Role Description The QHSE Operator assists the QHSE Managers in maintaining operational QHSE standards onboard Mercy Ship’s vessels and assists in improving the company's safety management system in areas of quality, health, safety, and environmental protection. The QHSE Operator may travel to assist in conducting company audits onboard, as directed. How You’ll Contribute - Safety Management System - Assist the QHSE Managers in providing a continuous communication link between each ship and the company. - Support the QHSE Managers in duties related to the Crisis Management Team. - Serve as DPA and fill that role for the Crisis Management Team in the absence of the QHSE Managers. - Manage crew and emergency contact lists from each ship. - Operations - Manage all voyage and noon reports from each ship underway. - Assistance in planning and coordinating drills that require company involvement. - Assistance in planning annual drill schedule for company ships. - Review of Drill Reports and suggest improvements as required. - Support the QHSE Managers in handling the Management Safety Management Report Forms (SMRF) and Risk Assessments. - Support safety management, accident/incident, and master reviews. - Track onboard crew working hours. - Track expiry dates of the ship's certificates as required. - Attend meetings for ships as required. - Manage ship officer handovers, work hour reports, crew and emergency contact lists, diving reports, and other operational reports as required. - Track and provide Officers with SMS training and other training requirements as required. - Onboard Service - Assist the QHSE Managers in planning and conducting shipboard/office audits. - Evaluate the safety culture onboard as part of SMS continuous improvement. - Promote awareness and training of Staff in the SMS. - Documentation and Review - Assist the QHSE Manager in planning and conducting shipboard/office audits. - Draft and revise SMS documents as required. - Monitor upcoming Class and Flag legislation and plan for implementation of relevant changes. - Conduct SMS familiarization for incoming officers as required. - Revise LMS training as required. - Monitor MSDS documentation as required. - Miscellaneous - Maintain alignment and uphold Mercy Ships' Core Values, Code of Conduct, and follow the policies and procedures published on Compass. - Follow the model of Jesus and align with our core values by Loving God; Loving and Serving Others; Being a Person of Integrity; and a Person of Excellence in all you say and do. - Other duties may be assigned that are not included in the information provided in this job description. Qualifications - Must enjoy working with people; strong interpersonal skills required. - Enthusiastic and relational approach to working with volunteers, colleagues, and subordinates within the structure of Mercy Ships. - Must be a team player and willing to collaborate with others. - Committed to providing the best possible customer service. - Ability to embrace, promote, and participate in a well-functioning, productive, and professional team, especially across departments. Requirements - Strong computer skills required, high proficiency with Microsoft Office Suite. - Capacity to learn and work with enterprise software systems: - Marine Operations Ship Management System (DNV Ship Manager). - Mercy Ships intranet (Compass). - Other Mercy Ships programs, e.g., Line Management Programs. - Self-motivated, driven, and thorough. - Ability to travel nationally and internationally while meeting medical travel requirements. - Supportive of Mercy Ships mission and vision and committed to its core values. - Understand and apply servant leadership, work collaboratively with integrity, and demonstrate accountability. Education & Experience - Bachelor's degree (B.Sc.) from a four-year College or University; or four years of related industry experience and/or training; or equivalent combination of education and experience. - Certificate of Competency in accordance with STCW A-II/2 or A-11/1 preferred. - Experience in QHSE positions, such as safety manager, preferred. - Successful completion of Mercy Ships Entry Training will be required within the first year. - Complete an ISM internal auditor and DPA course (and other courses as needed). - Or equivalent combination of experience and education. Benefits - Compensation Range for This Position Is $50,000 - $57,200. - This is a full-time, REMOTE position that requires international travel.

• Provide direct leadership and coaching for 5-10 residence based, Sales Representatives in the listed geography • Drive and influence continuous daily pursuit of prospective customers and expand sales in existing accounts through new products and services • Lead regular team meetings to facilitate discussion and the sharing of innovative ideas related to growing sales revenue and margin • Communicate all customer feedback to leadership on product feedback and any future opportunities • Deliver sales pipelines, forecasts, and pricing • Propose, communicate and achieve weekly and monthly forecasts • Devise and train on sales strategies and techniques necessary for achieving sales targets • Be an agent for change to execute the successful and smooth transition to a segmented organizational structure through culture growth, practices, structure, and overall organizational environment • Leverage CRM data (MS Dynamics) to evaluate team performance, monitor for trends, and identify opportunities. • Meet and exceed sales goals • Implement and drive directives as outlined from leadership • Ensure that day to day responsibilities of your sales reps (prospecting, account development, site inspections and proper account management practices) are completed to company standards • Develop a world-class sales force through recruiting, selecting and growing exceptional sales talent, managing / coaching employee performance, motivating, and holding employees accountable • Facilitate leadership development within team, identify and foster future leaders to support business succession plans • Establish and maintain strong relationships with current and prospective customer account contacts with the intention to maintain and grow market share • Drive alignment, define performance measurement, and develop long term development plan with sales representatives • Execute business plans with new and existing accounts

• Work with the Clinical Sales Manager to develop a sales strategy to drive robot utilization • Manage surgical teams through training sessions, OR integration and da Vinci® Surgery applications • Be a da Vinci® Surgery resource across all primary surgical specialties • Support regional Sales and Marketing events that create system awareness and procedure adoption • Develop a da Vinci® Surgery plan for each surgical team to ensure they can use the system unsupervised • Drive continuous expansion of the user base by working with KOLs • Drive the sales of instruments and accessories • Responsibly manage administrative tasks; sales activities, submission of expense reports, etc.

• The Director of Sales Enablement & Training builds and institutionalizes a standardized enterprise selling and account management methodology across Business Development and Partner Success. • This role is responsible for onboarding, continuous learning, clinical credibility training, executive selling capability, and measurable behavior change that improves win rates, renewals, and service-line expansion. • Design and implement enterprise sales and account management framework. • Build structured onboarding curriculum for Business Development and Partner Success. • Create executive-level selling and account strategy training (C-suite positioning, value articulation, renewal strategy). • Develop training on service-line clinical models and operational workflows. • Implement coaching rhythms tied to measurable outcomes.