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Our innovative tools, diagnostics & services unlock access to accurate, essential information to advance global health.
Senior Account Manager
Location
Illinois + 4 moreAll locations: Illinois | Iowa | Michigan | Minnesota | Wisconsin
Posted
64 days ago
Salary
$91K - $154K / year
Seniority
Senior
Job Description
Senior Account Manager
OraSure Technologies
• Meet monthly, quarterly and yearly sales quotas and account “close” goals and provide customer feedback to improve OraSure products to best meet our market demands • Prospect new customers within a prescribed territory • Market/promote products within the assigned territory to meet or exceed sales quota and account closure goals. Portfolio productions include Point of Care tests for HIV, Hepatitis C and Syphilis, as well as an OTC HIV test • Support and train new customers, assist with validations as required • Support and manage appropriate distribution partners to help drive demand for OraSure products with their end customers • Prepare and present business reviews for all key customers as defined by your Sales Manager • Follow up with all new and existing customers to ensure training is completed, product is being utilized correctly, and seek opportunities to expand business in existing accounts • Provide customer support as needed • Introduce new OraSure products/services when applicable • Work cooperatively and synergistically with team members and across business units • Annual/daily revenue forecasting as required by Sales Manager • Responsibility for meeting sales objectives in the assigned territory, including prospecting, forecasting and closing business • Ensuring the success of distribution partners through educating, directing, and holding accountable those that carry OraSure products in the territory • Provide sales management with accurate forecasts, business plans and territory reports • Gathering competitor intelligence, researching customer base • Scheduling appointments and associated business travel • Meet and exceed goals for demand generating KPI’s (Key Performance Indicators), including customer meetings, phone calls, and other critical activities • Product demonstration and instruction in assigned territory • Attending trade shows and conferences, as directed by Sales Director • Prompt follow-up to customer inquiries, by phone, email or written correspondence • Use of OraSure’s Customer Relationship Management (SFDC) program on a daily basis to enter customer contact information, leads, and pipeline management • Face to face and virtual client appointments, presentations to decision makers, in-service demonstration for staff • Provide outstanding customer service to both new and existing customers. • Proactively identify customer issues and assist in their resolution • Timely completion of all administrative assignments, including monthly reports, routine forecasts, expense reports, and SFDC documentation • Performs job duties and tasks in compliance with OraSure Technologies’ standards and specifications. • Ensures job duties and tasks conform to FDA and ISO regulations that apply to OraSure Technologies, Inc.
Job Requirements
- Ability to present OraSure products successfully generating incremental sales and closing new business
- Ability to assess and prioritize OraSure opportunities within assigned territory and successfully close business
- Knowledge in formulating, writing and following a business plan for assigned territory
- Self-motivation, initiative and time management skills
- Excellent communication skills; ability to lead product demonstration sessions for large and small groups of customers as needed
- Proficient in Microsoft Office Suite or similar technology platforms
- Ability to prepare or respond to a request for proposal
- Demonstrated product knowledge
- Knowledge of (or ability to learn) the competitive marketplace
- Bachelor's degree required
- 5+ years of sales experience
- Familiarity with the diagnostics marketplace
- Operate company provided business tools (laptop, phone, etc.)
- Willing to travel up to 50%, depending upon territory
- Operate remotely but residence in IN, IL, MI, WI, MN or IA
Benefits
- Tiered Medical PPO, EPO, Vision and Dental coverage
- Disability and Life Insurance Benefits
- Generous 401K plan and company-matching contributions
- Highly competitive paid time-off
- Maternity Leave and Parental Leave Coverage
- Employee Referral Program – you may be eligible for a cash bonus if your referrals are hired
- Employee Assistance Program
- Employee Service Recognition
- Job-related Training Programs
- Ability to participate in Teams, Committees, Events and Clubs
- Depending on the role you may be eligible to work in a hybrid environment or fully remotely
- Free Onsite Parking
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