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At EBSCO Information Services, we're working every day to transform lives.
Senior Content Process Manager
Location
United States
Posted
53 days ago
Salary
$64.6K - $92.3K / year
Seniority
Senior
Job Description
Senior Content Process Manager
EBSCO Information Services
• Inspecting and overseeing content pipelines and vendor operations, both automated and manual, to identify inefficiencies and measure value created, and optimize costs • Proposing, planning, measuring, and project managing large- and small-scale initiatives • Tracking and managing content and operational data quality/accuracy, including data describing activity within the operation • Analyzing, tracking, and adjusting resource usage; forecasting, and planning available and needed resources and costs • Researching concepts, techniques, and tools relevant to ETL operations and data management (bringing knowledge from “outside the building”) • Innovating and prototyping new operational models, tools, and methods to increase value delivered or improve cost/value efficiency • Improving customer outcomes and the overall value of for-sale products and services supported by Content processes; championing and modeling excellence in operational oversight and management.
Job Requirements
- 5-7 years managing data pipelines from an operational perspective
- 5-7 years synthesizing and analyzing data to draw insights, assess operational health, and craft accurate/cohesive narratives
- 5-7 years in roles requiring cross-team influence, collaboration, and information sharing
- 5-7 years in roles leading and managing high-impact projects and initiatives from ideation to completion
- Strong proficiency in SQL and experience using Python or R for statistical analysis and automation
- Experience with data visualization tools such as Tableau, PowerBI, or equivalent to convey insights effectively
- 2-4 years of experience in the information science or library science field.
Benefits
- Medical, Dental, Vision, Life and Disability Insurance and Flexible spending accounts
- Retirement Savings Plan
- Paid Parental Leave
- Holidays and Paid Time Off (PTO)
- Mentoring program
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