• Assist in building a connected health experience • Collaborate with passionate colleagues • Innovate with purpose and prioritize quality

• Monitor Production and Enterprise Infrastructure and react to alarms according to documented SLAs • Work with Engineering and Customer Support teams to remediate alarms and incidents • Continually strive to improve the environment through optimization and automation • Create and update documentation as necessary to share new methods and knowledge around troubleshooting • Perform operational tasks as assigned by Engineering and Customer Support teams • Support incident response, deployments, and infrastructure training as the role evolves • Work with international teams to diagnose and resolve critical issues • Build, tune, and maintain alerting rules and monitors to ensure every alert is actionable, including investigating root cause, not just symptom mitigation • Participate in post-incident reviews and contribute to blameless post-mortems

• Own and lead the end-to-end provider strategy for the Northeast market, with full accountability for market performance, growth, and value creation • Act as the primary voice of the market and provider network, translating on-the-ground insights into clear requirements, priorities, and roadmaps for central teams • Design and establish the operating model for a high-performing, scalable provider network, setting the structure, workflows, and expectations required to support growth • Set the strategy and standards for provider contracting and onboarding, ensuring alignment with performance goals while guiding execution through centralized teams • Drive patient growth by defining and activating network-level strategies, influencing supply-demand dynamics, access, and utilization • Own provider engagement, retention, and satisfaction strategy, ensuring the network is aligned, high-performing, and delivering differentiated outcomes • Define, track, and continuously evolve key operational KPIs, and hold cross-functional partners accountable for delivering improvements against these metrics • Serve as the strategic advisor and thought partner to central teams, identifying opportunities for operational efficiency, tooling, and visibility—and driving prioritization of initiatives that unlock value across the network

Department Name: HIMS (Med Records) WR - BMG Work Shift: Day Job Category: Revenue Cycle Estimated Pay Range: $18.38 - $27.57 / hour Banner Health is committed to pay equity and transparency. The posted compensation range is a reasonable estimate that extends from the lowest to the highest pay Banner Health in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. This range is based on possible base salaries and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills, and geographic location, along with a review of current employees in similar roles to ensure pay equity is achieved and maintained. A rewarding career that fits your life. As an employer of the future, we are proud to offer our team members many career and lifestyle choices including remote work options. If you’re looking to leverage your abilities – you belong at Banner Health. Looking for a motivated Health Information Management Tech (HIMS Tech) to join our talented Ambulatory HIMS Team. This position has a direct impact on patient care as well as facilitates importing patients PHI documentation into Cerner. You will be responsible for compiling, processing, and maintaining patients' medical records. HIMS Technicians will ensure all regulatory requirements of Banner are followed, as well as reconcile medical record activity, maintain records in centralized locations, retrieve charts, and scan, index, and validate records. Location: Remote, supporting Western Region ambulatory clinics Shift: Monday - Friday 7:00am - 3:30pm Requirements: minimum of 1 year experience with medical records and/or release of information experience. Apply today if you’d like to join a team that encourages you to build your career in healthcare! Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care. POSITION SUMMARY This position is responsible for the maintenance and preservation of confidential electronic health records. The position performs a variety of HIMS functions, including one or more of the following: record completion, transcription coordination, document imaging, release of information, and/or providing services and information to physicians and staff. May analyze the electronic medical records for quantitative and qualitative completion based on the facility’s medical staff rules and regulations, company policy, and State, Federal and other regulatory agency requirements. CORE FUNCTIONS 1. Conducts routine releases of health information in accordance with company policy and all state and federal laws. 2. Reviews and analyzes health information typically through the use of electronic health record tools for provider completion and record deficiencies in accordance with the Joint Commission, CMS, state licensing agencies, Medical Staff rules and regulations, and HIMS Department standards. Accurately maintains data related to deficiencies in the Electronic Medical Record. 3. Provide customer service and assistance related to HIMS departmental functions to patients, vendors, providers, ancillary staff, and other departments in person, over the telephone, through email, or by other means including coordinating birth registrations with State recording processes. 4. Performs the document imaging function as required, including scanning, Quality Control and Validation, to ensure scanned images are uploaded into the correct electronic health record visit and meet minimum productivity standards as defined. 5. Perform current and retrospective review of scanned documents as needed through the certification process in an effort to maintain the integrity and completeness of the Electronic Medical Record and meet minimum productivity standards as defined. 6. Perform a variety of other support functions including assistance with basic transcription issues and requests, providing training for Dragon/voice recognition applications, assisting patients with completion of portal enrollment, performing merges and combines in the EHR, answering telephones, and other duties as assigned by HIMS leadership. 7. Works under regular supervision using defined processes. Conducts problem solving using a learned expertise in regulations and medical record requirements. Has assigned responsibility within a department or clinic. Customers are physicians and office staff, nursing and ancillary staff. MINIMUM QUALIFICATIONS Requires the knowledge of health information practices and principles as normally demonstrated through completion of one or more years of post-high school education in medical records and information systems OR high school diploma/GED or equivalent working knowledge or one or more years of experience working with medical records and/or health information management. Requires the ability to communicate effectively in oral and written formats; requires ability to inspect, read, and analyze written material. Must be able to perform and work on multiple tasks and organize and prioritize work. Requires good judgment, initiative and problem-solving abilities, along with effective teamwork skills. Requires strong technical skills in the use of software applications and databases. Must have strong organizational and interpersonal skills. Is knowledgeable and proficient in accessing and utilizing all applicable EHR systems as well as other applications utilized by the HIMS department. PREFERRED QUALIFICATIONS Current enrollment in the Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) Program. A background in the use of medical terminology for the assigned area is preferred. Additional related education and/or experience preferred. Additional related education and/or experience preferred. Anticipated Closing Window (actual close date may be sooner): 2026-08-07 EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy