Role Description Conectar o mundo é o que nos move, e conectar as pessoas também! A MK é uma empresa tech de desenvolvimento de software para ISPs, e mais do que software, entregamos impacto: impulsionamos empresas, geramos empregos e garantimos experiências incríveis para milhares de pessoas. Estamos expandindo nosso time e buscando profissionais apaixonados por desafios e movidos pela entrega de alto nível. Se você é alguém que se adapta rápido, busca inovação constante e entende que cada detalhe faz a diferença para o cliente, queremos conhecer você! Teu dia a dia aqui na MK: - Conduzir pesquisas com usuários; - Prototipar e validar hipóteses; - Analisar e se aprofundar em dados; - Criar fluxos, diagramas conceituais e jornadas; - Desenhar interfaces; - Documentar atividades e compartilhar com a equipe; - Contribuir na manutenção do Design System. Qualifications - Conhecimento sólido em Figma; - Vivência com Design Responsivo e Mobile-First; - Experiência com Design System; - Experiência em Prototipagem e Wireframing; - Experiência em condução de pesquisas com usuários, validação de hipóteses e análise de dados; - Visão analítica e criteriosa, entendendo contextos, dados e ter empatia para se colocar no lugar dos outros; - Olhar inovador e assertivo; Requirements - Experiência com design de software Saas; - Noções de desenvolvimento Front-end; - Vivência no mercado de Telecom; - Protagonismo (a carreira é sua!), senso de dono, resiliência e resolutividade; Benefits - 💳 Beneflex Flash (Visa) – R$ 35,00 por dia útil (incluindo o mês das suas férias); - 🚏 Vale Transporte; - 🏥 Plano de Saúde Unimed (Hospitalar + Ambulatorial); - 🏋️ Gympass; - 🛡️ Seguro de Vida MetLife; - 👶 Auxílio Creche; - 🏠 Auxílio Homeoffice; - 🍽️ Convênios Locais (alimentação, saúde e lazer); - 🎓 Parcerias com instituições de ensino; - 😎 Dress Code Flexível; - 🎉 Day Off no aniversário;

Role Description Estamos em busca de um(a) Senior Service Designer com energia e foco em execução para integrar nosso time de ITSM e Plataforma Modular. Você liderará iniciativas de pesquisa, identificará os principais pontos de dor dos desenvolvedores e desenhará serviços integrados, que simplifiquem processos e aumentem produtividade, qualidade e inovação. Seu trabalho ajudará a transformar o ITSM de uma função orientada à conformidade para um habilitador centrado no desenvolvedor, com forte foco na entrega de resultados mensuráveis. Qualifications - De 5 a 8 anos de experiência comprovada em service design, pesquisa em UX ou experiência do desenvolvedor. - Inglês avançado. Capacidade de liderar dinâmicas e se comunicar com os times. - Forte entendimento de frameworks de ITSM (ex.: ITIL) e sua aplicação em ambientes modernos de desenvolvimento de software. - Proficiência em design thinking, mapeamento de jornadas e construção de service blueprints. - Familiaridade com metodologias ágeis e trabalho em times multifuncionais. - Excelentes habilidades de comunicação, facilitação e gestão de stakeholders. - Mentalidade questionadora do status quo, com foco em melhoria contínua e defesa de soluções centradas no desenvolvedor. - Forte visão de produto, com foco em geração de valor e usabilidade. - Orientação a resultados, com perfil proativo e foco em execução. - Capacidade de analisar dados e feedback de desenvolvedores para orientar decisões que melhorem a experiência e os resultados.

Role Description The Instructional Designer position is in the Administrative Office of the U.S. Courts, Department of Administrative Services, Financial Management Office (FMO), Financial Policy, Travel, and Training Staff. The FMO is responsible for financial management for the federal Judiciary including accounting, budgeting, reporting, and investments. The primary function of FPTTS training is to provide a comprehensive program of high-quality, business process eLearning courses, and performance support resources to new and experienced court unit executives and financial management professionals in the judiciary. The Instructional Designer works with FMO leaders and staff, court leaders and staff, and training partners to accomplish the FMO's strategic goal. The duties of this position include, but are not limited to: - Planning, developing, producing, and implementing eLearning courses and performance support materials based on educational needs assessment findings. - Conducting assessments to identify program- and position-related educational needs and recommending revision of existing courses and development of new courses. - Planning, developing, and implementing evaluation methodologies to determine the effectiveness of eLearning programs and performance support resources. - Applying instructional design theory and science to create eLearning courses that meet the needs of the intended audience. - Writing and creating content for storyboards, scripts, business communications, and learning activities that support business process requirements. - Developing innovative and effective methods for eLearning programming, including recommending improvements to solve eLearning program problems. Qualifications - Applicants must have at least one full year (52 weeks) of specialized experience which is in or directly related to the line of work of this position. - Specialized experience must demonstrate experience in ALL areas defined below: - Conducting assessments to identify educational needs for business process eLearning courses. - Planning, developing, producing, and implementing eLearning courses and performance support materials. - Planning, developing, producing, and implementing evaluation methodologies to determine the effectiveness of eLearning programs. Requirements - Selection for this position is contingent upon completion of OF-306, Declaration of Federal Employment during the pre-employment process and proof of U.S. citizenship for competitive status positions or conversion to a competitive status position with the AO. - All new AO employees will be required to complete an FBI fingerprint-based national criminal database and records check and pass a public trust suitability check. - New employees to the AO will be required to successfully pass the E-Verify employment verification check. - All new AO employees are required to identify a financial institution for direct deposit of pay before appointment. - You will be required to serve a trial period if selected for a first-time appointment to the Federal government, transferring from another Federal agency, or serving as a first-time supervisor. - If appointed to a temporary position, management may have the discretion of converting the position to permanent depending upon funding and staffing allocation. Benefits - A career with the U.S. government provides employees with a comprehensive benefits package. - As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. - Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

We anticipate the application window for this opening will close on - 12 Apr 2026 At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world. About the Role MiniMed.com is seeking a strategic, hands-on Senior Designer to lead experience design across our direct-to-consumer and ecommerce transformation initiatives. This role will shape how customers discover, evaluate, purchase, onboard, and engage with MiniMed products and services across digital touchpoints. The ideal candidate can move fluidly from future-state vision and journey mapping to wireframes, prototypes, testing, and polished execution. They bring strong experience designing for complex digital ecosystems, translating emerging capabilities into intuitive customer experiences, and partnering closely with product, marketing, engineering, and business stakeholders to deliver measurable outcomes. This person should be equally comfortable defining the experience strategy and driving the tactical design work needed to bring it to life. Responsibilities may include the following and other duties may be assigned. - Lead design for key D2C and ecommerce initiatives across MiniMed.com, including product discovery, consideration, conversion, onboarding, retention, and account experiences. - Translate business goals, customer needs, technical constraints, and platform opportunities into clear, intuitive digital experiences. - Create customer journey maps, service blueprints, wireframes, prototypes, and high-fidelity designs that improve usability, conversion, and long-term engagement. - Design scalable interaction models and experience frameworks that can support multiple touchpoints, user needs, and future digital capabilities. - Partner with product managers, engineers, marketers, and cross-functional leaders to define vision, prioritize opportunities, and accelerate execution. - Conduct user research, interviews, and testing to validate concepts, identify friction points, and inform roadmap direction. - Help shape the end-to-end experience strategy for ecommerce transformation, ensuring consistency across the customer lifecycle. - Contribute to design systems, interaction patterns, and best practices that enable speed, consistency, and scalability across teams. - Present design rationale and influence senior stakeholders through clear storytelling, prototypes, and customer-centered recommendations. - Use data, research, and customer insight to continuously optimize experiences and improve business performance. Required Knowledge and Experience: ​Requires a Baccalaureate Degree and minimum of 10 years of relevant experience, or advanced degree with a minimum of 8 years of relevant experience. Preferred Qualifications: - 6+ years of experience in digital product design, UX/UI, service design, or ecommerce experience design. - Strong portfolio demonstrating end-to-end design work across complex digital products, customer journeys, and transactional or account-based experiences. - Experience designing for D2C, ecommerce, customer experience transformation, or digitally enabled service ecosystems. - Ability to move from strategy to execution, including journey mapping, concept development, prototyping, testing, and delivery. - Strong systems thinking, with the ability to simplify complexity into intuitive, scalable experiences. - Experience designing interaction models, experience frameworks, or reusable patterns that can scale across a broader platform or ecosystem. - Strong cross-functional collaboration skills, with experience working closely with product, engineering, marketing, and senior business stakeholders. - Ability to influence direction through strong communication, facilitation, and design storytelling. - Proficiency in modern design and prototyping tools such as Figma. - Experience using customer research, behavioral insights, and analytics to inform design decisions. - Comfort operating in fast-moving transformation environments where ambiguity, iteration, and influence are critical. - Experience improving multi-step customer flows such as discovery, comparison, signup, checkout, onboarding, or account management. - Experience in service design and journey-based transformation work across large-scale digital experiences. - Familiarity with experimentation, conversion optimization, and digital growth initiatives. - Experience contributing to or evolving design systems in complex organizations. - Experience translating new technologies, including AI-enabled capabilities, into intuitive and high-value user experiences. - Experience working in healthcare, wellness, regulated environments, or other high-consideration consumer decision journeys is a plus. What Success Looks Like - Customers experience a simpler, more intuitive path from discovery to purchase and beyond. - Key D2C and ecommerce journeys are more seamless, consistent, and conversion-oriented. - MiniMed.com has a strong design partner who can define future-state vision while also driving hands-on delivery. - Design decisions are grounded in customer insight, business priorities, and measurable outcomes. - The digital experience foundation becomes more scalable, modern, and adaptable as transformation efforts expand. - Cross-functional teams are aligned around a shared customer journey and a clearer roadmap for execution. The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. Benefits & Compensation MiniMed offers a competitive salary and flexible benefits package At MiniMed, we put people first. A commitment to our employees lives at the core of our values: We recognize their contributions. They share in the success they help create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every stage of your career and life. Salary ranges for U.S (excl. PR) locations (USD):$171,200.00 - $256,800.00 This position is eligible for a short-term incentive called the Short Term Incentive (STI). At MiniMed, we are committed to supporting the well-being and financial security of our employees. Regular employees working 20 or more hours per week are eligible for a robust benefits package, including health, dental, and vision insurance, as well as access to a Health Savings Account, Healthcare Flexible Spending Account, life insurance, long-term disability leave, and a dependent daycare spending account. In addition, all regular employees enjoy incentive plans, a 401(k) plan with company match, short-term disability coverage, paid time off and holidays, participation in our Employee Stock Purchase Plan, and access to our Employee Assistance Program. Eligible employees may also benefit from our Non-qualified Retirement Plan Supplement and Capital Accumulation Plan, subject to IRS minimum earnings requirements. Please note that “regular employees” refers to those who are not temporary staff, such as interns, and some benefits may not apply to employees in Puerto Rico. For further details about our comprehensive benefits, we encourage you to visit the link below. MiniMed Benefits Overview About MiniMed MiniMed is a full-stack insulin delivery company dedicated to supporting people living with diabetes through every step of their journey — when and how they need it. For more than 40 years, we’ve been committed to redefining what’s possible: intelligent dosing systems designed for real life, predictive insights that stay a step ahead, and always on support when it’s needed most. At the heart of everything we do is a simple Mission: to make every day a better day for people with diabetes. Learn more about our business, and our mission here. It is the policy of MiniMed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, familial status, membership or activity in a local human rights commission, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, MiniMed will provide reasonable accommodations for qualified individuals with disabilities. If you are applying to perform work for MiniMed in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which MiniMed reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. MiniMed will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.