Job Closed
This listing is no longer active.
Amazon is the largest online retailer in the world. The Fortune 500 company offers traditional and e-books, household items, apparel, electronics, movies, music
Italian Moderator
Location
South Africa
Posted
64 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Italian Moderator
Amazon
Role Description This role involves moderating customer reviews and responding to email queries in both Italian and English, while meeting or exceeding quality and productivity goals set by management. The position requires: - Clear, polite communication - Maintaining a positive and professional demeanor - Following company policies and procedures - Demonstrating knowledge of departmental resources - Using customer service tools effectively - Escalating issues appropriately - Proactively communicating trends to management The role emphasizes timely, accurate, and professional customer service, with a focus on exceeding customer expectations and going above and beyond assigned duties. Qualifications - Minimum age: 18 years old - Have the right to work in South Africa - Strong communication skills in Italian and English (Written at minimum B2 level) - Completed an NQF Level 4 qualification or a Grade 12 qualification or higher - Experience working a desktop computer and navigating multiple software systems - Availability to work varying shifts from Monday to Sunday operating within 24 hours - Willingness and ability to work in rotating shifts (i.e., early, late, overnight, weekend, and overtime as required) - A quiet, distraction-free work space (dedicated office space with a desk and chair) - Fibre connection with a minimum 20/20Mbps upload and download speeds (ADSL/LTE/WIFI/AirFiber lines are not eligible) Requirements - Strong written communication skills - Exceptional focus while evaluating written and video materials - Ability to learn quickly and embrace change - Comfortable multi-tasking in a high-energy environment Benefits - Training and a complete equipment package when you join - Medical Aid - Pension plan - Internet allowance - Amazon employee discount - Expert training and ongoing opportunities to learn more and develop your skills
Related Guides
Related Categories
Related Job Pages
More Content Marketing Manager Jobs
Senior Content Process Manager
EBSCO Information ServicesAt EBSCO Information Services, we're working every day to transform lives.
• Inspecting and overseeing content pipelines and vendor operations, both automated and manual, to identify inefficiencies and measure value created, and optimize costs • Proposing, planning, measuring, and project managing large- and small-scale initiatives • Tracking and managing content and operational data quality/accuracy, including data describing activity within the operation • Analyzing, tracking, and adjusting resource usage; forecasting, and planning available and needed resources and costs • Researching concepts, techniques, and tools relevant to ETL operations and data management (bringing knowledge from “outside the building”) • Innovating and prototyping new operational models, tools, and methods to increase value delivered or improve cost/value efficiency • Improving customer outcomes and the overall value of for-sale products and services supported by Content processes; championing and modeling excellence in operational oversight and management.
Content Specialist
HMHHMH is a learning technology company committed to delivering connected solutions that engage learners, empower educators and improve student outcomes. As a leading provider of K–12 core curriculum, supplemental and intervention solutions, and professional learning services, HMH partners with educators and school districts to uncover solutions that unlock students’ potential and extend teachers’ capabilities. HMH serves more than 50 million students and 4 million educators in 150 countries.
• This is an ELA-focused role. • The Content Specialist is responsible for the delivery of customized pre-sales presentations in collaboration with their sales partners. • This delivery requires a strong content and pedagogy background and requires ongoing growth in this area. • Presentation planning is also a part of the CS role. • This presentation work is enhanced by conversations with customers to gain information around a highly content connected solution for all customers. • Additionally, Content Specialists frequently support: Pre-Sales content related work supporting Marketing, Product Management & Strategy, Ed Platform Development, etc. • Deliver pre-sales webinars tailored to customer and sales needs. • Deliver live pre-sales customer presentations customized to customer and sales needs in large revenue accounts. • Create Camtasia videos for Request For Product (RFP) submissions, sales opportunities and pilots. • Deliver Getting Started trainings supporting Services partners. • Partner with the Account Executive in pre-sales customer conversations exploring solution opportunities to recommend both programs and services. • Learn two or more content areas as requested. • Navigate Salesforce, Outlook, evaluations, reports as required. • Demonstrate understanding of assigned disciplines including core, supplemental and intervention products as well as technology associated with assigned products. • Collaborate with Account Executives, Solution Support Group Directors, peers, and Service managers to understand client needs and transfer knowledge to pre-sales and post-sales assignments. • Customize the sales message with awareness of customer needs, campaign issues, and competitive knowledge. • Adjust presentations to the needs and responses of the audience. • Handle customer questions and overcomes objections. • Demonstrate product knowledge to position products in a way that reflects product strengths while aligning with market issues, curriculum trends, and customer needs.
JOB OVERVIEW Working on Linguistic Validation projects, you are responsible for ensuring translations of Clinical Outcome Assessments are linguistically and culturally accurate. You possess fluency in two or more languages and have outstanding problem-solving skills that allow you to research industry-specific terminology. These projects require linguists with a strong commitment to accuracy; you will play a key role in the effectiveness and success of IQVIA™ Translation Services operations. ESSENTIAL FUNCTIONS • Be a strategic partner in delivering on-time and quality translations • Carefully adhere to provided material and instructions to meet the requirements of the clients • Research industry-specific terminology to properly reflect the meaning and tone of the source content • Cross-reference specialized glossaries and translation tools to check the quality of the translation • Quality Check translation jobs before delivery for grammar, spelling and punctuation accuracy • Work with the IQVIA™ Translation Services team to identify gaps in instructions or any external issue that may affect the commitment to the client. • Flag project-specific queries in a timely manner • Maintain close communication with Project Management and Vendor Management teams with regards to own capacity REQUIRED SKILLS AND EXPERIENCE - Native in the target language - Fluency in source language(s) – spoken and written - Ability to work according to tight deadlines, as well as independently Preferred Skills and Requirements - Translation experience with clinical outcome assessments. - Prior experience performing any services within Linguistic Validation: dual forward translation, reconciliation, back translation. Please note that if your application is successful, you will have to go through a mandatory onboarding training before your profile is activated in the vendor database.
Growth Content Specialist
SupportYourAppSupport-as-a-Service that helps companies scale faster by taking care of their customers’ needs.
Role Description We’re looking for a hands-on Growth Content Specialist for a Ukrainian product IT company that has been specializing in developing desktop applications for macOS and iOS. You’ll own acquisition through high-intent SEO and product content, using AI-driven workflows to consistently produce, test, and optimize content that drives downloads and revenue. What you will do: - Create high-intent SEO and product content that drives downloads; - Use AI tools to produce content faster and test ideas; - Own the full content lifecycle from topic selection to publishing to optimization; - Improve existing pages and articles to increase conversions; - Identify new search opportunities based on user problems; - Track performance using clear metrics (traffic, downloads, trial starts, revenue). Qualifications - 2+ years of marketing experience in product or startup companies; - Strong hands-on experience with AI tools for writing, research, and workflow automation; - English proficiency at B2 (Upper-Intermediate) level or higher; - Proven ability to publish content regularly (articles, landing pages, or tutorials); - Understanding of SEO fundamentals and search intent; - Comfortable working with data and performance metrics; - Ownership mindset — able to execute without constant direction. Requirements - Experience with YouTube or tutorial-based content; - Basic technical understanding of software or SaaS products; - Experience improving landing pages or onboarding flows. Benefits - Provide services during business hours. - Opportunity to cooperate fully remotely. - Friendly, supportive and forward-thinking environment. - Compensation in USD. - Great management with no bureaucracy. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.




