Scotch

🥃 Scotch’s mission is to modernize one of the oldest industries on earth: the $1.6T beverage alcohol market. We’re starting by building the next-generation operating system for BevAlc retailers (POS, payments, Back Office, E-commerce). Recognized by Forbes, Scotch is leading the tech revolution for the liquor store industry. Our founding team is comprised of the exec team from Skupos (a c-store software company that was acquired for 9-figures in 2023), Drizly (acquired by Uber), and engineers from other top technology companies. We’ve raised $28MM to build and scale Scotch from tier-one VC’s like VMG, First Round, Lerer Hippeau, Watchfire Ventures and Toba Capital, as well as strategic angels like the founder of Drizly, founding executives of Toast, and others. 👀 Why we’re hereWe are seeking a Sales Director to help liquor stores throughout the country modernize their operations with Scotch. 🔧 What you'll be doingWe’re a small, nimble team. We all wear multiple hats but the core responsibilities of this role include… - Selling the Scotch POS and operating system to liquor stores across the US. - The Scotch operating system includes hardware, software, payment processing, and E-commerce. It’s a Ferrari for drivers who have been stuck in horse and buggies for the last 20+ years - Our buyer is a small business owner - you will be the expert in technology, simplifying how to save them time and grow their profit - You’ll be calling stores five days a week with a mix of inbound and cold calling. - We’re customer obsessed - we have an onboarding and support team, but you will need to step in from time to time on deals you've closed. 🤝 What we valueCompany building is a team sport, and we aim to to win the World Championships. We’re looking for heat-seeking missiles that aspire to be the absolute best in their field, to constantly raise the bar amongst their peers, and to win. We’re a low-ego, high-outcome focused crew with a strict no asshole policy. We hold a high bar. This is a performance culture - we expect effort and outcomes. With that pressure comes compensation and growth opportunities as part of a winning team. 🫵 Who we’re looking forHigh energy individuals, hyper motivated to grow their career and revolutionize retail liquor. We sell technology, and we use it - it’s important to be excited about modern sales enablement tools. Sales experience in SMB technology or the Bev Alc Industry is required. Other Qualities we're looking for: Table Stakes: - Passion for small businesses - Confidence and excitement about technology - Accountability to thrive in an autonomous work environment - A track record of excellence 💸 Compensation & benefits - Competitive salary and equity — $150,000 OTE ($100k base + $50k uncapped commission). - Health, dental, and vision — 75% premium coverage for employees, multiple quality options to choose from. - 401k — company sponsored 401k retirement plan - Unlimited PTO — we encourage folks to use it, so don’t be surprised with gentle reminders during 1:1’s. - Company Offsites — company-paid trips to places like Jackson Hole, Park City, Lake Tahoe, and more to work alongside & bond with your colleagues. We are an equal-opportunity employer. We don’t discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance. To be considered for this role please email jake@scotchpos.com with a copy of your resume and a brief description about why you will be a top performer in our Sales organization.

About Scotch 🥃 Scotch’s mission is to modernize one of the oldest industries on earth: the $1.6T beverage alcohol market. We’re starting by building the next-generation operating system for BevAlc retailers (POS, payments, Back Office, E-commerce). Recognized by Forbes, Scotch is leading the tech revolution for the liquor store industry. Our founding team is comprised of the exec team from Skupos (a c-store software company that was acquired for 9-figures in 2023), Drizly (acquired by Uber), and engineers from other top technology companies. We’ve raised $28MM to build and scale Scotch from tier-one VC’s like VMG, First Round, Lerer Hippeau, Watchfire Ventures and Toba Capital, as well as strategic angels like the founder of Drizly, founding executives of Toast, and others. The Role You'll own the physical installation process for all Scotch POS deployments. While our Onboarding team handles client prep and post-install training, you manage the third-party contractors who do on-site hardware installation, network setup, and Level 1 training at liquor stores nationwide. - Early phase: Weekly travel to train contractors and establish standards - Steady state: 15-25% travel for audits and complex installations, mostly remote oversight - Location: Denver, CO preferred but open to other US locations Key Responsibilities Build & Manage Contractor Network - Recruit, vet, and onboard installation contractors in key markets - Train contractors on Scotch POS hardware, networking, and installation standards - Manage contractor scheduling, dispatch, and performance - Establish SLAs, quality metrics, and accountability systems Own Installation Process - Design standardized installation procedures and documentation - Conduct remote site readiness assessments (networking, hardware placement) - Create installation checklists and troubleshooting guides - Coordinate with Onboarding team on client handoffs Run Priority Support Help Desk - Provide real-time troubleshooting for contractors in the field - Triage issues: resolve remotely or dispatch for remediation - Document issues and improve training materials Quality Assurance - Monitor installation quality through client feedback and contractor reporting - Conduct audits of completed installations - Track success rates and client satisfaction metrics Cross-Functional Coordination - Partner with Onboarding, Sales, Customer Success, Product, and Engineering teams - Communicate installation status and provide field feedback - Participate in planning for new product launches What We're Looking For Team Leadership (Required) - 5+ years relevant experience, including 2+ years managing direct reports - Proven ability to hire, train, and develop high-performing teams - Experience building teams from scratch or scaling them rapidly Contractor Management (Required) - 3+ years managing third-party contractors or field service networks - Track record recruiting and performance-managing contractors - Understanding of contractor economics and incentive structures POS Technical Expertise (Required) - Hands-on experience with POS system installations (this is required) - Strong networking knowledge (WiFi, routers, IP addressing, troubleshooting) - Experience with Android-based systems or mobile hardware - Proficient with remote support tools (TeamViewer, LogMeIn, etc.) Operational Excellence - Ability to manage 90+ concurrent installation projects - Experience creating SOPs, training materials, and troubleshooting guides - Track record establishing quality standards and monitoring compliance Nice to Have - Experience in retail, convenience, or liquor industry - Familiarity with Android POS systems (Toast, Square, Clover, Lightspeed) - Experience with field service management software Compensation & Benefits - Base: $100,000-120,000/year (based on experience) - Bonus: Quarterly bonuses tied to installation targets - Equity: Competitive equity package - Travel: All expenses covered - Healthcare: Comprehensive health, dental, vision - PTO: Flexible remote schedule, generous time off Why? - Build it: Create the installation function from scratch - Lead it: Hire 2 people immediately and grow the team as we scale - Own it: Full autonomy over contractor selection, process design, quality standards - Grow it: We are scaling very fast and many opportunities come with that How to Apply Email jake@scotchpos.com with subject line "Installation Manager" Tell us about: - Your experience building/managing contractor networks (scale, quality improvements, challenges) - A time you troubleshot a critical field installation issue remotely—what happened and how you fixed it - Why you're excited about this operational challenge We are an equal-opportunity employer. We don’t discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.

🥃 Scotch’s mission is to modernize one of the oldest industries on earth: the $1.6T beverage alcohol market. We’re starting by building the next-generation operating system for BevAlc retailers (POS, payments, Back Office, E-commerce). Recognized by Forbes, Scotch is leading the tech revolution for the liquor store industry. Our founding team is comprised of the exec team from Skupos (a c-store software company that was acquired for 9-figures in 2023), Drizly (acquired by Uber), and engineers from other top technology companies. We’ve raised $28MM to build and scale Scotch from tier-one VC’s like VMG, First Round, Lerer Hippeau, Watchfire Ventures and Toba Capital, as well as strategic angels like the founder of Drizly, founding executives of Toast, and others. 👀 Why we’re hereWe are seeking a Sales Director to help liquor stores throughout the country modernize their operations with Scotch. 🔧 What you'll be doingWe’re a small, nimble team. We all wear multiple hats but the core responsibilities of this role include… - Selling the Scotch POS and operating system to liquor stores across the US. - The Scotch operating system includes hardware, software, payment processing, and E-commerce. It’s a Ferrari for drivers who have been stuck in horse and buggies for the last 20+ years - Our buyer is a small business owner - you will be the expert in technology, simplifying how to save them time and grow their profit - You’ll be calling stores five days a week with a mix of inbound and cold calling. - We’re customer obsessed - we have an onboarding and support team, but you will need to step in from time to time on deals you've closed. 🤝 What we valueCompany building is a team sport, and we aim to to win the World Championships. We’re looking for heat-seeking missiles that aspire to be the absolute best in their field, to constantly raise the bar amongst their peers, and to win. We’re a low-ego, high-outcome focused crew with a strict no asshole policy. We hold a high bar. This is a performance culture - we expect effort and outcomes. With that pressure comes compensation and growth opportunities as part of a winning team. 🫵 Who we’re looking forHigh energy individuals, hyper motivated to grow their career and revolutionize retail liquor. We sell technology, and we use it - it’s important to be excited about modern sales enablement tools. Sales experience in SMB technology or the Bev Alc Industry is required. Other Qualities we're looking for: Table Stakes: - Passion for small businesses - Confidence and excitement about technology - Accountability to thrive in an autonomous work environment - A track record of excellence 💸 Compensation & benefits - Competitive salary and equity — $150,000 OTE ($100k base + $50k uncapped commission). - Health, dental, and vision — 75% premium coverage for employees, multiple quality options to choose from. - 401k — company sponsored 401k retirement plan - Unlimited PTO — we encourage folks to use it, so don’t be surprised with gentle reminders during 1:1’s. - Company Offsites — company-paid trips to places like Jackson Hole, Park City, Lake Tahoe, and more to work alongside & bond with your colleagues. We are an equal-opportunity employer. We don’t discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance. To be considered for this role please email jake@scotchpos.com with a copy of your resume and a brief description about why you will be a top performer in our Sales organization.

Senior Software Engineer, Data @ Scotch About Us Scotch’s mission is to modernize one of the oldest industries on earth: the $1.6T beverage alcohol market. We’re starting by building the next-generation operating system for BevAlc retailers (POS, payments, Back Office, E-commerce). We are seeking a detail-oriented Senior Backend Engineer to join our data onboarding team. You will be a critical component of our team that builds out the tools and automations needed to onboard new retailers at scale. You’ll deliver key components and functionality needed to ensure data quality, accuracy and reliability while working with a variety of data structures and challenges. Key Responsibilities We’re a lean and efficient team but growing quickly, and this role is critical to the next phase of our business. Your core responsibilities include: - Data Pipeline: You will help extract data from legacy POS systems, serving as the bridge between old technology and our modern platform. - Automation: You will build tools to transform and validate data to ensure all fields meet requirements and accuracy standards before importing into Scotch - Process Optimization: You will find ways through automation, AI, and other tools to streamline and optimize the onboarding process - Collaboration: You will use your strong communication skills to work with our onboarding team to most efficiently bring on new customers What We Value For this engineering role, we specifically value: - Technical Execution: A core strength in getting things done technically and effectively. - Organizational Rigor: A high level of attention to detail and the ability to manage a pipeline of tasks simultaneously without dropping the ball. - Independence: The ability to work autonomously to solve problems and move tasks forward. - Customer Empathy: Our customers trust us to help manage their business, so we must do what we can to help them. Who You Are - 5+ years of relevant professional experience in software development or data engineering (We use Ruby on Rails and Postgres as our backend tech stack) - Hands-on experience with production application systems and data pipelines - Expert knowledge of performance optimization techniques including query optimization, data transformation, and async job processing - Demonstrated organizational rigor and attention to detail. - Strong cross-functional collaborator across engineering, product, and operations teams. - Clear communicator who drives alignment and moves projects forward quickly. Bonus Points - Experience specifically in the POS or fintech industry. - Experience in the alcohol industry - Experience working with AI tools and incorporating them into workflows - Proficiency as a full stack engineer or front end frameworks is a nice to have - Familiarity with legacy data extraction and cleaning processes. Compensation & Benefits - Competitive salary and equity - Health, dental, and vision - Company sponsored 401k - Unlimited, flexible PTO - Bi-Annual Company Offsites — company-paid trips to places like Jackson Hole, Park City, Lake Tahoe, and more to work alongside & bond with your colleagues. Equal Opportunity Employer We are an equal-opportunity employer. We don’t discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance. Questions When Applying - What has you interested in this opportunity? - Where are you currently located or will you be based if offered this position? - What is your stance on AI productivity tools and AI workflows?