Applied Systems

Job Description Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable, we're creating a place where amazing career moments are made possible. Position Overview We're searching for an enthusiastic Sales Consultant with a self-starter mentality to join our expanding Inside Sales Team. This is a full-cycle, business-to-business, base plus commission role with an uncapped compensation structure. In this role, you will be responsible for securing new business and consulting independent insurance agents to help them achieve their business goals by leveraging our SaaS-based Solutions. This role is hybrid to our Chicago, Dallas-Fort Worth and Lincoln offices. What You'll Do - Manage the full sales cycle within a solution-selling methodology from prospecting to negotiations and closing of our robust technology solution portfolio. - Consult with independent agency owners as a trusted advisor to understand their unique company goals, challenges, and identify pain points to map back to our solutions. - Contribute to our business growth in a fast-paced, collaborative, and fun atmosphere. - Consistently meet (and exceed) your annual sales quota. We're Excited to Learn More About You - 3+ years of quota-carrying, full-cycle prospecting to closing, B2B sales experience. - Experience consulting prospects and customers on business objectives, challenges, and impacts to provide broader business coaching to close deals, going beyond the basic product demo. - Strong consultative selling skills - able to go beyond product features and provide meaningful business coaching. - Successful track record achieving or exceeding new business or territory growth targets by prospecting, discovery, business consulting and negotiating and closing. - Excellent verbal and written communication skills. - A self-motivated, high-energy person that can thrive in a competitive but fun team environment. - Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint. - Bachelor's degree or equivalent work experience. You may have other skills or credentials, including: - Software as a Service (SaaS) sales experience a plus - Experience with Salesforce or other CRM tool(s) highly preferred We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! When You Join Team Applied, You Can Expect A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: - Medical, Dental, and Vision Coverage - Holiday and Vacation Time - Health and Wellness Days - A Bonus Day for Your Birthday Our targeted starting total cash compensation in the United States for this position ranges from $140,000 - $195,000. per year. This range includes base salary and on-target performance-based variable commissions. Actual earnings are uncapped, and many team members exceed on-target amounts by surpassing their sales goals. To determine a new team member's starting pay, we consider a variety of factors, including depth, breadth, and variety of experience, skills, and responsibilities. Learn more about the people behind our products at: https://www1.appliedsystems.com/en-us/about-us/jobs/ Your Security Matters Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers' portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Hybrid

Job Description Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the insurtech game, we're not just redefining what's achievable, we're creating a place where amazing career moments are made possible. Position Overview We are seeking a Manager, Engineering (AI Engineering) to guide a technical team. This role will provide expertise to ensure effective delivery and a high-quality results throughout the development of AI-based services. What You'll Do - Lead a team of engineers to deliver a series of AI agents and AI-based services - Provide professional and technical leadership with impactful guidance, coaching, and feedback - Empower the team with clear goals and a data-informed approach to ensure excellence - Identify opportunities for continuous improvement with the team - Collaborate with Product Mgmt., Architecture, and other Engineering Leaders to define and plan work - Monitor active work to manage risk, escalate blockers, and ensure delivery goals - Collaborate with other internal teams to ensure alignment and achieve shared roadmap milestones We're Excited to Learn More About You Your experience should include: - 8+ years of experience creating high quality and scalable solutions - 8+ years of experience confirming requirements, technical designs, testing, and production readiness - 3+ years managing engineering teams and providing feedback to ensure velocity and quality - Ability to provide coaching and guidance on software development best practices, DevOps, Security best practices, and cloud native architecture - Technical leadership of Generative AI initiatives - Knowledge of software development lifecycle methodology and testing practices - Ability to recruit, develop, and retain technical teams - Experience with Scrum practices and tools like Jira and Confluence - Bachelor's Degree in Computer Science, MIS, or CIS, or equivalent work experience - We proudly support and encourage people with military experience, as well as military spouses, to apply When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together , collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: Medical, Dental, and Vision Coverage Holiday and Vacation Time Health & Wellness Days A Bonus Day for Your Birthday Our targeted starting base salary in the United States for this position ranges from $115,000 - $175,000. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Learn more about the people behind our products at https://www1.appliedsystems.com/en-us/about-us/jobs/ Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Remote

Job Description Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable; we're creating a place where amazing career moments are made possible. Position Overview We're searching for a Business Operations Director, CX to join our Service Ops team in a hybrid location from either Chicago or Dallas. In this role, you will be a key member of the leadership team responsible for shaping the strategy and operating model of Applied's Customer Experience (CX) function. You will partner with senior leadership to advance the strategic direction of our CX organization and enterprise-level operating priorities. We're looking for someone who's equally capable of developing high-level business strategy as getting in the weeds on technical execution - with a bias towards leveraging AI - to drive efficiencies and growth. To keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. What You'll Do - Serve as a strategic partner and thought leader to executive leadership, helping develop the operating model and strategy for CX including for our EZLynx and Carrier business units. - Lead large, high-priority strategic initiatives with significant company-wide impact - shaping Applied's go-to-market motions, customer health and retention strategy, and how we operate across business units. - Build networks with senior leaders across multiple departments including CX, Product, Sales, and Finance to align priorities and drive coordinated execution. - Solve unique and complex business problems with broad impact across the organization - anticipating future operational and market challenges before they surface, and owning outcomes end-to-end. - Transform complex datasets into digestible, actionable insights for executive leadership, with a focus on delivering insights. - Help define and formulate a set of KPIs to measure what matters to the business: e.g. adoption, customer health scoring, churn leading indicators, etc. - Drive AI-powered operational excellence, and cultivate AI enablement across the team. Influence enterprise-level AI strategy through leadership of CX use cases. - Own projects end-to-end, from initial concept to execution/delivery, effectively managing projects cross-functionally to deliver successful outcomes. - Help oversee and drive effectiveness of key tools within the CX technology ecosystem, e.g. Salesforce. - Develop a strong understanding of Applied and CX strategy, leveraging your experience and insights to suggest (and work to implement) meaningful operational improvements. We're Excited to Learn More About You Your experience may include: - 10+ years of progressive experience in Management Consulting, Investment Banking, or Strategy/Ops at a high-growth SaaS company. - Demonstrated interest and experience in the AI landscape. - High degree of familiarity with BI tools (especially Tableau) and cloud-hosted datasets (GCP), with the ability to design dashboards leveraged throughout the org. - Excellent relationship-building skills with the ability to communicate with all levels of the organization and distill complex datasets and concepts into digestible outputs. - Advanced proficiency in Salesforce (deploying complex reports/dashboards) and MS Office. - Experience operating independently in complex, ambiguous environments; naturally curious and driven by problem-solving. We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together , collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: - Medical, Dental, and Vision Coverage - Holiday and Vacation Time - Health & Wellness Days - A Bonus Day for Your Birthday Learn more about the people behind our products at https://www1.appliedsystems.com/en-us/about-us/jobs/ Our targeted starting base salary in the United States for this position ranges from $137,500 - $160,000 USD. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Hybrid #LI-US

Job Description Amazing Career Moments Happen Here Transforming the Insurance Industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers, all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in Insurtech, we're not just redefining what's achievable, we're creating a place where amazing career moments are made possible. Position Overview You'll be a reliable, contributing member of a DevOps team that keeps critical infrastructure running and getting better every day. This role sits at the heart of how we ship software reliably and securely for customers across the Insurance industry, and the quality of your work has a direct impact on the experience they get. If you're someone who takes pride in solid execution, communicates well across a team, and is always looking for a smarter way to do things, you'll thrive here. What You'll Do - Complete a range of development, testing, and debugging tasks across the DevOps platform, maintaining high quality by accounting for both functional and non-functional requirements. - Configure monitoring and logging to support application performance visibility and operational reliability. - Manage existing infrastructure to uphold security standards and minimize risk. - Automate repetitive tasks by writing code or using tooling, and share ideas for where automation can reduce manual effort. - Contribute to documentation covering standard processes and existing DevOps platform capabilities, keeping it clear and useful for the team and other stakeholders. - Deliver work within established timelines, prioritizing effectively and raising blockers early to keep things moving. - Participate in Root Cause Analysis (RCAs) with the team to understand the "why" behind incidents and help prevent recurrence. - Communicate clearly about tradeoffs and decisions to ensure alignment with technical standards. We're Excited to Learn More About You Your experience may include: - 3+ years of experience in DevOps Engineering or a closely related area. - Working knowledge of software engineering principles and practices, with experience interpreting technical documentation to complete setup, testing, and security tasks. - Experience writing code or scripts to automate repetitive tasks. - Practical experience with monitoring tools to track application performance. - Working knowledge of Infrastructure as Code (IaC) and relevant tools or frameworks for interacting with public cloud platforms. - Practical experience with debugging and issue resolution. - Bachelor's degree in Computer Science or a related field. You may have other skills or credentials, including: - Experience contributing to DevOps documentation or runbooks. - Familiarity with cloud platforms such as AWS, Azure, or GCP. - Experience working in an agile or cross-functional engineering environment. We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together , collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: - Medical, Dental, and Vision Coverage - Holiday and Vacation Time - Health & Wellness Days - A Bonus Day for Your Birthday Learn more about the people behind our products at https://www1.appliedsystems.com/en-us/about-us/jobs/ Our targeted starting base salary in the United States for this position ranges from [$60,000 - $120,000 USD]. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Hybrid OR #LI-Remote #LI-US

Job Description Amazing Career Moments Happen Here Transforming the Insurance Industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers, all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in Insurtech, we're not just redefining what's achievable, we're creating a place where amazing career moments are made possible. Position Overview As a Staff DevOps Engineer, you'll work across teams to tackle complex problems, drive platform improvements, and shape the way we deliver software at scale. Your impact goes well beyond your own output: you'll mentor engineers, design systems that raise the bar on quality and security and influence how the broader engineering organization thinks about DevOps. If you thrive on solving hard problems, communicating across technical and non-technical stakeholders, and moving the needle on things that matter to customers, this is where you belong. What You'll Do - Design, develop, and deliver solutions that improve scalability, quality, security, and velocity across multiple engineering teams. - Address escalated and complex debugging issues, identifying root causes from a broad perspective to reduce the risk of future incidents. - Introduce automation solutions and provide guidance to help multiple teams adopt new tools and processes. - Partner with DevOps leadership to prioritize new initiatives, including upgrades and investments in new tooling over time. - Design monitoring strategies and create documentation to help DevOps and other engineering teams troubleshoot independently. - Extend team knowledge by sharing best practices, clarifying standards, and explaining how to adapt approaches across different environments. - Mentor engineers, including senior-level engineers, across multiple teams to support growth and delivery quality. - Explore new tools and propose initiatives based on current and emerging platform needs. - Explain complex technical concepts clearly to a range of technical and non-technical stakeholders. We're Excited to Learn More About You Your experience may include: - 10+ years of experience in DevOps Engineering or a closely related area. - Expert knowledge of software engineering principles and practices, with extensive experience developing and enhancing technical designs, testing practices, and security at scale. - Experience designing automation solutions and developing guides for team-wide adoption. - Expert knowledge of Infrastructure as Code (IaC) and relevant tools or frameworks for interacting with public cloud platforms. - Track record of success leading technical initiatives to identify and address root causes of issues. - Ability to design and present new solutions with well-reasoned arguments and genuine openness to alternative approaches. - Experience engaging cross-functional stakeholders to solve complex, multi-team problems. - Bachelor's degree in Computer Science or a related field. You may have other skills or credentials, including: - Experience mentoring senior engineers and driving engineering standards across teams. - Familiarity with multi-cloud environments and cloud-native architecture patterns. - Experience contributing to multi-year platform planning or roadmap discussions. We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together , collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: - Medical, Dental, and Vision Coverage - Holiday and Vacation Time - Health & Wellness Days - A Bonus Day for Your Birthday Learn more about the people behind our products at https://www1.appliedsystems.com/en-us/about-us/jobs/ Our targeted starting base salary in the United States for this position ranges from [$110,000 - $175,000 USD]. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Hybrid OR #LI-Remote #LI-US

Title: Associate AI Engineer / AI Engineer Locations: US-IL-Chicago | US-TX-Lewisville | CA-ON-Toronto Hybrid Job Description: Job Description Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable, we're creating a place where amazing career moments are made possible. Position Overview We're seeking an Associate AI Engineer / AI Engineer to build and enhance data solutions and AI initiatives for the business of insurance. In this role, you will work closely with the Principal Data Architect, Data Scientists, and Software Engineers to build, model, and maintain data solutions as we optimize data architecture and accessibility of large-scale datasets for our global teams. What You'll Do - Partner with Product, Engineering, and Data Science leaders to design and deliver AI-powered user experiences in our dashboard products - Build and integrate conversational AI solutions (e.g., Vertex AI, Generative AI APIs) into Applied's products - Use AI tools responsibly (e.g., code assistance, test generation, analysis, and documentation) to accelerate velocity and improve quality while validation outputs and ownership of contributions to the customer experience - Work with Google Cloud APIs, Vertex AI, and related services to enable intelligent workflows - Prototype and implement AI-driven insights and recommendations directly in dashboards for client use - Collaborate with UX and product teams to design seamless user experiences powered by AI - Support development of generative AI prototypes, prompt design, and fine-tuned models - Stay current on advancements in Google Cloud, conversational AI, and applied AI engineering - Assist senior engineers and scientists on larger initiatives to scale AI capabilities across the platform We're Excited to Learn More About You - Hybrid: Ability to work from an Applied Systems office on an ad hoc basis, with remote work days for deep work. - Must have: - Strong programming skills in Python and SQL. - Exposure to data science concepts (predictive modeling, ML/AI basics, or coursework/projects). - Interest in applied AI, conversational AI, and building user-facing insights. - Familiarity with cloud platforms (Google Cloud preferred) or willingness to learn quickly. - Understanding of APIs and how applications connect to each other. - Problem-solving skills with curiosity and eagerness to experiment and explore new technologies. - Nice to have (but not required): - Experience with Google Cloud tools such as Vertex AI, Dialogflow, or BigQuery. - Familiarity with dashboards/visualization tools (Looker, Tableau, or Power BI). - Version control knowledge (Git). - Education: Bachelor's or Master's degree in a related field (e.g., Computer Science, Data Science, Engineering, or related field) - We proudly support and encourage people with military experience, as well as military spouses, to apply. When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: - Medical, Dental, and Vision Coverage - Holiday and Vacation Time - Health & Wellness Days - A Bonus Day for Your Birthday Our targeted starting base salary in the United States for this position ranges from $80,000 - $120,000. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Hybrid

Job Description Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable; we're creating a place where amazing career moments are made possible. Position Overview We're searching for a Sr. Vendor Integration Program Manager to join our Customer Experience team in hybrid location from either Chicago, Dallas or Atlanta. The Vendor Integration Program Administrator will be responsible for driving the operational success of our vendor ecosystem by managing lifecycle processes and cross-functional alignment to ensure our integrations deliver maximum value. To keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. What You'll Do - Manage the onboarding and renewal process for certified vendors - Develop vendor performance scorecards to track success and platform impact - Establish business and technical contacts at the vendors - Maintain vendor use cases and manage contract updates - Develop operational management practices across business development, RevOps, CX, and Product / Engineering - Coordinate end-to-end integration workflows for third-party vendors We're Excited to Learn More About You Your experience may include: - 5+ years of experience in Operations or Vendor Management, with ideally 3+ years of experience at a high-growth SaaS company - Proven experience managing complex, multi-phase projects with competing priorities and external stakeholders - Highly organized with the ability to structure workflows, maintain detailed documentation, and manage high-volume vendor portfolios - Exceptional ability to develop and deliver professional presentations and executive-level reporting materials - Expert-level skills in creating dashboards, scorecards, and reporting decks to communicate program health to leadership - Proficiency in project management software (e.g., Jira, Asana, or Smartsheet) to organize tasks and track vendor milestones - Ability to synthesize complex data into actionable insights and clear, concise presentation materials - Experience developing and documenting standardized operational practices for vendor lifecycle management We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: - Medical, Dental, and Vision Coverage - Holiday and Vacation Time - Health & Wellness Days - A Bonus Day for Your Birthday Learn more about the people behind our products at https://www1.appliedsystems.com/en-us/about-us/jobs/ Our targeted starting base salary in the United States for this position ranges from $130,000 - $160,000 USD. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Hybrid #LI-Chicago #LI-Dallas #LI-Atlanta

Job Description Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at EZLynx, a division of Applied, we are committed to transforming every facet of agency life by providing the most innovative solutions to improve how independent insurance agents work every day. We are the Real-Time Rating pioneers in our industry, and we are looking for out-of-the-box thinkers and innovative solution seekers to join our team. Position Overview We're searching for a Senior Customer Success Manager to join our Customer Success team in a hybrid role out of our Lewisville, TX OR Chicago, IL office. To keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. What You'll Do - Own a portfolio of complex, high-impact customers and multi-stakeholder networks with clear success and risk plans - Lead executive-level QBRs (or async equivalents) with a clear point of view - Diagnose adoption maturity and prescribe prioritized, outcome-driven actions - Drive sustained product adoption tied to customer business outcomes - Proactively manage renewal risk by executing a documented risk plan that moves Yellow/Red accounts to Green - Leverage data and AI to surface trends, risks, and opportunities - Validate insights and tailor recommendations to customer context - Raise the quality and clarity of customer narratives and documentation - Lead cross - functional resolution for complex issues, setting the plan and holding owners accountable through closure - Influence Product and CX priorities using portfolio trends (adoption blockers, risk themes, and repeatable wins) - Model best practices and informally mentor peers by sharing patterns, talk tracks, and high-quality examples - Adoption and portfolio health improve across complex accounts (measured by usage/feature adoption targets and health score trends) - Renewal risk is surfaced early and reduced (documented risk plans in place well ahead of renewal-critical windows) - Executive success conversations drive decisions and action (QBR/async outputs include priorities, owners, timelines, and success criteria) - Executive credibility is maintained (measured by stakeholder engagement, follow - through on commitments, and customer feedback when available) - Fewer late-stage surprises (escalations are proactively managed and communicated before they become urgent or renewal-threatening) We're Excited to Learn More About You Your experience may include: - 5+ years of Customer Success with enterprise customer management in a SaaS environment - Strong consulting skills and proven results working as a trusted advisor to drive business value for clients. - Proven success managing complex, multi-stakeholder accounts - Ability to prioritize, multi-task, and perform effectively under pressure - Exceptional organizational, presentation, and communication skills, both verbal and written - Skilled at Program Management within large organizations, helping to effectively inspire change across groups by engaging key partners - Validated experience with account planning & customer success plans - Effective at leading executive C-level discussions and presentations - Flexibility to travel (approx. 25%) - Bachelor's degree or equivalent experience You may have other skills or credentials, including: - Salesforce, Power BI, Excel (or similar) - Strong comfort with AI-assisted analysis and drafting - Insurance industry and agency network experience (preferred) We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! When You Join Team EZLynx, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. At EZLynx, we are not only committed to delivering innovative services to our clients but doing so as a team. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: - Medical, Dental, and Vision Coverage - Holiday and Vacation Time - Health & Wellness Days - A Bonus Day for Your Birthday Learn more about the people behind our products at https://www.ezlynx.com/about-us/careers/ Our targeted starting base salary in the United States for this position ranges from $90,000 - $115,000 USD. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At EZLynx, a division of Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Hybrid #LI-US

Job Description Make a Difference at Ivans Digital connectivity is the lifeblood of innovation. At Ivans, a division of Applied, we are at the heart of what is driving innovation across the entire insurance ecosystem. This is just one of the things that makes Ivans such a cool place to work. Making a difference - for the industry and within our team - is what pushes us to do better each day. Our culture is about more than developing the best technology. It's about being innovative, investing in our team, creating a customer-centric environment, and setting the industry up for the future. Position Overview At Ivans, we sit at the intersection of the agencies and carriers that keep commercial insurance moving. Our goal is straightforward: make it easier for them to work together by meeting agents where they already are - inside Applied Epic. We leverage our AI-powered platform to automate the manual workflows that slow submissions down, improve the quality of what carriers receive, and ultimately help more business get written faster. We're searching for a Sr Product Manager to join our Data Products team in remote or hybrid location. To keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. What You'll Do Shape the Agency Experience - Contribute to and help refine the product vision and roadmap for the agency-facing side of our platform - grounded in a deep understanding of the problem space for the different personas across our agency users - Champion adoption and activation: understand why users do or don't engage with the product and design features that change that behavior - Engage directly with our users and design partners, validating hypotheses to ensure that we're working on the right problem to solve and building the right solutions to drive our adoption outcomes Drive Cross-Functional Execution - Partner cross-functionally with design, engineering, product marketing, and operations to bring new products and features to life while ensuring alignment and removing blockers - Drive cross-team execution, keeping initiatives moving in a dynamic multi-team environment - Own and prioritize the backlog, writing clear product requirements and partnering closely with engineering to ensure the team always ships with a deep, shared understanding of what we're building and why Connect Effort to Outcomes - Establish product metrics to validate performance and user impact, connecting agency engagement to the downstream value carriers depend on - Communicate progress, insights, and priorities clearly across teams and stakeholders We're Excited to Learn More About You Your experience may include: - 5-8 years of product management experience, with at least 2-3 years owning a customer-facing product - A track record of delivering outcomes by bringing end-user simplicity to complex workflows - Deep empathy for users and a passion for delivering outstanding user experiences and driving adoption - Strong user research instincts: you know how to run a discovery session, synthesize findings into themes, and translate them into roadmap decisions - Strong analytical skills - comfortable working with data and communicating through it - A balance of strategic thinking and hands-on execution - able to zoom in and out as needed - Clear, precise written communication: requirements, stakeholder updates, and executive summaries that don't bury the lead - Familiarity with Agile development and tools like Jira and Confluence You may have other skills or credentials, including: - Experience building products embedded within larger platform ecosystems (e.g., Salesforce apps, Microsoft 365 add-ins, ERP extensions) - Familiarity with AI-assisted workflows - not as an engineer, but as a PM who has shipped features involving automation and understands where humans need to stay in the loop - Insurance industry experience is a genuine plus, but it's not a prerequisite. We'll teach you the domain We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! When You Join Team Ivans, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together , collaborating remotely and in-person to empower our teams to work in the ways that work best for them. You'll get to work with amazing people on cool innovation that brings the industry forward. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: - Medical, Dental, and Vision Coverage - Holiday and Vacation Time - Health & Wellness Days - A Bonus Day for Your Birthday Learn more about the people behind our products at https://www.ivans.com Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Ivans, a division of Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-US

Job Description Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers, all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech industry, we're not just redefining what's achievable; we're creating a place where amazing career moments are made possible. Position Overview We're searching for a Software Development Engineer in Test (SDET/Playwright) to join our Indio Engineering team. In this role, you will develop test cases, complete testing, and provide insights about technical issues to ensure timely resolution. You will partner with architecture and engineering teams on prioritization of testing tasks to provide insights needed for the ongoing delivery of high-quality software applications. What You'll Do As a Software Development Engineer in Test (SDET), you will: - Create test plans and conduct testing to assess the impact of changes - Develop automated tests from manual test cases using modern frameworks - Ensure test design adheres to guiding principles for architecture and quality - Resolve technical issues and address risks to prevent high-severity issues - Maintain technical documentation relating to test architecture, design steps, integration processes, or procedures - Collaborate with architecture and software development teams to maintain quality as our products and underlying architecture continue to evolve We're looking for someone who: - Can work remotely or from an Applied Systems office. We're Excited to Learn More About You Your experience may include: - 5+ years of experience with automated testing using object-oriented programming - Strong working knowledge of the Playwright automated testing tool - Experience coaching and mentoring automated testers on the use of Playwright - Practical experience with automated testing across UI and/or API layers - Practical experience with query languages (e.g., SQL, GQL) - Experience running CLI commands in local or remote environments - Knowledge of microservices, cloud computing, and related technologies - Ability to develop test strategies and quality gating within CI/CT/CD pipelines - Experience reviewing and analyzing logs to validate functionality and/or to identify and address potential defects in software products - Ability to address challenges independently by analyzing change logs and/or reports, as well as technical documentation You may have other skills or credentials, including: - Knowledge of agile software development practices - Experience with tools such as Jira and Confluence - Working knowledge of cloud computing and related technologies, such as AWS, GCP, Azure, Kubernetes, Docker We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses, as well as candidates without a degree or a background in tech, to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together , collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: - Medical, Dental, and Vision Coverage - Holiday and Vacation Time - Health & Wellness Days - A Bonus Day for Your Birthday Learn more about the people behind our products at https://www1.appliedsystems.com/en-us/about-us/jobs/ Our targeted starting base salary in the United States for this position ranges from $60,000 - $120,000 USD. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information, or sensitive information like social security numbers. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Remote or #LI-Hybrid or #LI-US