You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Support the development and maintenance of quality improvement related projects and reporting. Respond to quality improvement inquiries. - Heavy chart monitoring and auditing of medical records - Monitor the production of quality results reporting; analyze, track and trend the reporting results and report them to management - Formulate and prepare ad-hoc and additional reporting requirements - Recommend, develop, and implement quality improvement plans with management - Train providers and staff in methodologies and tools of continuous quality improvement - Prepare for and participate in meetings with State agencies, providers, and stakeholders - Perform audits on to meet state and internal requirements - Performs other duties as assigned - Complies with all policies and standards Education/Experience: Bachelor’s degree in related field or equivalent experience. Certified Professional in Healthcare Quality (CPHQ) preferred. 3+ years of related experience. License/Certification: Valid driver’s license. Certified Professional in Health Care Quality (CPHQ) preferred. Location: Prefer candidate to live in California. Will work PST hours. Pay Range: $27.02 - $48.55 per hour Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Offering up to $5,000.00 sign on bonus. Braun Intertec is seeking experienced lead Construction Materials Technicians to join our team. This is a traveling position working on Wind and Solar Farms and other remote projects. We are searching for individuals who are looking for a traveling position and are dependable, flexible and enjoy being a part of and leading a team. This individual should have strong initiative and self-motivation, and be able to perform routine to complex inspection and testing of construction materials in the field in order to verify conformance to construction plans and specifications. Responsibilities: - Perform testing and observations on commercial construction projects - Prepare daily reports on observation activities - Review observation and test data for accuracy and completeness - Assist with training and mentoring of junior staff as needed - Work with project engineers and clients to ensure that client specifications are followed Required Skills: - A valid driver's license and a good driving history required - Ability to travel extensively, will work at remote projects sites throughout the US - Willingness to work long hours and weekends as required - Previous wind or solar farm experience preferred - Technical expertise in electronic field data collection - Excellent plan reading skills - High attention to detail - Understanding and experience with performing Special Inspections - Excellent written and verbal communication skills - Proficient in MS Office including Word, Excel, and Outlook - iPad experience a plus - Ability to lift 50 pounds Required Experience: - High School diploma or equivalent - 2-5 years of construction materials testing and observation experience Minimum Certifications - ACI Concrete Field Testing Technician I Preferred Certifications - ACI Concrete Strength I - ICC Reinforced Concrete Special Inspector - ICC Structural Masonry Special Inspector - ICC Pre-stressed Concrete Special Inspector - State DOT Certifications - NICET Certifications - Nuclear Gauge / Radiation Safety #LI-MJ1 Braun Intertec is a Drug-Free Workplace and requires all new hires to complete a pre-employment drug screen test, criminal background check, and motor vehicle report. Braun Intertec employees are encouraged to expand their skills and certifications through company provided training and mentoring. Braun Intertec offers a competitive compensation and benefits package, including: medical, dental, vision, life insurance, 401(k) plan, PTO, Employee Stock Ownership Program (ESOP), and paid holidays. Compensation Range: $50,000.00 - $74,000.00 As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status. Braun Intertec strives to ensure that its careers web site is accessible to all. If you need assistance completing your online application, please email hrhelp@braunintertec.com. As an Equal Opportunity Employer, Braun Intertec is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you need a reasonable accommodation to assist with your job search or application for employment, please e-mail us at hrhelp@braunintertec.com. In your e-mail, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

• Support the planning, design, and execution of testing activities across software solutions • Act as the QA subject matter expert for telephony • Create and maintain test scripts at product level • Own and maintain regression test suites for telephony functionality • Provide QA support to new customer delivery projects

At Mukuru, every customer interaction matters. As a Manager: Quality Assurance, you’ll be at the forefront of shaping exceptional customer experiences across both human and AI-powered support channels. This is your opportunity to lead quality at scale, turning insights into action and ensuring every interaction meets the highest standard. Why this role matters You won’t just oversee quality you’ll define it. From customer conversations to AI driven journeys, you’ll ensure consistency, drive improvements, and influence how millions experience our services. What you’ll do Lead quality, lead people - Manage and mentor a team of QA Specialists and a QA Coach - Drive performance, development, and a culture of continuous improvement - Ensure escalations and complaints are handled effectively and professionally Own the customer experience - Define and maintain quality standards across all channels (voice, chat, social, email) - Analyse customer feedback, complaints, and QA insights to identify pain points - Turn insights into real operational and product improvements Drive impact through insights - Monitor trends in QA scores, escalations, and CSAT - Conduct root cause analysis and provide actionable recommendations - Deliver clear, data-driven reports to leadership Shape the future with AI - Establish and monitor quality standards for AI-enabled interactions - Partner with AI teams to improve chatbot performance and automation journeys - Identify and resolve automation gaps using QA insights and tools like Vela Build systems that scale - Develop and maintain QA frameworks, scorecards, and processes - Ensure consistency, governance, and calibration across teams - Continuously improve QA tools, methodologies, and workflows What you bring - 5–7 years’ experience in Quality Assurance or Customer Support (contact centre environment) - 3+ years in a leadership or managerial role - Strong understanding of customer experience, QA frameworks, and escalation management - Experience working with multi-channel support environments - Ability to translate data into meaningful, actionable insights What sets you apart - A strong leader who can coach, influence, and inspire teams - Analytical thinker with a passion for solving customer pain points - Comfortable working at the intersection of people, process, and technology - Adaptable and resilient in a fast-paced, evolving environment - Curious about AI and automation in customer experience I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!! Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers. If you do not receive any response after two weeks, please consider your application unsuccessful. NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS