Excelsior University

Role Description Reporting to the Executive Director of Student Affairs, the Director of Academic Advising is responsible for overseeing the daily operations of an assigned academic advising team and actively contributing to continuous enhancement of the Excelsior student experience across a variety of platforms. The Director collaborates with a broad range of executive- and frontline-level staff across the University to ensure extraordinary Excelsior student-service experience. The role requires someone who is strategic and creative, inclusive and decisive, disciplined, and innovative. The skills and knowledge required for this position include: - Strong team- and relationship-building skills - Exceptional judgment and problem solving - Expertise in the Excelsior student body, online adult distance learner engagement trends, and student success models This position is based out of the university’s home office in Albany, NY with the option of considering remote candidates. Remote employees will have mandatory occasional travel for meetings, conferences, and professional development opportunities. Remote employees are expected to be available during work hours 8:30 am – 5:00 pm Eastern time. The University will supply necessary equipment to perform the essential functions of this job (e.g., Laptop, docking station). Employees are responsible for having a workspace where they can participate in virtual meetings without multiple interruptions and noise. Duties and Responsibilities: - Contribute to the development of annual strategic work plans for the Academic Advising Center; help to inform the Executive Directors goals, timelines/schedules for deliverables, resource needs, and plans for assessment. - Continuously assess Academic Advisor performance and skillsets to evaluate student engagement, efficacy, and address opportunities for additional advisor growth and development. - Monitor workflow across the team and proactively address strategies to overcome pain points. - Assist the Executive Director in ensuring consistency in service quality and operational expectations across Student Affairs using best practices. - Ability to plan and implement policy or procedure changes at the tactical, operational, and strategic levels. - Serve as consultant on issues related to the Excelsior student experience, including specialized populations of students. - Assist Executive Director in maintaining an understanding of relevant research on online adult distance learner engagement, persistence, retention, success, and support models; attend and/or present at conferences to stay current in the areas of student-centered practices in higher education; contribute to scholarship in the field. - Interpret and provide timely, accurate information about university policies, procedures and curriculum to students, faculty, staff, and other constituents. - Participate in continuous quality improvement activities to ensure extraordinary Excelsior student experience. - Demonstrate advanced skills in successfully balancing multiple competing priorities with accuracy and agility amid frequent interruptions and demands for time. - Ability to prioritize based on strategic needs of the unit and the institution. - Perform other job-related duties as assigned. Qualifications - Master's degree required. - Minimum of five years working as an Excelsior University Academic Advisor. Preferred Qualifications - Leadership experience in any or all of the following; hiring, training, coaching or serving as a project lead. - Exceptional interpersonal skills; commitment to collaboration and partnership; ability to diplomatically build strong cross-departmental relationships. - Strong written and spoken communication skills with a diverse body of Excelsior students, faculty, staff, and other constituents. - Effective public speaking and presentation skills. - Demonstrated ability to lead decisively while allowing space for frontline feedback and ideas; keen instincts on when to build consensus and when to move swiftly to achieve desired outcomes. Salary The hiring salary range for this position is $74,000.00 - $77,000.00. The hiring salary range above represents the University's good faith estimate at the time of posting.

The Full-time Faculty member is a faculty position with exempt status. Reporting to the Department Chair, this non-tenure track full-time faculty position is expected to provide academic instruction to degree, certificate, and non-degree learners. Responsibilities include teaching, curriculum development and oversight, committee work, and maintaining a program of scholarship, continued learning, and/or practice within their area of expertise and specialization. Full-time faculty are expected to support department and school leadership in terms of recommendations on program and course design, the assessment of student learning in accordance with university, university, and program standards, and the execution of data-informed and high-quality learning experiences within courses.   The full-time faculty position will provide a benefit to the University by aligning courses and programs with accreditation requirements, serving as a model by providing rigorous oversight of course development and revisions, and facilitating student learning and success in support of the University’s academic programs. Full-time faculty are expected to show a willingness to take on essential roles and duties as needed, within the department, school, university, and as directed by the department, school, and university leadership. This position is based out of the university’s home office in Albany, NY with the option of considering remote candidates. Remote employees will have mandatory occasional travel for meetings, conferences, and professional development opportunities. Remote employees are expected to be available during work hours 8:30 am – 5:00 pm Eastern time. The University will supply necessary equipment to perform the essential functions of this job (e.g., Laptop, docking station). Employees are responsible for having a workspace where they can participate in virtual meetings without multiple interruptions and noise. Essential Duties and Responsibilities include the following: Other duties may be assigned. - Student-focused educator committed to student learning, retention, persistence, and completion. - Teach 10-12 courses (30-36 credits per year) and advance student learning through dedicated, exemplary instruction in accordance with established course outlines, university standards, and external benchmarks of quality - Design courses, deliver instruction, evaluate student learning, and incorporate university-required technology - Implement a variety of teaching strategies appropriate to learner needs, desired learner outcomes, content, and context. - Assist students to master course material by being available through “office hours” and at other times to answer questions and assist students to better understand the material in one-on-one or small group sessions - Use information technologies and eLearning technology to support the teaching-learning process. - Lead and/or coordinate the development and/or revision of courses, including serving as subject matter expert for course development projects, for continuous quality improvement. - Review courses on an ongoing basis using course data to improve student learning and success outcomes. - Participate in program improvement initiatives, including university-established program reviews, supporting the department to improve program performance. - Participate in program and university accreditation, curriculum development, and program assessment. - Participate in scheduled institutional/unit meetings and activities. - Serve on taskforces and/or committees. - Adhere to all policies specified in the Faculty Handbook and serve as a model to other faculty. - Complete university-required compliance training in a timely manner. - Perform other appropriate and reasonably required duties as assigned by your supervisor. Institutional and professional service: - Serve on at least one faculty or university committee annually (after the first year of hire) - Attend all required university events such as commencement, faculty meetings, etc. - Contribute to professional development activities, both departmental and university-wide. - Participate in activities supporting the University's strategic plan and the goals of the university. - Provide subject matter assistance to advising, and in collaboration with the academic advisors provide academic guidance to students. - Provide professional assistance to instructional faculty, staff, and students. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Terminal degree (DNP, PhD, or EdD) required. - Experience teaching a range of undergraduate and graduate courses and other courses as assigned and in alignment with academic qualifications. - Experience teaching across multiple modalities and leveraging the strengths of each to inform instructional practice. - A commitment to interprofessional and interdisciplinary collaboration and a successful track record of working across disciplines to support the development of program pathways from associate to doctoral degrees. The hiring salary range for this position is $85,000.00 - $90,000.00. The hiring salary range above represents the University's good faith estimate at the time of posting

Role Description The Part-time Faculty member is a faculty position with non-exempt status in the School of Business. This non-tenure track part-time faculty position is expected to provide academic instruction to degree, certificate, and non-degree learners. The primary responsibility of this role is teaching, with a focus on delivering high-quality, engaging learning experiences within the faculty member's area of expertise and specialization. This position may be performed remotely. Remote employees are expected to be available during scheduled course hours and to maintain reasonable availability for student communication. The University will not supply equipment for part-time faculty; employees are responsible for having the necessary technology and a workspace suitable for participating in virtual meetings and facilitating online instruction without significant interruption. To teach at Excelsior is to embrace teaching excellence and deliver outstanding instruction to our non-traditional students. Faculty empower students in gaining knowledge and skills needed to become highly effective leaders in their professions. Faculty embrace diverse ideas, promote critical thinking and solution-finding, and help students challenge their own thinking and form connections between research and practice. They are deeply engaged in teaching and guiding students. Excelsior’s faculty create a vibrant online learning community through meaningful presence in courses. Our faculty demonstrate commitment to student success by supporting university engagement and retention initiatives, supporting struggling students, and collaborating with their faculty program director and the support staff to ensure students have access to all available services and supports. All public administration instructors must be committed to Excelsior’s mission and CARES Credo and be familiar with university support services. Excelsior University values students, instructors, employees, and all members of its world-wide community, and actively develops practices and policies that promote diversity and inclusion in the workplace. Diversity involves recognizing and respecting the richness of ethnic and cultural traditions, and the value of different perspectives related to gender, age, disability, sexual orientation, religion, family status, employee tenure, and more. Inclusion is about leveraging these differences and maximizing individual contributions in a way that enhances organizational effectiveness. At Excelsior, each staff and faculty member contribute to the student experience. Even those of us who may not interact with students are vitally important to creating a positive and successful outcome. The guiding principles, collectively known as Excelsior CARES, shape the environment in which we work and set the standard to which we hold ourselves. Each Excelsior employee is Compassionate, Agile, Respectful, and committed to Excellence and Service. Essential Duties and Responsibilities - Teach courses as assigned and advance student learning through dedicated, exemplary instruction in accordance with established course outlines, University standards, and external benchmarks of quality. - Deliver instruction consistent with the approved course design, syllabus, and learning outcomes established for each course. - Maintain consistent, timely, and professional communication with students throughout the term, including feedback on assessments and responsiveness to student inquiries. - Participate in course-level data collection and reporting as required, including the assessment of student learning outcomes. - Adhere to all policies specified in the Faculty Handbook, Faculty Playbook, and Teaching Checklist. - Collaborate with the Department Chair and instructional support staff as needed to ensure course quality and student success. - Other duties may be assigned. Qualifications - Graduate degree in the relevant discipline or a closely related field required; doctoral degree preferred. - Candidates with a master's degree and significant, documented industry experience and/or relevant professional certifications will be considered. - Experience teaching at the undergraduate and/or graduate level preferred, with comfort across multiple instructional modalities (online, hybrid, in-person). - Demonstrated subject matter expertise through professional experience, scholarship, or practice within the relevant field. - Commitment to student success and academic excellence. - Willingness and ability to be on camera through recordings and live interactions with students. - Willingness and ability to contribute some nights as required for synchronous components in some courses. Requirements - A flat rate of $1000 per credit for a section of at least 10 undergraduate students or 8 graduate students. - Low enrolled courses will be paid on a directed study rate ($250/student for undergraduate courses and $300/student for graduate courses) based on the number of students enrolled in the course section at the close of late registration.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Part-time Faculty member is a faculty position with non-exempt status in the School of Business. This non-tenure track part-time faculty position is expected to provide academic instruction to degree, certificate, and non-degree learners. The primary responsibility of this role is teaching, with a focus on delivering high-quality, engaging learning experiences within the faculty member's area of expertise and specialization. This position may be performed remotely. Remote employees are expected to be available during scheduled course hours and to maintain reasonable availability for student communication. The University will not supply equipment for part-time faculty; employees are responsible for having the necessary technology and a workspace suitable for participating in virtual meetings and facilitating online instruction without significant interruption. To teach at Excelsior is to embrace teaching excellence and deliver outstanding instruction to our non-traditional students. Our faculty empower students in gaining knowledge and skills needed to become highly effective leaders in their professions. Faculty embrace diverse ideas, promote critical thinking and solution-finding, and help students challenge their own thinking and form connections between research and practice. They are deeply engaged in teaching and guiding students. Excelsior’s faculty create a vibrant online learning community through meaningful presence in courses. Our faculty demonstrate commitment to student success by supporting university engagement and retention initiatives, supporting struggling students, and collaborating with their faculty program director and the support staff to ensure students have access to all available services and supports. All public administration instructors must be committed to Excelsior’s mission and CARES Credo and be familiar with university support services. Excelsior University values students, instructors, employees, and all members of its world-wide community, and actively develops practices and policies that promote diversity and inclusion in the workplace. - Diversity involves recognizing and respecting the richness of ethnic and cultural traditions, and the value of different perspectives related to gender, age, disability, sexual orientation, religion, family status, employee tenure, and more. - Inclusion is about leveraging these differences and maximizing individual contributions in a way that enhances organizational effectiveness. At Excelsior, each staff and faculty member contribute to the student experience. Even those of us who may not interact with students are vitally important to creating a positive and successful outcome. The guiding principles, collectively known as Excelsior CARES, shape the environment in which we work and set the standard to which we hold ourselves. - Each Excelsior employee is Compassionate, Agile, Respectful, and committed to Excellence and Service. Essential Duties and Responsibilities - Teach courses as assigned and advance student learning through dedicated, exemplary instruction in accordance with established course outlines, University standards, and external benchmarks of quality. - Deliver instruction consistent with the approved course design, syllabus, and learning outcomes established for each course. - Maintain consistent, timely, and professional communication with students throughout the term, including feedback on assessments and responsiveness to student inquiries. - Participate in course-level data collection and reporting as required, including the assessment of student learning outcomes. - Adhere to all policies specified in the Faculty Handbook, Faculty Playbook, and Teaching Checklist. - Collaborate with the Department Chair and instructional support staff as needed to ensure course quality and student success. - Other duties may be assigned. Qualifications - Graduate degree in the relevant discipline or a closely related field required; doctoral degree preferred. - Candidates with a master's degree and significant, documented industry experience and/or relevant professional certifications will be considered. - Experience teaching at the undergraduate and/or graduate level preferred, with comfort across multiple instructional modalities (online, hybrid, in-person). - Demonstrated subject matter expertise through professional experience, scholarship, or practice within the relevant field. - Commitment to student success and academic excellence. - Willingness and ability to be on camera through recordings and live interactions with students. - Willingness and ability to contribute some nights as required for synchronous components in some courses. Requirements - A flat rate of $1000 per credit for a section of at least 10 undergraduate students or 8 graduate students. - Low enrolled courses will be paid on a directed study rate ($250/student for undergraduate courses and $300/student for graduate courses) based on the number of students enrolled in the course section at the close of late registration.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Department Chair of Graduate Programs for the School of Business is a faculty leader responsible for the effective delivery, continuous improvement, and strategic advancement of Excelsior University’s graduate Business and Public Service programs and the oversight and development of doctoral programs. The Chair oversees academic quality, curriculum alignment, faculty performance, and operational execution to ensure programs meet university, state, and specialized accreditation expectations. In this role, the Chair partners with the Dean and Associate Dean to support the School of Business and College of Liberal Arts and Sciences priorities, facilitate cross-unit collaboration, and lead initiatives designed to enhance student success across multiple modalities. This role is fully remote. Remote employees will be required to engage in periodic campus meetings, retreats, conferences, and professional development sessions. The University provides the required equipment; employees must maintain a professional home workspace suitable for virtual meetings. Qualifications - Earned doctorate in business, public administration, public policy, organizational leadership, or a closely related field. - Minimum of seven years of higher education teaching experience across multiple modalities, including fully online instruction. - At least five years of progressive academic leadership experience with responsibility for graduate and/or doctoral programs. - Demonstrated experience with doctoral education, including applied research models, dissertation or doctoral project supervision, and oversight of doctoral rigor. - Proven success with accreditation, outcomes assessment, and program review at the graduate level. - Experience recruiting, mentoring, evaluating, and developing graduate and doctoral faculty. - Strong ability to lead complex academic programs, manage competing priorities, and meet deadlines in a remote environment. - Excellent communication and collaboration skills, with the ability to work effectively across academic and administrative units. - Academic and industry expertise in business AND public service preferred. Requirements - Lead academic operations for graduate and doctoral Business and Public Service programs, maintaining strategic and operational plans aligned with School and University goals. - Serve as the primary departmental liaison to the School of Business, Provost’s Office, Enrollment Management, and other cross-functional units. - Ensure compliance with University, State, and specialized accreditation standards. - Coordinate program pathways and course schedules that support student progress, program efficiency, and equitable faculty workload distribution. - Manage course registrations, faculty assignments, and quality benchmarks in accordance with university standards. - Provide direct, ongoing coaching to faculty and monitor faculty performance to ensure effective teaching in Excelsior’s online learning model. - Recruit, appoint, evaluate, and support faculty throughout the full lifecycle of their teaching and service responsibilities. - Maintain and update departmental catalog information and work with marketing teams to ensure accurate representation of programs across digital and print platforms. - Guide curriculum planning, alignment, and revision across graduate and doctoral Business and Public Service programs in accordance with university priorities, learning outcomes, and accreditation requirements. - Provide academic leadership for the development, refinement, and launch of doctoral programs, including applied doctoral pathways aligned with scholar-practitioner models. - Foster a culture of innovation and excellence in course design, leveraging instructional design collaboration and evidence-based practices. - Participate in the yearly program review processes and collaborate on the assessment of program learning outcomes and general education outcomes. - Oversee critical fix workflows to ensure timely, accurate, and high-quality updates to courses. - Partner with instructional designers and faculty subject-matter experts to execute fixes, maintain course accuracy, correct inconsistencies, and address emergent student-experience issues during live terms. - Ensure that critical fixes inform longer-term curriculum improvements by documenting patterns, root causes, and opportunities for systemic updates across programs. - Engage in student-success data reviews and apply evidence-based insights to improve program quality, curriculum coherence, and faculty effectiveness. - Evaluate transfer credit and prior learning assessments in collaboration with academic evaluators to ensure consistency and rigor. - Support development and launch of new or redesigned academic programs at the direction of the Dean. - Teach within the University’s established workload model, with assignments that reflect subject-matter expertise in business, public service, public administration, leadership, governance, or related fields. - Maintain a scholarly and applied practice agenda aligned with School and University priorities. - Engage department faculty in university and community service activities as appropriate. Benefits - The hiring salary range for this position is $95,000.00 - $105,000.00.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Student Accounts Manager plays a pivotal role within Fielding University, overseeing all financial operations related to Fielding student accounts and working as a liaison between Fielding internal student account operations and Excelsior. - Manage billing, payments, and collections to ensure accuracy and compliance with regulatory requirements. - Deliver exceptional service to students and their families. - Support strategic initiatives and align financial policies with the institution's mission. - Facilitate communication and processes between Fielding and Excelsior. - Collaborate closely with interinstitutional stakeholders to promote consistency and streamline operations. - Prepare financial reports, analyze trends, and implement system enhancements to optimize operations. This role is remote, allowing flexibility to work from home while balancing personal priorities. Core hours are 8:30 AM–5:00 PM, including a 1-hour lunch, for a 37.5-hour workweek. Qualifications - Bachelor’s degree. - 5 years of experience in higher education with 2 years in a supervisory role, preferably in accounts receivable, billing, collections, and other Bursar-related functions. - Strong understanding of and experience with financial and student information/accounts systems. - Strong knowledge of accounting principles and regulatory requirements, including those related to collections. - Working knowledge of Federal regulations, including Title IV and FERPA rules. - Excellent analytical and problem-solving skills with attention to detail. - Outstanding interpersonal and communication skills, with the ability to interact effectively with diverse stakeholders. - Proficiency in Microsoft Office Suite. Requirements - Supervise and manage the student accounting department staff, providing guidance and support. - Conduct performance evaluations and professional development for team members. - Collaborate with other departments to support institutional goals and initiatives. - Contribute to the development and implementation of strategic initiatives related to financial services and student accounts. - Analyze financial data and trends for decision-making and resource allocation. - Partner with executive leadership to align financial policies and procedures with interinstitutional goals. Benefits - The hiring salary range for this position is $68,500.00 - $73,000.00.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Excelsior University is seeking applicants for the position of Assistant Director Financial Aid, in the Office of Student Financial Services. We are seeking a dynamic individual who thrives in a fast-paced environment, where critical thinking and creativity are valued skills in day-to-day processing. The Assistant Director of Financial Aid plays a key role in supporting the leadership team with the daily operations of the department. This position oversees and manages the execution of at least one Title IV program, ensuring that policies and procedures are aligned with current federal regulations and are both effective and student-centered. The successful candidate will be responsible for student packaging, repackaging, and counseling, while maintaining a deep understanding of the regulations governing the accurate administration of Title IV funds. Although the primary focus is on the efficient and compliant management of Title IV programs, this role also encompasses various aspects of the Financial Aid office. While it is preferred that the Assistant Director of Financial Aid be located in Albany, New York, or a nearby area, remote work options will be considered. - Administer Title IV program(s) for the university including, but not limited to; awarding, verification, and assisting in reconciliation in collaboration with other units of the University and Common Origination and Disbursement (COD). - Ensure compliance with all Federal Title IV regulations, develop and maintain policies and procedures. - Work in collaboration with the Associate Directors and Director to prepare for and engage in the annual A-133 audit. - Remain up-to-date with changes in regulation as well as interpreting and implementing those regulations within assigned program(s). - Communicate all changes related to assigned program(s) to all stakeholders. - Create and maintain process flows for assigned program(s). - Promote academic success, increase retention, decrease time toward graduation, and improve the overall educational experience of students. - Support the development of the whole student by providing excellent customer service and resolution of issues through telephone, email, virtual meetings, and preparation of written correspondence for financial aid. - Serve as an information resource for all incoming students, transfers, and re-entering students as well as internal staff. - Assist with developing, revising, and updating processes of financial aid related to Title IV program administration along with creating and/or editing any required forms and publications. - Participate in professional development. - Engage in and support the development and administration of Student Financial Services. Qualifications - Bachelor's degree and a minimum of 2 years of experience in a financial aid or related student service administration. - Experience in student financial aid regulations, financial aid software, and proficiency with Microsoft Word & Excel. - Strong communication skills, attention to detail, and strong problem-solving skills are essential. - Experience with PowerFAIDS financial aid management system and an interest in promoting distance learning higher education to a diverse adult student population. Requirements - Ability to perform each essential duty satisfactorily. - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits - The hiring salary range for this position is $48,000.00 – $50,000.00. - The hiring salary range above represents the University's good faith estimate at the time of posting.