• Has responsibility for administration of the entire contractual life-cycle of the Luminare Health Benefits Administrative Service Agreements (ASAs). • Manages relationship with Client Management contract owners to ensure contracts accurately reflect services and scope of work. • Works independently and communicates effectively with a broad range of internal stakeholders. • Provides feedback on ways to improve the efficiency of the contract management processes. • Assume leadership responsibility for creating, editing, reviewing, tracking and finalizing the Luminare Health Benefits, Inc. client service agreements and amendments. • Review and analyze contract requests submitted by Client Managers to ensure compliance with contractual requirements, and company policies. • Independently identify, research and resolve contract issues and recommend solutions. • Review and evaluate client requests for changes or revisions of contracts. Recommend and draft contractual provisions as needed. • Participate in contract review meetings with internal stakeholders and provide recommendations for contract modifications or amendments. • Track contract flow, renewals, termination dates and key contract milestones to provide management with updates and reports. • Develop knowledge of Luminare Health product offerings and serve as subject matter expert of contractual terms related to such products. • Responsible for creation and maintenance of documentation on the contract management processes, policy and procedures. • Ability to work with limited supervision and to effectively prioritize and coordinate work assignments to meet requirements and deadlines of the position. • Continuously look for ways to improve contract management processes, tools, systems, and reporting to maximize efficiency.

• Executes funds transfers of multiple types and varying complexity using multiple processing platforms with minimal supervision. • Initiates a subset of manual transactions, resolves routine exceptions, and/or provides secondary approval of initiated/repaired transactions. • Performs detailed financial reconciliation of processed transactions. • Performs initial investigation of reconciliation exceptions and handles execution of adjustments. • Monitors live transactions within multiple processing applications, follows standard policies and procedures to address exceptions. • Escalates appropriately when faced with an unresolved exception or impactful issue. • Ensures compliance with the control framework. • Identifies and reports potential conflicts with relevant regulations to the appropriate parties. • Participation in intermediate change management activities upon request (e.g. executing end-to-end operational regression user test scenarios).

• Create electronic forms based upon direction from Senior Staff • Submit completed files to Senior Staff for review • Design electronic forms with the correct interactive elements • QA assignments to ensure accuracy of verbiage • Follow best Formatter design practices • Communicate with Senior Staff regarding questions or concerns • Use templates to create form files in Formatta • Use Microsoft Word/Adobe Acrobat Pro to view client originals • Attention to detail is a must • Other duties as assigned

• Providing ongoing training and direction to operations and business unit personnel regarding harmonized tariff schedule (HTS) and other government agency reporting requirements • Holding ownership of tariff classification rules and maintenance of existing data to ensure data accuracy • Actively monitoring tariff classification changes for your designated region(s) and updating internal databases and communicating this to external brokers • Demonstrating effective communication skills and strong analytical ability to anticipate and resolve issues while enabling improved decision making • Demonstrating knowledge of regulatory requirement and utilizing depth and breadth of experience to establish trade policies and procedures aligned with regulatory changes, risk and impact • Monitoring and seeking to influence applicable country trade regulatory activity and serve as a liaison at both national and local agency levels • Driving improved regulatory compliance and business effectiveness through process optimization