
EBSCO Information Services
Remote Jobs
At EBSCO Information Services, we're working every day to transform lives.
30 Jobs
Spa & Fitness Receptionist
EBSCO Information ServicesAt EBSCO Information Services, we're working every day to transform lives.
Title: Spa & Fitness Receptionist Location: Panama City Beach, FL, US, 32413 Department: Hospitality Job Description: A TOWN WHERE EVERY DETAIL, FROM VISION TO EXECUTION, MAKES LUXURY SEEM SIMPLE. Alys Beach is a master-planned 158-acre beach community in active development that includes luxurious private dining, recreation and retail amenities and experiences, vacation rentals and several signature annual events. With our purpose driven by excellence in accountability, commitment, integrity, passion, respect and unity, our employees are the foundation behind the beauty and design of Alys Beach. Alys Beach offers an industry leading compensation plan, medical/dental/vision benefit plans beginning on day one; including life insurance and other ancillary benefits, profit sharing and employee perks. Job Summary ZUMA is currently hiring a Part Time Spa & Front Desk Receptionist to greet guests, provide barista support to the cafe and make members feel welcome at our bustling tennis and fitness club. Qualified candidates must be professional, friendly, and high energy. The Barista/Receptionist must be able to deliver the highest quality customer service to all members and guests through professional greetings, café service, account maintenance, data entry and general knowledge of ZUMA and Alys Beach products and services $19.00 per hour. First day medical benefits and company profit sharing. $1,000 sign-on bonus for this position. Job Responsibilities - Greet and accommodate guests - Prepare all necessary barista/café items - Arrange spa appointments and booking classes - Respond to all interactions in an efficient, courteous and professional manner - Must be punctual Job Requirements - High school diploma or GED - CPR/AED/First Aid certified (will train) - Strong communication skills. Essential Job Function - Ability to stand, sit, or walk for an extended period of time or for an entire work shift. - Ability to communicate clearly and professionally both verbally and in writing - Knowledge of barista station - Ability to work on weekends and holidays - Ability to work overtime - Ability to reach, bend, squat, carry weight up to 30 pounds. - Strong interpersonal skills. - Excellent computer and telephone skills We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.
Technical Support Representative
EBSCO Information ServicesAt EBSCO Information Services, we're working every day to transform lives.
• Effectively utilize customer support skills to maintain a positive working relationship between sales, its customers, and partners • Demonstrate positive customer support skills validated by maintaining a high level of customer satisfaction • Provide first-line diagnostic/troubleshooting support and technical expertise via phone and email to ensure customer satisfaction • Answer customer questions and inquiries across the entire suite of EBSCO products • Perform problem determination/problem source identification to understand the root cause of a customer’s issue • Collaborate and negotiate with other support operations/organizations to prioritize and diagnose problems to resolution • Instruct clients with an explanation of product features, installation, configuration, and deployment of product upgrades, both verbally and in writing • Communicate action plans to the client or EBSCO representative as appropriate • Troubleshoot and resolve specific product-related issues while maximizing customer satisfaction • Conduct independent research in order to find solutions to customer problems • Contributes to department attainment of organizational objectives and high client satisfaction
Role Description EBSCO is seeking a Senior Product Marketing Manager to lead positioning and go-to-market strategy for our Archives portfolio, including Magazine Archives, Historical Archives, and Digital Humanities resources. This role supports a growing and expanding portfolio and works closely with internal leadership and external academic partners, including the Digital Humanities Oxford Fellowships program. This role focuses on driving awareness, adoption, and revenue growth across archival research solutions for academic and library markets. This remote position is U.S.-based only (excluding U.S. territories). What You'll Do - Own the end-to-end product marketing strategy across the full customer journey from awareness through purchase for EBSCO’s Archives product portfolio. - Define and continuously refine the portfolio’s value proposition, positioning, and messaging to clearly differentiate offerings in the academic and research marketplace. - Lead segmentation, targeting, and positioning strategy in collaboration with sales, product, and marketing operations team aligning efforts to priority markets and growth opportunities. - Drive go-to-market strategy and launch execution for Magazine Archives, Historical Archives, and Digital Humanities resources. - Partner closely with product leadership including the VP of Archive Products and Archives Product Management to align on roadmap priorities, strategic direction, and market-facing narratives. - Accelerate pipeline growth and product adoption through integrated, data-driven marketing initiatives tied to business objectives. - Own the strategy and development of sales enablement assets. - Lead content marketing strategy for the Archives portfolio, developing high-impact thought leadership, campaign content, and scholarly narratives that engage librarians, faculty, and researchers and support demand generation. - Own the development and optimization of product marketing content across EBSCO’s digital properties, including product pages and web experiences, ensuring clarity, discoverability, and conversion. - Collaborate with external academic partners (e.g., Digital Humanities fellowships and research initiatives) to support co-marketing, thought leadership, and scholarly engagement. - Translate market insights, customer needs, and competitive intelligence into actionable strategies that inform positioning and support product innovation and portfolio expansion. Qualifications - 7+ years of experience in product marketing, academic publishing, library services, or related field. - Working knowledge of academic libraries, research workflows, or scholarly publishing environments. - Experience supporting go-to-market strategies or product launches for content, research, or information products. - Experience collaborating cross-functionally with product, sales, and marketing teams. What sets you apart - Experience with archives, primary source collections, or digital humanities resources. - Experience marketing to academic or library audiences. - Experience collaborating with academic institutions, researchers, or scholarly programs. - Demonstrated ability to support pipeline growth or product adoption initiatives. - Strong analytical and strategic thinking skills. - Experience working in highly matrixed or global organizations. Pay Range USD $97,295.00 - USD $138,995.00 /Yr.
Clinical - Medical Editor II
EBSCO Information ServicesAt EBSCO Information Services, we're working every day to transform lives.
Title: Clinical/Medical Editor II, Critical Care Location: Remote, United States Department: Medical Products and Services Position Type: Full-Time Regular Remote: Yes Job Description: EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we’re driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it. We’re seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact. The Critical Care Clinical Editor will be responsible for supporting the Section Editor in overseeing the development and maintenance of high-quality content within the critical care domain, applying both clinical knowledge/experience and principles of evidence-based practice. The candidate must have the ability to analyze and critically appraise medical, nursing, and allied health research and literature, write clinical topics, and edit work produced by the clinical editorial team. Direct patient care experience and proficiency in systematic literature searching are required. What You'll Do - Write new clinical content in several formats for point-of-care tools. - Keep library of current clinical content up to date and relevant - Take initiative to identify areas of potential product development - Make decisions in consultation with the Section Editor that affect larger groups and more junior team members - Serve as content specialist within specific content domain(s), facilitate topic enhancement and development, perform systematic literature surveillance, and regularly review content collection - Support culture of teamwork and writer development through effective editing and feedback - Maintain quality of content and participate in quality initiatives - Project co-manage/co-lead editorial tasks/initiatives as required with Section Editor or Editor-in-Chief - Other duties as assigned by supervisor About You - Bachelor’s degree or higher in nursing - Nursing licensure current and in good standing - Direct patient care experience in critical care setting. Experience in emergency setting a plus - > 2 years of writing experience related to medical or scientific content - Demonstrated understanding/use of principles of evidence-based practice and health information technology to support clinical decision making - Demonstrated ability to extract relevant clinical information from research and write clinical content concisely, exercising judgment to produce content with minimal errors - Ability to self-manage multiple priorities within deadlines and report on work produced - Knowledge of PubMed, CINAHL search strategies - > 2 years’ experience with MS Office Suite including Word (with use of track changes) and Excel - Understanding of business process and policies to solve problems, self-motivated to look for solutions What Sets You Apart: - Advanced degree in a healthcare-related field - Specialty certification current and in good standing - Experience assessing evidence and performing critical appraisal - Statistical skills sufficient to analyze clinical relevance of all study types - Demonstrated leadership qualities, such as initiative and a strong work ethic - Demonstrated interpersonal skills such that feedback is effectively and constructively given and received - Motivated self-learner with focus on team success - Proficiency with specific Dynamic Health processes may serve in lieu of minimum required qualifications - Experience with content management systems and project tracking programs (e.g., Oxygen, monday, Distiller) Pay Range USD $68,070.00 - USD $97,240.00 /Yr. The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position’s work location. EBSCO provides a generous benefits program including: -Medical, Dental, Vision, Life and Disability Insurance and Flexible spending accounts -Retirement Savings Plan -Paid Parental Leave -Holidays and Paid Time Off (PTO) -Mentoring program We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.
Senior MLOps Engineer
EBSCO Information ServicesAt EBSCO Information Services, we're working every day to transform lives.
• Design, build, and maintain ML Ops pipelines supporting model training, validation, and deployment across AWS environments. • Implement automation for model packaging, testing, deployment, and monitoring using CI/CD best practices. • Collaborate with data engineers and data scientists to operationalize ML workloads within the data lakehouse ecosystem. • Develop and maintain integrations between data ingestion, feature stores, and model repositories. • Apply infrastructure-as-code (Terraform, AWS CDK, CloudFormation) to automate ML pipeline infrastructure. • Implement and manage model versioning, reproducibility, and lineage tracking using tools such as MLflow or SageMaker Model Registry. • Define and automate monitoring, alerting, and retraining strategies for deployed models. • Ensure all ML infrastructure and pipelines meet enterprise security, compliance, and governance standards. • Participate in code reviews, knowledge sharing, and continuous improvement of ML Ops practices. • Mentor junior engineers and contribute to documentation, standards, and best practices for ML Ops across teams.
Manager, Security Engineering
EBSCO Information ServicesAt EBSCO Information Services, we're working every day to transform lives.
• Provide direct line management for a team of security engineers (approximately 5–6), focusing on growth and mentorship, psychological safety, operational excellence, and measurable risk reduction. • Work closely with product owners, engineering managers, and technical leads to embed security into planning and delivery, including threat modeling, security requirements, and secure design reviews. • Partner with engineering leaders, architects, and delivery teams to define and evolve security architecture standards, reference designs, and secure-by-default patterns across the organization. • Define, implement, and track security metrics (e.g., vulnerability SLAs, coverage of security testing, time-to-remediate, and control adoption) to monitor and improve security outcomes. • Own and evolve cloud security posture practices, including identity and access management, network segmentation, secrets management, and configuration baselines, in partnership with infrastructure and platform teams. • Stay abreast of the threat landscape, emerging vulnerabilities, and security engineering trends; translate them into pragmatic controls and engineering improvements. • Provide timely, actionable feedback and coaching; create growth plans that build security engineering depth and leadership capability. • Drive security automation across the SDLC, including SAST/DAST, dependency scanning (SCA), secrets scanning, and infrastructure-as-code scanning. • Lead a pragmatic application security and vulnerability management program: triage findings, set remediation priorities with engineering, and track SLA performance.
Customer and Office Support Representative
EBSCO Information ServicesAt EBSCO Information Services, we're working every day to transform lives.
Provide exceptional customer support through various communication channels, maintain quality ratings by adhering to procedures, and perform administrative tasks to assist the team while meeting evolving department goals and metrics.
EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we’re driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it. We’re seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact. Your Opportunity The Customer Training Services Intern is responsible for providing support to the Customer Training Services Team and their key initiatives. Customer Training Services is a team of library industry experts that deliver professional product training, live and on-demand, on all EBSCO products and services across all markets, ensuring subscribers gain the knowledge they need to get the most out of their . This remote position is U.S.-based only (excluding U.S. territories). The role will be Part-Time working 20 hours per week. As part of the EIS Summer Intern Program, you’ll enjoy dedicated intern orientation programming, experience the benefits of joining a cohort, and participate in enrichment events with fellow interns across the company. To learn more about the EIS Summer Internship Program, please visit - https://www.ebsco.com/about/internship-opportunities. What You'll Do - Assist with the support of EBSCO Academy, EBSCO’s customer learning management system, including managing content and helping with data migration and cleanup - Work with Training Specialists on high priority customer projects; assisting with project plan development and maintenance, gathering data through various EBSCO systems, and updating tools and collateral to meet customer needs - Learn proprietary and standard tools (e.g., Microsoft 365, Tableau, NetCRM, monday.com, etc.) to assist with team projects - Manage other projects, as assigned by manager Your Team You will be welcomed as a member of the US Customer Training Services team, a team of 8 people, and the larger global Customer Training Services team of about 45 people. Our team enjoys the flexibility and greater work life balance working remotely offers. There will be ample resources, tools, training, and support to ensure your success as an Customer Training Service Intern About You - Pursuing a Bachelor's degree in information science, project management, or a similar program, graduating in December 2026 or later. - Excellent written and verbal communication skills - Excellent organizational skills and attention to detail - Technical acumen - for assisting in the administration of data migration and clean-up What Sets You Apart - Experience in project management and working with project management tools - Experience using or working with a learning management system (LMS) - Experience using or working within a Microsoft 365 Enterprise environment (Example: SharePoint, Teams, etc.) - Library industry experience Pay Range USD $20.00 - USD $26.00 /Hr.
Paralegal
EBSCO Information ServicesAt EBSCO Information Services, we're working every day to transform lives.
Title: Paralegal Location: Atlanta, GA, US, 30318 Department: Legal Onsite or Remote: Hybrid Company Name: Cherry Street Energy LLC We are a growing solar energy company based in Atlanta, serving the Southeast, committed to helping businesses transition to renewable energy through innovative solutions like Power Purchase Agreements (PPAs). Our mission is to make clean energy accessible, reliable, and financially beneficial for our customers. We build and own next-generation energy infrastructure — powering cities, businesses and institutions with reliable, renewable energy. We believe the built environment of the future will incorporate renewable power on every surface that can support it. That’s why we designed an easy-to-adopt platform that allows large-scale customers to achieve the benefits from solar energy with no upfront investment. Job Summary Cherry Street Energy is seeking a highly organized and detail-oriented Paralegal or Legal Assistant to support the General Counsel in managing the company’s growing portfolio of renewable energy transactions. This role is ideal for an experienced paralegal with strong transactional skills—or for a licensed attorney seeking a role with meaningful legal work, a manageable pace, and direct exposure to an exciting and fast-growing industry. The successful candidate will be the organizational backbone of the legal function, managing document workflows across multiple simultaneous transactions, maintaining the company’s legal files and document retention systems, and ensuring that ancillary agreements, corporate registrations, and regulatory filings are handled accurately and on time. Job Responsibilities Transaction Support & Document Management • Manage the document lifecycle for each customer transaction, including ancillary agreements such as subordination and non-disturbance agreements (SNDAs). • Coordinate with title companies to ensure timely and accurate recording of memoranda of lease, SNDAs, and other instruments in applicable county land records. • Track and manage lien waiver collections and final as-built sets from contractors across active construction projects. • Assist with due diligence in connection with asset acquisitions, including document collection, organization, and project files review. Legal Operations & Administration • Develop, refine, and maintain the legal department’s filing system and document retention protocols, ensuring that transaction files are complete, logically organized, and readily accessible. • Maintain a calendar of key deadlines, including contract milestones, recording deadlines, and filing due dates. Corporate & Regulatory Compliance •Monitor and maintain corporate registrations and licenses across Company-active jurisdictions, working with the Operations Coordinator to ensure timely filings and renewals. • Prepare and coordinate regulatory filings required in certain states. • Assist with new state expansion efforts, including research into state-specific licensing, registration, and regulatory requirements. Bid & Proposal Support •Review and advise on legal and contractual requirements in RFPs, RFQs, and RFIs. •Draft or review contractual language for bid submissions in coordination with the Operations Coordinator, who manages the bid response process. Required Job Requirements - Minimum of 5 years of experience as a paralegal, legal assistant, or attorney in a transactional practice. - Significant experience with commercial real estate transactions, including familiarity with recorded instruments, title matters, and real property documentation. - Demonstrated ability to manage multiple concurrent projects with competing deadlines. - Comfort and proficiency with AI tools (e.g., Claude, ChatGPT, CoPilot) to develop efficiencies in legal research, document drafting, and workflow management. - Exceptional organizational skills and attention to detail. - Strong written and verbal communication skills. - Proficiency with document management systems and standard office productivity software, including Google Workspace. Experience with Smartsheet, Asana, and AI-assisted legal tools is a plus. Preferred Qualifications - Paralegal certificate from an ABA-approved program, or J.D. from an accredited law school. - Experience in the energy, infrastructure, or project finance sectors. - Familiarity with solar energy project documentation, including power purchase agreements, interconnection agreements, or equipment supply contracts. - Experience with corporate entity management and multi-state regulatory compliance. - Notary public commission (or willingness to obtain one). What We Offer - Competitive salary ($75,000 – $95,000, depending on experience and qualifications). - Flexible work arrangements (remote, hybrid, or in-office options available). - The opportunity to work at the center of the clean energy transition in a growing company with a collaborative, mission-driven culture. - Direct partnership with the General Counsel and meaningful exposure to a broad range of legal matters across multiple jurisdictions. A note to recruitment agencies - we are not interested in engaging with third party recruiters at this time. Unsolicited resumes from third-party recruiters or staffing agencies are not accepted. Any unsolicited resumes submitted without a written agreement will become the property of Cherry Street Energy, and no fee will be paid if the candidate is hired. We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.
Senior Content Process Manager
EBSCO Information ServicesAt EBSCO Information Services, we're working every day to transform lives.
• Inspecting and overseeing content pipelines and vendor operations, both automated and manual, to identify inefficiencies and measure value created, and optimize costs • Proposing, planning, measuring, and project managing large- and small-scale initiatives • Tracking and managing content and operational data quality/accuracy, including data describing activity within the operation • Analyzing, tracking, and adjusting resource usage; forecasting, and planning available and needed resources and costs • Researching concepts, techniques, and tools relevant to ETL operations and data management (bringing knowledge from “outside the building”) • Innovating and prototyping new operational models, tools, and methods to increase value delivered or improve cost/value efficiency • Improving customer outcomes and the overall value of for-sale products and services supported by Content processes; championing and modeling excellence in operational oversight and management.
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