The Product Manager – Commerce Engine is responsible for owning a defined area of the Commerce Engine platform, driving both product discovery and delivery. This role goes beyond execution to ensure the right problems are being solved — working closely with customers, stakeholders, and cross-functional teams to identify opportunities, validate solutions, and deliver high-impact outcomes. Operating within a multi-squad Agile environment, the Product Manager partners closely with Engineering, UX, and Product Leadership to shape priorities, guide delivery, and ensure alignment with long-term product strategy. This is a high-impact role focused on balancing short-term delivery with long-term product health, scalability, and market fit. Key Responsibilities: - Own problem discovery and validation within your product area. - Conduct customer interviews, stakeholder sessions, and market research to identify opportunities. - Develop and test product hypotheses using data and user feedback. - Contribute to product strategy and roadmap definition. - Define success metrics and measure product outcomes post-release. - Own and maintain the Commerce Engine product backlog. - Translate roadmap initiatives into epics, features, and user stories with clear acceptance criteria. - Prioritize work across new features, enhancements, and technical initiatives. - Lead sprint planning, backlog refinement, demos, and release coordination. - Ensure solutions are aligned to validated customer needs and business outcomes. - Balance feature delivery with platform stability and long-term sustainability. - Partner with Engineering on effort sizing, trade-offs, and release planning. - Work closely with Engineering, QA, DevOps, and UX to deliver scalable, high-quality solutions. - Act as the voice of the customer in product decisions. - Align with Product Leadership on roadmap priorities and strategic direction. - Coordinate across teams to manage dependencies and integrated releases. - Support discovery sessions and solution validation discussions. - Translate stakeholder needs into clearly defined, execution-ready work.

Job Title: Sr. Product Manager Location: 100% Remote - anywhere in the Continental U.S. Salary: $140,000/year Note: All advertised positions are salaried and full-time. About Us Friends From The City is a design, research, and engineering company focused on public impact. Our mission is to make digital interactions with government simple, intuitive, and accessible. That means removing barriers like confusing user flows, inaccessible content, and language limitations that prevent people from getting what they need. We build digital products using accessible design, rigorous research, and reliable code. About the Role Millions of people rely on government websites and applications to access critical services like healthcare, housing, and financial support. But when those tools are slow, confusing, or difficult to use, it can make essential tasks feel impossible. As a Product Manager at Friends, you will help lead that work. You will bring clarity, direction, and structure to teams building digital tools that serve real people with real needs. Your role is to ensure we are solving the right problems, delivering usable solutions, and creating lasting impact through thoughtful strategy. Note: This role is contingent upon contract award.

• Own the product strategy and roadmap for RevenueCat's Analytics and Experiments products. • Be obsessed with your customers. You will triage and investigate complex data and analytics problems deeply, instead of fully delegating to engineering. • Recommend, develop and maintain new benchmarks and metrics that deliver value to our developers, and help them make more money. • Set the vision. Create a plan that is cohesive, intentional, and impactful. • Get it done. Collaborate closely with engineering, data science, and GTM teams to bring robust analytics and experimentation tools to market.

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: **Must be within a reasonable commute to a facility** Job Summary This position demonstrates advanced knowledge of entry writing. He/She classifies according to the Harmonized Tariff Schedules (HTS), participates in government agencies clearances (PGA), Code of Regulations, and Customs regulations. Responsibilities: - Prepares customs entries and forwards freight to designated locations including interface with international and domestic carriers, overseas offices, and importers. - Prepares customs entries and follows-up with the clearance process on all entries prepared. - Communicates documentation discrepancies to client and supervisor. - Coordinates freight delivery to designated locations. - Resolves finance and accounting reconciliation exchange issues. - Scans entries into the imaging system meeting allotted and sensitive time requirements. - Prepares reports/presentations and analysis using various software packages and databases. - Follows up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins. - Establishes and maintains client relationships. - Requires a weekend work schedule on a department rotation basis and holiday schedule based on the needs of the operation and account requirements. Qualifications: - High school diploma, GED, or International equivalent - Minimum of 2 years' experience working for a Customs Broker - Basic knowledge of customs operations, laws and regulations, and other government departments - Proficiency in Microsoft Office - Customers Broker License - Preferred - Accurate and rapid data entry - Excellent verbal and written communications skills Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Employer will sponsor visas for specific positions. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.