Scotch logo
Scotch

From neighborhood stores to destination warehouses, liquor retailers of all sizes have been held back by manual tasks, slow systems and limited business intelligence. So we decided to build something better — smarter software that saves time and improves margins so independent retailers could focus on their customers, not manually managing inventory.

Installation Manager

Location

Canada

Posted

48 days ago

Salary

$100K - $120K / year

Seniority

Lead

No structured requirement data.

Job Description

Installation Manager

Scotch

About Scotch 🥃 Scotch’s mission is to modernize one of the oldest industries on earth: the $1.6T beverage alcohol market. We’re starting by building the next-generation operating system for BevAlc retailers (POS, payments, Back Office, E-commerce). Recognized by Forbes, Scotch is leading the tech revolution for the liquor store industry. Our founding team is comprised of the exec team from Skupos (a c-store software company that was acquired for 9-figures in 2023), Drizly (acquired by Uber), and engineers from other top technology companies. We’ve raised $28MM to build and scale Scotch from tier-one VC’s like VMG, First Round, Lerer Hippeau, Watchfire Ventures and Toba Capital, as well as strategic angels like the founder of Drizly, founding executives of Toast, and others. The Role You'll own the physical installation process for all Scotch POS deployments. While our Onboarding team handles client prep and post-install training, you manage the third-party contractors who do on-site hardware installation, network setup, and Level 1 training at liquor stores nationwide. - Early phase: Weekly travel to train contractors and establish standards - Steady state: 15-25% travel for audits and complex installations, mostly remote oversight - Location: Denver, CO preferred but open to other US locations Key Responsibilities Build & Manage Contractor Network - Recruit, vet, and onboard installation contractors in key markets - Train contractors on Scotch POS hardware, networking, and installation standards - Manage contractor scheduling, dispatch, and performance - Establish SLAs, quality metrics, and accountability systems Own Installation Process - Design standardized installation procedures and documentation - Conduct remote site readiness assessments (networking, hardware placement) - Create installation checklists and troubleshooting guides - Coordinate with Onboarding team on client handoffs Run Priority Support Help Desk - Provide real-time troubleshooting for contractors in the field - Triage issues: resolve remotely or dispatch for remediation - Document issues and improve training materials Quality Assurance - Monitor installation quality through client feedback and contractor reporting - Conduct audits of completed installations - Track success rates and client satisfaction metrics Cross-Functional Coordination - Partner with Onboarding, Sales, Customer Success, Product, and Engineering teams - Communicate installation status and provide field feedback - Participate in planning for new product launches What We're Looking For Team Leadership (Required) - 5+ years relevant experience, including 2+ years managing direct reports - Proven ability to hire, train, and develop high-performing teams - Experience building teams from scratch or scaling them rapidly Contractor Management (Required) - 3+ years managing third-party contractors or field service networks - Track record recruiting and performance-managing contractors - Understanding of contractor economics and incentive structures POS Technical Expertise (Required) - Hands-on experience with POS system installations (this is required) - Strong networking knowledge (WiFi, routers, IP addressing, troubleshooting) - Experience with Android-based systems or mobile hardware - Proficient with remote support tools (TeamViewer, LogMeIn, etc.) Operational Excellence - Ability to manage 90+ concurrent installation projects - Experience creating SOPs, training materials, and troubleshooting guides - Track record establishing quality standards and monitoring compliance Nice to Have - Experience in retail, convenience, or liquor industry - Familiarity with Android POS systems (Toast, Square, Clover, Lightspeed) - Experience with field service management software Compensation & Benefits - Base: $100,000-120,000/year (based on experience) - Bonus: Quarterly bonuses tied to installation targets - Equity: Competitive equity package - Travel: All expenses covered - Healthcare: Comprehensive health, dental, vision - PTO: Flexible remote schedule, generous time off Why? - Build it: Create the installation function from scratch - Lead it: Hire 2 people immediately and grow the team as we scale - Own it: Full autonomy over contractor selection, process design, quality standards - Grow it: We are scaling very fast and many opportunities come with that How to Apply Email jake@scotchpos.com with subject line "Installation Manager" Tell us about: - Your experience building/managing contractor networks (scale, quality improvements, challenges) - A time you troubleshot a critical field installation issue remotely—what happened and how you fixed it - Why you're excited about this operational challenge We are an equal-opportunity employer. We don’t discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.

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State of Washington logo

Fish Health Unit Manager

State of Washington

Founded in 1889, the State of Washington was the 42nd American territory to be admitted to the United States. Located in the Pacific Northwest, Washington is si

Manager48 days ago

Title: Fish Health Unit Manager - WMS Band 2 - Permanent - 2026-02840 Salary $106,104.00 - $119,964.00 Annually Location Thurston County – Olympia, WA Job Type Full Time - Permanent Remote Employment Flexible/Hybrid Job Number 2026-02840 Department Dept. of Fish and Wildlife Job Description: Title - Fish Health Unit Manager Classification - WMS Band 2 Job Status - Full-Time/Permanent WDFW Program - Fish Program Duty Station - Olympia, Washington - Thurston County Remote Employment - This position may include telework options up to 4 days per week, at the discretion of the supervisor. Learn more about being a member of Team WDFW! Photo Caption: Big Beef Creek Coho Salmon - Photo Credit: WDFW The Fish Health Unit Manager provides strategic leadership for a statewide program addressing fish disease, pathogen risks, and environmental stressors, including climate change and habitat impacts. The position oversees regulatory functions for commercial finfish aquaculture, supervises a statewide team of veterinarians and pathologists, and advances the capabilities of the WDFW Microbiology Lab through innovation, partnerships, and sustainable funding strategies. This position serves as a key liaison between scientific staff and agency leadership, translating microbiology and pathology principles into clear, actionable guidance that informs management decisions and policy development. This position serves as an agency expert in biosecurity, microbiology, and pathology, with statewide responsibility for safeguarding Washington's fish, fisheries, and commercial finfish resources from the introduction and spread of pathogens and aquatic pests. Photo: Steelhead Trout Caught While Fly Fishing - Photo Credit: Dec Hogan What to Expect- In this role, the Fish Health Unit Manager provides statewide leadership, direction, and oversight of fish health programs and operations. Key responsibilities include: - Develop and maintain a statewide program for the microbiology lab and statewide fish health field operations (veterinarians and pathologists). - Coordinate with tribes as required by policy, and with federal, state, and local partners to facilitate communication and sharing of information. - Provide direct leadership over three (3) FTEs and indirect oversight of ten (10) additional scientific and technical staff supporting statewide fish health operations. - Ensure all fish health medical and field and laboratory activities are consistent with federal and state laws and adhere to WDFW policies. - Represent WDFW in regional, national, and international science and policy forums, such as the Pacific Northwest Fish Health Protection Committee (PNFHPC). - Manage multiple federal, local, and state contracts. - Direct and supervise the State's Finfish Transport Permit, commercial aquaculture escapement prevention, and biosecurity and disease surveillance programs. - Direct the WDFW inspections and disease sampling at all finfish commercial aquaculture facilities and make regulatory decisions on behalf of the Director to regulate the movement of live fish or fish products. - Compile and develop rationale for mission critical science and effectively communicate to agency leadership. - Serve as the statewide expert in microbiology and other fish health non-medical sciences. - Provide expert fish health science information to the Fish Program Director and attorneys, as needed, to address legal issues and lawsuits related to WDFW's regulatory oversight of commercial aquaculture. Working Conditions: Work Setting, including hazards: Work is typically conducted in an office or meeting group setting, with some portion of the time spent in the laboratory and in field settings. Schedule: At least 40 hours per week, Monday - Friday from 8:00 a.m. - 5:00 p.m. Evening and weekend work may be required. Travel Requirements: This position may need to travel for fieldwork or to participate in local, state, national, or international meetings or scientific conferences, as needed. Qualifications: Required Qualifications: A Bachelor's degree in microbiology, pathology, biology, zoology, fisheries science, or closely related appropriate fields in the natural sciences. 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Demonstrated understanding and working knowledge of: - State, federal, local, and other types of budget development, administration, and management principles. - Data and database management. - Hatchery production planning process and Washington State fisheries and hatchery operations. Your application should include the following: - A completed online application showcasing how your qualifications align with the job requirements. - An up-to-date resume. - A cover letter detailing your interest in the position, your relevant skills and experience, and why you are the ideal candidate. - At least three professional references with current contact information. In addition to pay and other special employee programs, there are other benefits that WDFW employees may be eligible for. Click the "Benefits" tab at the top of this announcement to learn more. Important Note: All new employees must complete an Employment Eligibility Verification Form (I-9 Form) on their first day of work. If hired for this or any position at WDFW, you will be required to provide documentation proving you are eligible to work in the United States. For a list of acceptable documents, please use the following link: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents Veteran and Military Spouse Preference Notice: Per RCW 73.16.010 Veterans and qualifying spouses who meet the minimum qualifications of a position are eligible for preference during the initial application review stage. To receive this benefit, please do the following: - Notify us of your veteran or military spouse status by email. - Veterans only - Attach a copy of your DD214 (Member 4 copy), NGB 22 or USDVA signed verification of service letter. - Please redact any PII (personally identifiable information) data such as social security numbers. - Subject line must include recruitment number, position, and spouse/veteran (example: 2026-1234 - Biologist 1 - Veteran) - Include your name as it appears on your application in careers.wa.gov. Diversity, Equity, and Inclusion Employer As part of WDFW's efforts to advance respectful and inclusive work environments, the Agency expects inclusivity as part of our professional interactions and communications. Therefore, we want to ensure that all individuals feel welcome, are treated fairly and respectfully. All staff are empowered to fully contribute to serving their work unit, Agency, and the citizens of Washington. 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$106.1K - $120.0K / year