ABOUT THE ROLE We're looking for a Senior Product Marketing Manager at Tungsten Automation to serve as the subject-matter expert on the intelligent automation market, the buyer journey, and the challenges our customers and their key personas face. You will define our perspective on the market and our go-to-market strategy, position offerings effectively, and deliver compelling and differentiated messages in multiple formats across multiple channels so they resonate with customers and drive demand. You are a smart, creative marketer whose strong blend of strategic marketing expertise and technical knowledge enables you to be the voice and face of our offerings. You are a proactive, influential, strategic leader who drives cross-functional efforts to meet business objectives. WHAT YOU'LL DO - p]:pt-0 [&>p]:mb-2 [&>p]:my-0 animate-in fade-in-25 duration-700"> Business Leadership – manage solution areas with P&L ownership mentality. Take a proactive approach to driving business results through strategic marketing initiatives - p]:pt-0 [&>p]:mb-2 [&>p]:my-0 animate-in fade-in-25 duration-700"> Messaging and Positioning – differentiate your product/solution, create compelling customer value with clear, concise content that resonates with target personas - p]:pt-0 [&>p]:mb-2 [&>p]:my-0 animate-in fade-in-25 duration-700"> Thought Leadership – as a storyteller, describe in customer language value propositions and business outcomes across internal and external audiences - p]:pt-0 [&>p]:mb-2 [&>p]:my-0 animate-in fade-in-25 duration-700"> Collaboration – work with the global demand generation, field marketing, strategy, and broader teams to align on go-to-market execution - p]:pt-0 [&>p]:mb-2 [&>p]:my-0 animate-in fade-in-25 duration-700"> Evangelism – serve as the spokesperson for our offerings and evangelize internally and externally with customers, partners, analysts, and media - p]:pt-0 [&>p]:mb-2 [&>p]:my-0 animate-in fade-in-25 duration-700"> Competitive Intelligence – understand competition and market to build winning competitive positioning and strategies - p]:pt-0 [&>p]:mb-2 [&>p]:my-0 animate-in fade-in-25 duration-700"> Customer Advocate – understand customer needs, pain points, and opportunities, and reflect those in marketing programs and product direction - p]:pt-0 [&>p]:mb-2 [&>p]:my-0 animate-in fade-in-25 duration-700"> Collateral Creation – develop product and sales presentations, webinars, videos, blogs, etc. - p]:pt-0 [&>p]:mb-2 [&>p]:my-0 animate-in fade-in-25 duration-700"> Sales Enablement – support selling efforts with the latest tools, messaging, and assets that resonate with buyers and accelerate deal cycles - p]:pt-0 [&>p]:mb-2 [&>p]:my-0 animate-in fade-in-25 duration-700"> Program Management – juggle multiple projects, meet deadlines, deliver results; understand data and analytics to inform decisions - p]:pt-0 [&>p]:mb-2 [&>p]:my-0 animate-in fade-in-25 duration-700"> Selling – your ideas and strategy - p]:pt-0 [&>p]:mb-2 [&>p]:my-0 animate-in fade-in-25 duration-700"> Utilize AI-enabled tools (e.g., chatbots, content creation, competitive intelligence) to improve efficiency, accuracy, and streamline routine tasks while following company AI governance and data privacy standards - p]:pt-0 [&>p]:mb-2 [&>p]:my-0 animate-in fade-in-25 duration-700"> Create new programs and campaigns, including emails, landing pages, and nurture programs that drive pipeline and conversion - p]:pt-0 [&>p]:mb-2 [&>p]:my-0 animate-in fade-in-25 duration-700"> Drive day-to-day tactical execution and ensure deliverables and quality standards are met, proactively managing timelines and stakeholders - p]:pt-0 [&>p]:mb-2 [&>p]:my-0 animate-in fade-in-25 duration-700"> Develop user personas and segmentations to deliver messages to the right audiences - p]:pt-0 [&>p]:mb-2 [&>p]:my-0 animate-in fade-in-25 duration-700"> Proactively identify opportunities for program and process improvements - p]:pt-0 [&>p]:mb-2 [&>p]:my-0 animate-in fade-in-25 duration-700"> Build a consistent feedback loop for continuous improvement of pipeline generation, high conversion rates, and revenue acceleration - p]:pt-0 [&>p]:mb-2 [&>p]:my-0 animate-in fade-in-25 duration-700"> Assess and formulate strategy based on campaign performance ABOUT OUR PLATFORM Tungsten Automation's Intelligent Automation software platform helps organizations transform information-intensive business processes, reduce manual work and errors, minimize costs, and improve customer engagement. We combine Generative AI, Knowledge Management, Intelligent Document Processing, Process Orchestration, mobility and engagement, and analytics to ease implementations and deliver dramatic results that mitigate compliance risk and increase competitiveness, growth, and profitability—particularly crucial for highly regulated industries facing complex compliance requirements. No other software vendor offers a platform of complementary technologies integrated into a scalable, manageable software platform, positioning us to grow and dominate the process automation space. While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.

• Own & Scale the Merchant Growth Pillar – Take full ownership of the product area at the heart of Ordergroove's value, defining how merchants get started, see value, and grow. You'll lead high-stakes initiatives across onboarding, incentives, cancellations, and daily workflows, pairing strong execution with clear strategic direction beyond the current roadmap. • Ship AI as a Foundational Capability – Lead the application of AI across merchant and subscriber experiences, agents that automate complex workflows, intelligence that surfaces the right action at the right moment, and personalization that drives measurable retention and growth. Treat AI as core infrastructure, not a feature bolt-on. • Raise the Bar on Experience-First Product Design – Apply a strong UI/UX lens to merchant-facing workflows, working closely with Design and Engineering to deliver best-in-class self-service. You'll advocate for intuitive, opinionated product design that turns satisfied merchants into raving fans. • Operate as a High-Impact, High-Visibility Product Leader – Serve as a senior Product voice for Merchant Growth with regular C-suite exposure and influence. You'll earn trust across Product, Engineering, GTM, and Operations, and be a key voice in shaping strategy, prioritization, and how Product shows up across the company, leading through influence, not org chart. • Set Product Strategy & Direction – Define and communicate a clear, long-term product vision aligned to company goals and customer needs. Translate strategy into focused roadmaps that emphasize outcomes over output and provide clarity across teams. • Drive Cross-Functional Alignment – Partner deeply with Engineering, Design, Data, Operations, and Go-To-Market teams to align on priorities, trade-offs, and execution, ensuring solutions drive adoption, retention, and revenue. • Champion Customer-Led Decision Making – Ground product decisions in deep customer understanding, leveraging direct merchant engagement, research, and data to balance merchant needs with end-consumer impact. • Deliver with Accountability – Own execution from discovery through launch and iteration. Define success metrics, assess outcomes, and continuously refine based on learnings and market signals.

Role DescriptionAs a Senior Manager, Product Management for Web Experience within the Integrated Marketing organization, you will help shape and advance the Dropbox.com experience in partnership with design, engineering, and marketing teams. You will translate the north-star strategy into actionable roadmaps, manage the day-to-day execution of web initiatives, and ensure the website continues to serve as a compelling expression of our brand and a critical part of the user lifecycle. In this role, you will manage and coach a small team of product managers and producers, guiding them through short and mid-term roadmap development, prioritization, and sprint planning. You will also work closely with stakeholders across marketing and product to ensure the web experience aligns with key business objectives, user needs, and campaign priorities. This role offers the opportunity to directly shape Dropbox’s digital presence while gaining meaningful cross-functional exposure and driving impact at scale. Responsibilities - Manage and mentor a team of web product managers and producers, supporting their development and ensuring high-quality execution across initiatives. - Translate the north-star strategy into mid-term roadmaps and partner with the team to define and deliver near-term priorities, features, and improvements. - Lead cross-functional collaboration with web engineering, web design, and integrated marketing partners to drive high-impact enhancements to the Dropbox.com experience. - Partner with stakeholders across marketing, product, and design to align on goals, requirements, and success criteria for web initiatives. - Support the execution of optimization efforts, including user journey improvements, experimentation, and data-driven enhancements to engagement and conversion. - Ensure roadmap visibility, prioritization clarity, and consistent communication with cross-functional teams and leaders regarding progress and outcomes. - Maintain a customer-first mindset, leveraging insights and qualitative and quantitative data to inform product decisions and identify opportunities for improvement. Requirements - 7+ years of product management experience with a focus on web-based products or digital experiences - 2+ years managing a team of product managers; at minimum, one year mentoring and guiding other product managers as team lead - Demonstrated experience translating strategic direction into actionable product roadmaps and delivering high-quality digital experiences - Strong understanding of web technologies, user experience principles, and the product development lifecycle - Proven ability to collaborate effectively with engineering, design, data, and marketing teams to deliver cohesive web experiences - Experience using data, experimentation, and analytics to guide decision-making and optimize user journeys and conversion funnels - Strong organizational and communication skills, with the ability to manage multiple priorities, maintain alignment across stakeholders, and communicate product updates clearly. Preferred Qualifications - Experience collaborating with integrated marketing teams or supporting marketing-driven web initiatives - Experience working in both product-led and sales-led software-as-a-service environments - Familiarity with content management systems such as Adobe Experience Manager, Webflow, or Contentful - Experience with web experimentation frameworks and A/B testing methodologies - Knowledge of web analytics platforms including Google Analytics, Adobe Analytics, or Amplitude CompensationCanada Pay Range $145,400—$196,600 CAD

The Product Manager – Commerce Engine is responsible for owning a defined area of the Commerce Engine platform, driving both product discovery and delivery. This role goes beyond execution to ensure the right problems are being solved — working closely with customers, stakeholders, and cross-functional teams to identify opportunities, validate solutions, and deliver high-impact outcomes. Operating within a multi-squad Agile environment, the Product Manager partners closely with Engineering, UX, and Product Leadership to shape priorities, guide delivery, and ensure alignment with long-term product strategy. This is a high-impact role focused on balancing short-term delivery with long-term product health, scalability, and market fit. Key Responsibilities: - Own problem discovery and validation within your product area. - Conduct customer interviews, stakeholder sessions, and market research to identify opportunities. - Develop and test product hypotheses using data and user feedback. - Contribute to product strategy and roadmap definition. - Define success metrics and measure product outcomes post-release. - Own and maintain the Commerce Engine product backlog. - Translate roadmap initiatives into epics, features, and user stories with clear acceptance criteria. - Prioritize work across new features, enhancements, and technical initiatives. - Lead sprint planning, backlog refinement, demos, and release coordination. - Ensure solutions are aligned to validated customer needs and business outcomes. - Balance feature delivery with platform stability and long-term sustainability. - Partner with Engineering on effort sizing, trade-offs, and release planning. - Work closely with Engineering, QA, DevOps, and UX to deliver scalable, high-quality solutions. - Act as the voice of the customer in product decisions. - Align with Product Leadership on roadmap priorities and strategic direction. - Coordinate across teams to manage dependencies and integrated releases. - Support discovery sessions and solution validation discussions. - Translate stakeholder needs into clearly defined, execution-ready work.