Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights. Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers. With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index! About the Role We’re looking for naturally curious, creative people that can think on their feet and enthusiastically tackle problems head on. As a Support Engineer you will work both directly with our customers, as well as the Customer Success team, to ensure customers’ technical needs are met as our product offerings rapidly grow. You will serve as a key link between Customer Success (CS) and Engineering, enabling CS to help our customers employ Attentive technology to achieve their marketing goals. What You’ll Accomplish - Communicate with customers via Zendesk, JIRA, or scheduled calls to best understand and identify customer issues and your role in addressing them. - Serve as a technical point of contact support resource for Customer Success to drive the resolution of technical requests, involving: - Translate customer feedback to engineering action, leveraging proper escalation routes to manage internal and external stakeholders’ expectations. - Work cross functionally across Customer Success, Product and Engineering to triage and mitigate issues - including site event incidents. - Creatively problem solve to develop strategic, reusable solutions. Identify bugs and effectively escalate to the appropriate internal parties. Your Expertise - Affinity for problem solving and crafting innovative, reusable solutions. - Possess high level of emotional intelligence, handling difficult situations with empathy and professionalism . - Exceptional direct customer communication, organization, prioritization, and time-management skills in a fast-paced and demanding environment. - Experienced in handling incidents and internal communications both within and outside of (on-call) business hours - Willingness to adapt when needed and step out of your comfort zone to try/learn new things. - Advanced ability to communicate and collaborate with cross-departmental partners and stakeholders. - Detail oriented and accuracy obsessed in a dynamic and fast-paced environment. - Experience in MarTech/AdTech or a technical service environment preferred. - Strong written and verbal communication skills; ability to explain technical concepts to non-technical people and communicate urgency in tickets and live conversations. - A critical thinker with the ability to logically and methodically investigate and problem-solve. - Code Aptitude: A strong understanding of HTML/CSS and SQL required; familiarity with at least one programming or scripting language, such as JavaScript,, Liquid, or TypeScript is preferred. - Familiarity with Webhooks, REST APIs, and API documentation - BS/BA Degree or equivalent You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work. For US based applicants: - The US base salary range for this full-time position is $75,000 - $85,000 annually + equity + benefits - Our salary ranges are determined by role, level and location #LI-SJ1 By applying for this position, your data will be processed as per Attentive's Privacy Policy. Attentive Company Values Default to Action - Move swiftly and with purpose Be One Unstoppable Team - Rally as each other’s champions Champion the Customer - Our success is defined by our customers' success Act Like an Owner - Take responsibility for Attentive’s success Learn more about AWAKE, Attentive’s collective of employee resource groups. If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience. At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.

Role Description We’re looking for a Junior Support Engineer who is eager to grow their technical skills and gain hands-on experience supporting real-world systems. In this role, you’ll work alongside experienced engineers to troubleshoot issues, support production systems, and help ensure our platforms run smoothly. This is a great opportunity for someone early in their career who enjoys problem-solving, technology, and learning in a fast-paced environment. What You’ll Do - Assist in monitoring and supporting production systems to ensure stability and performance - Troubleshoot basic technical issues and escalate more complex problems as needed - Help investigate and resolve application and system-related issues - Document troubleshooting steps, common issues, and solutions - Communicate updates on issues and resolutions to internal teams - Support incident management processes, including tracking and follow-ups - Participate in team discussions and contribute to process improvements - Learn and grow within a collaborative technical team environment Qualifications - 2 years of experience in IT support, help desk, or a technical role OR recent graduate with a degree in Computer Science, Information Technology, or related field - Basic understanding of troubleshooting systems, applications, or networks - Exposure to at least one programming or scripting language (Python, Java, .NET, etc.) is a plus - Familiarity with SQL or databases is a plus - Basic knowledge of Windows environments Requirements - Internship or hands-on project experience - Exposure to cloud platforms (Azure is a plus) - Familiarity with ticketing systems (e.g., Jira) - CompTIA A+ or similar certification Key Skills - Strong problem-solving and analytical thinking - Willingness to learn and take feedback - Good communication skills (both technical and non-technical) - Ability to stay organized and manage multiple tasks - Positive attitude and team-oriented mindset What You’ll Gain - Hands-on experience with production systems and real-world troubleshooting - Mentorship from experienced engineers - Exposure to multiple technologies and platforms - Clear path for growth into mid-level engineering roles Work Environment & Expectations - Fast-paced, team-oriented environment - Primarily desk-based role - Occasional after-hours support may be required as you grow into the role Why Join Us? - Great entry point into a technical engineering career - Opportunity to build in-demand skills quickly - Supportive team focused on learning and development - Meaningful work that impacts real users and systems

Job Overview As a member of our Protection & Control Engineering Services Team, you will be responsible for creating substation drawing packages including one-line drawings, three-line drawings, DC schematics, wiring diagrams, cable schedules, component layouts, electrical plans, and detailed assembly drawings that will be drafted using AutoCAD® and MicroStation. Our P&C Engineering Services teams also perform fault analysis and coordination studies, SCADA settings, along with developing settings for most station relays. #LI-CH1 A Day In The Life - Interpret customer specifications and provide a design which meets all requirements - Understand the theories and fundamentals of electrical circuits and related components - Perform QC checks of complete drawing and relay setting packages - Create project transmission and distribution specific protection and control schematic diagrams for large scale projects - Lead and develop complete and detailed customer site visits and technical scopes for projects which meet customer requirements - Create protection and control schematic diagrams from a 1-Line diagram - Create site specific 1-Line diagrams - Update/revise existing customer substation legacy Brownfield schematics and wiring diagrams - Provide guidance to engineers on technical issues - Perform all Project Management activities and lead large projects without supervision - Create and revise RTU Point assignments (RPA’s) - Perform transmission and distribution protection and control relay setting calculations and coordination studies including breakers, transformers, bus protection, capacitor bank, and reactor settings - Recognize a need for, and champion process improvements - Develop training and mentor Engineers, P&C Designers, and Technicians - Customer visits (travel approximately 20% of the time) What will help you thrive in this role? - Bachelor’s Degree in Electrical Engineering or Electrical Engineering Technology; P.E. license or P.E. track preferred - Minimum seven years of Transmission and Distribution Protection and Control related experience - Thorough understanding of the function, operation and application of T&D relay protection functions - Thorough understanding of the operation and function of all substation equipment - Knowledge and understanding of the specifications, structure, programming and configuration of the following control devices is also beneficial: o Microprocessor Based Protection and Control Relays o RS-232/RS485/Fiber optic/Ethernet Communication o RTU Equipment o HMI o SCADA Systems - Advanced working knowledge of MS Office Suite - Strong attention to detail - Proven analytical & problem-solving skills Hubbell Incorporated Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently. The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses. We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe. Hubbell Utility Solutions Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications. HUS provides the critical components that allow the grid to reliably transmit and distribute energy, as well as the communications and controls technologies to make the grid smarter and more flexible. Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.

Insplan Oy on kasvava ja innovatiivinen asiantuntijayritys, joka auttaa asiakkaitaan rakentamaan kestäviä sähköverkkoja ja edistämään uusiutuvan energian ratkaisuja. Meidän Power-liiketoimintayksikkömme on erikoistunut vaativiin 110–400 kV verkko- ja sähköasemaprojekteihin, joissa laatu ja asiantuntemus ratkaisevat. 💡 Nyt haussa Power liiketoimintayksikköömme uuteen, räätälöitävissä olevaan rooliin kokemusta omaava Sähköasemasuunnittelun osaaja, joka pystyisi ottamaan projekteista vetovastuuta. LEAD ENGINEER, SÄHKÖASEMAT Ketterän etätyömallimme ansiosta, voit työskennellä meillä käytännössä mistä päin Suomea tahansa. Tässä roolissa toimit sähköasemaprojektien Lead Engineerina, vastaten projektien kokonaisuudesta ja teknisestä suunnittelusta. Tehtävässä vedät hankkeita, varmistat ratkaisujen toimivuuden ja teet päätöksiä, jotka ohjaavat projektien etenemistä. Toimit asiakkaiden ensisijaisena teknisenä asiantuntijana ja sparrailet yhdessä tiimisi kanssa varmistaen, että ratkaisut ovat linjassa projektin tavoitteiden kanssa. Arjessasi pääset siis pitämään huolen, että projektit etenevät suunnitellusti ja työpöydälläsi onkin osaamisesi ja kiinnostuksesi mukaan monenmoisia tehtäviä aina esisuunnittelusta - kustannusarvioihin, lupaprosesseihin sekä hankintojen ja urakkasopimusten valmisteluun. Hallinnoit tarjousten vertailua ja neuvotteluja sekä varmistat, että lopputulokset täyttävät tekniset, taloudelliset ja aikataululliset vaatimukset. Olet asiakkaiden suuntaan tekninen kumppani ja varmistat samalla sisäisesti, että suunnitteluratkaisut ovat linjassa projektin tavoitteiden kanssa. Lisäksi pääset tukemaan nuorempia suunnittelijoita ja jakamaan osaamistasi, jotta koko tiimi voi onnistua. Mitä toivomme sinulta? Haemme ensisijaisesti sähkötekniikan insinööriä tai diplomi-insinööriä. Sinulla on takataskussa kokemusta ja osaamista, jolla tuot suunnitteluratkaisut läpi aina luonnoksesta toteutukseen. Hallitset sähkönsiirtoverkon rakenteet, komponentit ja suunnittelustandardit, ja eduksi katsomme, jos sinulta löytyy kokemusta esimerkiksi laiterakennusten LVIS- tai maanrakennus-, perustus-, putkitus- ja teräsrakennesuunnitelmista. Olet luontaisesti asiakaslähtöinen ja taitava viemään ratkaisut käytäntöön. Työskentelet oma-aloitteisesti, proaktiivisesti ja huolellisesti, mutta osaat myös tehdä rohkeita päätöksiä silloin, kun tilanne sitä vaatii. Tiimityöskentely on sinulle luontevaa, ja rakennat helposti vahvoja suhteita niin asiakkaisiin kuin sisäisiin sidosryhmiin. Työkielinämme ovat sekä suomi että englanti, joten toivomme että pystyt kommunikoimaan molemmilla sujuvasti suullisesti sekä kirjallisesti. Tehtävään kuuluu myös jonkin verran matkustamista, joten toivomme sinulta valmiutta liikkua asiakas- ja työmaaympäristöissä. Meillä pääset osaksi tiimiä, jossa tekninen osaaminen ja käytännön ratkaisut kohtaavat! Mitä tarjoamme sinulle? • Merkityksellisiä projekteja: Pääset mukaan rakentamaan sähköverkkoja, jotka tukevat energiamurrosta ja kestävää kehitystä. • Vaikutusmahdollisuuksia: Saat olla aidosti mukana kehittämässä Power-liiketoimintayksikköämme ja vaikuttamassa sen kasvuun. • Osaamisesi ja kiinnostuksesi mukaan räätälöitävissä olevan asiantuntijaroolin; Voit jakaa osaamistasi ja sparrata nuorempia suunnittelijoita. • Hyvät työskentelyolosuhteet: Modernit työvälineet, joustavat työskentelymahdollisuudet • Kasvun ja vakauden yhdistelmä: Tarjoamme vakaan yrityksen tuen ja mahdollisuudet urakehitykseen. Jos haluat olla osa tiimiä, joka rakentaa tulevaisuuden sähköverkkoja ja kehittää alan parhaita ratkaisuja, tämä tehtävä voisi olla juuri sinua varten! Kiinnostuitko? Mikäli mielenkiintosi heräsi ja tunnistat itsesi yllä olevasta kuvauksesta, juttelisimme mielellämme kanssasi lisää sinusta, Insplanista työnantajana sekä työn tarkemmista yksityiskohdista. Haku on auki 3.5.2026 saakka. Lisätietoja kertovat mielellään Insplanilta Timo Holmberg p. 044 094 4461 ja Tommi Hietala p. 040 146 4614 sekä Rekrykumppanimme Porkkana ja keppi Oy:lta: Johanna 🥕 p. 040 733 0840 ja Tina 🥕 p. 050 465 7404.