• The Billing and Collections Specialist is responsible for the timely follow-up of claims billed and resolution of accounts. • Oversees the account receivables and maintain detailed/accurate account documentation. • Appeal and/or rebill all open, underpaid/unpaid claims thoroughly, accurately, promptly, and with all supporting documentation • Identify and complete Medical Necessity appeals • Responsible for maintaining and updating payor billing and collection guidelines, fee schedules, etc. • Report all payor issues and/or denial trends to Lead/Supervisor • Work cross-functionally to complete multiple department assignments • Review, document, and resolve all incoming correspondence, payor calls, and payments; Assist as needed • Assist in continuous training and cross-functional efforts • Other duties as assigned

Onco360 Pharmacy is looking for a Medical AR Collections Specialist for our Pharmacy located in Louisville, KY. Remote work may be available. Work Hours: Monday-Friday - Daytime Hours 8:30am-5pm EST. **Starting salary at $23/hr** We also offer quarterly incentive bonuses. We offer a variety of benefits including: - Medical, Dental & Vision insurance - 401k with a match - Paid Time Off and Paid Holidays - Tuition Reimbursement - Paid Volunteer Day - Floating Holiday - Referral Incentive - Paid Life, and short & long-term disability insurance Medical AR Collections Specialist Summary: The Medical AR Collections role will be responsible for medical billing of company specific IV and oral therapies on CPT+ platform. Daily functions require working knowledge of HCPC coding, ICD-10, JCodes, and CPT codes as well as experience interacting with Medicare, Medicaid, and Commercial insurances. Individual must be able to perform the essential functions of this position as listed below. Medical AR Collections Specialist Major Responsibilities: - Follow up on all unpaid claims and aging A/R items, working directly with the insurance company, healthcare provider, and patient to get a claim processed and paid - Research all denials and complete claim corrections, resubmissions, and adjustments accurately and timely as necessary. Must have a high ability to deal with complex claim issues. - Verify that payments received are correct and according to payer fee schedules and company contractual agreements. Proficient at reading and interpreting EOBs and all forms of payer/insurance correspondence for both Pharmacy and Medical claims. - Assign appropriate status to claims in Pharmacy processing system to ensure appropriate handling by appropriate RCM team personnel; make necessary demographic changes to reduce rejections of submitted electronic and paper claims. - Ensure daily activities work towards company goals for cash collections and Accounts Receivable under 90 days, Ready to Bill (pending revenue) under 14 days, weekly and month end close processes and other departmental goals as outlined. - Efficiently uses company billing software platform, including maintaining accurate and detailed patient and billing notes to assist in documentation and collection of claims. - Tracking Unapplied Cash to ensure timely and accurate relief of aged accounts. Coordinate with cash team to ensure pending payment postings are accounted for properly and resolved timely. - Must be able to communicate succinctly and professionally both verbally and through written correspondence with Physician offices, nurses, insurance companies and patients as needed. - Exhibits a positive, courteous, respectful and helpful attitude towards patients, team members, payers, and management. - Work within specified deadlines and open to overtime when necessary to meet department goals and objectives. - Performs other tasks as assigned by Manager, Director and/or Senior Leadership. - Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards. Education/Learning Experience - Required: High School Diploma or GED. - Required: 3+ years experience Medical, HCPCS billing and collections - Desired: Specialty Pharmacy Infusion Billing Work Experience - Required: 2-3 years Healthcare Accounts Receivable - Desired: 3+ years Skills/Knowledge - Required: Medicare HCPCS knowledge - Desired: Specialty Pharmacy knowledge Behavior Competencies - Required: Deadline Oriented, Time Management, Prioritization Skills Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. A career with us is more than just a job. It's an opportunity to connect and care for our patients, providers, communities and each other. We attract extraordinary people who have a strong desire to live our mission - to better the lives of those battling cancer and rare diseases. Compassion is more important than numbers. We value teamwork, respect, integrity, and passion. We succeed when you do, and our company and management team work hard to foster an environment that provides you with opportunities for both professional and personal growth.

We are looking for a proactive and persuasive Collection Agent to join our growing finance team remotely. If you’re driven by results, have strong communication skills, and can handle client accounts with professionalism — we’d love to hear from you! What You’ll Do: - Take ownership of customer accounts and ensure timely payments. - Build strong relationships while confidently following up on overdue balances. - Work closely with sales, operations, and finance teams to resolve billing issues. - Track and report collection performance — always keeping targets in sight. - Maintain accurate records of communications and commitments. What You Bring: - 2+ years of experience in collections, accounts receivable, or credit control. - Background in shipping, logistics, or container trading? Big plus! - Excellent communication, negotiation, and problem-solving skills. - Organized, proactive, and ready to hit the ground running. - Tech-savvy (ERP systems & Excel experience preferred). Why Join Us? - A vibrant, international work culture. - Growth opportunities in a fast-expanding global company. - Real impact — your work keeps our global supply chain moving.

Collections Executive Location London Address 71 Queen Victoria Street, London, EC4V 4AY Employment Type Full time Location Type Hybrid Department Collections, Recoveries & Litigation London (Hybrid) | 3 days in the office | Competitive Salary + Benefits You’ll make a real difference for our customers and your team from day one. We believe the fastest way to grow is by doing, so we give you the ownership to run with things and see real-time results. - Provide comprehensive support to SME business owners: Assess their financial situations, diagnose problems, and propose solutions while building rapport and understanding their needs. Deliver exceptional service through commitment to quality standards. - In communication you will always provide support to our small business customers and protect our investor returns, managing accounts with a strong focus on cash collection and aged debt clearance, always trying to minimise loans defaulting. - Successfully manage your own productivity and workload to ensure you achieve the expected service levels. - Adopt a flexible approach to work at all times, being prepared to undertake ad hoc duties which may be required to meet the ever-changing needs of our Borrowers, Investors and Business. - Comply with all appropriate regulatory and FCA guidelines which are pertinent to Borrowers, Colleagues and Investors. What we’re looking for We value deep expertise, but a growth mindset and good energy are what really make our team click. We’re a group that chooses to lift each other up and think smart every day. - This role would suit someone from a Customer facing role/environment (6 months+) within a Financial Services organisation, OR it could equally suit a recent graduate or post apprenticeship. - Results-oriented and competitive: Experience of consistently achieving targets, SLAs, and KPIs while striving for continuous improvement. - Organised with great attention to detail, and the ability to use multiple systems concurrently in the workplace. - The ability to empathise with borrowers and the commitment to assist them in solving issues through your first-class customer service skills. - Be a motivated and deadline-driven individual with the ability to work under pressure whilst maintaining the quality of work. We’re building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you. Why join us? We back you to build an incredible career. As a flexible-first employer, we use a "best of both" approach. We’ll see you in our London office to collaborate – with barista coffee and subsidised Just Eat lunches on us! Our Circler Proposition focuses on five areas: - Flexibility: We provide a benefit allowance you can tailor to your own life and family. - Health: This includes private medical and dental, health assessments, and access to a digital GP. - Wealth: We offer life assurance, share schemes, and financial coaching. - Development: You get a dedicated annual learning allowance to help you level up. - Lifestyle: We have electric car and cycle-to-work schemes, plus season ticket loans.