Maintain and stock supplies, support efficient room turnovers, assist families during birthing experiences, and demonstrate knowledge of surgical procedures and equipment to ensure effective patient care and safety.

• Assist in building a connected health experience • Collaborate with passionate colleagues • Innovate with purpose and prioritize quality

• Monitor Production and Enterprise Infrastructure and react to alarms according to documented SLAs • Work with Engineering and Customer Support teams to remediate alarms and incidents • Continually strive to improve the environment through optimization and automation • Create and update documentation as necessary to share new methods and knowledge around troubleshooting • Perform operational tasks as assigned by Engineering and Customer Support teams • Support incident response, deployments, and infrastructure training as the role evolves • Work with international teams to diagnose and resolve critical issues • Build, tune, and maintain alerting rules and monitors to ensure every alert is actionable, including investigating root cause, not just symptom mitigation • Participate in post-incident reviews and contribute to blameless post-mortems

• Own and lead the end-to-end provider strategy for the Northeast market, with full accountability for market performance, growth, and value creation • Act as the primary voice of the market and provider network, translating on-the-ground insights into clear requirements, priorities, and roadmaps for central teams • Design and establish the operating model for a high-performing, scalable provider network, setting the structure, workflows, and expectations required to support growth • Set the strategy and standards for provider contracting and onboarding, ensuring alignment with performance goals while guiding execution through centralized teams • Drive patient growth by defining and activating network-level strategies, influencing supply-demand dynamics, access, and utilization • Own provider engagement, retention, and satisfaction strategy, ensuring the network is aligned, high-performing, and delivering differentiated outcomes • Define, track, and continuously evolve key operational KPIs, and hold cross-functional partners accountable for delivering improvements against these metrics • Serve as the strategic advisor and thought partner to central teams, identifying opportunities for operational efficiency, tooling, and visibility—and driving prioritization of initiatives that unlock value across the network