• Develop Alterdata solutions. • Participate in requirements analysis. • Help enhance our clients' businesses.

• Develop and maintain mobile applications using React Native • Build reusable components and write clean, maintainable code • Collaborate with UI/UX designers to implement intuitive user interfaces • Integrate APIs and third-party services • Debug, troubleshoot, and optimize application performance • Ensure the performance, quality, and responsiveness of applications • Participate in code reviews and contribute to team best practices • Stay up to date with the latest industry trends and technologies

At Calabrio/Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com. Overview of Job Function: As a Principal Engineer, you will be the senior-most technical voice on the US engineering team for Verint's QM and PM platform. You will define and drive the technical direction of the platform, own critical architectural decisions, set the engineering standard for the team, and serve as a key technical partner to global R&D leadership. You will operate at the intersection of hands-on engineering excellence and strategic technical leadership — contributing directly to complex features while shaping how the entire engineering organization builds, scales, and operates its software. This is a high-visibility, high-impact role that requires both deep technical depth and the credibility to influence across teams and time zones. Principal Duties and Essential Responsibilities: Technical Leadership and Architecture - Define and own the technical architecture for QM, PM, and Platform product areas, spanning backend microservices, frontend systems, APIs, data infrastructure, and cloud deployment. - Lead architectural design reviews, produce Architecture Decision Records (ADRs), and drive system-level trade-off analyses across the global engineering team. - Establish and evolve engineering standards, design patterns, coding guidelines, and best practices for the full stack. - Identify systemic technical risks, scalability constraints, and security vulnerabilities; drive their resolution across teams and time zones. - Evaluate emerging technologies and frameworks; recommend and lead adoption initiatives that advance quality, performance, and developer velocity. Full-Stack Engineering Excellence - Contribute hands-on to the most critical and complex features spanning Java/C# backend services, REST/GraphQL APIs, and React/Ext JS frontends. - Own architectural implementation of microservices, event-driven systems, and multi-tenant SaaS patterns at enterprise scale. - Drive performance engineering: profiling, load testing, capacity planning, and optimization across the platform. - Champion secure-by-design practices aligned with OWASP Top 10, SOC 2, and enterprise customer security requirements. - Review code across the engineering team; set a high bar for code quality through exemplary contributions and thorough, constructive reviews. Mentorship and Engineering Culture - Serve as the senior technical mentor for Architects, Senior Engineers, and mid-level engineers across the US and global teams. - Build a culture of engineering excellence, continuous improvement, and technical ownership within the Atlanta team. - Lead internal knowledge-sharing initiatives: tech talks, architecture guild sessions, engineering wikis, and documentation. - Define technical career development pathways; provide coaching and feedback that helps engineers grow into the next level of their careers. Cross-Functional and Global Collaboration - Serve as the primary technical liaison between the Atlanta engineering team and global R&D leadership in Israel and India. - Collaborate with Product Management, UX Design, Data Engineering, and Customer Success to ensure technical strategy is aligned with product vision and customer needs. - Represent engineering perspectives in quarterly roadmap planning, executive-level technical reviews, and cross-functional working groups. - Drive effective async communication practices that bridge significant time-zone differences across three global engineering centers. AI/ML and Platform Innovation - Lead integration of AI/ML capabilities into QM and PM product features, including LLM-powered workflows, speech analytics, automated scoring, and predictive models. - Partner with Verint's AI research teams to translate research outcomes into production-grade, maintainable platform features. - Drive proof-of-concept initiatives and innovation sprints for next-generation product capabilities. - Evaluate and recommend AI/ML tooling, frameworks, and infrastructure investments for the platform. DevOps, Reliability, and Operational Excellence - Own the CI/CD strategy and platform engineering standards for the Atlanta engineering team. - Oversee Kubernetes/cloud infrastructure design on AWS and/or Azure, GitOps practices, and deployment reliability. - Establish SLOs, SLIs, and error budgets; lead post-incident reviews and drive systemic reliability improvements. - Ensure observability standards are in place across the platform: logging, metrics, distributed tracing, and alerting.

TransUnion's Job Applicant Privacy Notice What We'll Bring: This role for Senior Architect, Application Dev & Design to operate as a technical authority on one of our core teams responsible for enabling new features and optimizing strategic solutions within TransUnion’s Global Decisioning Platforms. As a Senior Architect, you will have both the accountability and freedom to design and build highly scalable systems that are taking TransUnion to the next level. You will own architectural direction across cloud-native platforms, microservices ecosystems, and enterprise application development — setting the standard for engineering excellence across agile delivery teams. What You'll Bring: How You’ll Contribute ​ - Own and drive enterprise-wide architectural vision for TransUnion’s Global Decisioning Platforms - Define architectural roadmaps aligned to business strategy, scalability, and technology modernization goals - Lead cloud-native solution design across microservices, APIs, data pipelines, and platform integrations - Establish and govern architectural standards, patterns, and guardrails adopted across engineering teams - Lead service decomposition and domain modeling — defining bounded contexts and microservice boundaries - Facilitate Architecture Design Reviews (ADRs) and provide authoritative technical guidance - Drive cloud infrastructure architecture leveraging AWS/Azure services across compute, storage, messaging, and observability - Act as the final technical decision-maker on platform design, technology selection, and integration patterns - Evaluate and champion emerging technologies that advance platform capabilities and competitive positioning - Serve as a technical mentor and coach to senior and principal engineers across teams - Partner with Security, Compliance, and Product leadership to ensure solutions meet enterprise governance and regulatory standards - Represent architecture in executive-level discussions, translating complex technical concepts into business outcomes ​What You’ll Bring - 15+ years of software development experience with 7+ years in a senior architecture capacity - Expert-level proficiency in Microsoft .NET Technologies, C#, ASP.NET Core - Deep expertise in SQL Server, relational database architecture, performance tuning, and data modeling - Mastery of Service-Oriented Architecture (SOA) and microservices evolution strategies - Strong command of JavaScript / TypeScript and modern API integration patterns - Proven track record designing systems with carrier-grade availability, fault tolerance, and elastic scalability - Expert-level experience architecting enterprise solutions on AWS, Azure, or GCP - Deep proficiency with cloud-native services: API Gateway, Lambda/Functions, EKS/AKS, SQS/Service Bus, S3/Blob Storage, CloudFront - Strong command of Infrastructure as Code (IaC) — Terraform, ARM Templates, or CloudFormation - Architecture ownership of CI/CD pipelines, DevSecOps practices, and platform engineering workflows - Expert-level mastery of Microservice Architecture patterns — CQRS, Event Sourcing, Saga, Strangler Fig, Circuit Breaker, Bulkhead - Deep experience with event-driven architecture using Kafka, RabbitMQ, or cloud-native messaging at scale - Advanced expertise in containerization and orchestration — Docker, Kubernetes, Helm - Experience governing service mesh technologies (Istio, Linkerd) and enterprise API management platforms - Strong API-first design leadership across REST, GraphQL, and gRPC - Demonstrated ability to set technical direction and influence at the VP and C-suite level - Track record of building and scaling engineering capability through architecture governance and mentorship - Strong systems-thinking with the ability to balance technical idealism with pragmatic delivery - Experience leading architecture in Agile/SAFe at enterprise scale - Exceptional written and verbal communication — able to author Architecture Decision Records (ADRs), RFCs, and technical strategies Impact You'll Make: Who We Are - At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information. Because when people have access to more complete and multidimensional information, they can make more informed decisions and achieve great things. - Every day TransUnion offers our employees the tools and resources they need to find ways information can be used in diverse ways. Whether it is helping businesses better manage risk, providing better insights so a consumer can qualify for his first mortgage or working with law enforcement to make neighborhoods safer, we are improving the quality of life for individuals, families, communities and local economies around the world. - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Sr Architect, Software Development