• Connect with customers via phone, email, video chat, and text to understand their project needs and guide them through the full design and purchasing process. • Drive sales by building strong customer relationships, overcoming objections, and closing with confidence. • Execute a high volume of outbound calls, emails, and texts to engage new and existing customers. • Own and manage a full sales pipeline – from initial inquiry to close – ensuring no opportunity falls through the cracks. • Proactively nurture leads at every stage of the funnel and follow up with urgency and purpose. • Meet and exceed individual sales goals and KPIs consistently. • Leverage e-commerce tools and digital platforms to identify opportunities, track customer behavior, and convert online interest into sales. • Maintain detailed and accurate customer records in CRM software and follow established SOPs. • Build a strong book of repeat business through consultative selling and relationship management. • Collaborate cross-functionally with marketing, operations, and product teams to deliver the best possible customer experience. • AI usage is expected and encouraged for this role.

Du hast Freude am Telefonieren und bist zuverlässig? Du findest durch deine kommunikative Persönlichkeit schnell Zugang zu anderen? Dann bist du bei uns als Kundenberater Reise (m/w/d) im Homeoffice genau richtig, um ein Teil des Avedo-Teams zu werden. Auch Quereinsteiger sind bei uns herzlich willkommen! Deine Benefits - sicherer Arbeitsplatz in Voll- oder Teilzeit (ab 30 Std./Wo) - attraktives Gehalt zzgl. leistungsorientierter Prämie und monatlichen Incentives - die benötigte Hardware erhältst du selbstverständlich von uns - einfacher Einstieg durch professionelle und vergütete Einarbeitung - komplett remote - bei Avedo hast du’s gut: Rabatte für Events, Onlineshops, Reiseportale u.v.m. sowie regelmäßige Teamevents Deine Aufgaben - Kundenbetreuung: Unterstützung bei bestehenden, stornierten und noch nicht abgeschlossenen Buchungen via E-Mail und Telefon - Buchungsmanagement: Entgegennahme und Bearbeitung von Reiseanfragen, Änderungen an Buchungen (z.B. Zimmerkategorie, Reiseteilnehmer) und Stornierungen - Reklamationsmanagement: Beantwortung und Weiterleitung von Kulanzanfragen und Reklamationen an Veranstalter - Kommunikation: Austausch mit Veranstaltern vor und nach der Buchung zur Klärung von Anfragen und Problemen - Outbound-Calls: Durchführung von Rückrufen an Kunden und Veranstalter zur Klärung offener Punkte Dein Profil - eine Internet-Leitung mit mindestens 50 Mbit/s und ein separater Arbeitsraum - sehr gute Deutschkenntnisse (C1-Niveau) - Erfahrung im Tourismus von Vorteil - sicherer Umgang mit PC-Anwendungen - sehr gute Rechtschreibung und Grammatik - Bereitschaft zur Schichtarbeit und Wochenendarbeit Haben wir dein Interesse geweckt? Dann sollten wir uns unbedingt kennenlernen. Bewirb dich als Kundenberater Reise (m/w/d) im Homeoffice in nur wenigen Minuten. Wir freuen uns auf dich! Über uns Du bist Kundenserviceprofi oder Vollblutvertriebler? Dann bist du bei und im Call Center genau richtig! Bei uns ist jeder willkommen - egal, welchen beruflichen Hintergrund du hast. Alles, was du für den Job brauchst, bringen wir dir bei! Unsere Stärke? Die Betreuung der Kundenkommunikation von verschiedenen Auftraggebern. Mit über 40 Call Centern in Deutschland und Europa sind wir ein starker Partner für unsere Kunden. Damit das gelingt, steht Teamwork bei uns an erster Stelle. Gemeinsam sorgen wir dafür, dass wir nicht nur erfolgreich sind, sondern auch bessere Kundenerlebnisse gestalten. Also, worauf wartest du noch? Werde Teil unseres Teams! Sämtliche Bezeichnungen richten sich an alle Geschlechter.

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What Is The RoleElastic, the Search AI company, is looking for a high-energy Enterprise Account Executive to drive net-new revenue and expansion within strategic Enterprise accounts. You’ll be the owner of a defined territory where you’ll build your own pipeline, tell the Elastic Search AI story, and close complex, multi-stakeholder deals in a consumption-based model. This role sits at the intersection of sales execution, technical fluency, and cross-functional collaboration—and is critical to our growth in the Enterprise segment. What You Will Be Doing - Own your territory & build pipeline: Develop and execute a proactive outbound cadence (email, call, social) that generates ≥50 % of your booked opportunities. - Deep discovery & qualification: Uncover pain, business impact, budget, and decision criteria using frameworks like MEDDPICC so you chase only the highest-confidence deals. - Value storytelling & demos: Craft and deliver tailored narratives and live demos that map Elastic’s Search, Observability, and Security capabilities to measurable business outcomes. - Mutual deal strategy & forecast accuracy: Collaborate with customers to build formal close plans and keep your CRM up-to-date, maintaining ≥90 % forecast accuracy within ±10 %. - Executive negotiation & closing: Lead high-stakes contract and pricing discussions—defend your value, structure give/get trades, and land multi-year consumption commitments. - Domain & cloud acumen: Position Elastic as the Search AI platform of choice by speaking fluently about cloud economics, usage-based pricing, and modern data architectures. - Cross-functional partnership: Work hand-in-glove with Solutions Architects, Customer Success, Marketing, and RevOps to accelerate deals and drive exceptional customer outcomes. What You Bring - Proven SaaS quota‐carrying success: 5+ years closing complex Enterprise deals within large telcos, consistently overachieving targets in a consumption-based or usage-model environment. - Expert discovery & qualification skills: Demonstrated ability to apply MEDDPICC or equivalent frameworks to drive disciplined pipeline and eliminate low-probability deals. - Compelling value storytellers: Track record of delivering executive-level presentations and demos that tie product capabilities to real dollars saved, revenue gained, or risk mitigated. - Strong negotiation chops: History of landing multi-year, high-ACV contracts while protecting margin and securing executive stakeholder buy-in. - Technical & cloud fluency: Comfortable discussing a broad range of technical topics including observability, security, vector/traditional search, and cloud cost optimization. - Collaborative mindset & coachability: A learner who partners effectively with internal teams, incorporates feedback, and embodies Elastic’s values of community and openness. - Open Source enthusiasm: Genuine appreciation for open-source communities and the Elastic model—bonus if you’ve sold or advocated in an OSS context. Bonus Points - Prior experience at an open-source or developer‐centric infrastructure company. - Familiarity with observability (logs, metrics, traces) or security analytics (SIEM/XDR) use cases. If you’re driven to build your own pipeline, master complex deal cycles, and help customers unlock the power of Search AI, we’d love to talk. Apply today! Additional Information - We Take Care of Our People As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. - Competitive pay based on the work you do here and not your previous salary - Health coverage for you and your family in many locations - Ability to craft your calendar with flexible locations and schedules for many roles - Generous number of vacation days each year - Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service - Up to 40 hours each year to use toward volunteer projects you love - Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see here for our Privacy Statement.

• Own the full sales cycle, consistently hitting (and exceeding) quota and pipeline targets. • Develop and execute a regional strategy to identify high-growth opportunities and untapped markets. • Cultivate deep, symbiotic relationships with AWS Sales Leaders and Partner Managers to co-sell and maximize market share. • Partner with our Forward Deployed Engineers and Solutions Architects to solve "unsolvable" technical hurdles for prospects. • Maintain a rigorous standard for forecast accuracy in Salesforce and ensure all proposals reflect DoiT’s high-caliber brand. • Guide customers from initial curiosity to successful contract execution, ensuring a world-class onboarding experience. • Work hand-in-hand with Marketing and BDR teams to fuel demand generation, from campaign conception to post-launch analysis. • Travel with purpose (30-50%) to engage with AWS teams, attend industry events, and meet customers face-to-face.