At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. UnitedHealthcare is a rapidly growing company dedicated to transforming the healthcare industry through innovation. We are seeking an enthusiastic and curious individual who is well-versed in all things digital to fill the role of Digital Product Analyst for the Medicare Supplement Online Enrollment (MS OLE) team. In this role, you will be responsible for executing the product strategy and vision outlined by the product management team. This includes market research, analyzing, defining, and documenting digital products and translating work into succinct requirements for the technical team. In this position you will be a liaison between your business partners and delivery teams. You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: - Work with the Medicare Supplement Online Enrollment (MS OLE) digital product team to develop and execute a product roadmap for enhancing user experiences - Refine and/or expand details of capabilities and/or features including identifying how the experience will work, dependencies to make it work, risks and acceptance criteria; provide supportive information and requirements documentation of your findings - Function as a liaison between front-end and back-end capabilities to ensure seamless consumer experience; Create and maintain product documentation, including flows, user journeys, and data integrations - Collaborate with Subject Matter Experts to understand current experiences, identify gaps, and gather data requirements for new consumer experiences - Conduct product and market research and competitive analysis to identify gaps and opportunities - Participate in post-release testing and health checks as required - Work with leaders from tele-sales or distribution and partner with digital product managers to identify opportunities, define gaps in desired optimized experiences and/or identify data needs required to optimize existing agent experiences and deliver new digital experiences - Serve as an advocate for our shoppers and agents to build and improve their digital experiences while integrating with other areas of our business to deliver on our omnichannel goals - Provide project management support to keep digital product teams on track and better communicate with our key stakeholders - Partner with product managers and key business partners to identify potential areas for improvement and personalization You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - 4+ years in ecommerce and/or digital product role - 4+ years of experience in agile teams Preferred Qualifications: - Health care experience or experience in other interactive and digital industries such as retail and financial services or digital agencies - Experience with Agile software development processes. Formal experience with one or more recognized Agile methodologies (Scrum, etc.) or toolsets (VersionOne, Rally, etc.) - Experience working successfully in a large, matrixed organization - Experience coordinating priorities and contributions of a network of stakeholders from across a large, diverse organization - Experience delivering Web experiences that meet user needs based on usability research, UX design and information architecture principles, and product management methodologies - Ability to develop and maintain relationships to establish trust and credibility across a matrixed, cross-functional team - Demonstrated ability to manage and prioritize deliverables - Solid communication skills, including written, spoken and presentation styles *All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

• Lead the design, automation, and delivery of monthly and ad-hoc reporting on product performance, revenue, cost metrics, and member behavior, enabling senior leadership to make time, strategic decisions • Integrate and validate data from multiple internal and external systems, ensuring accuracy and constancy for enterprise reporting, strategic planning, and compliance • Liaise directly with stakeholders to resolve data integrity issues and enhance reporting quality • Develop automated reports and automate current routine reports to improve efficiency • Assist with various product related initiatives including but not limited to pricing analysis, collateral material, product dashboard, etc. • Support key product launch and implementation • Conduct market and competitive research to identify opportunity alongside Product Managers • Conduct member research to identify key member pain points • Provide accurate ad hoc reporting when requested by business line and product management stakeholders • Collaborate with business development to analyze member and market data providing insights and strategic recommendations that support organizational growth goals • Partner with marketing to evaluate and optimize campaign performance, leveraging product and member data to improve targeting, conversion, and ROI • Onboard, train, and provide ongoing guidance for analysts ensuring the consistency in analytics processes, data interpretation, and reporting standards • Serve as a cross-functional analytics resource for initiatives that span across the marketing division • Perform other related duties as requested and special projects as assigned.

• Analyze datasets to identify trends and generate actionable insights • Collaborate with data engineering teams to improve and streamline data pipelines • Conduct statistical analysis to test hypotheses and validate findings • Apply statistical modeling techniques to solve business problems • Translate complex data problems into clear solutions for stakeholders • Develop and enhance self-service capabilities for non-analytics stakeholders • Experiment with innovative approaches to enhance speed and scale in analytics • Collaborate with cross-functional teams

Founded in 2017, refurbed is Europe’s fastest-growing marketplace for refurbished products, active in 12 European countries and having surpassed €2Bn in GMV — all while being profitable. With beautiful headquarters in Vienna, we operate as a remote-first company, and our 250+ employees enjoy up to two months of workation per year. We’ve also been recognised as a Top DACH Employer by Kununu for three consecutive years. Our mission is to make sustainable consumption the easy choice by enabling customers to buy products up to 40% cheaper while significantly reducing CO₂ emissions. If you thrive in an environment that values momentum, ownership, and impact, you’ll feel at home here. We’re a fast-paced, high-performance team that works hard and challenges itself everyday. To enable this high-performance every team member enjoys full autonomy over their location (we’re remote-first). WHO YOU ARE: - Bachelor’s degree in a quantitative field. - Minimum of 5 years of experience in analytics. - Proficiency in analytics and BI tools (eg. Looker, Tableau, or PowerBI). - Experience working with large datasets and SQL for data extraction and manipulation. - Strong experience with Python for data analysis, scripting, and statistical modeling. - Familiarity with cloud-based data storage and tools (e.g. BigQuery). - Intermediate understanding of statistical methods, including regression, clustering, and hypothesis testing. - Intermediate understanding of statistics and how to interpret different outputs across various data science models. - Proven track record of driving strategic impact through data-driven insights. - Excellent problem-solving and critical-thinking skills with strong attention to detail. - Effective communication and presentation skills to convey complex data insights to both technical and non-technical audiences. WHAT YOU'LL DO: - Analyze datasets to identify trends, uncover key performance drivers, and generate actionable insights. - Collaborate with data engineering teams to improve and streamline data pipelines. - Conduct statistical analysis to test hypotheses and validate findings. - Apply statistical modeling techniques to solve business problems and improve decision-making processes. - Translate complex data problems into clear solutions and communicate insights to stakeholders. - Develop and enhance self-service capabilities to empower non-analytics stakeholders to access, understand, and explore data independently. - Experiment with innovative approaches—such as AI-driven tools—to enhance speed and scale in analytics. - Collaborate with cross-functional teams, including product, engineering, and marketing, to align analytics efforts with organizational goals. WHY YOU WILL ENJOY WORKING WITH US: Our Culture and Values: - Decisions should be made based on facts and not by hierarchy levels? We sure think so! - We embrace giving and receiving feedback, testing and welcoming new ideas, as well as sharing our knowledge across the company. - You fail sometimes? Well, so do we! We’re all just human, let’s learn from our mistakes to improve in the future! - No matter who you love, where you’re from, who you pray to, whether you pee sitting down or standing up – we are a bunch of talented people who enjoy spending our time making a difference! Personal & Professional Development: - You'll have access to a dedicated learning budget within your department to support your growth, whether it's courses, conferences, or other learning opportunities that matter to you. - We partner with Likeminded, offering you private sessions with experts for your personal growth and mental health. - We frequently host internal workshops, allowing our teams to further develop their skills in different areas and enhancing collaboration across departments. Flexibility: - We care about a healthy work/life balance. We not only function and support a fully remote setting but also offer the possibility to work from our beautiful office in the vibrant heart of Vienna – we love dogs, so feel free to bring your furry little buddy too 😊 - We trust you to do the best job, so we don't care so much when you do it – you are able to self-organize. - You will also be invited to take part in our office weeks, happening three times a year, where you will have the chance to work side by side with your colleagues and enjoy the team-building events and on-site workshops …and much more! See https://careers.refurbed.com/ for further insights!