Applied Systems

Job Description Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable, we're creating a place where amazing career moments are made possible. Position Overview We're searching for a Manager, Services Advisors to join our CX Services team - a predominantly remote (or hybrid if preferred) role for someone residing near either our Chicago, Atlanta or Dallas offices. Reporting within the CX Services organization, this leader manages a team of Services Advisors who scope the training, consulting, and technical assistance engagements Applied customers need - work whose success depends on how closely the estimated scope matches what's actually delivered. This role owns the accuracy, consistency, and continuous improvement of that scoping process, and is expected to be an AI thought leader for the team: proactively finding ways to automate manual work, speed up discovery and estimating, and raise the quality of what customers and Sales receive. It's a role for someone who's equally comfortable coaching a team, presenting scope and timelines directly to customers, and partnering closely with Sales and Services stakeholders to shape the future of how Applied scopes its services. To keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. What You'll Do - Manage and develop a team of Services Advisors, driving performance, accuracy, and continuous improvement in how the team scopes services engagements - Identify and implement AI-powered tools and automation to reduce manual work and speed up scoping and estimating - and serve as the team's go-to AI thought leader - Present scope of work and timelines directly on customer calls, bringing strong presentation skills and executive presence, and help Sales close deals when needed - Partner with the Integration Services team to strengthen technical scoping practices across the Services Advisor team - Build and maintain strong relationships with Sales and Services stakeholders, and collaborate with Sales Management to identify new service opportunities for current and prospective customers - Manage active opportunity pipelines and produce accurate work estimates that support Sales in closing business and contribute directly to services revenue - Achieves a high level of client satisfaction by delivering creative, compelling, and impactful solutions to address customers' business priorities - Present to senior leadership on emerging trends and opportunities to improve the service Applied delivers across the customer journey We're Excited to Learn More About You Your experience may include: - 3-5 years of experience in a client-facing, sales support, or professional services role - Strong interpersonal skills, with a track record of leading, contributing to, and driving innovation within a team - Experience as a people leader who gives clear feedback and coaching to drive results and continuous improvement - A demonstrated interest and aptitude for AI tools, with a mindset toward using technology to improve workflows and reduce manual effort - Experience with APIs, database technology, data warehousing concepts, and integration strategy - Exceptional speaking, facilitation, and presentation skills, along with outstanding technical writing skills You may have other skills or credentials, including: - Insurance industry knowledge or experience - Experience using AI tools to automate or streamline business processes - particularly in scoping, estimating, or documentation workflows - Intermediate to advanced skills in MS Office, Salesforce, and Tableau - SaaS or Professional Services sales experience We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: - Medical, Dental, and Vision Coverage - Holiday and Vacation Time - Health & Wellness Days - A Bonus Day for Your Birthday Learn more about the people behind our products at https://www1.appliedsystems.com/en-us/about-us/jobs/ Our targeted starting base salary in the United States for this position ranges from [SALARY RANGE TO BE ADDED - not provided in the source job description; please confirm before posting]. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Remote

Job Description Make a Difference at Cytora Digital connectivity is the lifeblood of innovation. At Cytora, a division of Applied Systems, we sit at the center of what's transforming the insurance carrier ecosystem, enabling smarter risk decisioning, faster integrations, and scalable digital distribution. Making a difference for the industry and within our team is what pushes us forward every day. That's why we're building a team that shows up ready to learn, willing to try new things, and driven to deliver software and services that make us indispensable to our customers - all within a culture that makes us indispensable to each other. Position Overview We're searching for a Solution Consultant to serve alongside our Cytora sales team and serve our carrier customers in a consultative, pre-sales manner. You will be the crucial link in understanding a carrier's business needs and our platform's technical capabilities, building trust and credibility with your expertise. Utilizing your industry and technical experience, you will partner closely with our Sales team to lead operational and technical discovery with a carrier, document strategic and functional goals, assess architecture structure, prove alignment with product capabilities through demonstration and proof-of-concept engagements, and exhibit how Cytora's technology changes will lower costs or increase production. You can live anywhere in North America, working from a home office with up to 50% travel. What You'll Do - Lead operational and technical discovery with carrier prospects, understanding their business and challenges, and mapping their architecture, data flows, and integration points to surface where Cytora delivers the most value - Deliver technical demonstrations and proof-of-concept configurations of Cytora's platform capabilities under active deal pressure to carrier C-suite executives, IT leaders, and architects - Build and execute proof-of-concepts in sandbox environments, using REST APIs, Postman, webhooks and Python-based data scripting - Develop technical understanding of software capabilities and architecture for presentation and authored responses to RFIs/RFPs - Coordinate site visits with prospects/clients - Ensure hand-offs to and engage with supporting resources at the appropriate phase of the sale - Stay current on carrier technology ecosystems, insurtech platform trends, the competitive landscape, AI-based capabilities, and emerging integration standards - Ability to work 100% remotely or from an Applied Systems' office - Available for up to 50% travel nationwide with limited international travel to Canada and Europe We're Excited to Learn More About You - 5+ years of experience in P&C insurance carrier operations and/or AI-driven technology (platform architecture, IT, or technical pre-sales) with deep familiarity with core systems (rating, billing, distribution, or data environments) - Hands-on fluency with REST APIs, webhooks and data scripting - Exceptional ability to communicate complex technical concepts clearly to both technical stakeholders (architects, IT leaders) and business stakeholders (COO, underwriting, distribution leaders) - Strong presentation and documentation skills - A valid driver's license and safe driving record required - Bachelor's degree or equivalent work experience in insurance and/or technology We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a traditional degree to apply! When You Join Team Applied, You Can Expect A culture that values who you are - you're a teammate, not just an employee. We thrive on different experiences and celebrate the uniqueness each person brings every day. We flex our time together , collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates: - Medical, Dental, and Vision Coverage - Holiday and Vacation Time - Health and Wellness Days - A Bonus Day for Your Birthday Our targeted starting base salary in the United States for this position ranges from $100,000 - $110,000. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Learn more about the people behind our products at: https://www1.appliedsystems.com/en-us/about-us/jobs/ Your Security Matters Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information, or sensitive information like social security numbers. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Remote

Job Description Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable; we're creating a place where amazing career moments are made possible. About Epic Engineering Epic Engineering is building robust, scalable software solutions as we continue to improve system quality, accelerate delivery, and ensure maintainability across the ecosystem. We're hiring an Associate Software Engineer interested in continuous learning, innovation, and making a measurable impact on our technology landscape. Role Overview As an Associate Software Engineer, you will contribute to projects to modernize and optimize our codebase. You'll work closely with experienced engineers to identify, address, and reduce technical debt to ensure systems remain reliable and efficient. Key Responsibilities - Contribute to development tasks focused on reducing technical debt and improving code quality, with guidance from senior team members - Solve defined technical problems and seek support from the team as needed - Participate in code reviews, receive feedback, and build technical skills while gaining experience with modern technologies and AI tools - Apply foundational knowledge of software development practices, including documentation, testing, debugging, and data structures - Maintain metrics and complete tasks in alignment with defined processes. - Exhibit behaviors that exemplify Applied Systems' Values in Action. Qualifications - Degree in Computer Science, related fields, or equivalent combination of education and experience. - Foundational knowledge of software engineering principles and practices. - Familiarity with modern, cloud-based technologies and software security practices. - Basic knowledge of CI/CD and use cases for automated testing. - Basic knowledge of Agile frameworks and tools like Jira and Confluence. - Eagerness to learn and grow as part of a collaborative engineering team. Preferred Qualifications - Exposure to one or more of the following: - Go, React, C#, Python, gRPC, SQL, REST APIs. - Knowledge of cloud infrastructure (Google Cloud Platform, Kubernetes, Terraform) and DevOps practices. What We Offer - Mentorship from experienced engineers committed to your growth. - Opportunities to work on impactful projects - Access to modern development tools, including AI tools - A culture that values innovation, quality, and continuous improvement. Ready to Launch Your Career? If you're passionate about software engineering and excited to help shape the future of our technology, we'd love to hear from you! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together , collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: - Medical, Dental, and Vision Coverage - Holiday and Vacation Time - Health & Wellness Days - A Bonus Day for Your Birthday Learn more about the people behind our products at https://www1.appliedsystems.com/en-us/about-us/jobs/ Our targeted starting base salary in the United States for this position ranges from [$60,000 - $125,000 USD]. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Hybrid OR #LI-Remote #LI-US

Job Description Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable; we're creating a place where amazing career moments are made possible. Position Overview We're hiring a Director, Product Marketing - Agency for a hybrid role (1-2 days a week in-office) with occasional travel, leading product marketing strategy and execution for the largest buyer segment in Applied's portfolio. This role owns positioning, GTM, and team leadership for the Applied Epic ecosystem and EZLynx, partnering closely with Product Management, Sales, and Field Marketing to drive growth across our agency-facing solutions. You'll lead a team that includes a Manager, a Lead PMM, and senior individual contributors across the largest product surface in our portfolio - operating in a fast-moving, AI-forward function that's redefining how PMM scales at Applied. To keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. What You'll Do - Strategy & Vision - Set the product marketing strategy for the agency segment, aligned to Applied's portfolio strategy and corporate priorities. Own positioning, narrative, and market direction for agency buyers across Epic and EZLynx. - Team Leadership - Lead, develop, and grow a team of product marketers. Build a culture of excellence through scalable programs, outcome-based accountability, and continuous learning. Mentor talent and develop the next generation of PMM leaders at Applied. - Product Launch & GTM - Govern the launch process across the agency portfolio, ensuring cross-functional alignment with Product, Sales, Customer Success, and Demand Gen to maximize revenue and adoption impact. - Sales Partnership - Partner with Sales Enablement and CX leadership to ensure PMM output drives pipeline, competitive win rate, and adoption. Sponsor key enablement programs and own the agency-side sales narrative. - Competitive & Market Intelligence - Drive the competitive intelligence motion for the agency segment, partnering with the team's broader competitive program and contributing to portfolio-level insights. - Cross-Functional Influence - Partner with Product Management and Operations leadership as a trusted strategic advisor on roadmap, positioning, and pricing decisions for the agency portfolio. - Performance - Own and report on marketing-influenced business metrics: pipeline contribution, competitive win rate, adoption, and launch outcomes. Use data to continuously refine GTM strategy and execution. - AI-Forward Operating Model - Champion and contribute to Applied PMM's use of AI tooling, custom skills, and scalable systems to compound team impact. We're Excited to Learn More About You Your experience may include: - 8-10+ years in B2B product marketing, with 3-5+ years of people management experience including managing senior ICs or other managers - Proven track record leading product marketing strategy for a major product line, business unit, or buyer segment in an enterprise SaaS or platform business - Demonstrated success building and developing PMM talent, including hiring, coaching, and growing senior individual contributors and lead PMMs - Strong executive presence and ability to influence cross-functional partners at the VP and C-suite level - Experience in complex, multi-stakeholder, or regulated industries (insurance, financial services, healthcare) strongly preferred - Experience working in AI-forward marketing teams or driving AI adoption within marketing functions is a strong plus You may have other skills or credentials, including: - Excellent written, verbal, presentation, and public speaking skills, including comfort representing the company with analysts, partners, and at industry events - Strong financial acumen and experience contributing to pricing strategy, budget planning, and headcount decisions - Data-driven mindset with proven ability to use analytics to guide GTM strategy - Bachelor's degree in Marketing, Business, Communications, or related field; MBA a plus Location - Hybrid: in-office 1-2 times a week based out of either our Atlanta, Chicago, Dallas, Lincoln, or Toronto (Canada) offices We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: - Medical, Dental, and Vision Coverage - Holiday and Vacation Time - Health & Wellness Days - A Bonus Day for Your Birthday Learn more about the people behind our products at https://www1.appliedsystems.com/en-us/about-us/jobs/ Our targeted starting base salary in the United States for this position ranges from $150,000 - $180,000 USD. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Hybrid #LI-US

Role Description We're seeking an Application Architect and in this role you will leverage your experience providing architecture for enterprise solutions on-premise and in the cloud, and to guide and contribute to Applied’s product vision by providing insights for technical design decisions. At Applied, Architects collaborate with each other and engineering teams to provide and maintain standards leveraged across software development teams to ensure our software products are highly scalable and performant with a technical design allowing for future innovation. What You’ll Do - Provide architectural guidance across complex development projects and recommend ways to improve reliability, efficiency, and quality - Collaborate with peers and engineers to ensure the application design aligns with the broader architecture blueprint - Utilize advanced knowledge of system flows and develop standards for coding, testing, debugging, and implementation - Present in-depth analysis to describe current state, define plans and develop innovative solutions - Develop proofs of concept to demonstrate efficacy of proposed solutions - Champion architectural standards by identifying concerns and steps for addressing issues with scalability, data integrity, and security - Evaluate and recommend software technologies fit to purpose - Create technical documentation representing the application architecture, design steps, engineering best practices, integration processes, and testing procedures - Provide technical feedback in code reviews to ensure consistent quality - Contribute to product design meetings to ensure clear technical direction - Provide guidance through mentorship programs and collaborate with leaders to support ongoing development of skills and knowledge across the team Qualifications - Has the ability to work from an Applied Systems office or 100% remotely - Experience designing and building large, cloud-ready, highly scalable, and distributed software - Experience developing enterprise web services and APIs using ASP.NET Web API & .NET Core - Knowledge of web application development in C#, ASP.NET MVC, HTML5, JavaScript, Angular - Understanding of relational, No-SQL and columnar structures - Experience supporting cloud native development in AWS or Google Cloud Platform - Experience with Claude Code, Github CoPilot and other AI development tools - Practical experience building services for high volume, fault tolerance, reliability, and asynchronous design patterns - Experience with API design and development along with OpenAPI specifications - Experience in microservices development with containerization and orchestration technologies, such as Docker and Kubernetes - Demonstrated problem-solving skills with the ability to troubleshoot complex issues and think creatively to identify solutions - Experience assessing the downstream impact of design decisions across complex product ecosystems, including new product areas and existing product areas - Track record of success working across business units to refine and breakdown requirements into actionable development stories - Experience with the Agile Scrum or Kanban methodologies - Bachelor's degree in computer science or related field, or equivalent experience Location - Candidate will need to reside in North America, working arrangement will be remote Benefits - A culture that values who you are and recognizes that you aren’t just an employee; you are a teammate, and you matter - We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them - A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day - Medical, Dental, and Vision Coverage - Holiday and Vacation Time - Health & Wellness Days - A Bonus Day for Your Birthday Salary Information Our targeted starting base salary in the United States for this position ranges from $60,000 - $175,000. To determine a new team member’s starting pay, we consider a variety of factors, including someone’s depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Your Security Matters Our candidates’ personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.

Job Description Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at EZLynx, a division of Applied, we are committed to transforming every facet of agency life by providing the most innovative solutions to improve how independent insurance agents work every day. We are the Real-Time Rating pioneers in our industry, and we are looking for out-of-the-box thinkers and innovative solution seekers to join our team. Position Overview We are looking for a Sr. Product Manager who is as comfortable creating AI-powered features alongside engineers as they are presenting the roadmap to the executive team. You understand how AI is reshaping the software development lifecycle - from rapid prototyping and AI-assisted development workflows to autonomous, agentic experiences for end users - and you are ready to bring that lens to EZLynx. To keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. What You'll Do - Drives agentic product strategy for an assigned area, ensuring delivery against both near-term business objectives and long-term customer value. - Leads end-to-end delivery of agentic features from hypothesis through production. - Influences the roadmap using customer input, market data, and stakeholder feedback; communicates priorities clearly across teams. - Develops and tracks KPIs for product and feature performance, including adoption of AI-powered capabilities. - Owns product ROI, connecting investments to customer value, ARR, and retention. - Identifies and drives process improvements across the team. - Exhibits behaviors that exemplify Applied Systems' Values in Action. - Defines and owns the strategy and roadmap for agentic and AI-powered features within an assigned product area. - Collaborates with engineering and data science teams to prototype, test, and iterate on agentic workflows. - Identifies and validates automation and intelligence opportunities through user research, competitive benchmarking, and market analysis. - Defines problem statements and success criteria for AI features; tests hypotheses before committing engineering investment. - Leads cross-functional teams through full development cycles, from discovery through GTM and post-launch adoption. - Develops and presents business cases to product leadership quantifying customer value, adoption potential, and commercial impact. - Defines positioning and market differentiation for AI-powered capabilities; communicates feature value to go-to-market teams. - Designs feature experiments and launch approaches; incorporates learnings into subsequent cycles. - Synthesizes user data, behavioral analytics, and market signals to refine strategy and backlog priorities. - Maintains and prioritizes the backlog for existing product lines; triages support issues efficiently. - Monitors existing product performance and recommends improvements based on data. - Communicates user needs cross-functionally to align feature and product prioritization. - Mentors junior product team members on core PM practices and AI product development. We're Excited to Learn More About You Your experience may include: - 7+ years of product management experience. - Demonstrated experience delivering AI-powered or agentic product features to market. - SaaS product experience required; insurance industry experience a plus. You may have other skills or credentials, including: - Expert communicator; able to influence stakeholders at multiple levels and align cross-functional teams. - Working knowledge of AI/ML capabilities as applied to product features; able to engage substantively with engineers on agentic system design and data requirements. - Comprehensive knowledge of product management methodologies, best practices, and business strategy. - Skilled in data analysis; able to derive actionable insights from complex datasets and define leading indicators. - Strong strategic thinker; makes confident decisions balancing short-term delivery with long-term product integrity. - Experienced managing competing priorities across complex, multi-team initiatives. - Validates problems with real users before committing to solutions. - Familiarity with AI Native product decisions and evaluations of AI outcomes. - High agency; owns results end-to-end and removes blockers proactively. We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! When You Join Team EZLynx, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. At EZLynx, we are not only committed to delivering innovative services to our clients but doing so as a team. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: - Medical, Dental, and Vision Coverage - Holiday and Vacation Time - Health & Wellness Days - A Bonus Day for Your Birthday Learn more about the people behind our products at https://www.ezlynx.com/about-us/careers/ Our targeted starting base salary in the United States for this position ranges from $100,000 - $150,000 USD. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At EZLynx, a division of Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Remote #LI-US

Job Overview Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the insurtech game, we're not just redefining what's achievable, we're creating a place where amazing career moments are made possible. Position Overview We're searching for a Cloud Operations Engineer to join our Cloud Operations team in a hybrid work capacity from our Belfast or Brighton offices. If you enjoy solving practical problems in production systems, collaborating across teams, and steadily raising the quality bar, this is for you. This role operates in a 10 hour, 4 day compressed week (8AM to 6PM or 10AM to 8PM) on 28 day rotation with 4 day blocks including weekends. To keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. What You'll Do - Follow security best practices to protect customer data - Troubleshoot app/database issues using structured diagnostics - Support incident response and service restoration with clear updates - Execute changes (updates, migrations, configs) within controls/windows - Monitor system health; resolve or escalate risks appropriately - Maintain docs and improve processes through automation and collaboration We're Excited to Learn More About You Your experience may include: - 3+ years of experience in a production operations environment - Strong troubleshooting across apps, systems, and databases - SQL & Microsoft Server experience (backup/restore) - Windows & enterprise infrastructure knowledge; monitoring/log analysis - Process-driven with solid judgment, communication, and teamwork You may have other skills or credentials, including: - Experience with scripting, automation tools (e.g., PowerShell), AI Agent - Knowledge of public cloud platforms (e.g., GCS, AWS) and related terminology - Microsoft or SQL certifications - Experience mentoring or supporting the development of other team members We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: - Private Medical Insurance, including Dental and Vision - Holiday and Vacation Time - Health & Wellness Days - A Bonus Day for Your Birthday Learn more about the people behind our products at https://www1.appliedsystems.com/en-uk/about-us/jobs/ Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Hybrid #LI-Europe

Job Description Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at EZLynx, a division of Applied, we are committed to transforming every facet of agency life by providing the most innovative solutions to improve how independent insurance agents work every day. We are the Real-Time Rating pioneers in our industry, and we are looking for out-of-the-box thinkers and innovative solution seekers to join our team. Position Overview We're searching for a Customer AI Transformation Lead to join our Adoption Services Leadership team in a hybrid location from either our Dallas or Chicago office. To keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun. What You'll Do - Agentic Strategy & Deployment: Design and oversee the development of "AI Agents" (agentic workers) to handle repetitive tasks within Data Migration, Project Management, and Implementation. - AI ROI & Performance Analytics: Define and track efficiency metrics, build ROI models for AI investments, and present business cases to CX and executive leadership - Lifecycle Automation: Analyze the end-to-end delivery journey to identify friction points. Build AI solutions to automate documentation, risk identification in customer health, and data mapping. - Enablement & Adoption: Create the "AI Playbook" for the Customer Experience team. Ensure Trainers, Onboarding Specialists, Customer Success Managers, and Support Reps are not just using AI, but are proficient in leveraging it to provide higher-value strategic consulting. - Quality & Speed Optimization: Utilize LLMs and RAG (Retrieval-Augmented Generation) to provide real-time guidance to delivery teams, ensuring a "gold standard" of implementation regardless of the consultant's tenure. - Cross-Functional Collaboration: Partner with Product and Engineering to ensure the internal AI tools for Customer Experience align with the broader Applied Systems product roadmap. We're Excited to Learn More About You Your experience may include: - A rare blend of Customer Experience operational excellence and a deep understanding of AI/LLM capabilities. - Familiarity with the AI landscape (Prompt Engineering, Agentic Frameworks like LangChain/AutoGPT, and RAG architectures). You don't need to be a developer, but you must speak "Engineer." - Proven ability to lead teams through digital transformation. People are often wary of automation; you need to sell the "augmentation" story. - Experience in Six Sigma, Lean, or specialized PS frameworks (like TSIA) is a major plus. - Experience in InsurTech or complex SaaS migrations is highly preferred We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: - Medical, Dental, and Vision Coverage - Holiday and Vacation Time - Health & Wellness Days - A Bonus Day for Your Birthday Learn more about the people behind our products at https://www1.appliedsystems.com/en-us/about-us/jobs/ Our targeted starting base salary in the United States for this position ranges from $140k - $180k USD. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Hybrid #LI-US

Job Description Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable, we're creating a place where amazing career moments are made possible. Position Overview We're searching for an enthusiastic Sales Consultant with a self-starter mentality to join our expanding Inside Sales Team. This is a full-cycle, business-to-business, base plus commission role with an uncapped compensation structure. In this role, you will be responsible for securing new business and consulting independent insurance agents to help them achieve their business goals by leveraging our SaaS-based Solutions. This role is hybrid to our Chicago, Dallas-Fort Worth and Lincoln offices. What You'll Do - Manage the full sales cycle within a solution-selling methodology from prospecting to negotiations and closing of our robust technology solution portfolio. - Consult with independent agency owners as a trusted advisor to understand their unique company goals, challenges, and identify pain points to map back to our solutions. - Contribute to our business growth in a fast-paced, collaborative, and fun atmosphere. - Consistently meet (and exceed) your annual sales quota. We're Excited to Learn More About You - 3+ years of quota-carrying, full-cycle prospecting to closing, B2B sales experience. - Experience consulting prospects and customers on business objectives, challenges, and impacts to provide broader business coaching to close deals, going beyond the basic product demo. - Strong consultative selling skills - able to go beyond product features and provide meaningful business coaching. - Successful track record achieving or exceeding new business or territory growth targets by prospecting, discovery, business consulting and negotiating and closing. - Excellent verbal and written communication skills. - A self-motivated, high-energy person that can thrive in a competitive but fun team environment. - Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint. - Bachelor's degree or equivalent work experience. You may have other skills or credentials, including: - Software as a Service (SaaS) sales experience a plus - Experience with Salesforce or other CRM tool(s) highly preferred We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply! When You Join Team Applied, You Can Expect A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: - Medical, Dental, and Vision Coverage - Holiday and Vacation Time - Health and Wellness Days - A Bonus Day for Your Birthday Our targeted starting total cash compensation in the United States for this position ranges from $140,000 - $195,000. per year. This range includes base salary and on-target performance-based variable commissions. Actual earnings are uncapped, and many team members exceed on-target amounts by surpassing their sales goals. To determine a new team member's starting pay, we consider a variety of factors, including depth, breadth, and variety of experience, skills, and responsibilities. Learn more about the people behind our products at: https://www1.appliedsystems.com/en-us/about-us/jobs/ Your Security Matters Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers' portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Hybrid

Job Description Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the insurtech game, we're not just redefining what's achievable, we're creating a place where amazing career moments are made possible. Position Overview We are seeking a Manager, Engineering (AI Engineering) to guide a technical team. This role will provide expertise to ensure effective delivery and a high-quality results throughout the development of AI-based services. What You'll Do - Lead a team of engineers to deliver a series of AI agents and AI-based services - Provide professional and technical leadership with impactful guidance, coaching, and feedback - Empower the team with clear goals and a data-informed approach to ensure excellence - Identify opportunities for continuous improvement with the team - Collaborate with Product Mgmt., Architecture, and other Engineering Leaders to define and plan work - Monitor active work to manage risk, escalate blockers, and ensure delivery goals - Collaborate with other internal teams to ensure alignment and achieve shared roadmap milestones We're Excited to Learn More About You Your experience should include: - 8+ years of experience creating high quality and scalable solutions - 8+ years of experience confirming requirements, technical designs, testing, and production readiness - 3+ years managing engineering teams and providing feedback to ensure velocity and quality - Ability to provide coaching and guidance on software development best practices, DevOps, Security best practices, and cloud native architecture - Technical leadership of Generative AI initiatives - Knowledge of software development lifecycle methodology and testing practices - Ability to recruit, develop, and retain technical teams - Experience with Scrum practices and tools like Jira and Confluence - Bachelor's Degree in Computer Science, MIS, or CIS, or equivalent work experience - We proudly support and encourage people with military experience, as well as military spouses, to apply When You Join Team Applied, You Can Expect: A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day. We flex our time together , collaborating remotely and in-person to empower our teams to work in the ways that work best for them. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day: Medical, Dental, and Vision Coverage Holiday and Vacation Time Health & Wellness Days A Bonus Day for Your Birthday Our targeted starting base salary in the United States for this position ranges from $115,000 - $175,000. To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. Learn more about the people behind our products at https://www1.appliedsystems.com/en-us/about-us/jobs/ Your Security Matters: Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Remote