We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities. Job Description Summary: Responsibilities And Duties: The Patient Service Representative I may be expected to perform any of the following and other duties as assigned: Provides exceptional customer service during every encounter with patients, families, visitors and OhioHealth physicians and associates Accept inbound calls within a specific response-to-call timeframe following customer service standards at all time Makes outbound calls with according to the standard work and following customer service standards. Accurately identifies patient in the EMR system. Adhere to the department Standard Work Obtains and enters accurate patient demographic and financial information while maintaining patient confidentiality Uses critical thinking skills to make decisions, resolve issues, or escalate concerns Verifies insurance eligibility using online eligibility system, payer websites or by phone call Processes faxes and transcribes information into the system’s EMR. Follow protocols for directly contacting the care centers regarding urgent patient requests and ensure timely follow up Schedules outpatients appointments Generates, prints, and provides patient estimates utilizing price estimator products Inform patient of any outstanding balance, collect balance and co-payment or provide financial assistance information Answers questions or concerns regarding insurance residuals and self-pay accounts Uses knowledge of CPT codes to accurately select codes from clinical descriptions Identifies and/or determines patient Out of Network acceptance into the organization Explains billing procedures, hospital policies and provides appropriate literature and documentation Update/notate all accounts using appropriate standard work Reviews insurance information and determines need for referrals and/or financial counseling. Educates patients on MyChart, including activation Adhere to policy and procedures Participate in and contribute to development of Lean processes. Complies with all organizational, state and federal laws and regulations related to patient privacy and confidentiality (ie. PHI, HIPAA, etc.) Work collectively in a professional manner Confirms physician's orders/visit purpose Verifies multidisciplinary patient schedules for Outpatient visits to expedite patient processing Obtains Release of Information authorization from patients to release medical records Uses conflict resolution skills and service recovery to handle customer service concerns Resolve patient complaints and concerns and, if unable to resolve, escalate appropriately Provides information to physician offices and other hospital departments when needed Minimum Qualifications: High School or GED (Required) Additional Job Description: Typing of 40 wpm, excellent communication, organization, and basic computer skills. KIND and LENGTH of EXPERIENCE 1-2 years of previous experience in the service industry with a focus on delivering exceptional customer service or 1-2 years previous experience in a Medical Office setting or 1-2 years previous experience in a Call Center or 1-2 years previous experience in Collections Work Shift: Day Scheduled Weekly Hours : 40 Department Patient Contact Center Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.

Bilingual Remote Outbound Call Center Representative Life Line Screening | Full-Time | Fully Remote We are looking to add to our bilingual (English/Spanish) call center team! Come be part of a growing, mission-driven healthcare company where your work truly makes a difference. At Life Line Screening, you’ll help individuals take control of their health through preventive screenings — all while working from the comfort of your home. We offer stable full-time schedules, competitive pay with incentives, comprehensive benefits, and long-term career growth in a supportive, performance-driven environment. Compensation & Benefits - Hourly pay: $15/hour + bonus incentives - Paid Time Off & Paid Holidays - Medical, Dental, Vision Insurance - Health Savings Account (HSA) - 401(k) with Employer Match - Professional Development Opportunities - Referral Bonus Program - Courtesy preventive health screenings for you and eligible family/friends - All equipment provided (computer, monitor, phone, headset, etc.) - Paid virtual training Schedule Options Choose the shift that works best for you: - 9:00 AM – 5:30 PM EST - 12:30 PM – 9:00 PM EST (8.5-hour shifts between 9:00 AM – 9:00 PM EST) What We’re Looking For Please review carefully — candidates must meet all requirements to be considered. - Bilingual (English and Spanish) - Desire to work in a fast-paced outbound call center environment - Strong phone presence with exceptional consultative communication skills - Proven job stability (no job-hopping) - Ability to effectively de-escalate conversations - Competitive mindset with a passion for meeting and exceeding goals - High School Diploma or GED required (some college preferred) - Ability to pass a pre-employment drug screen and criminal background check About the Role As a Remote Outbound Representative, you’ll use a compassionate, consultative approach to educate patients about the importance of preventive health screenings. Your conversations directly support early detection and improved quality of life. This role is ideal for individuals who thrive in a fast-paced, goal-oriented call center environment and are motivated by performance and purpose. What You’ll Do - Place 100–150 outbound calls per shift to remind patients to return their screening kits - Educate callers on the benefits of early detection, including prevention of colon disease and colon cancer - Identify and assist with any barriers preventing patients from returning their kits - Use a consultative approach to provide clear, accurate information and encourage successful kit returns - Professionally de-escalate concerns and maintain a positive customer experience Work-From-Home Requirements - Minimum internet speed: 50 Mbps download 10 Mbps upload - Designated, quiet workspace free from distractions - Ability to work independently and remain focused during scheduled shifts Equal Opportunity Employer Life Line Screening is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. Life Line Screening is proud to be an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age disability, protected veteran status, or other characteristics protected by law. Life Line Screening will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditional upon the successful completion of a background check and drug screen. Privacy Notice to California Applicants

**This is posted in anticipation of a future role** Position Summary: Care Managers are responsible for contacting insurance companies to obtain correct eligibility information, perform benefit investigations, copay assistance and check prior authorization and/ or appeal status. The information contained herein is intended to be an accurate reflection of the duties and responsibilities of the individuals assigned to this position. They are not intended to be an exhaustive list of the skills and abilities required to do the job. IQVIA reserves the right to revise the job or to require that other or different tasks be performed as assigned. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee. Care Manager As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma get their medicines to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product’s value to payers, physicians and patients. A significant part of our business is acting as the biopharma’s sales force to physicians or providing nurses to educate patients or prescribers. With the right experience, you can help deliver medical breakthroughs in the real world. Position Summary: Responsibilities will vary by program and its lifecycle.  Care Manager’s may be responsible for contacting insurance companies to obtain correct eligibility information, perform benefit investigations, copay assistance and check prior authorization and/or appeal status.  Care Managers may also be responsible for directly contacting patients and/or providers to evaluate eligibility for assistance programs and/or varied adherence support.  This is a remote position. Job Responsibilities: - Perform outbound calls to obtain appropriate information and document accurately. - Responsible for answering in-bound calls and assisting customers with pharmacy related services. - Maintain strict professionalism in all communication methods while providing efficient, courteous, and friendly service. - Contact insurance companies for benefit investigation and coverage eligibility. - Provide prior authorizations and appeals support. - Assist patients with the enrollment process for manufacturer and non-profit organization copay assistance programs. - Update job knowledge by participating in educational opportunities and training activities. Work efficiently both individually and within a team to accomplish required tasks. - Maintain and improve quality results by adhering to standards and guidelines by meeting quality standards set forth by program KPI’s. - Report ADE’s according to program policy and guidelines Adhere to all HIPAA guidelines May assist with onboarding new employees. Schedule: - Must be available for an 8 hour shift between 8am-8pm EST Required Qualifications: - High School Diploma or equivalent - Minimum one year experience in medical billing, reimbursement, insurance verification, or similar related medical office experience. - Previous data entry experience (minimum three months) and ability to type 30wpm+. - Able to demonstrate high attention to detail in work. - Must be computer savvy, to include navigating multiple computer tabs, monitors, and applications. - Advanced ability/knowledge of all Microsoft Suite programs (Teams, Word, Excel, Outlook, etc.) and soft phone systems (WebEx, Mitel, Shoretel, etc.). - Exceptional communication skills, both written and verbal. - Able to work in a virtual team environment by being available and responsive during working hours. - Excellent follow through This is a remote position. - Employees must have a private workspace free of distraction to adhere to HIPAA compliance/guidelines. - Workspace must include internet plug-in accessibility.  Wi-fi connectivity is not permitted. - Must reside in country where the job is posted. Preferred Qualifications: - Some College. - Bilingual Spanish - English - Previous experience in Patient Support Services (Hub). - Previous Customer Service experience in the healthcare field. #LI-CES #LI-DNP IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role is $22.00 - $23.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

Job Description: DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com. At DXC we use the power of technology to deliver mission critical IT Services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, insurance, analytics and engineering, applications, security, cloud, IT outsourcing, and modern workplace. Our DXC Insurance Services help our customers optimize and transform operations, lower costs, increase agile new channels to growth. Our people, technology and best practices improve and automate highly complex business processes middle and back offices- while facilitating customer experience transformation. We are seeking a customer-focused FINRA Series 6 or 7 Licensed Support Representative to provide service and support to clients with investment and retirement accounts. In this role, you will handle inbound calls, respond to account-related inquiries, process transactions, and deliver a high-quality client experience while supporting our financial services partners. Key Responsibilities - Provide customer service to clients regarding investment and retirement products, including mutual funds, variable annuities, brokerage accounts, and related financial service offerings. - Respond to inbound calls and inquiries regarding account balances, transactions, distributions, transfers, and general account servicing. - Research and resolve client requests related to account activity, trade status, account features, and servicing procedures. - Process transactions such as fund transfers, distributions, and account updates, ensuring compliance with company policies and FINRA regulations. - Escalate complex issues and route requests for account changes or documentation to the appropriate departments. - Efficiently navigate multiple internal systems to access client information and provide accurate and timely responses. - Maintain and strengthen relationships between clients and financial advisors by delivering professional, compliant, and high-quality service. - Support special campaigns, client outreach initiatives, and operational requests when needed. - Consistently demonstrate strong communication, regulatory awareness, and a commitment to service quality while meeting call center performance metrics. Required Qualifications - High School Diploma required (verification will be requested during the background check). - Active FINRA Series 6 or Series 7 license required. - 1–2 years of experience in financial services, investment servicing, or brokerage operations. - Prior call center or high-volume client service experience preferred. - Basic understanding of investment products, retirement accounts, and securities regulations. - Excellent verbal and written communication skills. - Strong telephone etiquette, reliable attendance, and commitment to meeting performance and call metrics. - Strong listening skills with the ability to clearly explain financial information and solutions to clients. - Ability to work in a fast-paced, regulated financial services environment. - Proven ability to collaborate effectively within a team. - Strong organizational, problem-solving, and analytical skills. - Ability to manage stress and maintain performance under pressure. - Strong computer proficiency and ability to navigate multiple systems simultaneously. - Basic math and analytical capabilities. Training Schedule 5–6 weeks of training Monday – Friday Typically 8:00 AM – 4:30 / 5:00 PM CST Regular Work Schedule Monday – Friday Core business hours between 7:30 AM – 5:00 PM CST (8-hour shift within these hours) Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $36,700 - $68,200. Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below. We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. Postings Link Disability Accommodations If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email. Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.