• Collaborate with Sales Operations on campaigns • Build and maintain relationships at the District level • Use Swivl specific sales process • Develop strategic plans with Customer Success • Attain proficiency in Salesforce • Execute outbound sales initiatives

Summary Serves as team lead and is responsible for coordinating area processes/tasks to include the following: distribution of work, logging access database, processing group changes, responding to inquiries, training new employees, preparing reports/books/contracts. Description Logistics: This is a full-time position (40 hours per week), Monday through Friday, from 8:30 AM to 5:00 PM, based at 4101 Percival Road location in Columbia, SC. After completing the initial training (which may last up to 90 days), the role will be remote. What You Will Do: - Coordinates and ensures prompt processing of enrollment of new groups, renewals, changes, and cancellations of assigned groups under private business. - Trains and motivates new employees. Assigns work and monitors work/workload of staff. Serves as team lead and expert on account administration. - Coordinates with marketing, underwriting, claims, benefit files, and other areas to ensure relevant/appropriate group structure/status/benefits/billing. - Prepares and issues contracts and benefit books. Drafts custom language as requested and coordinates with printing and graphics for finished products. - Prepares and issues standard and custom id cards. Coordinates with marketing and data control to design custom cards. - Responds to all inquiries and advises/resolves group and/or member problems. - Prepares/maintains accurate group files. Coordinates/ensures prompt, accurate processing of the billing/payment processes. Prepares/submits area reports for management. To Qualify for This Position, You Will Need The Following: - Required Education: Associate's Degree - Degree Equivalency: 2 years job related work experience - Required Work Experience: 3 years of administrative/clerical support and/or customer service experience. 1 year of experience in a membership/billing/accounts area/role (may be concurrent with the above 3 years). - Required Skills and Abilities: Good judgment skills. Effective customer service and organizational skills. Demonstrated verbal and written communication skills. Demonstrated proficiency in spelling, punctuation, and grammar skills. Ability to persuade, negotiate, or influence others. Analytical or critical thinking skills. Ability to handle confidential or sensitive information with discretion. - Required Software and Other Tools: Microsoft Office. We Prefer That You Have The Following: - Preferred Skills and Abilities: Knowledge of booklet ID card preparation, underwriting enrollment regulations, contract formats. Knowledge of state and federal laws related to private business types of insurance. Knowledge of standard benefit structures. - Work Environment: Typical office environment. May involve some travel between office buildings. May involve moving/carrying of materials. Our Comprehensive Benefits Package Includes The Following: - 401(k) retirement savings plan with company match. - Subsidized health plans and free vision coverage. - Life insurance. - Paid annual leave – the longer you work here, the more you earn. - Nine paid holidays. - On-site cafeterias and fitness centers in major locations. - Wellness programs and healthy lifestyle premium discount. - Tuition assistance. - Service recognition. - Incentive Plan. - Merit Plan. - Continuing education funds for additional certifications and certification renewal. What to Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with a recruiter to verify resume specifics and salary requirements. Management will be conducting interviews with those candidates who qualify, with prioritization given to those candidates who demonstrate the preferred qualifications. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information. Some states have required notifications. Here's more information.

About the Role As an Account Manager, you will own the renewal and expansion of subscription contracts for a portfolio of enterprise and mid-market customers. By serving as the primary commercial owner of existing relationships, you’ll play a pivotal role in sustaining and growing recurring revenue for our industry-leading cybersecurity solutions. You’ll collaborate daily with Sales, Sales Engineering, Product, Customer Success, and our reseller and channel partners to shape strategic renewal plans, identify upsell and cross-sell opportunities, and deliver long-term value to our customers. This is an exciting opportunity to deepen your technical and commercial expertise in a high-growth, innovation-driven environment while contributing to a culture of collaboration, learning, and diversity at TD SYNNEX. What You'll Do Renewal and Expansion Ownership - Lead the end-to-end renewal lifecycle for assigned accounts, ensuring on-time, accurate contract execution and seamless transition between terms. - Develop account-specific renewal strategies that align with customer outcomes, security roadmaps, and business goals. - Identify and capture expansion opportunities—upsells, cross-sells, seat growth, and term extensions—by uncovering new use cases and value drivers. - Maintain pipeline accuracy and forecast renewal and expansion revenue in our CRM, driving data-backed decision making. Customer and Partner Engagement - Act as the trusted commercial advisor for customer stakeholders, including procurement, IT, security leadership, and executives. - Align closely with reseller and channel partners to coordinate pricing, deal structure, and renewal motions across complex buying cycles. - Collaborate with Customer Success Managers to ensure high adoption, value realization, and advocacy that underpin successful renewals. - Engage Sales Engineering and Account Executives when technical validation or solution demonstrations are required to secure expansion. Cross-Functional Collaboration - Partner with Finance, Legal, and Operations to negotiate and close renewal and expansion agreements that meet customer needs and commercial objectives. - Proactively surface and mitigate renewal risks through early identification of at-risk accounts and escalation to senior leadership as needed. - Provide actionable feedback to Product Management and Marketing on feature requests, competitive positioning, and customer experience improvements. Commercial and Market Expertise - Maintain deep knowledge of our cybersecurity portfolio, SaaS licensing models, and competitive landscape to articulate differentiated value. - Understand customer procurement processes, budget cycles, and security priorities—advocating for solutions that solve critical business and technical challenges. - Navigate complex organizational structures and approval layers to drive consensus and accelerate decision making. What We're Looking For - 5 years sales experience required. - 2–4 years of relevant experience in B2B subscription renewals, account management, or customer success—preferably in technology, software, or cybersecurity. - Proven track record of meeting or exceeding renewal and expansion targets in enterprise and mid-market accounts. - Strong negotiation, relationship management, and consultative sales skills. - Excellent verbal and written communication skills; ability to build trust with technical and executive stakeholders. - High adaptability, learning agility, and a proactive, results-oriented mindset. - Collaborative team player with integrity, ethical standards, and a commitment to diversity and inclusion. - Analytical thinker with problem-solving ability, comfortable using CRM and forecasting tools to drive data-backed strategies. - Bachelor’s degree in Business Administration, Marketing, Engineering, or a related field—or equivalent demonstrated success. - Ability to travel 25%. #LEAP #LI-Remote Key Skills At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact. What’s In It For You? - Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle. - Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. - Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. - Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. - Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program. - Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. Don’t meet every single requirement? Apply anyway. At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for! We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. TD SYNNEX is an E-Verify company

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview This role is part of the Enterprise Strategic Accounts Team and acts as the Manager for the customer facing resources for our Retail Key Accounts. The Retail Key Accounts Team is responsible for coordinating all facets of Motorola Solutions’ business relationship within their assigned retail account base including demand generation, sales, strategic account planning and overall client relationship management. Job Description The Area Sales Manager will manage and lead the Retail Key Accounts Team for Motorola Solutions. This Team is responsible for sales generation, strategic account planning and overall relationship management for the targeted top tier retail accounts throughout the United States. The Area Sales Manager will be responsible but not limited to the following: - Proactively develop large project opportunities encompassing a wide range of products and services (core and emerging technologies) with particular focus on next generation technology and platforms - Responsible for the strategy and execution of the sales team and interface with all team members in a way that drives business results and motivates the proper activity - Maintain target Customer intelligence data in SalesForce for a timely & accurate sales forecast - Be responsible for achieving both order and revenue financial performance for their assigned team’s territory by creating and maintaining a healthy team pipeline - Networking and Strategy Development with key Motorola Solutions' work partners - Accurately forecast order and revenue numbers on a weekly, monthly and quarterly basis - Measure results in the sales funnel and account forecasts and take corrective action to ensure targets are met or exceeded - Function as a coach/consultant for Account Managers to drive efficiencies and contributions - Be aware of competition and technology disruptors that may impact your territory and partner community - Ability to quickly learn new key characteristics of products/solutions and communicate the value of those solutions to employees and customers - Understand Motorola Solutions contract terms & compliance requirements. Qualifications: - Bachelor's Degree preferred with 4+ years of documented track record of sales performance within a technology environment is required - Seeking 3+ years of sales leadership experience - Understanding of MSI radio portfolio, mobile & fixed video, and Safety & Security Ecosystem - Deep understanding of the retail vertical - Ability to develop and maintain relationships with a C-Level executives - Ability to motivate diverse cross-functional teams to action in achieving common goals - Ability to drive strategies with customers for Motorola success in the bid environment Travel Requirements: - Ability to travel up to 75% of the time within North America, including the potential for international travel - Candidates can live anywhere in the United States, near a major airport. Target Base Salary Range: $100,000 - $120,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-RO1 Basic Requirements - ​Bachelor's degree with 4+ years of sales/public safety experience OR 8+ years of sales/public safety experience Travel Requirements Over 50% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: - Incentive Bonus Plans - Medical, Dental, Vision benefits - 401K with Company Match - 10 Paid Holidays - Generous Paid Time Off Packages - Employee Stock Purchase Plan - Paid Parental & Family Leave - and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.