• Provide day-to-day administration of a customized Salesforce Sales Cloud production environment • Troubleshoot user issues and resolve requests focusing on root cause • Drive user adoption through effective training and documentation • Maintain system health, data quality, and performance across a customized environment • Build and maintain meaningful dashboards and reports • Translate business needs into scalable solutions • Act as business analysis partner to stakeholders • Continuously evaluate and improve existing configurations • Partner closely with leadership and technical counterparts

Department: 11994 Regional Non Enterprise Corporate - Maintenance: Plant Administration Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Full Time and Remote Pay Range $33.05 - $49.60 It's More Than a Job, It's a Calling! Position: Computer Maintenance Management System Coordinator Location: Carolinas Medical Center; Charlotte, NC - REMOTE Full Time; 1st Shift Major Responsibilities: - Responsible for developing, implementing, and managing facility related CMMS programs. Collaborates with CMMS programmers to implement system updates. Sets level of access and develops an information security strategy for the system. Communicates with customers, both internal and external, on needs and issues associated with CMMS. Coaches and educates associates on the CMMS functions and best practices for preforming tasks. Establishes a team to develop common maintenance task descriptions and completion intervals to make it uniform throughout the system. Develops common nomenclature and abbreviations for infrastructure equipment and systems. Sets up asset lists and coordinates annual reviews for accuracy. Provides support to the operations staff for quarterly updates and changes to preventive maintenance tasks and scheduled events. - Designs and develops reports for division and individual site management teams. Develops an action plan tracker for monitoring CMMS implementation progress by site. Generates monthly reports of open preventive maintenance and service work orders for management review. Creates and maintains reporting tools for monthly Key Performance Indicators and conducts analysis against targets and benchmarks. Develops CMMS training topics and tracks completion of training for the facilities division. Supports management in the review of work order data accuracy such as equipment on work orders, worked hours, parts usage, work order type, closing codes, and work order comments. Sets up and assists vendors in developing CMMS programs relevant to Advocate Facilities Division. Works with data utilizing Microsoft Excel skills and extensive knowledge of tables, data connections, graphing, conditional formatting, and formulas. - Responsible for establishing, monitoring, and improving CMMS. Facilitates PC hardware and software procurement process. Provides first level IT support for software and hardware related issues ensuring the facilities team has access to the necessary systems and training. Coordinates and manages projects which require on-going data improvements and/or new system enhancements and data implementation. Coordinates all new system enhancements and internal/external releases. Ensures accuracy of data within the system. Coordinates database customization for new customers and projects. Works closely with internal end users within the facilities division to ensure proper data entry and procedures are carried out for data integrity. Develops and recommends policies and procedures for best practice with use of CMMS. - Responsible for designing, developing, and managing Call Center software system. Audits Call Center software system reports, verifying the tickets are being processed properly and the system continues to communicate with all Advocate sites. Coordinate with Call Center associates on new data implementations needed in CMMS and Call Center software systems. Performs database changes and communicates database needs and enhancements/modifications to Call Center associates. Licensure, Registration, and/or Certification Required: - None Education Required: - Associate’s degree or equivalent experience. Experience Required: - 2 years of experience in a data management and customer service environment. - 3 years of related experience in a hospital facilities management environment. Knowledge, Skills & Abilities Required: - Demonstrated competency in operating computer systems specifically CMMS. Excellent communication skills. Proficient customer service skills. Knowledge of a variety of hardware platforms and operating systems. Excellent management experience of large projects. Ability to prioritize and manage multiple projects simultaneously. Strong skills in project planning and Management. Experience with installation, and support including database administration. Experience that includes Microsoft Windows and Microsoft Office Products, automated software deployment and device management tools. Active Directory experience that includes, group policy creation and administration, user and device management. Good problem determination skills. User training experience a plus. Physical Requirements and Working Conditions: - Ability to lift the lightweight requirements according to DOL definitions. Ability to work under stressful conditions and in difficult situations. Must be able to travel to various Advocate sites. 24 hour/7 day on-call support required. Ability to lift up to 35 pounds without assistance. For lifts over 35 pounds, lifting equipment is expected to be used or lift with at least one other associate when available. Unique lifting/movement situations will be assessed on a case-by-case basis. May be required to lift greater than 35 pounds from floor to waist. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Preferred Job Requirements - Bachelor’s degree (or equivalent knowledge) in Business Management. - Bachelor’s degree (or equivalent knowledge) in Computer Science or related field. - 3 years' experience in a data management and customer service environment. 3 years related experience in a hospital facilities management environment. - Knowledge of relevant CMS, TJC, DNV, and NFPA regulatory codes and requirements. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation - Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training - Premium pay such as shift, on call, and more based on a teammate's job - Incentive pay for select positions - Opportunity for annual increases based on performance Benefits and more - Paid Time Off programs - Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability - Flexible Spending Accounts for eligible health care and dependent care expenses - Family benefits such as adoption assistance and paid parental leave - Defined contribution retirement plans with employer match and other financial wellness programs - Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Job Title: Subject Matter Expert (Classified Satellite System for Department of War) Employment Type: W2 Location: Offutt Air Base, NE and Remote Job Description: Competitive Range works in partnership with the government to plan and deploy complex, IT-enabled and mission essential capabilities. It is our goal at Competitive Range to help you develop and expand your professional capabilities while working on challenging, interesting projects in a collaborative, congenial environment. Competitive Range Solutions requires the expertise of a Senior Subject Matter Expert talented person to lead efforts supporting Federal Defense customers, under the direction of Senior and Executive management. The candidate must reference their ability and experience in working in a Department of War (DoW) customer environment and effective integration with a government multi-contractor team. Duties: Provide technical refreshment and senior engineering support for installation and integration of equipment for a Classified Satellite System for the Department of War program. This work shall be comprised of on and off-site engineering support and services locally and via temporary duty locations in support of the Secretary of Defense Communications Office. Tasks shall be of varying nature and includes troubleshooting, engineering design support, circuit status reporting, and integration support with DOW/DISA Classified programs support, operational test and evaluation, and network (including associated equipment) assessment to achieve operational status for the executive transport aircraft. The Contractor shall provide engineering recommendations to the Aircraft Management Offices (PMO’s) concerning network architecture issues and technology insertion initiatives to improve or upgrade network capabilities. The contractor shall track changes in classified DOW Classified Satellite System Network and/or system including but not limited to configurations of equipment, operational capabilities, and operating procedures. The contractor shall periodically update and publish associated engineering documents so the community of interest with the most up to date with the DOW system network configuration, system description or architecture. This task area may provide an evaluation of commercially available products that may be utilized to support the DOW system's network requirements. Qualifications/Experience: - At least 10 years of experience - Must be a US Citizen - TOP SECRET SCI SECRET clearance required Other: - Periodic travel to Fort Derrick, MD and Fort Meade, MD Equal Employment Opportunity Statement Competitive Range Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state, or local law.

Company Summary Arlo Solutions (Arlo) is an information technology consulting services company that specializes in delivering technology solutions. Our reputation reflects the high quality of the talented Arlo Solutions team and the consultants working in partnership with our customers. Our mission is to understand and meet the needs of both our customers and consultants by delivering quality, value-added solutions. Our solutions are designed and managed to not only reduce costs, but to improve business processes, accelerate response time, improve services to end-users, and give our customers a competitive edge, now and into the future. Position Overview The National Oceanic and Atmospheric Administration (NOAA) National Marine Fisheries Service (NMFS) Office of the Chief Information Officer (OCIO) is seeking a Windows System Administrator to support design, deployment, modernization, and operations of Windows Server–based workloads hosted in Google Cloud Platform (GCP). This role will partner with infrastructure, security, and application teams to deliver stable, secure, automated Windows environments, with strong emphasis on scripting, virtualization, and identity integration. Work Location: Remote Clearance: Public Trust Job Responsibilities and/or Success Factors - Cloud-hosted Windows engineering: - Build, configure, and operate Windows Server workloads in cloud environments (preferably GCP) including image standards, patching patterns, performance tuning, and availability design. - Operating systems & virtualization: - Administer and troubleshoot Windows Server environments. - Identity & access integration: - Implement and maintain Active Directory (AD) integrations, Group Policy, and IAM (Identity & Access Management) controls; support role-based access, privileged access patterns, and audit-ready configuration. - Automation & scripting: - Develop and maintain PowerShell automation for provisioning, configuration drift remediation, patch orchestration, and routine operations; contribute to Automation standards and reusable runbooks. - Infrastructure as Code (IaC): - Partner with platform/DevOps teams to implement Windows infrastructure using IaC patterns (templates/modules), promoting repeatability and environment consistency. - Backup & resilience: - Implement and test Backup & Recovery procedures; support Disaster Recovery planning, runbooks, and periodic failover testing aligned to recovery objectives. - Monitoring & troubleshooting: - Integrate Windows workloads into enterprise Monitoring solutions; triage incidents, perform root-cause analysis, and drive permanent fixes and operational improvements. - Security hardening: - Apply secure baselines, vulnerability remediation, and configuration controls aligned to organizational policies; coordinate remediation efforts across OS, identity, and network layers. - Documentation & knowledge transfer: - Produce and maintain living documentation (runbooks, SOPs, diagrams) and support handoffs to operations teams. Education and Minimum Qualifications - 5+ years hands-on experience administering and supporting Windows Server in enterprise environments (mid-level profile). - Strong experience with PowerShell for administration and automation. - Practical experience with Active Directory (AD) and Group Policy administration in production environments. - Experience supporting Backup & Recovery, Disaster Recovery, and Monitoring practices for Windows workloads. - Ability to operate in mixed environments where Linux is often required alongside Windows (triage, interoperability, handoffs). - Strong troubleshooting skills, documentation discipline, and ability to collaborate across infra, security, and app teams. Desired Qualifications - Experience running Windows workloads on Google Cloud Platform (GCP) (Compute Engine, networking patterns, IAM integration concepts). - Google Cloud certifications (any relevant certification is a plus). - Experience applying STIG (Security Technical Implementation Guide) baselines and supporting compliance/hardening validation for Windows systems. - Experience implementing or contributing to Infrastructure as Code (IaC) and automation pipelines for Windows platforms. - Exposure to endpoint/server hardening standards, vulnerability management workflows, and audit support. AAP Statement We are proud to be an Affirmative Action and Equal Opportunity Employer and as such, we evaluate qualified candidates in full consideration without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, age, disability status, protected veteran status, and any other protected status.