• Continuous network monitoring to ensure uptime and performance • Respond to service-related incidents and troubleshoot issues • Maintain accurate records of network configurations and incidents • Collaborate with the IT support team and other departments • Assist in developing and implementing disaster recovery plans • Provide regular reports on network performance and incidents

Computer Network Operations Developer Location: Annapolis Junction United States Job Description: CNO Developer The Opportunity: As a computer network operations (CNO) specialist, you know that embedded and application developers, reverse engineers, and vulnerability analysts all play key roles in the CNO capability development life cycle. We're looking for someone like you to flex your problem-solving prowess in a rapidly evolving systems security research and development environment. As a senior CNO capability development specialist on our team, you'll support full project life cycles. Guiding an Agile team of professionals, you'll manage reverse engineering and vulnerability analyses of various software problems. You'll inform operational parameters for complex systems and leverage artificial intelligence and machine learning to influence the delivery of your work. Using your network operations expertise, you'll determine what the art of the possible is and what can be done-and then you'll bring it to life for your clients. Help us combat the most advanced adversaries and defend national security. Join us. The world can't wait. You Have: - 6+ years of experience in programming with object-oriented programming languages - 4+ years of experience with developing Windows applications using Visual Studio or .NET environments or developing UNIX applications using make files or a build environment - Experience with developing complex programs using C, C#, C++, or Java - Experience with implementing software life cycle management requirements, including design, develop, test, validate, or deploy - TS/SCI clearance with a polygraph - Bachelor's degree in Computer Science and 1+ year of experience with embedded development, or 4+ years of experience with embedded development in lieu of a degree Nice If You Have: - 3+ years of experience with computer programming in C, C++, Python, Assembly, or PerlScript - 2+ years of experience with computer engineering, computer science, electronic and electrical engineering, or applied mathematics Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,900.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Candidate AI Usage Policy AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided. Work Model Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings. - Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility. - Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility. - Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

• Audit prior-week trouble and work cases, correcting coding as needed to ensure complete and accurate reporting • Analyze audited case data to produce executive-level KPI summaries, slides, and presentations monthly, quarterly, and on demand • Manage and maintain the master list of FOPS and Network Region definitions, updating at least monthly • Investigate and report on the most significant service-impacting events each month • Manage the NOC SharePoint site, including functionality updates and maintenance of departmental documents, reports, and reference materials • Maintain accurate administrative records, historical KPI data, and documentation to support long-term data analysis • Review, analyze, and update NOC policies, procedures, and job aids in collaboration with Subject Matter Experts • Develop and support training programs by creating instructional materials and coordinating the scheduling, tracking, and documentation of training activities • Support departmental and company goals and initiatives • Perform other duties as assigned • Provide after-hours or on-call support as required

• Perform network monitoring, reporting, and facilitate recovery from degraded or failed services • Provide technical support for incident response, service degradations, outages, and other service interruptions • Investigate and troubleshoot hardware and software problems related to monitoring tools • Plan, brief, and execute efficient Authorized Service Interruptions (ASI) • Monitor and support performance of critical infrastructure including network, storage, database, Mainframe and other components • Manage service or infrastructure outages or degradations via ticket creation and coordination with Help Desk • Maintain ongoing monitoring and communication of service flags • Investigate and document recovery and root cause of outages • Support and maintain monitoring tools