• Supports the development and execution of resident-facing and site-level communications across the portfolio • Assists in drafting and editing resident-facing and internal communications, including announcements, notices, and campaigns • Maintains consistency in tone, voice, and branding across all communications • Provides communication support for operational initiatives, including system updates, process changes, and new programs • Develops messaging that helps site teams and residents understand and adapt to changes • Coordinates and distributes resident communications through various platforms, including email and resident portals • Escalates sensitive or complex communication needs to senior team members as appropriate

• Strategic Transformation & AI Adoption: Identify and champion high-impact automation and AI opportunities (e.g., routing optimization, self-service support) and design end-to-end operational models that scale across core systems. • Cross-Functional Diagnostics: Conduct "deep dives" into departmental friction points to uncover root causes—distinguishing between process gaps, data integrity issues, and behavioral hurdles. • Business Requirements & Scoping: Translate vague executive requests into disciplined business requirement documents (BRDs), including success metrics, testable acceptance criteria, and clear "in-scope/out-of-scope" definitions. • Change Management & Adoption: Design and execute strategies to ensure high user adoption of new tools and processes, focusing on the human element of digital transformation. • Intake Governance: Act as the primary filter for the Systems/IT intake queue, prioritizing high-value initiatives and providing data-driven alternatives for low-impact requests. • Operational Liaison: Serve as the primary business-facing lead, collaborating with Business Systems, IT, and Data Engineering to ensure technical builds align with business intent.

Requisition Number: 104321 Market Development Executive Sr Location: You will have the flexibility to work fully remote. - Must be based in the West Insight at a Glance - 14,000+ engaged teammates globally - #20 on Fortune’s World's Best Workplaces™ list - $9.2 billion in revenue - Received 35+ industry and partner awards in the past year - $1.4M+ total charitable contributions in 2023 by Insight globally Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions. About the role As a Market Development Executive Sr, you will be responsible for selling Insight’s analytics solutions to clients across various industries. We will count on you to partner closely with Analytics Services Leadership to build an analytics client growth strategy for new and existing services clients.. Along the way, you will get to: - Develop and execute sales strategies to achieve revenue targets in specialty areas of the Service Line - Build and maintain relationships with key decision-makers at client organizations - Define and execute technical account growth strategy in partnership with Services delivery - Identify new opportunities for specialty solutions and services - Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career. What we’re looking for - Bachelor's degree in business, marketing, or related field - Minimum of 8 years of experience in sales, preferably in analytics or related field - Proven track record of meeting or exceeding sales targets - Strong communication and interpersonal skills What you can expect We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include: - Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year. But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities. Join us today, your ambITious journey starts here. Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you! The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here. Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. Posting Notes: Remote || Colorado (US-CO) || United States (US) || Sales/Business Development || None || Remote ||

• Participate in a 25-minute recorded interview session • Share your personal experiences and operational insights • Provide candid feedback on workplace dynamics and customer interactions • Engage thoughtfully with guided discussion prompts • Contribute to understanding current service industry challenges