• Deliver on-site and remote technical support for the operation, diagnosis, and repair of Flow systems. • Assist customers in troubleshooting, part identification, and resolution of technical issues via phone, email, or site visits. • Accurately complete all required administrative documentation and service reports in a timely manner. • Adhere to Flow’s Return Material Authorization (RMA) policy and document all customer-reported system issues. • Support documentation efforts, including maintaining current product manuals, specifications, and technical references. • Assist the customer service team in identifying parts and providing technical input. • Serve as a professional liaison between Flow and its customers/distributors, ensuring a positive and productive relationship. • Travel to customer sites, sometimes on short notice and outside of normal business hours, including weekends and holidays, for extended durations as needed.

Job Description Summary The Field Service Engineer will be responsible for meeting the daily service repair needs of the customer’s equipment and driving customer satisfaction through Service Excellence. GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. Job Description Role Responsibilities - Basic troubleshooting, installation, maintenance and service repair needs on designated equipment. - Completing Preventative Maintenance and Field Modification Instruction. - Ordering and managing repair parts cycle times. - Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner. - Maintaining daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction. - Maintaining tools and test equipment properly and ensuring they are calibrated. - Meeting Health and Human Services, Environment Health and Safety and/or all other applicable regulatory requirements. - Managing vendors’ service delivery processes in compliance with GE Healthcare policies. - Utilizing the escalation process to resolve customer service delivery issues and conducting root cause analysis that will lead to effective problem solving. - Participating in sales opportunities such as contract renewals and assist with promoting and implementing revenue programs. - Working as a member of the local team to provide efficient service delivery to all accounts within assigned area. - May include training of clinical staff on designated equipment. Required Qualifications - Bachelor’s degree, Electrical Engineering, Electrical Engineering Technology, equivalent military education or Associates Degree with 2 years’ experience servicing electronic equipment, 3 years of relevant experience combined with successful completion of the GEHC Field Service Engineer Apprentice Program, or a High School Diploma/GED and 8 or more years’ experience servicing electronic equipment. - Experience interfacing with both internal team members and external customers as part of a solution based service process. - Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment. - Experience troubleshooting and responding to customer concerns. - Must be willing to meet customer driven Vendor Credentialing requirements. Desired Characteristics - Excellent analytical and communication skills with the ability to communicate complex technical issues in an easy to understand manner - Six Sigma trained/certified - Leading & Relating to Others: Establishes good relationships with customers and staff. Builds wide and effective networks of contacts inside and outside the organization. Relates well to people at all levels. Manages conflict. - Shares Expertise: Applies specialist and detailed technical expertise. Develops job knowledge and expertise through continual professional development. Shares expertise and knowledge with others. Uses technology to achieve work objectives. Demonstrates an understanding of different organizational departments and functions. - Organizing & Executing: Focuses on customer needs and satisfaction. Sets high standards for quality and quantity. Monitors and maintains quality and productivity. Works in a systematic, methodical and orderly way. Consistently achieves project goals. Takes responsibility for actions, projects and people. Takes initiative, acts with confidence and works under own direction. Initiates and generates activity. - Communicating: Speaks clearly and fluently. Expresses opinions, information and key points of an argument clearly. Makes presentations and undertakes public speaking with skill and confidence. Responds quickly to the needs of an audience and to their reactions and feedback. Projects credibility. - Coping with Pressure: Works productively in a pressurized environment. Keeps emotions under control during difficult situations. Balances the demands of a work life and a personal life. Maintains a positive outlook at work. Handles criticism well and learns from it. - Supporting & Cooperating: Demonstrates an interest in and understanding of others. Adapts to the team and builds team spirit. Listens, consults others and communicates proactively. Supports and cares for others. Upholds ethics and values. Appropriately follows instructions from others without unnecessarily challenging authority. Follows procedures and policies. Complies with legal obligations and safety requirements of the role. - Embracing Change & Demonstrating Enthusiasm: Adapts to changing circumstances. Accepts new ideas and change initiatives. Adapts interpersonal style to suit different people or situations. Works hard and puts in longer hours when it is necessary. Identifies development strategies needed to achieve career goals and meet new or changing demands of the job. - Commercial Thinking: Keeps up to date with competitor information and market trends #LI-PA1 #Remote We will not sponsor individuals for employment visas, now or in the future, for this job opening. GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: Yes

Job Description Summary The Field Service Engineer will be responsible for meeting the daily service repair needs of the customer’s equipment and driving customer satisfaction through Service Excellence. GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. Job Description Role Responsibilities - Basic troubleshooting, installation, maintenance and service repair needs on designated equipment. - Completing Preventative Maintenance and Field Modification Instruction. - Ordering and managing repair parts cycle times. - Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner. - Maintaining daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction. - Maintaining tools and test equipment properly and ensuring they are calibrated. - Meeting Health and Human Services, Environment Health and Safety and/or all other applicable regulatory requirements. - Managing vendors’ service delivery processes in compliance with GE Healthcare policies. - Utilizing the escalation process to resolve customer service delivery issues and conducting root cause analysis that will lead to effective problem solving. - Participating in sales opportunities such as contract renewals and assist with promoting and implementing revenue programs. - Working as a member of the local team to provide efficient service delivery to all accounts within assigned area. - May include training of clinical staff on designated equipment. Required Qualifications - Bachelor’s degree, Electrical Engineering, Electrical Engineering Technology, equivalent military education or Associates Degree with 2 years’ experience servicing electronic equipment, 3 years of relevant experience combined with successful completion of the GEHC Field Service Engineer Apprentice Program, or a High School Diploma/GED and 8 or more years’ experience servicing electronic equipment. - Experience interfacing with both internal team members and external customers as part of a solution based service process. - Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment. - Experience troubleshooting and responding to customer concerns. - Must be willing to meet customer driven Vendor Credentialing requirements. Desired Characteristics - Excellent analytical and communication skills with the ability to communicate complex technical issues in an easy to understand manner - Six Sigma trained/certified - Leading & Relating to Others: Establishes good relationships with customers and staff. Builds wide and effective networks of contacts inside and outside the organization. Relates well to people at all levels. Manages conflict. - Shares Expertise: Applies specialist and detailed technical expertise. Develops job knowledge and expertise through continual professional development. Shares expertise and knowledge with others. Uses technology to achieve work objectives. Demonstrates an understanding of different organizational departments and functions. - Organizing & Executing: Focuses on customer needs and satisfaction. Sets high standards for quality and quantity. Monitors and maintains quality and productivity. Works in a systematic, methodical and orderly way. Consistently achieves project goals. Takes responsibility for actions, projects and people. Takes initiative, acts with confidence and works under own direction. Initiates and generates activity. - Communicating: Speaks clearly and fluently. Expresses opinions, information and key points of an argument clearly. Makes presentations and undertakes public speaking with skill and confidence. Responds quickly to the needs of an audience and to their reactions and feedback. Projects credibility. - Coping with Pressure: Works productively in a pressurized environment. Keeps emotions under control during difficult situations. Balances the demands of a work life and a personal life. Maintains a positive outlook at work. Handles criticism well and learns from it. - Supporting & Cooperating: Demonstrates an interest in and understanding of others. Adapts to the team and builds team spirit. Listens, consults others and communicates proactively. Supports and cares for others. Upholds ethics and values. Appropriately follows instructions from others without unnecessarily challenging authority. Follows procedures and policies. Complies with legal obligations and safety requirements of the role. - Embracing Change & Demonstrating Enthusiasm: Adapts to changing circumstances. Accepts new ideas and change initiatives. Adapts interpersonal style to suit different people or situations. Works hard and puts in longer hours when it is necessary. Identifies development strategies needed to achieve career goals and meet new or changing demands of the job. - Commercial Thinking: Keeps up to date with competitor information and market trends We expect all employees to live and breathe our behaviors, to act with humility and build trust, lead with transparency, deliver with focus, and drive ownership - always unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support. #LI-PA1 #Remote We will not sponsor individuals for employment visas, now or in the future, for this job opening. GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: Yes

We are seeking a proactive, technically skilled Field Application Specialist to support our pharmaceutical customers in selecting and implementing Saunders® diaphragm valves for their manufacturing processes. Based in the field, you will engage directly with customers at their facilities, providing expert guidance on valve selection, application engineering, and technical troubleshooting. You will leverage your knowledge of process flow control, polymer science, drug manufacturing processes and applications (e.g., fermentation, cell culture, filtration, chromatography, etc.), and CAD modelling to deliver tailored solutions that meet stringent industry standards. Reporting to the Global Business Line Manager, you will be the primary technical resource for customers across the Americas region, collaborating with sales, engineering, and business line management teams to ensure successful application and integration of Saunders® valves in pharmaceutical environments. This description has been designed to indicate the general nature and level of work being performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Crane Company. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, sexual orientation, general identity, national origin, disability or veteran status.