• Partner with Product Managers and Engineers during roadmap and sprint planning to identify high-impact experimentation opportunities • Own the full experimentation lifecycle, including hypothesis framing, test design, instrumentation validation, analysis, and stakeholder communication • Analyze user funnels and retention metrics to identify drop-offs, engagement drivers, and long-term user behavior patterns • Build and maintain dashboards and reporting frameworks to provide visibility into product performance • Investigate anomalies and unexpected changes in metrics, identifying root causes and communicating findings effectively • Conduct ad hoc deep-dive analyses to support product decisions and strategic initiatives • Work directly with event-level product data to uncover insights beyond standard dashboards • Contribute to improving data quality, tracking, and analytical best practices across the team

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: The Product Analyst is a member of the Product Solutions team and will have critical contributions to delivering product implementations. The Product Analyst role will work with cross-functional teams, such as Product, Technology, Sales and Customer Success to demonstrate and support our Monitoring solutions. This person will support discovery and solutioning for new customer monitoring implementations and support post-live efforts. They will partake in product development meetings to comprehend new functionalities and report on customer feedback. More specifically, the individual in this role will: - Serves as a Product subject matter expert and contributes to preparing internal stakeholders for the ongoing support of product pilots and implementations - Demonstrates monitoring solutions to current and prospective customers, explaining features, benefits, and usage in a clear, engaging and persuasive manner - Creates and maintains product documentation that the client implementation team can refer to for RFP, FAQ and other product collateral - Exhibits a passion for serving customers and seeing them successful in their product implementation, providing guidance and support in product testing and implementation - Manages high volumes of product implementation tasks and projects with minimal guidance - Responds with appropriate urgency to situations and events that require a swift response or turnaround, and takes effective action in a timely and responsive manner - Thinks creatively, exercises strong and confident judgement, and is proactive in solving problems as they arise in customer integrations - Exhibits a high level of professionalism, integrity, and discretion in handling confidential information What You May Need to be Successful: - Three or more years experience in customer implementations - Experience working closely with Sales and Client Success Teams from the pre-sales stage through the end of the implementation lifecycle, supporting enterprise level B2B SaaS solutions - Customer focused and a passion for user experience and working with people - Ability to understand both the technical and business sides of the product and is ultimately responsible for representing the end user’s needs - Strong interpersonal, collaboration, and relationship building skills - Demonstrated ability to take charge of tough problems, attacking them from different angles and bringing together a diverse array of stakeholders to drive great business results for the customer - Organized, and energetic team player with meticulous attention to detail - Able to work independently with limited supervision and guidance - Ability to multi-task and prioritize a high-volume workload - Willingness, desire, and aptitude to take on new tasks, develop new concepts, and programs on the job Why First Advantage is Your Next Big Career Move First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: - Ability to work remotely with occasional business travel - Medical, Vision, Dental, and supplementary benefit plans - 401k with an employer match, and an Employee Stock Purchase Plan (ESPP) - Competitive and flexible Paid Time Off (PTO) and 8 paid company holidays - Access to new tech and growth opportunities, and leaders who want to see you succeed! What Are You Waiting For? Apply Today! You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! The salary range for this position is approximately $70k-$80k base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. UnitedHealthcare is a rapidly growing company dedicated to transforming the healthcare industry through innovation. We are seeking an enthusiastic and curious individual who is well-versed in all things digital to fill the role of Digital Product Analyst for the Medicare Supplement Online Enrollment (MS OLE) team. In this role, you will be responsible for executing the product strategy and vision outlined by the product management team. This includes market research, analyzing, defining, and documenting digital products and translating work into succinct requirements for the technical team. In this position you will be a liaison between your business partners and delivery teams. You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: - Work with the Medicare Supplement Online Enrollment (MS OLE) digital product team to develop and execute a product roadmap for enhancing user experiences - Refine and/or expand details of capabilities and/or features including identifying how the experience will work, dependencies to make it work, risks and acceptance criteria; provide supportive information and requirements documentation of your findings - Function as a liaison between front-end and back-end capabilities to ensure seamless consumer experience; Create and maintain product documentation, including flows, user journeys, and data integrations - Collaborate with Subject Matter Experts to understand current experiences, identify gaps, and gather data requirements for new consumer experiences - Conduct product and market research and competitive analysis to identify gaps and opportunities - Participate in post-release testing and health checks as required - Work with leaders from tele-sales or distribution and partner with digital product managers to identify opportunities, define gaps in desired optimized experiences and/or identify data needs required to optimize existing agent experiences and deliver new digital experiences - Serve as an advocate for our shoppers and agents to build and improve their digital experiences while integrating with other areas of our business to deliver on our omnichannel goals - Provide project management support to keep digital product teams on track and better communicate with our key stakeholders - Partner with product managers and key business partners to identify potential areas for improvement and personalization You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - 4+ years in ecommerce and/or digital product role - 4+ years of experience in agile teams Preferred Qualifications: - Health care experience or experience in other interactive and digital industries such as retail and financial services or digital agencies - Experience with Agile software development processes. Formal experience with one or more recognized Agile methodologies (Scrum, etc.) or toolsets (VersionOne, Rally, etc.) - Experience working successfully in a large, matrixed organization - Experience coordinating priorities and contributions of a network of stakeholders from across a large, diverse organization - Experience delivering Web experiences that meet user needs based on usability research, UX design and information architecture principles, and product management methodologies - Ability to develop and maintain relationships to establish trust and credibility across a matrixed, cross-functional team - Demonstrated ability to manage and prioritize deliverables - Solid communication skills, including written, spoken and presentation styles *All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

• Lead the design, automation, and delivery of monthly and ad-hoc reporting on product performance, revenue, cost metrics, and member behavior, enabling senior leadership to make time, strategic decisions • Integrate and validate data from multiple internal and external systems, ensuring accuracy and constancy for enterprise reporting, strategic planning, and compliance • Liaise directly with stakeholders to resolve data integrity issues and enhance reporting quality • Develop automated reports and automate current routine reports to improve efficiency • Assist with various product related initiatives including but not limited to pricing analysis, collateral material, product dashboard, etc. • Support key product launch and implementation • Conduct market and competitive research to identify opportunity alongside Product Managers • Conduct member research to identify key member pain points • Provide accurate ad hoc reporting when requested by business line and product management stakeholders • Collaborate with business development to analyze member and market data providing insights and strategic recommendations that support organizational growth goals • Partner with marketing to evaluate and optimize campaign performance, leveraging product and member data to improve targeting, conversion, and ROI • Onboard, train, and provide ongoing guidance for analysts ensuring the consistency in analytics processes, data interpretation, and reporting standards • Serve as a cross-functional analytics resource for initiatives that span across the marketing division • Perform other related duties as requested and special projects as assigned.