• Take warm inbound calls and guide families through their options using a consultative, empathy-first approach. • Ask thoughtful questions, listen carefully, and build the trust families need to feel confident moving forward. • Follow up via phone, text, and email with consistency and care - treating follow-through as a discipline, not an afterthought. • Build urgency and value while keeping the customer experience at the center of every interaction. • Own your pipeline and results: track what's working, flag what isn't, and continuously improve your process. • Learn and grow through structured coaching, call reviews, and ongoing training - you'll have real support as you ramp. • Work in a modern sales stack: HubSpot, Aircall, GSuite, and Slack.

We believe in the power and joy of learning At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/. The Sales Executive drives revenue growth across Cengage’s portfolio of products and digital solutions—including Higher Education, English Language Learning, and Library & Research Solutions—within an assigned sales territory. This role partners with schools, universities, ministries, learning institutions, etc. to understand their educational goals and deliver outcome‑based solutions that increase adoption, engagement, and long‑term customer value while achieving annual sales targets. This position combines consultative selling, focused execution, and strong relationship management to deliver predictable growth across new logo acquisition, expansion, and renewal‑influenced revenue. What you'll do here: Sales Execution & Territory Ownership - Own end‑to‑end revenue execution for assigned territory, including pipeline creation, deal progression, and achievement of sales targets. - Meet and exceed sales targets by effectively implementing territory sales strategies and prioritized account plans. - Implement focused sales motions and pipeline rigor, ensuring strong qualification, clear opportunity progression, and early identification of deal risk. - Maintain accurate pipeline, forecasting, and sales activity tracking through consistent CRM updates. Customer Engagement & Solution‑Led Selling - Build and maintain strong relationships with educational institutions, faculty, administrators, distributors, and decision‑makers through in‑person, virtual, and phone engagement. - Lead solution‑led selling conversations anchored in customer outcomes, value, return on investment, and measurable impact—shifting beyond relationship‑based selling. - Conduct product presentations, demonstrations, competitive pitches, and training sessions aligned to customer use cases and buying criteria. - Own solution design and value storytelling in complex deals, integrating CLP, Higher Education, Gale, NGL, and select print solutions into cohesive, outcome‑driven proposals. - Accelerate pipeline velocity and improve win rates by proactively addressing technical, pedagogical, adoption, and implementation considerations. Portfolio Growth & Account Expansion - Drive digital and portfolio growth by accelerating CLP adoption and enabling effective cross‑sell opportunities across our brands while retaining and protecting print revenue where applicable. - Identify and develop new business opportunities within existing and prospective accounts. - Build long‑term customer lifetime value through proactive account planning, expansion pathways, and close alignment with Customer Success on post‑sale adoption and outcomes. Cross‑Functional Collaboration - Partner closely with Product Solution Consultants on complex opportunities, applying expertise for demos, return on investment articulation, competitive positioning, and formal proposal requests deals. - Collaborate with Marketing and Customer Success to design customized learning solutions and ensure a seamless customer experience. - Partner with Sales Leadership and Revenue Operations on pricing, forecasting, and negotiations. Market Awareness & Representation - Monitor market trends, customer needs, and competitive activity to identify growth opportunities and inform sales strategy. - Communicate territory performance, pipeline status, key opportunities, and insights to leadership through regular reporting. - Represent Cengage at education conferences, trade shows, and networking events. - Provide post‑sale support in partnership with internal teams to ensure customer satisfaction and long‑term success. Skills you will need here: - Minimum of 2 years of sales experience, preferably within education, EdTech, SaaS, or a related industry. - Understanding of educational trends, digital learning tools, and curriculum standards. - Strong digital proficiency with the ability to engage customers on both digital solutions and print products. - Ability to uncover customer needs and translate them into compelling, value‑based solutions. - Excellent communication, presentation, and negotiation skills. - Experience using CRM tools (e.g., Salesforce) to lead pipeline and sales activity. - Familiarity with instructional technology or digital learning platforms preferred. - Strong organization, time‑management, and prioritization skills. - Ability to travel to customer locations, team meetings, and industry events as required. - Bachelor’s degree in business, marketing, education, related field, or equivalent experience. - Ability to regularly travel to meet customers within territory and to attend customer events and sales meetings. Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com. About Cengage Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

We believe in the power and joy of learning At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/. The Sales Executive drives revenue growth across Cengage’s portfolio of products and digital solutions—including Higher Education, English Language Learning, and Library & Research Solutions—within an assigned sales territory. This role partners with schools, universities, ministries, learning institutions, etc. to understand their educational goals and deliver outcome‑based solutions that increase adoption, engagement, and long‑term customer value while achieving annual sales targets. This position combines consultative selling, focused execution, and strong relationship management to deliver predictable growth across new logo acquisition, expansion, and renewal‑influenced revenue. What you'll do here: Sales Execution & Territory Ownership - Own end‑to‑end revenue execution for assigned territory, including pipeline creation, deal progression, and achievement of sales targets. - Meet and exceed sales targets by effectively implementing territory sales strategies and prioritized account plans. - Implement focused sales motions and pipeline rigor, ensuring strong qualification, clear opportunity progression, and early identification of deal risk. - Maintain accurate pipeline, forecasting, and sales activity tracking through consistent CRM updates. Customer Engagement & Solution‑Led Selling - Build and maintain strong relationships with educational institutions, faculty, administrators, distributors, and decision‑makers through in‑person, virtual, and phone engagement. - Lead solution‑led selling conversations anchored in customer outcomes, value, return on investment, and measurable impact—shifting beyond relationship‑based selling. - Conduct product presentations, demonstrations, competitive pitches, and training sessions aligned to customer use cases and buying criteria. - Own solution design and value storytelling in complex deals, integrating CLP, Higher Education, Gale, NGL, and select print solutions into cohesive, outcome‑driven proposals. - Accelerate pipeline velocity and improve win rates by proactively addressing technical, pedagogical, adoption, and implementation considerations. Portfolio Growth & Account Expansion - Drive digital and portfolio growth by accelerating CLP adoption and enabling effective cross‑sell opportunities across our brands while retaining and protecting print revenue where applicable. - Identify and develop new business opportunities within existing and prospective accounts. - Build long‑term customer lifetime value through proactive account planning, expansion pathways, and close alignment with Customer Success on post‑sale adoption and outcomes. Cross‑Functional Collaboration - Partner closely with Product Solution Consultants on complex opportunities, applying expertise for demos, return on investment articulation, competitive positioning, and formal proposal requests deals. - Collaborate with Marketing and Customer Success to design customized learning solutions and ensure a seamless customer experience. - Partner with Sales Leadership and Revenue Operations on pricing, forecasting, and negotiations. Market Awareness & Representation - Monitor market trends, customer needs, and competitive activity to identify growth opportunities and inform sales strategy. - Communicate territory performance, pipeline status, key opportunities, and insights to leadership through regular reporting. - Represent Cengage at education conferences, trade shows, and networking events. - Provide post‑sale support in partnership with internal teams to ensure customer satisfaction and long‑term success. Skills you will need here: - Minimum of 2 years of sales experience, preferably within education, EdTech, SaaS, or a related industry. - Understanding of educational trends, digital learning tools, and curriculum standards. - Strong digital proficiency with the ability to engage customers on both digital solutions and print products. - Ability to uncover customer needs and translate them into compelling, value‑based solutions. - Excellent communication, presentation, and negotiation skills. - Experience using CRM tools (e.g., Salesforce) to lead pipeline and sales activity. - Familiarity with instructional technology or digital learning platforms preferred. - Strong organization, time‑management, and prioritization skills. - Ability to travel to customer locations, team meetings, and industry events as required. - Bachelor’s degree in business, marketing, education, related field, or equivalent experience. - Ability to regularly travel to meet customers within territory and to attend customer events and sales meetings. Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com. About Cengage Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Digital Banking, Account Executive About your role: As a Digital Banking Account Executive at Fiserv, you will play a pivotal role in managing digital channels and electronic payments relationships with clients across North America. You will act as an advocate and ambassador for financial institutions using Fiserv’s best-of-breed solutions to better serve their consumers. You will be committed to exceeding performance results for both the clients and Fiserv, contributing to a high-performing team and showcasing reference ability, retention through renewals, and growth in product adoption and usage. What you'll do: - Manage a regular meeting cadence with each client in your territory, both onsite and remotely. - Educate clients on Fiserv happenings and our impact on their organization. - Create an easy environment for clients to interact with and communicate with you and Fiserv. - Advocate and lead cooperation/collaboration with other Fiserv business units to realize revenue growth, client value, and satisfaction. - Facilitate client operational escalations to resolution and monitor escalated support tickets, client enhancement requests, and major Professional Services projects. - Coordinate team education on Digital Channels and Electronic Payments products as needed. - Develop and manage Client Action Plans for key clients, cultivate and maintain Client References, and serve as the point of contact for engaging on client satisfaction issues. - Support client visits and conferences and ensure billing accuracy. Experience you'll need to have: - 2+ years of experience in client relationship management, service delivery, and/or sales to C-Level executives. - Experience in electronic banking, mobile banking, and/or payments. - Bachelor’s degree in business or other applicable discipline, and/or equivalent military experience. What would be great to have: - Experience with eCRM software such as Salesforce. - Working knowledge of Fiserv account processing products, online banking products, and business units. - Experience with Fiserv systems or applications. - Additional certifications in banking or financial technology fields. How you'll work: - This role requires use of a computer and audio equipment. - This role requires frequent travel 50% Sponsorship: You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role. Benefits at Fiserv: - Fuel Your Life program to support your physical, financial, social, and emotional well-being. - Paid holidays and generous time away policies. - No-cost mental health support through Employee Assistance Programs. - Living Proof program to recognize your peers’ extra effort with points redeemable for rewards. - Eight Employee Resource Groups to foster a collaborative culture and expand your network. - Unparalleled professional growth with training, development, and internal mobility opportunities. - Medical, dental, vision, life, and disability insurance options available from day one. - Retirement planning and discounted shares with the Employee Stock Purchase Plan. - Tuition assistance and reimbursement program. - Paid parental, caregiver, and military leave. Salary Range $56,500.00 - $120,300.00 These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. For commission eligible employees, the successful candidate is eligible to earn commissions pursuant to the terms of the applicable Fiserv Sales Compensation Plan. Thank you for considering employment with Fiserv. Please: - Apply using your legal name - Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.