EBSCO

EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we’re driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it. We’re seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact. Your Opportunity The Customer Training Services Intern is responsible for providing support to the Customer Training Services Team and their key initiatives. Customer Training Services is a team of library industry experts that deliver professional product training, live and on-demand, on all EBSCO products and services across all markets, ensuring subscribers gain the knowledge they need to get the most out of their . This remote position is U.S.-based only (excluding U.S. territories). The role will be Part-Time working 20 hours per week. As part of the EIS Summer Intern Program, you’ll enjoy dedicated intern orientation programming, experience the benefits of joining a cohort, and participate in enrichment events with fellow interns across the company. To learn more about the EIS Summer Internship Program, please visit - https://www.ebsco.com/about/internship-opportunities. What You'll Do - Assist with the support of EBSCO Academy, EBSCO’s customer learning management system, including managing content and helping with data migration and cleanup - Work with Training Specialists on high priority customer projects; assisting with project plan development and maintenance, gathering data through various EBSCO systems, and updating tools and collateral to meet customer needs - Learn proprietary and standard tools (e.g., Microsoft 365, Tableau, NetCRM, monday.com, etc.) to assist with team projects - Manage other projects, as assigned by manager Your Team You will be welcomed as a member of the US Customer Training Services team, a team of 8 people, and the larger global Customer Training Services team of about 45 people. Our team enjoys the flexibility and greater work life balance working remotely offers. There will be ample resources, tools, training, and support to ensure your success as an Customer Training Service Intern About You - Pursuing a Bachelor's degree in information science, project management, or a similar program, graduating in December 2026 or later. - Excellent written and verbal communication skills - Excellent organizational skills and attention to detail - Technical acumen - for assisting in the administration of data migration and clean-up What Sets You Apart - Experience in project management and working with project management tools - Experience using or working with a learning management system (LMS) - Experience using or working within a Microsoft 365 Enterprise environment (Example: SharePoint, Teams, etc.) - Library industry experience Pay Range USD $20.00 - USD $26.00 /Hr.

EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we’re driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it. We’re seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact. Your Opportunity The Collection Management Specialist I is responsible for curating print and eBook collections from thousands of the best publishers using traditional librarian collection development methods as well as more advanced analytics and evidence-based tools. This role helps define strong positioning and competitive advantages and disadvantages for EBSCO’s book product lines. This remote position is U.S.-based only (excluding U.S. territories) What You'll Do - Provide experience gained of current librarian workflows to create and maintain subject-based and market-focused eBook products to ensure that collections are high quality, relevant to customer needs, and competitive - Use Excel and other Office tools for most work - Identify new book product opportunities based on library experience, market research, customer surveys, and focus groups - Evaluate publisher content and offerings to help identify and target needed book content and coordinate with the Publisher Relations department to initiate publisher onboarding initiatives Your Team You will be welcomed as a member of the Collection Development team, a team of 4 librarians and 1 analyst, as well as a member of the larger Books team. Our team enjoys the flexibility and greater work life balance working remotely offers. There will be ample resources, tools, training, and support to ensure your success as a Collection Management Specialist and your development and career growth at EIS. About You - 0-2 years of experience with current librarian workflows and trends, and have done content selection for one or more subjects - Experience with the theory and practice of collection development and management, including researching subjects and products, assessing and evaluating products and collections - Understanding different audiences and market needs and knowing relevant, high-value book content for diverse markets and territories - Extremely detail-oriented with an ability to think critically and analyze data as it relates to market position, products, and collections. What sets you apart - Have prior knowledge of academic publishers and content. - Master's of Library Science or equivalent degree from an ALA-accredited institution. - Comfortable working in a remote environment Pay Range USD $55,025.00 - USD $78,605.00 /Yr.

EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we’re driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it. We’re seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact. Your Opportunity As a Senior ML Ops Engineer 1, you will play a key role in designing, building, and maintaining production-grade machine learning (ML) pipelines and infrastructure within our AWS-based data lakehouse ecosystem. Working alongside data engineers, data scientists, and DevSecOps teams, you will operationalize ML models and ensure the reliability, security, and scalability of the ML lifecycle—from data ingestion through training, deployment, and monitoring. You will help shape the ML Ops framework, contribute to automation that accelerates delivery, and ensure alignment with established platform Non-Functional Requirements (NFRs). This is a highly collaborative, hands-on engineering role requiring a deep understanding of AWS services, automation, and ML workflow orchestration. This position is remote and operates within a distributed agile environment. What You'll Do - Design, build, and maintain ML Ops pipelines supporting model training, validation, and deployment across AWS environments. - Implement automation for model packaging, testing, deployment, and monitoring using CI/CD best practices. - Collaborate with data engineers and data scientists to operationalize ML workloads within the data lakehouse ecosystem. - Develop and maintain integrations between data ingestion, feature stores, and model repositories. - Apply infrastructure-as-code (Terraform, AWS CDK, CloudFormation) to automate ML pipeline infrastructure. - Implement and manage model versioning, reproducibility, and lineage tracking using tools such as MLflow or SageMaker Model Registry. - Define and automate monitoring, alerting, and retraining strategies for deployed models. - Ensure all ML infrastructure and pipelines meet enterprise security, compliance, and governance standards. - Participate in code reviews, knowledge sharing, and continuous improvement of ML Ops practices. - Mentor junior engineers and contribute to documentation, standards, and best practices for ML Ops across teams. Your Team: This role is part of the Data & AI organization, focusing on the operationalization of ML models and pipelines within AWS. Areas of specialty include: - ML pipeline automation and orchestration - Model versioning, governance, and observability - Feature store integration and reproducibility - Secure, compliant, and scalable ML infrastructure - Continuous improvement of ML lifecycle automation About You - Bachelor's Degree in Computer Science, Data Engineering, or a related technical field or equivalent experience. - 4+ years of professional experience in software, data, or ML engineering. - 2+ years of direct experience implementing and maintaining ML pipelines in production. - Strong proficiency in Python and familiarity with ML frameworks such as PyTorch, TensorFlow, or Scikit-learn. - Hands-on experience with AWS services (SageMaker, Step Functions, Lambda, ECR, S3, Glue, IAM). - Solid understanding of CI/CD, containerization (Docker) - Experience with building CI/CD pipelines (Jenkins, Github Actions, etc.). - Experience with infrastructure-as-code and automation (Terraform, AWS CDK, or CloudFormation). - Strong understanding of data pipelines, ETL/ELT concepts, and feature engineering in a lakehouse environment. - Proven ability to apply software engineering practices to machine learning workflows. - Strong communication and collaboration skills across multidisciplinary teams. What sets you apart: - Experience with feature stores, data catalogs, and metadata management. - Familiarity with model governance and compliance frameworks. - Experience with model monitoring and drift detection tools (CloudWatch, or custom solutions). - Understanding of data lakehouse technologies such as Apache Iceberg or Delta Lake. - Contributions to open-source ML Ops or DevOps tooling. - Experience in Agile development environments and cross-functional collaboration. Pay Range USD $120,120.00 - USD $171,600.00 /Yr.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Are you looking for an excellent internship opportunity to work remote? We are looking for a candidate who is truly an engineer at heart, enjoys working on a team, and likes to dig in and learn quickly. As a Software Intern, you will work on an Agile development team within the Content domain, responsible for building, testing, and deploying data ingestion tools and components to support EBSCO products and services for our customers. As a member of an Agile development team, you will: - Design and develop software in 2-week iterations as part of an Agile Release Train developing to a SAFe Program Increment. - Make commitments to the business and meet those commitments as a team. - Strive for continuous improvement in knowledge and productivity. - Display a pattern of continual learning and a desire to broaden your software development and design skills. Qualifications - Must be enrolled in an educational or professional program through Summer 2026 or later. - Understanding of C++, Java, Python, or any other object-oriented programming language. - Understanding of concepts related to computer architecture, data structures, algorithms, design patterns/practices. - Ability to design and implement code using Functional and Object-Oriented JavaScript, SCSS, and HTML5. - Ability to develop SaaS software using modular, reusable JavaScript components and data visualizations. - Experience in software engineering (internships, co-ops, bootcamps, or academic projects count). - Exposure to developing applications using React JS, Node JS, Java, and REST APIs. - Foundational understanding of cloud concepts (compute, storage). - Basic experience or exposure to AWS or another major cloud provider. - Basic knowledge of CI/CD pipelines (GitHub, Jenkins, etc.). Requirements - Perform requirement analysis and develop API designs, database schema. - Develop application code using React JS, NodeJS, Java, Spring Boot, REST API, and test cases with documentation. - Use AWS services such as RDS, Lambda, S3 etc., to design and deliver the solution. - Use GitHub for source code management. - Contribute to project documentation, including API specifications, deployment instructions, and troubleshooting guides. - Actively participate in team meetings and team chats, including daily stand-ups, iteration planning, and retrospectives. - Communicate effectively with team members and stakeholders, providing updates on progress and challenges. - Continuously learn and adapt to new tools, frameworks, and best practices in software development. - Work closely with senior developers to understand coding standards, agile processes, and project management techniques. Benefits - Pay Range: USD $20.00 - USD $26.00 /Hr.

EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we’re driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it. We’re seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact. Your Opportunity EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases — all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than3,300 people worldwide. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and top-notch workforce. EIS, a division of EBSCO Industries Inc., based in Birmingham, AL, is ranked in the top 200 of the nation’s largest, privately held corporations according to Forbes magazine. EBSCO is a company that will motivate you, inspire you, and allow you to grow. We are looking for the best. If you are too, we encourage you to explore our unique opportunities. Are you looking for an excellent internship opportunity to work remote? We are looking for a candidate who is truly an engineer at heart, enjoys working on a team, and likes to dig in and learn quickly. As a Software Intern, you will work on an Agile development team within the Content domain, responsible for building, testing, and deploying data ingestion tools and components to support EBSCO products and services for our customers. As a member of an Agile development team, you will design and develop software in 2-week iterations as part of an Agile Release Train developing to a SAFe Program Increment. You will make commitments to the business and meet those commitments as a team. You will strive for continuous improvement in knowledge and productivity and display a pattern of continual learning and a desire to broaden your software development and design skills. What You'll Do An ideal Software Intern will learn to approach software development holistically, gaining hands-on experience in system design and implementation. Application Development - Perform requirement analysis and develop API designs, database schema. - Develop application code using React JS, NodeJS, Java, Spring Boot, REST API, and test cases with documentation. - Use AWS services such as RDS, Lambda, S3 etc., to design and deliver the solution. - Use GitHub for source code management. Documentation - Contribute to project documentation, including API specifications, deployment instructions, and troubleshooting guides. Collaboration and Communication - Actively participate in team meetings and team chats, including daily stand-ups, iteration planning, and retrospectives. - Communicate effectively with team members and stakeholders, providing updates on progress and challenges. - Continuously learn and adapt to new tools, frameworks, and best practices in software development. - Work closely with senior developers to understand coding standards, agile processes, and project management techniques. About You Education & Experience Must be enrolled in an educational or professional program through Summer 2026 or later. Understanding of C++, Java, Python, or any other object-oriented programming language. Understanding of concepts related to computer architecture, data structures, algorithms, design patterns/practices   Ability to design and implement code using Functional and Object-Oriented JavaScript, SCSS, and HTML5 Ability to develop SaaS software using modular, reusable JavaScript components and data visualizations   Experience in software engineering (internships, co-ops, bootcamps, or academic projects count). Exposure to developing applications using React JS, Node JS, Java, and REST APIs Foundational understanding of cloud concepts (compute, storage). Basic experience or exposure to AWS or another major cloud provider. Basic knowledge of: CI/CD pipelines (GitHub, Jenkins etc.) Pay Range USD $20.00 - USD $26.00 /Hr.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Software Engineering Intern on Team.Matrix, you’ll contribute to the modernization of a critical internal debugging utility currently hosted in a legacy diagnostic website called Zion Reloaded, written in JavaScript with React. This tool is used to debug search-service runtime deduplication. Your work will help preserve valuable diagnostic functionality while enabling the retirement of the legacy system. You’ll gain hands-on experience working across frontend and backend technologies, learning how real-world internal tools are migrated, validated, and productionized. What You'll Do - Review and understand the existing Zion Reloaded diagnostic utility written in JavaScript (React), including its user workflows and behavior - Assist in migrating the utility to a Python + JavaScript backend using Flask - Help port frontend functionality from React/JavaScript to integrate with a Flask-based backend - Implement or extend Flask APIs/endpoints used by the diagnostic tool - Help ensure functional parity by testing the new implementation against the legacy site - Write and maintain basic unit or integration tests to validate expected behavior - Contribute to documentation, including setup instructions and usage notes - Collaborate with Team.Matrix engineers to troubleshoot issues and refine the migrated tool Your Team You’ll be joining Team.Matrix, a team focused on building and maintaining internal diagnostic and operational tools for search-service systems. The team’s work helps engineers debug complex search runtime behaviors—such as deduplication—and reduces time-to-resolution for production issues. You’ll collaborate closely with senior engineers who will mentor you through the design, implementation, and validation phases of the migration. Qualifications - Currently pursuing a degree in Computer Science, Software Engineering, or a related field - Experience with at least one programming language such as Python or JavaScript using Flask - Familiarity with web application concepts (frontend, backend, APIs) - Basic exposure to React or other modern JavaScript frameworks - Willingness to learn and work with existing codebases - Ability to write clear documentation and communicate technical questions effectively What Sets You Apart - Prior coursework or projects involving Django, Flask, or similar Python web frameworks - Experience working on migrations, refactors, or legacy code in academic or personal projects - Strong curiosity about how internal tools support large-scale systems - Attention to detail when validating functionality and behavior Pay Range USD $20.00 - USD $26.00 /Hr.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a highly experienced Principal Architect with deep expertise across both legacy and modern search platforms, with a strong focus on AWS OpenSearch. In this role, you will define the technical vision, architecture, and strategic direction of our enterprise search ecosystem. You will partner closely with engineering teams to design and deliver scalable, fault-tolerant, secure, and high-performance search solutions that power critical customer-facing applications. This is a highly influential and hands-on technical leadership role, shaping the future of how our organization indexes, searches, retrieves, and transforms large volumes of customer-facing data. This remote position is U.S.-based only (excluding U.S. territories). What You'll Do - Serve as the primary architect with a deep understanding of the EIS proprietary search platform, and design and implement the roadmap to a modern, scalable cloud-native search solution. - Champion the adoption of advanced search capabilities including vector embeddings, hybrid search, NLP, relevancy optimization, and end-to-end observability and telemetry for search performance. - Provide expert-level guidance in tuning OpenSearch clusters, including indexing strategies, data modeling, query optimization, and data lifecycle management. Your Team You will be welcomed as a member of the CSA Program Team which is aligned to the Content and Search Domain. Our team enjoys the flexibility and greater work-life balance working remotely offers. There will be ample resources, tools, training, and support to ensure your success as you enter the role and your development and career growth at EIS. Qualifications - 10+ years of experience in software engineering and architecture. - 5+ years of hands-on experience with OpenSearch or Elasticsearch at significant operational scale. - Bachelor’s degree in computer science, MIS, Computer Engineering or other technical related degree or equivalent experience. - Strong experience with cloud platforms (AWS preferred, AWS OpenSearch Service a plus). - Deep understanding of distributed search and indexing architectures, cluster performance tuning and results ranking capabilities. - Proficiency in one or more programming languages such as Java or Python. - Proven experience designing high availability, mission critical, fully automated, large scale search systems. What sets you apart - Knowledge of AWS Cloud Based tooling and solutions. - Hands-on experience with OpenSearch or Elasticsearch. - Highly motivated to innovate within the search space and willingness to be hands on. Pay Range USD $169,710.00 - USD $242,445.00 /Yr.