About the company  Side (formerly PTW) is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 20 studios in 14 countries across North America, Europe, South America, and Asia.  Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets.  Help us bring stories to the world! Join a global team of passionate gamers and contribute to delivering unforgettable game experiences.    Experience our side of life. For more information, visit www.side.inc. About the role  We are looking for a Senior Manual Tester to join a highly skilled QA team working on complex, modern software products. This is a hands-on manual testing role for an experienced QA professional who can operate independently with minimal guidance. The ideal candidate has strong testing fundamentals, solid technical understanding, and experience validating both traditional applications and AI-powered systems. This role does not require hands-on programming, but does require a strong theoretical understanding of software development concepts and tools. Key Responsibilities:  - Perform manual functional testing across new features and existing functionality - Design, write, review, and maintain clear and comprehensive test cases - Execute regression testing to ensure system stability after updates and releases - Conduct UI/UX testing, ensuring usability, consistency, and user experience standards are met - Validate integrations and workflows involving APIs, API keys, and related development tools - Test applications that interact with or leverage LLMs, demonstrating an understanding of how these systems work and respond - Identify, document, and track defects with high-quality bug reports - Review, validate, and manage bug creation and test outputs from offshore QA teams - Collaborate closely with product, engineering, and QA stakeholders to ensure high-quality releases - Act as a senior QA presence, providing guidance through best practices rather than direct supervision Requirements  - 6+ years of experience in manual software testing with a strong focus on quality assurance best practices - Proven experience working as a QA professional on production software (not crowd testing or ad-hoc testing) - Strong understanding of software development lifecycles (SDLC) and testing methodologies - Ability to work independently with minimal guidance in a senior testing role - Solid technical knowledge, including a theoretical understanding of at least one programming language (no hands-on coding required) - Experience testing APIs, understanding API keys, authentication methods, and common development tools - Familiarity with LLMs and AI-driven systems, including how they function, respond, and are validated from a QA perspective - Experience writing clear, detailed, and maintainable test cases - Strong defect management skills, including writing high-quality bug reports and tracking issues to resolution - Experience collaborating with offshore QA teams, including reviewing and handling externally reported defects - Strong attention to detail, analytical thinking, and problem-solving skills - Excellent written and verbal communication skills What we offer:  - Attractive compensation package, negotiable as per the level of experience. - You will be working for the pre-eminent global provider of specialist services to the games industry and provided with full training and the opportunity to work on some of the biggest game clients, titles, projects, and tech in the world.  - Attractive remuneration, holidays, regular team competitions with great prizes; and inclusion into an extensive social calendar. Our environments thrive with collaborative teamwork with people from all around the world, different nationalities, and languages.  - A supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability. We care about the wellbeing of our employees and have a dedicated employee wellbeing program. We empower our people and offer regular progression opportunities to ensure our employees flourish.  - Learn as you work and be part of something real that changes the face of gaming - forever.  - Working with a global multi-lingual workforce with superb training and promotion and progression opportunities.

• Perform and manage quality assurance efforts on multiple web store releases, monitor, and document testing activities • Review functional design and end user experience based on business requirements • Proof various aspects of store builds as they would effect end user experience • Design, develop, and maintain test cases and strategies for cross-browser testing and multiple user scenarios • Communicate bugs and issues to proper project stakeholders • Collaborate with team to understand product changes and QA testing requirements to deal with issues/defects in a timely manner • Isolate, replicate, and collect data on bugs • Implement, document, and propose new policies and procedures

Are you looking for a role that motivates and challenges you? Are you ready for an opportunity for growth? Do you want to work on teams where people roll up their sleeves to take on tough problems together, and regularly blow the doors off our clients with their outstanding teamwork? If you answered yes to those questions, 3Cloud might just be for you! At 3Cloud, we hire people who aren’t afraid to experiment or fail. We hire people who are willing to give direct and candid feedback to their managers, leaders, and team members. We hire people who jump at those opportunities because they care about our collective growth and success. We hire people who challenge and hold each other accountable for living 3Cloud’s core values because they know that it will result in amazing experiences and solutions for our clients and each other. A 3Cloud Senior Quality Engineer is responsible for performing and/or leading testing activities for assigned clients. This includes standards testing tasks, maintaining traceability, defect management, test plan development and reporting. This senior quality engineer role is technical and client facing role. The ideal candidate will have experience in client-facing roles and have success supporting technical discussions with clients. Successful candidates will be able to demonstrate proficiency with the design, implementation, support of technical QE solutions. This position may lead small projects or works with QE Lead/Architect to ensure set QE guidelines and standards are followed by the project team and client expectations are met. Job Highlights: - Our technology focus is on Azure – you’ll have plenty of exciting opportunities to grow your skills in Microsoft and Azure in an environment committed to technical excellence and client experience in a very specific, defined space. Six months of experience on our team is worth years somewhere else. - Microsoft Partnerships – Our great global relationship with Microsoft ensures that we have a pipeline of cutting-edge Azure work opportunities, and access to the teams that have built the platform. You won’t find this at other places. - Competitive compensation package, salary, allowance, standard benefits including quarterly and annual performance-based cash bonus and other remuneration. - Great working environment and company culture with flexible work location. Key Responsibilities: - Apply knowledge of Quality Engineering and testing areas (Automation, Performance, Data quality, AI, While box, Blackbox) to define and advise in test planning - Drive high‑quality delivery by performing both manual and automated testing, ensuring full coverage across functional, system, data, and AI components. - Assist or Lead the design and implementation of comprehensive test strategies, quality processes, and documentation for assigned project. - Maintain accurate record results, test cases, and share feedback to the project team - Ensure all QE deliverables meet quality standards, aligning with project objectives and organizational best practices. - Actively assist or lead defect triage process - Develop and validate test data, data pipelines, and infrastructure from both functional and system perspectives. - Evaluate and test machine learning models, including LLM behavior, prompt robustness, model outputs, and performance metrics. - Mentor junior team members, promote QE best practices, and contribute to continuous improvement initiatives across the Quality engineering practice. Qualifications: - Bachelor’s degree in computer science, or a closely related discipline. - Solid experience in QA methodologies, test planning, automation, and quality engineering practices. - Strong proficiency in automation tools such as Selenium, Playwright, or equivalent frameworks. - Solid programming skills in Python, C#, Java, or similar languages. - Hands‑on experience testing data pipelines, ETL workflows, and analytics platforms (Databricks, Fabric preferred). - Understanding of machine learning principles, model evaluation metrics and AI system behavior - Ability to test LLM behavior, prompts, and AI model outputs. - Ability to execute comprehensive test plans for AI models and systems. - Excellent analytical, problem‑solving, communication, and presentation skills. - Demonstrated ability to work cross‑functionally and influence engineering teams. - Passion for innovation, continuous learning, and staying current with emerging QE and AI technologies. - Relevant certifications (Azure, Microsoft, Agile, etc.) are a plus. - Experience with cloud platforms, especially Azure, is preferred. Full-time employment 📌 Remote in Philippines Don’t meet every single requirement? At 3Cloud we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. At this time, we cannot sponsor applicants for work visas.

• Own product quality end-to-end, from requirements and test design to release validation and post-release monitoring • Design, implement, and scale manual and automated testing processes to ensure reliable, high-quality products • Execute functional, regression, and end-to-end tests to guarantee smooth and stable releases • Identify edge cases, uncover critical bugs, and ensure issues are clearly documented and resolved quickly • Collaborate closely with product and engineering teams to improve features and overall user experience • Contribute to building scalable test automation systems that increase speed and confidence in releases • Continuously improve QA processes, tools, and workflows to raise the bar for quality • Proactively identify risks, inconsistencies, and improvement areas with a strong product mindset