Job Description Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable; we're creating a place where amazing career moments are made possible. Position Overview We're searching for Systems Administrator to join our Corporate IT team in a remote location. To keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. What You'll Do - Manage infrastructure lifecycle activities for cloud and on-prem resources using Terraform - Execute state updates, manage configuration drift, and apply minor infrastructure changes via code - Maintain consistent system configurations and patch levels using Ansible - Execute automated patch cycles and remediate security vulnerabilities across Windows and Linux systems - Operate and troubleshoot GitLab CI/CD pipelines used for infrastructure and operational tasks - Follow established Git-based change management practices, including merge requests and approvals - Monitor system health using Datadog dashboards, alerts, and logs - Respond to infrastructure alerts and participate in incident resolution efforts We're Excited to Learn More About You - 4+ years in Systems Administration or Infrastructure Operations. - Strong background in operational support and sustaining engineering - Terraform: Ability to read, understand, and modify existing Terraform configurations - Ansible: Ability to execute, debug, and modify playbooks for patching and configuration - GitLab: Proficiency with Git workflows and CI/CD pipeline troubleshooting - Datadog: Ability to interpret dashboards, logs, and alerts for operational troubleshooting - Automation-focused operational mindset - Certifications and/or Licenses (Desired): VMWare VCP, Google Professional Cloud Architect, AWS Certified Solutions Architect, Arcitura Certified Cloud Architect, IBM Certified Solution Architect, or Microsoft Certified Azure Solutions Architect Expert We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: - Medical, Dental, and Vision Coverage - Holiday and Vacation Time - Health & Wellness Days - A Bonus Day for Your Birthday Learn more about the people behind our products at https://www1.appliedsystems.com/en-us/about-us/jobs/ Our targeted starting base salary in the United States for this position ranges from [$70,000 - $120,000 USD]. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Hybrid OR #LI-Remote #LI-US

Job DetailsJob Location: Remote - CHANTILLY, VA 20151RC4Vets LLC, a verified Service-Disabled Veteran-Owned Small Business (SDVOSB), is a provider of information technology services using Agile methods to commercial and government clients. RC4Vets is a company of Subject Matter Experts with deep expertise in Healthcare IT and Veterans Benefits Delivery. RC4Vets stands for Really care for our Veterans and our founding is based on the principles of improving the life of veterans using smart and innovative technology solutions. For more information, visit us at www.rc4vets.com We are seeking a self-sufficient professional with Appian System Administration skills to join our team. This role is pertinent to maintaining, enhancing, and growing our internal Appian environment hosted on AWS GovCloud. Core Responsibilities: Appian Administration Continuously enhance our internal Appian platform site by adding features, improving performance, and implementing best practices Perform comprehensive Appian system administration including user management, security configurations, site optimization, and health monitoring Execute Appian hotfixes and upgrades using custom shell scripts developed by our team Proactively troubleshoot and resolve Appian application and platform issues with minimal guidance Read, interpret, and apply Appian documentation to solve emerging challenges as the platform evolves Adapt platform configurations and custom scripts as Appian releases new versions and deprecates older functionality Monitor and report operating efficiency, performance, and reliability of Appian applications AWS Infrastructure & System Administration (Supporting Role) Provide hands-on support for AWS GovCloud infrastructure including EC2 instances, S3 buckets, RDS databases, and related services as needed Perform system administration tasks across Windows and Linux environments supporting the Appian platform as needed Monitor system capacity, health indicators, and performance metrics; troubleshoot infrastructure issues end-to-end as they arise Support environments with a focus on availability, durability, and uptime Maintain working knowledge of Application Servers (JBoss, Tomcat) as part of installation and troubleshooting Collaborate with the platform team on capacity planning and analytics for forecasting Security & Compliance Maintain security controls in compliance with VA requirements and conduct remediation from security scans Assist the platform team in obtaining and maintaining Authority to Operate (ATO) Ensure VA security and architecture policies are implemented so that the system meets governing VAEC architectural, security, data, and interoperability standards Automation REQUIRED: Proficiency with Git and GitHub for version control and configuration management Participate in CI/CD pipelines and deployment automation (Jenkins) Troubleshoot and enhance existing automation scripts as requirements and platform capabilities change Drive continuous improvement in deployment processes and operational efficiency Operations & Support Provide break-fix support and incident resolution for all environments Quickly and efficiently troubleshoot simple and complex issues to provide outstanding support for internal service level objectives Demonstrate strong pattern recognition to identify recurring issues and implement preventative solutions Perform detailed troubleshooting across the full stack-from end-user issues through middleware, application servers, and backend infrastructure Execute both repetitive operational tasks (routine maintenance, monitoring) and sporadic platform projects (feature additions) Create and maintain runbooks, operating procedures, and system documentation Ensure all necessary operational processes and procedures are carried out with a high level of attention to detail, expediency, and on-time delivery Qualifications Bachelor's degree in Computer Science, Engineering, or related field preferred 5+ years of combined technical experience in production support, site reliability engineering, system administration, or DevOps roles 2+ years of Appian development experience (process models, interfaces, integrations, data structures) and, or 1-2+ years of hands-on Appian administration experience (system configuration, upgrades, troubleshooting) 2-3 years of proven, hands-on AWS experience Experience may overlap across these areas Agile Experience: 3+ years working in Agile/Scrum/Kanban environments; highly team-oriented and practices collaboration as a key to success At this time, we will not sponsor a new applicant for employment authorization for this position. No agencies please. About Us RC4Vets, LLC which stands for Really Care for Veterans, founded in 2019, is a certified Service-Disabled Veteran Owned Small Business (SDVOSB) providing agile information technology support services. We provide Scaled Agile Framework (SAFe) development, Systems design and Architecture, Legacy IT modernization, IT training, Desktop support and Program & Project management. RC4Vets, pushes the limits of performance as we are committed to bring our clients untapped levels of success with our hands-on experience, skills, and knowledge. Benefits We provide our employees with a lucrative benefits package including medical, dental and vision plan options, life & disability insurance, paid time off, 401k with employer match, employee wellness program and paid government holidays. Offer Process A comprehensive background check will be completed on the recommended candidate and as part of the hiring process. As federal contractor we participate in USCIS E-Verify process. Equal Employment Opportunity RC4Vets management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex and gender. Accommodation for Disability RC4Vets will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job.

The job profile for this position is IT Project Management Lead Analyst, which is a Band 3 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. Responsible for complete leadership oversight, planning, and execution to onboard software as a service (SaaS) projects for new and existing customers. Serves as the technical and functional subject matter expert for implementing Verity software products including project initiation, data feed creation and analysis, client purchasing interfaces, system configuration, testing, training, and associated processes. Mentors others to help educate and build strong 340B and Verity features knowledge. Responsibilities: - Drive and manage multiple, assigned implementation projects from initial customer engagement through planning, execution, and launch phases - managing all key stages and stakeholders of each project. - Develop and manage relationship with customer key project contact to understand their 3408 program, pain points, internal systems, and other pertinent data to develop clear, customized project approach and success factors around their implementation. - Manage accurate customer data assessment and extract set ups, wholesaler integration, and software configurations to support program success. - Responsible for thorough training on software functions that support ongoing customer workflow to facilitate smooth and confident transition to 'live' project state and transition to account management as applicable. - Serve as the subject matter expert as primary Verity program contact, including determining when to bring additional Verity product and technical resources to support unique project circumstances. - Works with sales team when transitioning completed contracts to implementation stage to know sales expectations set, as well as key facts are communicated to kick off a smooth implementation project. - Facilitates proactive, timely, and comprehensive communication and software demonstrations with customers and all Verity stakeholders key to the critical path success of a project implementation. - Manages project communication with internal and external C-suite stakeholders for all projects. - Partners with Product Management, Product Development, Sales, Accounting and Account Management to ensure optimal operational success of relevant project specifics. - Leads the project transition process to account management to ensure proper support, education, and guidance as needed for ongoing account success. - Follows project and procedural workflows, while contributing to improving those workflows based on learnings. - Attends to other implementation or cross-departmental initiatives as assigned. - Responsible for ensuring internal documentation is up to date and accurate. - Assists with creating any needed internal and client facing documentation. Experience, Skills and Qualifications: - BA or BS in business, healthcare, information systems, or related field or equivalent work experience. - 3+ years in a customer-facing technology implementation and project management, SaaS preferred. - Experience in 340B and/or pharmacy operations desired. - Project management experience, PMP certification desired. - Experience with bringing remote customers aboard cloud based software offerings a major plus. - Passion for working with customers, proactive problem-solving, and embodying a culture to exceed expectations. - Proven ability to analyze data issues and troubleshoot problems with customer data and/or Verity Solutions database schema. - Strong experience with MS Office; expert Excel capability a must. - Proven ability to communicate verbally and in written form at a high level. - Able to prioritize tasks and accept working in a fast-paced environment without getting overwhelmed - Ability to multitask and manage multiple discreet implementation projects at the same time. - Naturally customer focused, with demonstrated passion for being helpful while deep diving into troubleshooting scenarios - SalesForce or similar CRM experience a plus. - This is a remote position and can be performed anywhere in the USA If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 87,800 - 146,400 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

• Provide day-to-day administration of a customized Salesforce Sales Cloud production environment • Troubleshoot user issues and resolve requests focusing on root cause • Drive user adoption through effective training and documentation • Maintain system health, data quality, and performance across a customized environment • Build and maintain meaningful dashboards and reports • Translate business needs into scalable solutions • Act as business analysis partner to stakeholders • Continuously evaluate and improve existing configurations • Partner closely with leadership and technical counterparts