As an employer, Abbott is interested in candidates who are passionate about creating healthy solutions and making a difference in the world. Abbott offers compe
Enterprise Account Manager - Southeast
Location
United States
Posted
67 days ago
Salary
$99.3K - $198K / year
Seniority
Lead
Job Description
Enterprise Account Manager - Southeast
Abbott
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: - Career development with an international company where you can grow the career you dream of. - Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. - An excellent retirement savings plan with a high employer contribution. - Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. - A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. - A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists. The Opportunity At Abbott Molecular, we realize the potential of personalized care as the laboratory’s most trusted and preferred source for molecular diagnostic solutions. We are a division of Abbott Laboratories, a global, diversified healthcare innovator with a legacy of pioneering work in medical diagnostics. Abbott Molecular currently has an opportunity for an Enterprise Account Manager, in our Southeast territory. The Enterprise Account Executive position sells the entire AMD product line to large; complex strategic named accounts and/or strategic named prospect accounts. This role is the guardian of the strategic customer relationship and is focused on retention; penetration and net new customer selling. Territory - This is a remote field based position. - Qualified candidates must reside in the territory, preferrable in a major metro area and close to an airport. - This territory covers the Southeast US which includes Georgia, South Carolina, North Carolina, Tennessee, Virgina, and Kentucky. - Must be able to travel up towards 70%. What You’ll Work On - Responsible for driving profitable revenue and closing opportunities within strategic named accounts by initiating; developing and/or delivering unique solutions that result in improved customer outcomes and benefits - Investigates and understands the strategic account and their business environment including goals; objectives; strategies and competitive situation. - Identifies industry trends and changing market regulations and understands impact on strategic account. - Establishing and building senior level relationships and leveraging them in driving new profitable sales and protecting base business - Understanding and assessing customers’ business objectives; strategies and; therefore, requirements - Leading an internal ‘selling team’ (territory sales representative; specialists; others) to maximize growth - Overall account management including detailed account planning and sales forecasting. - Maintains a detailed understanding of customer decision makers and influencers; builds and preserves customer relationships to leverage in driving new sales and protecting base business. - Identifies opportunities or acts upon previously identified opportunities to prepare and deliver account-specific Abbott value proposition resulting in positive action. - Understands; analyzes and accurately interprets key financial performance indicators for strategic accounts and how Abbott’s solutions will impact targeted financial objectives. - Negotiates contracts resulting in long-term commitments. - Provides leadership and direction regarding all Abbott interactions with strategic accounts, acts as a trusted advisor to the customer. - Integrates information from ongoing business analysis and assessment into a multi-year plan and leads through persuasion and personal influence an internal ‘selling’ team to develop an actionable account strategy with short-term tactics to achieve desired results. - Coordinates all appropriate Abbott resources to execute the strategic account plan including assigning roles; expectations; responsibilities and timelines; engages members of the team through ongoing communication; tactical planning and execution. - Acts as an internal advocate for the customer; cultivates Abbott internal relationships and leverages to drive business objectives. Required Qualifications - Bachelor's Degree is required. - 3-5+ years’ experience in enterprise account sales in the Diagnostics or Medical Device industry is required. Preferred Qualifications - Ability to examine business environment and develop/execute in response to market opportunities. - Cross-functional team leadership experience required. - Strong internal and external networking skills. - Excellent presentation and demonstration skills. - Strong personal skills to develop and enhance long-term relationships. - Advanced analytical and communication skills. - Able to manage multiple tasks and have excellent organizational skills. - Strong computer skills. - Broad knowledge of general laboratory practices. Apply Now Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: https://abbottbenefits.com/ Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at abbott.com, on LinkedIn at https://www.linkedin.com/company/abbott-/, and on Facebook at https://www.facebook.com/AbbottCareers. The base pay for this position is $99,300.00 – $198,700.00In specific locations, the pay range may vary from the range posted. JOB FAMILY: Sales Force DIVISION: AMD Molecular LOCATION: United States of America : Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 75 % of the Time MEDICAL SURVEILLANCE: No SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the workday) Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf
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Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States. Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned. Sales
Location: This is a remote (work from home) position and can be based anywhere in the US (EST preferred) About Us Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE! Position Overview As a Client Retention Manager, you will work closely with cross-functional teams to drive Quality Improvement Plans (QIPs). You will be responsible for developing and executing strategies to enhance client satisfaction, drive customer loyalty, and reduce churn rates. You will also advise and guide Account Teams to identify and treat risk trends earlier in the client life cycle so they can recover struggling clients to an Active health status. You will be expected to support the reporting of client risk trends, recovery efforts and churn reasons as well as continuously identifying opportunities for growth and improvement in client retention processes. Primary Responsibilities: - QIP Delivery: Facilitate account teams to identify a clear scope of actionable improvements and drive the delivery of all QIP tasks by the accountable owners to strict timescales. Lead senior Internal and Client stakeholders in QIP reviews to required outcome. Communicate QIP progress and success, sharing effective notes and actions. - Client Engagement: Foster strong relationships with key clients, including regular check-ins, feedback collection, and addressing concerns promptly. Ensure clients feel valued, heard and gain confidence from your professional approach to help rectify their situation. - Develop and Implement Retention Strategies: Create and execute comprehensive client retention strategies to increase customer satisfaction and reduce attrition rates. Generate risk response playbooks to advise account teams and utilize data-driven insights to identify areas of improvement and implement necessary changes. - Data Analysis: Analyze client data and feedback from Clients on QIPs or considered At Risk to identify trends, pain points, and opportunities for improvement. Use this data to inform decision-making and strategy adjustments. - Cross-functional Collaboration: Collaborate with Service Delivery, Sales, Product Development, Customer Success and other teams to align efforts towards enhancing client satisfaction and retention. Identify product or service enhancements based on client feedback. - Churn Analysis: Monitor churn rates and identify reasons for client departures. Design and implement measures to help reduce churn. Qualifications - 5 years demonstrated progressive professional experience in client/customer success, project management, account management or other similar role within technology or SaaS industries. - Experienced holding internal teams accountable and project managing the delivery of tasks to strict deadlines. - Excellent organizational and communication skills, able to apply correct governance to escalate professionally and promptly. - Demonstrated operational excellence in analytical thinking, process development and improvement, problem solving, communication and planning. - Strong interpersonal skills including the ability to build lasting professional relationships both internally and externally with customers. - Experience in creating and presenting reports to multiple layers of leadership. - Highly motivated, energetic with the ability to excel in a fast-paced changing environment. - Able to respond to evolving business priorities and dealing with ambiguity. Technical Skills - Broad knowledge of Microsoft Office products. ServiceNow and Salesforce a plus. Base Salary Range: $80,000 - $100,000 Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. Thrive is committed to providing fair and equitable compensation practices for all employees and strive to provide competitive salaries that reflect the value and skills each team member brings to our organization. Salaries are determined according to the job's scope, market data, location, and the candidate’s qualifications, including experience and relevant education. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other legally protected status.
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