• Effectively manage assigned territory • Understand sales goals and establish self-directed sales coverage with manager's assistance • Develop tactics and coordinate efforts to fulfill quarterly and annual objectives • Achieve annual sales targets and objectives • Apply business unit marketing policies, procedures and plans • Utilize selling process to achieve sales results • Train internal and external customers on product applications • Maintain and communicate account and prospect information • Build collaboration among team members • Continuously learn and improve skills relative to the market, products, and applications

At Children’s Wisconsin, we believe kids deserve the best. Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/ Job Summary The Account Resolution Representative is responsible for obtaining fiscal resolution of Government, Medicaid HMO, and Commercial insurance claims. Fiscal resolution is accomplished through following governmental regulations and guidelines & commercial insurance contractual agreements to ensure facility is receiving proper payment for services rendered. The Account Resolution Representative is responsible for investigation of claims denials, insurance processing errors, & open no response claims; in addition to verification accounts are with the correct payer liability and balance. The role also requires follow up on previously actioned on denials, escalation of stalled claims, and identification of payer specific trends to escalate with the Hospital Billing leadership team. Essential Functions - Utilizes Hospital computer billing system(s) (Epic) to follow-up on unpaid, underpaid, and credit balance claims ensuring timely filing guidelines are followed. - Verifies accounts are with the correct payer liability and balance with the payer by utilizing payer websites and electronic eligibility clearinghouses to verify the accuracy of the patient insurance information. Ensures timely claim submission(s). - Performs comprehensive collection actions including contacting patients/parents, insurance companies, correcting and resubmitting claims. Documents activities in the appropriate system. - Responsible for responding to and resolving claim denials by filing appeals in accordance with individual payer requirements. - Identifies and escalates denials to RN Auditors per applicable departmental policies and procedures. - Analyzes payer errors and/or denials to identify trends. Escalates trends and high volume issues to Lead and Management to lessen impact on Cash flow. - Validates and facilitates release of information (ROI) requests for patient medical records from external requestors (insurance payers and third-party vendors) in a timely and efficient manner. Partners with Release of Information team and vendor to ensure deadlines related to release of information are met to avoid denials and financial risks to Children’s Wisconsin. Ensures accuracy and quality of the medical records processed and released. - Investigates credit balances to include research of EOB’s and verification of accurate contractual discounts. Review written requests for refunds from insurance companies and other payers to protect CHW’s financial interests and completes appropriate paperwork for management authorization. - Maintains current knowledge of all payer contracts and third party payer billing/ reimbursement policies for all lines of business (Government, HMO and Commercial). - Reviews and enters adjustment requests as appropriate using departmental specific adjustment codes. Legacy Essential Functions - Works with Lead to resolve complex claims issues using all available departmental resources. - Complies with productivity standards while maintaining quality levels. Documents all work in accordance with departmental standards. - Responsible for understanding and adhering to the Children’s Organizational Code of Ethics and for ensuring that personal actions comply with the policies, regulations and laws applicable to Children's business. - Utilizes appropriate tools and resources to assist in the processing and follow up of claims, such as Adobe, RightFax and payer and vendor websites. Education: - High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) Required - Associate's Degree or higher in Medical Billing and Coding, in Health information Management, Healthcare Services Management, Health Information Technology Preferred or - Associate's Degree in a business related field Preferred Experience: - 2+ years experience in claims follow up , HCFAs and/or UB-04’s (preferably in a hospital setting) including insurance reimbursement procedures and comprehension of insurance EOB’s Required - General pediatric and/or pediatric subspecialty experience Preferred - Prior Epic experience Preferred Knowledge, Skills and Abilities: - Basic knowledge of medical records and the Health Insurance Portability and Accountability Act of 1996 (HIPAA). - Basic knowledge and understanding of medical terminology and human anatomy and disease processes. - Basic knowledge of ICD-10, CPT and HCPCS level II codes. - Demonstrates accuracy and attention to detail. - Demonstrated strong problem solving skills including the ability to handle difficult situations. - Ability to prioritize, organize and meet deadlines. - Excellent verbal and written communication skills. - Ability to work independently with minimal supervision. - Comfortable in both making decisions and acting. - Ability to multi-task and function effectively in a team environment and maintain effective relationships with coworkers, vendors and payers. - Advanced computer skills including in using Microsoft Office products, Adobe, electronic mail and/or electronic health information records systems and proficient keyboarding skills. Required for All Jobs: - This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be requested in the performance of this job. - Employment is at-will. This document does not create an employment contract, implied or otherwise. - Remote Position! - Flexible schedule - Epic preferred - 2+ years in claims follow‑up with HCFAs/UB‑04s and insurance reimbursement/EOB comprehension required - Pediatric or pediatric subspecialty experience preferred - Prior Epic experience preferred Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law. Certifications/Licenses:

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Sales Enablement Job Sub Function: Sales Strategy Job Category: Professional All Job Posting Locations: Quebec (Any City), Toronto, Ontario, Canada Job Description: Johnson & Johnson recrute un(e) Agent de liaison national(e) basé(e) au Québec. Il s’agit d’un contrat à durée déterminée de 12 mois. À propos de l’Oncologie Notre expertise en médicaments innovants est guidée et inspirée par les patients, dont les perspectives alimentent nos avancées scientifiques fondées sur la recherche. Des visionnaires comme vous travaillent au sein d’équipes qui sauvent des vies en développant les médicaments de demain. Notre équipe en oncologie vise l’élimination du cancer en découvrant de nouvelles voies et modalités pour trouver des traitements et des guérisons. Nous façonnons l’avenir de la médecine et recherchons des innovateurs animés d’un engagement constant envers les résultats. Joignez‑vous à nous pour développer des traitements, découvrir des cures et tracer le chemin du laboratoire à la vie réelle, tout en plaçant les patients au cœur de chaque étape. Pour en savoir plus : https://www.jnj.com/innovative-medicine Description du poste Le ou la Agent de liaison est un(e) contributeur(trice) individuel(le) senior, national(e) et de terrain, responsable de la coordination et de l’exécution des activités stratégiques d’engagement des leaders d’opinion (KOL) et des activités liées aux congrès en oncologie génito‑urinaire (GU). Le rôle agit à titre de responsable national unique de l’exécution, orchestrant les plans d’engagement des KOL, la préparation aux congrès et la collecte structurée d’insights afin d’assurer un engagement externe cohérent, de grande qualité et à fort impact. Le ou la Agent de liaison agit par influence et par coordination transversale, en étroite collaboration avec les équipes de Marque, Médical, Accès et les équipes Terrain, afin de traduire les perspectives externes en contributions exploitables tout en protégeant le temps terrain. Le poste vise à renforcer la mobilisation autour de la marque, la préparation concurrentielle et la qualité d’exécution dans un environnement oncologique complexe et hautement concurrentiel, sans gestion directe de personnel, sans responsabilité budgétaire ni responsabilité de stratégie à l’échelle de l’entreprise. Responsabilités clés Élaborer, coordonner et exécuter des stratégies nationales d’engagement des leaders d’opinion (KOL) en oncologie GU, incluant l’établissement et le maintien de relations de confiance avec les leaders d’opinion canadiens prioritaires, tout en assurant un engagement externe cohérent, de haute qualité et conforme, aligné aux priorités de la marque Agir comme principal responsable national de l’exécution pour la planification et la réalisation des congrès, en coordonnant les équipes interfonctionnelles afin de maximiser l’engagement des leaders d’opinion, la visibilité et la génération d’insights lors de congrès régionaux, nationaux et de certains congrès internationaux Synthétiser et traduire les enseignements tirés des interactions avec les leaders d’opinion et des congrès en recommandations concrètes pour les équipes Marques, Marketing, Médical et Accès afin d’orienter la planification, l’exécution et la prise de décision Collaborer avec les gestionnaires de territoire et les directeurs(trices) régionaux(aux) afin d’aligner et de coordonner les activités d’engagement, permettant une exécution efficace tout en partageant les meilleures pratiques et les enseignements entre les régions Agir à titre de représentant(e) commercial(e) senior lors d’interactions externes à fort impact, en appliquant des compétences avancées en vente consultative et en influence afin de soutenir le positionnement et la promotion de la marque de manière conforme Soutenir occasionnellement des projets ad hoc ou des demandes ponctuelles, tels que la participation à des groupes de travail interfonctionnels, la contribution à des initiatives internes de développement des capacités ou de partage des meilleures pratiques, ou le soutien à des rencontres de leadership spécifique. Contribuer de façon intermittente à l’intégration, au transfert de connaissances ou au mentorat informel liés à l’engagement des leaders d’opinion ou à l’exécution des congrès Assurer des limites claires du rôle et le respect de toutes les politiques et réglementations applicables Exigences Formation minimale requise : Baccalauréat Autre : Diplôme d’études supérieures pertinent (atout) Années d’expérience requises : Minimum de 4 ans d’expérience en gestion de comptes clés ou en ventes auprès de professionnels de la santé, idéalement en oncologie Connaissances, compétences et aptitudes requises Excellente connaissance du paysage oncologique canadien Maîtrise des technologies et systèmes d’affaires standards (Microsoft, Veeva, etc.) Excellentes compétences en communication écrite et verbale Connaissances, compétences et aptitudes privilégiées Bilinguisme (anglais et français) considéré comme un atout Compétences avancées en vente consultative et en influence Solides aptitudes en collaboration interfonctionnelle, avec une expérience démontrée de travail avec divers intervenants internes et externes clés, ainsi qu’une capacité à établir des partenariats stratégiques avec des professionnels de la santé Capacité d’analyse et de synthèse pour capter, distiller et traduire les perspectives externes en recommandations claires et exploitables pour les parties prenantes internes Compréhension démontrée des tendances de l’industrie, capacité à identifier des occasions d’amélioration de notre position concurrentielle, avec un fort accent sur l’impact patient et une approche résolument centrée sur le client Expérience de leadership en contexte de changement et de transformation, avec de solides compétences en leadership Déclaration : Conformément à Notre Credo (https://www.jnj.com/our-credo), Johnson & Johnson est responsable envers ses employés qui travaillent avec nous partout dans le monde. Nous offrons un environnement de travail inclusif où chaque personne est considérée comme un individu. Chez Johnson & Johnson, nous respectons la diversité et la dignité de nos employés et reconnaissons leur mérite. Engagement en direct : Merci de l’intérêt que vous portez à J&J. Conformément à Notre Credo, Johnson & Johnson est responsable envers ses employés qui travaillent avec nous partout dans le monde. Nous offrons un environnement de travail inclusif où chaque personne est considérée comme un individu. Si vous avez besoin de mesures d’adaptation à quelque étape que ce soit du processus de recrutement, veuillez nous en informer et nous travaillerons avec vous afin de vous permettre de participer pleinement au processus. Johnson & Johnson is recruiting for a national Thought Leader Liaison based in Quebec. This is a 12 month fixed term contract. About Oncology Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Our Oncology team is focused on the elimination of cancer by discovering new pathways and modalities to finding treatments and cures. We lead where medicine is going and need innovators with an unwavering commitment to results. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine The Thought Leader Liaison (TLL) is a national, field‑based senior individual contributor responsible for coordinating and executing Thought Leader (KOL) strategic engagement and congress‑related activities across GU Oncology. The role acts as a single national execution lead, orchestrating KOL engagement plans, conference readiness, and structured insight capture to ensure consistent, high‑impact external engagement. The TLL operates through influence and cross‑functional coordination, partnering closely with Brand, Medical, Access, and Field leadership to translate external insights into actionable input while protecting field time. The role is designed to strengthen brand advocacy, competitive readiness, and execution quality in a complex and increasingly competitive oncology environment, without people leadership, budget ownership, or enterprise-wide strategy accountability Key Responsibilities Develop, coordinate, and execute national Thought Leader (KOL) engagement strategies across GU Oncology, including building and sustaining trusted relationships with priority Canadian Thought Leaders and, ensure consistent, high‑quality, and compliant external engagement aligned with brand priorities Serve as the primary national execution lead for congress planning and execution, coordinating cross‑functional teams to maximize Thought Leader engagement, visibility, and insight generation at regional, national, and select international conferences Synthesize and translate Thought Leader and congress‑derived insights into actionable input for Brand, Marketing, Medical, and Access teams to inform planning, execution, and decision‑making Collaborate with Territory Managers and Regional Business Managers to align and coordinate engagement activity, enabling effective execution while sharing insights and best practices across regions Act as a senior commercial representative in high‑impact external interactions, applying consultative selling and influence skills to support brand positioning and advocacy in a compliant manner The individual in this role may occasionally support ad‑hoc projects or requests such as participation in cross‑functional working groups, contribution to internal capability‑building or best‑practice sharing initiatives, or support for special leadership meetings. The role may also intermittently assist with onboarding, knowledge transfer, or informal mentoring related to Thought Leader engagement or congress execution. The individual must also ensure clear role boundaries and compliance with all applicable policies and regulations Required Minimum Education: Bachelors Degree Other: Related graduate degree Required Years of Related Experience: Minimum 4 years’ experience in Key Account Management or Sales engaging with Health Care Professionals preferably in Oncology Required Knowledge, Skills and Abilities: (Include any required computer skills, certifications, licenses, languages, etc.) · Strong knowledge of the Canadian Oncology landscape · Proficiency in standard business technology and systems is required (Microsoft, Veeva, etc) · Strong written and verbal communication skills Preferred Knowledge, Skills and Abilities: (Include any preferred computer skills, certifications, licenses, languages, etc.) · Bilingual proficiency in English and French is an asset · Advanced consultative selling and influence skills · Strong cross‑functional collaboration skills with experience working cross functionally with various key internal & external stakeholders with the demonstrated ability to create key strategic partnerships with HCPs · Analytical and Synthesis skills to capture, distill, and translate external insights into clear, actionable input for internal stakeholders · Demonstrated understanding of industry trends, recognize opportunities to enhance our position competitively, with a strong focus on patient impact and exceptional customer centricity · Experience leading through change and transformation with strong leadership skills. Statement: As guided by Our Credo (https://www.jnj.com/our-credo) Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Live Engagement: Thank you for your interest in J&J. As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. If you require any accommodation at any point in the recruitment process, please let us know and we will work with you in an effort to ensure that you are able to fully participate in the process. Required Skills: Preferred Skills: Brand Positioning Strategy, Coaching, Commercial Awareness, Competitive Landscape Analysis, Cross-Functional Collaboration, Customer Centricity, Interpersonal Influence, Market Research, Process Improvements, Product Marketing Sales, Sales Enablement, Sales Prospecting, Sales Support, Strategic Sales Planning, Strategic Thinking, Technical Credibility The anticipated base pay range for this position is : 112,150.00 - 162,150.00 Additional Description for Pay Transparency: As applicable for the role - Under current guidelines, this position is eligible for a discretionary performance bonus. The Company uses Artificial Intelligence in its assessment of applicants. This job posting is for an existing position.

• Achieves increased sales revenue and profitability within the Southern FL market • Meet or exceed sales goals and objectives set by management • Create demand by educating on the features and benefits of Certa-Lok restrained joint PVC Product system • Perform professional presentations or demonstrations of company’s products and services • Establish, develop and maintain business relationships with distributors, engineers, municipalities, contractors, and other key contacts • Build and maintain ongoing awareness of industry products and services • Evaluate marketing data by utilizing sales management software tools • Actively manage travel schedule to cover assigned territory • Maintain professional and technical knowledge by attending educational workshops • Focus should especially be paid to directional drilling, pipe bursting, and other areas where restrained pipe is needed. • Resolve customer complaints by identifying problems and expediting solutions • Provide management weekly market activity/results and monthly territory analyses • Work closely with distribution in order to forecast monthly sales volume • Analyze the territory/market’s potential and determine the value of existing and prospective customers