undoubtedly legacy with us? Fasten your seatbelt and join this spaceship, where you will find exponential growth and the opportunity to thrive! - These are the applicable requisites, although equivalent competencies in any of the above will also be considered. - To see our Privacy Policy please click here.

Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights. Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers. With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index! About the Role We’re looking for naturally curious, creative people that can think on their feet and enthusiastically tackle problems head on. As a Support Engineer you will work both directly with our customers, as well as the Customer Success team, to ensure customers’ technical needs are met as our product offerings rapidly grow. You will serve as a key link between Customer Success (CS) and Engineering, enabling CS to help our customers employ Attentive technology to achieve their marketing goals. What You’ll Accomplish - Communicate with customers via Zendesk, JIRA, or scheduled calls to best understand and identify customer issues and your role in addressing them. - Serve as a technical point of contact support resource for Customer Success to drive the resolution of technical requests, involving: - Translate customer feedback to engineering action, leveraging proper escalation routes to manage internal and external stakeholders’ expectations. - Work cross functionally across Customer Success, Product and Engineering to triage and mitigate issues - including site event incidents. - Creatively problem solve to develop strategic, reusable solutions. Identify bugs and effectively escalate to the appropriate internal parties. Your Expertise - Affinity for problem solving and crafting innovative, reusable solutions. - Possess high level of emotional intelligence, handling difficult situations with empathy and professionalism . - Exceptional direct customer communication, organization, prioritization, and time-management skills in a fast-paced and demanding environment. - Experienced in handling incidents and internal communications both within and outside of (on-call) business hours - Willingness to adapt when needed and step out of your comfort zone to try/learn new things. - Advanced ability to communicate and collaborate with cross-departmental partners and stakeholders. - Detail oriented and accuracy obsessed in a dynamic and fast-paced environment. - Experience in MarTech/AdTech or a technical service environment preferred. - Strong written and verbal communication skills; ability to explain technical concepts to non-technical people and communicate urgency in tickets and live conversations. - A critical thinker with the ability to logically and methodically investigate and problem-solve. - Code Aptitude: A strong understanding of HTML/CSS and SQL required; familiarity with at least one programming or scripting language, such as JavaScript,, Liquid, or TypeScript is preferred. - Familiarity with Webhooks, REST APIs, and API documentation - BS/BA Degree or equivalent You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work. For US based applicants: - The US base salary range for this full-time position is $75,000 - $85,000 annually + equity + benefits - Our salary ranges are determined by role, level and location #LI-SJ1 By applying for this position, your data will be processed as per Attentive's Privacy Policy. Attentive Company Values Default to Action - Move swiftly and with purpose Be One Unstoppable Team - Rally as each other’s champions Champion the Customer - Our success is defined by our customers' success Act Like an Owner - Take responsibility for Attentive’s success Learn more about AWAKE, Attentive’s collective of employee resource groups. If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience. At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.

Role Description We’re looking for a Junior Support Engineer who is eager to grow their technical skills and gain hands-on experience supporting real-world systems. In this role, you’ll work alongside experienced engineers to troubleshoot issues, support production systems, and help ensure our platforms run smoothly. This is a great opportunity for someone early in their career who enjoys problem-solving, technology, and learning in a fast-paced environment. What You’ll Do - Assist in monitoring and supporting production systems to ensure stability and performance - Troubleshoot basic technical issues and escalate more complex problems as needed - Help investigate and resolve application and system-related issues - Document troubleshooting steps, common issues, and solutions - Communicate updates on issues and resolutions to internal teams - Support incident management processes, including tracking and follow-ups - Participate in team discussions and contribute to process improvements - Learn and grow within a collaborative technical team environment Qualifications - 2 years of experience in IT support, help desk, or a technical role OR recent graduate with a degree in Computer Science, Information Technology, or related field - Basic understanding of troubleshooting systems, applications, or networks - Exposure to at least one programming or scripting language (Python, Java, .NET, etc.) is a plus - Familiarity with SQL or databases is a plus - Basic knowledge of Windows environments Requirements - Internship or hands-on project experience - Exposure to cloud platforms (Azure is a plus) - Familiarity with ticketing systems (e.g., Jira) - CompTIA A+ or similar certification Key Skills - Strong problem-solving and analytical thinking - Willingness to learn and take feedback - Good communication skills (both technical and non-technical) - Ability to stay organized and manage multiple tasks - Positive attitude and team-oriented mindset What You’ll Gain - Hands-on experience with production systems and real-world troubleshooting - Mentorship from experienced engineers - Exposure to multiple technologies and platforms - Clear path for growth into mid-level engineering roles Work Environment & Expectations - Fast-paced, team-oriented environment - Primarily desk-based role - Occasional after-hours support may be required as you grow into the role Why Join Us? - Great entry point into a technical engineering career - Opportunity to build in-demand skills quickly - Supportive team focused on learning and development - Meaningful work that impacts real users and systems