Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do As an Account Specialist, you will support the growth and retention of a portfolio of lower complexity customer accounts through data-driven preparation, proactive outreach, and execution of structured customer success workflows. You’ll also support the retention and growth of a portfolio of Docusign customers through structured success workflows, proactive engagement, and end-to-end renewal execution. You’ll coordinate with Customer Success and Sales team members to prepare for key customer milestones, identify risk and expansion opportunities, and ensure a smooth and timely renewal experienceThis is a hands-on, detail-oriented role that requires strong organizational skills, a customer-first mindset, and a desire to grow within the Customer Success organization. This position is an individual contributor role reporting to the Senior Manager, Customer Success Account Management. Responsibility - Support a defined set of customer accounts, assisting with engagement planning, renewal tracking, and basic customer communications - Prepare customer data reports, success plan inputs, and meeting notes to enable proactive outreach and risk mitigation - Collaborate closely with leadership, AEs, and cross-functional partners to identify risks, opportunities, and ensure account health - Assist in triaging adoption and engagement tasks, leveraging playbooks and templates to ensure timely follow-up and resolution of customer needs - Assist in coordinating internal teams to resolve customer support or product-related issues - Participate in short-term planning efforts (e.g., QBR prep, contract reviews, customer research) - Learn to articulate Docusign’s core value propositions and platform use cases - Collaborate with internal teams including Sales, Customer Success, Product, and Revenue Operations - Maintain CRM accuracy and follow internal processes for data hygiene and forecasting - Contribute to process improvement by sharing observed customer feedback and workflow challenges Job Designation Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time. Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic - 1+ years of experience in customer-facing roles (support, sales, renewals, or success) - Bachelor’s degree or equivalent work experience - Experience managing tasks or projects in a fast-paced, collaborative environment - Experience with Salesforce.com, Microsoft Excel, and Google Workspace Preferred - Familiarity with customer lifecycle, renewal, or account management processes - Strong written and verbal communication skills - Exposure to SaaS or subscription-based business models - Strong organizational skills and attention to detail - Willingness to learn new tools and systems quickly - Demonstrated ability to work both independently and within a team - Negotiation ownership and contract execution - Revenue accountability (bookings, billings, quota) - Cross-functional collaboration around quote management, pricing, legal - Forecasting and renewal risk mitigation at a portfolio level Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $29.95/hour - $44.03/hour Illinois, Colorado, Massachusetts and Minnesota: $28.51/hour - $39.22/hour Washington, Maryland, New Jersey and New York (including NYC metro area): $28.51/hour - $41.16/hour Washington DC: $29.95/hour - $41.16/hour Ohio: $27.31/hour - $37.59/hour This role is also eligible for the following: - Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Global benefits provide options for the following: - Paid Time Off: earned time off, as well as paid company holidays based on region - Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement - Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment - Retirement Plans: select retirement and pension programs with potential for employer contributions - Learning and Development: options for coaching, online courses and education reimbursements - Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship. Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Remote

Company Description NielsenIQ works with companies to provide insights and thought leadership. Our work helps clients shape pricing strategies, support new product launches, and inform critical decisions around assortment and distribution across both physical and digital retail environments. Team members are category experts in NielsenIQ solutions and are trusted strategic partners to our clients. The Account Development Representative has an appreciation of FMCG and NielsenIQ products and services, as well as a good understanding of the value those products and services bring to our clients. The Account Development Representative is responsible for listening to, discovering and understanding client needs to identify sales opportunities and leveraging NielsenIQ’s unique value proposition. The Account Development Representative is expected to proactively build a valuable network both internally and externally whilst collaborating with solution specialists to identify leads. This is a remote position for anyone currently living in the Unites States. Job Description As an Account Development Representative, you will serve as a trusted growth partner to a portfolio of clients within the Beverage Alcohol vertical. Key Responsibilities: • Build and maintain strong relationships with key stakeholders across client organizations through effective networking and engagement • Use a consultative selling approach to identify client business needs, qualify opportunities, scope solutions, and sell NielsenIQ services • Actively listen to client feedback and adapt recommendations to address evolving business challenges • Demonstrate NielsenIQ solutions to clients in alignment with defined value propositions • Educate clients on relevant industry trends and best practices adopted by peer companies • Prepare clear, compelling proposals and pitches, and convert qualified opportunities into revenue • Receive, respond to, and tailor content for RFPs in alignment with client requirements • Own revenue delivery by managing pipeline health, forecasting opportunities, and identifying risks • Apply the Enterprise Selling process to accelerate sales cycles and improve win rates • Manage contract renewal lifespan and identify and convert incremental revenue • Maintain accurate and timely tracking of sales activities, leads, and opportunities using Microsoft Dynamics 365 (CRM) • Develop working knowledge of NielsenIQ products, tools, and systems • Collaborate cross‑functionally with Client Response and Analytics Consulting teams to ensure alignment, information sharing, and effective execution • Manage ongoing relationships with recurring and ad‑hoc clients by addressing questions related to data quality, service offerings, and product delivery Qualifications You enjoy building and strengthening customer relationships while working with syndicated data and advanced analytic solutions across large, matrixed organizations. You are driven to educate both clients and internal stakeholders on the breadth of the NielsenIQ product suite and to develop fully integrated solutions that address clients’ most critical business challenges. You are comfortable learning, using, and presenting the value of the industry’s latest cloud‑based technologies and analytics. - Bachelor's Degree Required - 3-5 years sales experience within CPG, Beverage Alcohol Industry, Market Research or DaaS - Highly Proficient in Microsoft Office software and Microsoft Dynamics 365 - Strategic sales and business development competency - Consultative selling with experience across data-driven solutions - Skilled & polished communicator, including client presentations - Strong logic, deductive reasoning, problem solving and critical thinking skills - Able to maintain positive client relationships in complex situations & resolve client issues - Able to work collaboratively with internal & external teams - Strong sense of urgency and accountability to drive client outcomes Additional Information This role has a market-competitive salary with an anticipated base compensation of the following range: $50,000 - $72,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support and more.  - Comprehensive healthcare plan (medical, Rx, dental, and vision). - Flexible spending accounts and a Health Savings Account (including company contributions). - Life and AD&D insurance. - 401(k) retirement plan including company matching contributions. - Disability insurance. - Tuition Reimbursement. - Discretionary paid time off program and 11 paid holidays. Our Benefits - Flexible working environment - Volunteer time off - LinkedIn Learning - Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies. About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion - Career Site Team: Sales - Compensation: USD 50000 - USD 72000 - yearly

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do As an Account Specialist, you will support the growth and retention of a portfolio of lower complexity customer accounts through data-driven preparation, proactive outreach, and execution of structured customer success workflows. You’ll also support the retention and growth of a portfolio of Docusign customers through structured success workflows, proactive engagement, and end-to-end renewal execution. You’ll coordinate with Customer Success and Sales team members to prepare for key customer milestones, identify risk and expansion opportunities, and ensure a smooth and timely renewal experienceThis is a hands-on, detail-oriented role that requires strong organizational skills, a customer-first mindset, and a desire to grow within the Customer Success organization. This position is an individual contributor role reporting to the Senior Manager, Customer Success Account Management. Responsibility - Support a defined set of customer accounts, assisting with engagement planning, renewal tracking, and basic customer communications - Prepare customer data reports, success plan inputs, and meeting notes to enable proactive outreach and risk mitigation - Collaborate closely with leadership, AEs, and cross-functional partners to identify risks, opportunities, and ensure account health - Assist in triaging adoption and engagement tasks, leveraging playbooks and templates to ensure timely follow-up and resolution of customer needs - Assist in coordinating internal teams to resolve customer support or product-related issues - Participate in short-term planning efforts (e.g., QBR prep, contract reviews, customer research) - Learn to articulate Docusign’s core value propositions and platform use cases - Collaborate with internal teams including Sales, Customer Success, Product, and Revenue Operations - Maintain CRM accuracy and follow internal processes for data hygiene and forecasting - Contribute to process improvement by sharing observed customer feedback and workflow challenges Job Designation Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time. Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic - 1+ years of experience in customer-facing roles (support, sales, renewals, or success) - Bachelor’s degree or equivalent work experience - Experience managing tasks or projects in a fast-paced, collaborative environment - Experience with Salesforce.com, Microsoft Excel, and Google Workspace Preferred - Familiarity with customer lifecycle, renewal, or account management processes - Strong written and verbal communication skills - Exposure to SaaS or subscription-based business models - Strong organizational skills and attention to detail - Willingness to learn new tools and systems quickly - Demonstrated ability to work both independently and within a team - Negotiation ownership and contract execution - Revenue accountability (bookings, billings, quota) - Cross-functional collaboration around quote management, pricing, legal - Forecasting and renewal risk mitigation at a portfolio level Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $29.95/hour - $44.03/hour Illinois, Colorado, Massachusetts and Minnesota: $28.51/hour - $39.22/hour Washington, Maryland, New Jersey and New York (including NYC metro area): $28.51/hour - $41.16/hour Washington DC: $29.95/hour - $41.16/hour Ohio: $27.31/hour - $37.59/hour This role is also eligible for the following: - Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Global benefits provide options for the following: - Paid Time Off: earned time off, as well as paid company holidays based on region - Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement - Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment - Retirement Plans: select retirement and pension programs with potential for employer contributions - Learning and Development: options for coaching, online courses and education reimbursements - Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship. Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Hybrid

• Build and manage relationships with existing clients by thoroughly researching and understanding their business requirements • Employ a high-touch approach as the primary client contact and facilitate communication between customers and internal Experian departments • Collaborate with Account Executives, pricing teams, product support, project managers, and delivery organizations to ensure accurate client deliverables • Monitor follow-up activities to confirm that they meet client expectations regarding quality control, deadlines, and customer service standards • Record account activity and maintain the sales opportunity pipeline within Salesforce • Conduct research to identify client needs and recommend tailored product bundles • Provide clients with information and education about new and existing projects • Drive new business opportunities within established relationships through up-selling and cross-selling of additional solution categories • Partner with Account Executives to develop and maintain strategic account plans • Represent Experian Automotive and personal brand to senior executives at partner organizations across North America