Job Summary: Parlance is seeking a dynamic and results-driven Sales Representative to develop and manage our business in the Southern United States. This is an excellent opportunity to build a territory from a strong foundation of existing accounts while aggressively pursuing new business in the healthcare sector. You will be responsible for identifying, qualifying, and closing opportunities with hospitals, health systems, ambulatory care centers, and other healthcare organizations looking to transform their patient communication and administrative workflows. Job Description: About Parlance Corporation Parlance Corporation is a leading provider of generative AI and agentic AI voice solutions for the healthcare industry. Our technology powers intelligent voice interactions that automate and enhance patient communication, enabling healthcare organizations to reduce administrative burden, improve patient experience, and optimize operational efficiency. Position Overview We are seeking a dynamic and results-driven Sales Representative to develop and manage our business in the Southeastern United States. This is an excellent opportunity to build a territory from a strong foundation of existing accounts while aggressively pursuing new business in the healthcare sector. You will be responsible for identifying, qualifying, and closing opportunities with hospitals, health systems, ambulatory care centers, and other healthcare organizations looking to transform their patient communication and administrative workflows. Key Responsibilities - Account Management: Nurture and expand relationships with existing accounts, identifying upsell and cross-sell opportunities within the healthcare IT and operations teams - Business Development: Conduct strategic prospecting and outreach to healthcare organizations across your territory, building a pipeline of qualified opportunities - Solution Selling: Present Parlance's AI voice automation solutions, articulating clear ROI and business value for use cases including: - Intelligent switchboard automation and call routing - Prescription refill processing - Bill pay automation - Nurse line triage and clinical routing - Appointment setting and reminders - Relationship Building: Establish yourself as a trusted advisor to healthcare IT directors, operations leaders, and decision-makers - Sales Cycle Management: Manage the full sales cycle from discovery through contract negotiation and close - Territory Development: Create and execute a territory plan that balances account retention with new business acquisition - Reporting & Forecasting: Maintain accurate pipeline visibility, provide regular forecasts, and deliver weekly/monthly performance metrics Required Qualifications - 3+ years of B2B SaaS or healthcare software sales experience - Proven track record of closing enterprise or mid-market deals - Strong understanding of healthcare operations, IT procurement processes, and decision-making structures - Ability to identify and articulate ROI and business value to healthcare stakeholders - Excellent communication, presentation, and negotiation skills - Self-directed, with strong prospecting and new business development skills - CRM proficiency (Salesforce preferred) - Willingness to travel within the Southeast region as needed - Bachelor's degree or equivalent sales experience Preferred Qualifications - Prior experience selling to healthcare provider organizations or health systems - Knowledge of healthcare IT trends, AI adoption, or automation initiatives - Experience selling voice technology, IVR systems, or contact center solutions - Existing relationships or network in the Southeastern healthcare market - Experience with healthcare regulatory/compliance considerations (HIPAA, etc.) What We Offer - Competitive base salary plus uncapped commission structure - Comprehensive benefits package (health, dental, vision) - Sales enablement tools and comprehensive training - Collaborative, growth-oriented team culture - Opportunity to work with cutting-edge AI technology - Territory ownership and path to account executive advancement Worker Type: Regular Number of Openings Available: 1

• Drive new customer acquisition for Hugo’s CX and BPO services • Own net new revenue generation for Hugo’s CX and BPO services • Build and execute outbound account strategies targeting mid market and hypergrowth companies • Develop and manage a strong pipeline of qualified opportunities through outbound sales activity • Own the entire sales process from first conversation through contract execution • Lead pricing discussions, negotiations, and contract execution • Develop a strong understanding of customer support and operational outsourcing trends • Build credibility with prospects as a knowledgeable advisor on modern CX delivery models

• Develop and execute a comprehensive account strategy to expand Hugo’s presence within a major technology organization • Build relationships with stakeholders across multiple teams, business units, and operational groups • Identify whitespace opportunities where Hugo’s services can create measurable operational value • Generate and close new opportunities across Hugo’s full portfolio of BPO services • Lead discovery conversations to understand operational challenges and outsourcing needs • Design tailored service solutions aligned with client goals and internal priorities • Build trusted relationships with senior stakeholders and decision makers • Develop a deep understanding of internal structures, budgets, and operational priorities • Position Hugo as a strategic partner capable of supporting multiple operational functions • Partner closely with Hugo’s delivery, operations, and executive teams to design solutions • Coordinate cross functional resources to pursue and close strategic opportunities • Maintain strong CRM discipline and account visibility

• Generate leads through outbound outreach (calls, LinkedIn, email) • Manage inbound referrals and convert them into opportunities • Conduct discovery calls and presentations • Handle objections and negotiate deals • Close sales and meet revenue targets • Manage pipeline and reporting through CRM • Maintain strong client relationships post-sale when needed