Lumen is the trusted network for AI. We’re transforming how businesses connect, secure, and scale in an AI-driven world. By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock what’s next. At Lumen, people power progress. Our culture is built on teamwork, trust, and transparency, giving you the flexibility, support, and opportunity to make a lasting impact. We’re looking for top-tier talent ready to take on the challenge. Join us in building the future. The Role Contributes to the overall strategic vision of the Custom Networks organization and integrates a broad range of ideas regarding Custom Networks Analytics. Collaborate with teams across Enterprise Ops team and other business units such as finance, product, strategy and sales to establish both deployment and spend forecasting and measurement. Evaluates network architecture design, in addition to feasibility and cost studies. The team will be responsible for defined business values delivered on time and on budget, and with stable operation. Responsible for project execution over numerous projects or complex programs. Ensures solutions meet business needs. Consults and collaborates with leadership, subject matter experts, and others as needed to drive successful end-to-end delivery. Location and Schedule This position is fully remote and open to candidates residing anywhere in the United States. The expected work schedule aligns with Eastern Time zone operating hours. The Main Responsibilities - Develops, plans and manages development and implementation activities for highly complex programs for external and internal customers to ensure success of business objectives. - Manage scope definition, stakeholder expectations, project plan, milestones and associated deliverables, project financials and business case, stakeholder relationships and deliverables. - Development and management of cross program delivery teams composed of cross-functional internal and external resources. - Assesses project plans and progress, collect, consolidate, and review status reports as needed, as well as review status with project leaders on a continuous basis. - Support end-to-end project planning, risk identification, dependency tracking, issue identification and change management on projects. - Sets and controls standards and mentors the team to improve delivery of projects on time and within budget, given scope and known risks. - Continually identifies opportunities for innovation and improvement within projects as well as across Infrastructure Shared Services. - Lead both Project Control Specialists and Project Specialist to measure EVM, CPI, SPI for each project or sites. What We Look For in a Candidate - 10+ years of relevant experience in Telecom industry (wireless, wireline, transport) - Bachelor’s degree in related field or equivalent education and experience - 5+ years’ people management experience - Experience leading multiple complex projects in the technology industry - Strong skills with MS Project Plan, Visio, PowerPoint and Excel - PMP certification preferred - Master’s preferred Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: - Benefits - Bonus Structure #LI-Remote Requisition #: 341682 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Privacy Notice Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data. To review Lumen’s Privacy Notice, please visit: https://jobs.lumen.com/global/en/privacy-notice Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

• Collaborate with SMA leadership to ideate, prioritize, and implement departmental strategies • Facilitate and coordinate the development of SMA’s annual strategic plan and budget • Support coordination of PanCAN’s annual Scientific Summit • Provide administrative assistance to the Chief Scientific and Medical Officer and the Chief Business Officer; may also support other Scientific Medical Affairs leadership as needed • Develop and maintain a consistent and effective meeting management process structure and appropriate cadence (e.g., leadership team, extended leadership team, all hands, governance/sponsor meetings and operations/business reviews) • Facilitate communication of pertinent updates and organizational-wide policies/procedures • Track and report on key metrics of the pancreatic cancer field, including federal funding for research, clinical trials, patient outcomes, and the research community • Coordinate and facilitate outreach to PanCAN’s research community for key meetings, communications, and project management as needed • Coordinate, track and report on PanCAN SMA metrics associated with all PanCAN programs for internal and external use • Project manage Grants and associated research activities including coordinating receipt of grantee deliverables and disbursement of grant funds, and tracking grantee progress, financial and milestones reports and new grantee paperwork • Create, maintain and execute Grants program policies, Standard Operating Procedures (SOPs), and tracking systems including owning oversight of Grant tracking portal (Proposal Central) and SharePoint site for document management • Coordinate negotiation and execution of grant agreements across internal stakeholders, legal counsel and research institutions • Manage internal coordination on Grants information sharing and operations with Finance, Development, Community Engagement and Marketing • Maintain calendar for critical activities for business development, sponsorship, or partnership opportunities; track and report on key activities, deliverables, and pipeline opportunities • Organize and facilitate team meetings with external stakeholders as needed • Track and follow-up on action items associated with key partnerships as required • Facilitate the receipt, review, approval, and execution of Data Use Agreements (DUA) for PanCAN data sharing • Actively track and report on status of DUAs and PanCAN data collaborations

Vālenz® Health is the platform to simplify healthcare – the destination for employers, payers, providers and members to reduce costs, improve quality, and elevate the healthcare experience. The Valenz mindset and culture of innovation combine to create a distinctly different approach to an inefficient, uninspired health system. With fully integrated solutions, Valenz engages early and often to execute across the entire patient journey – from care navigation and management to payment integrity, plan performance and provider verification. With a 99% client retention rate, we elevate expectations to a new level of efficiency, effectiveness and transparency where smarter, better, faster healthcare is possible. About This Opportunity: As the Manager of Operational Excellence, you’ll help drive process improvement efforts across the organization and turn strategy into action. You’ll leverage Lean and Six Sigma methodologies to ensure consistent execution of key initiatives, from optimizing internal workflows to supporting client implementation readiness. Things You’ll Do Here: - Lead enterprise-wide continuous improvement initiatives utilizing Lean Six Sigma and DMAIC methodologies to drive measurable efficiencies, enhance quality, reduce waste, and optimize operational performance. - Design and implement scalable process improvements that strengthen accuracy, throughput, and compliance in payment integrity operations, ensuring alignment with regulatory requirements, client expectations, and organizational performance goals. - Leverage technology, data analytics, and automation tools to streamline workflows, reduce manual touchpoints, improve cycle times, and enhance reporting transparency. Partner with technical teams to evaluate and implement process automation solutions that support sustainable operational gains. - Facilitate cross-functional workshops and working sessions, including value stream mapping, process mapping, and root cause analysis (RCA), to uncover operational gaps, identify bottlenecks, and prioritize high-impact improvement opportunities. - Collaborate closely with Implementation, Client Success, Product, and Core Operations teams to design, document, and operationalize end-to-end workflows supporting new client onboarding, product enhancements, and service expansions within the Payment Integrity portfolio. - Establish standardized operating procedures (SOPs) and governance frameworks to ensure process consistency, scalability, and repeatability across pre-payment and post-payment integrity functions. - Identify, assess, and mitigate operational risks that may affect service delivery, financial outcomes, regulatory compliance, or client experience, implementing controls and monitoring mechanisms to ensure ongoing stability and performance. - Develop and maintain comprehensive project documentation, including charters, business cases, stakeholder analyses, process documentation, KPIs, dashboards, and post-implementation reviews to ensure transparency and accountability. - Define and track key performance indicators (KPIs) to measure operational effectiveness, quantify improvement impact, and support data-driven decision-making across the Payment Integrity vertical. - Champion a culture of continuous improvement, providing coaching and guidance to operational leaders and frontline teams to build internal capability in problem-solving, process discipline, and performance optimization. - Perform other duties as assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform essential duties. What You’ll Bring to the Team: - 5+ years in an operational excellence or continuous improvement role leading and executing DMAIC projects. - 3+ years of experience in healthcare administration, health insurance, or equivalent, leveraging healthcare technology to automate processes. - Exceptional communication skills, both written and verbal, with strong presentation abilities in-person and virtually. A plus if you have: - Bachelor’s degree in business administration, healthcare administration, or related field. - Six Sigma Green Belt certification. - Experience supporting large-scale process transitions. - Experience supporting client implementations. Where You’ll Work: This is a fully remote position, and we’ll provide all the necessary equipment! - Work Environment: You’ll need a quiet workspace that is free from distractions. - Technology: Reliable internet connection—if you can use streaming services, you’re good to go! - Security: Adherence to company security protocols, including the use of VPNs, secure passwords, and company-approved devices/software. - Location: You must be US based, in a location where you can work effectively and comply with company policies such as HIPAA. Why You'll Love Working Here Valenz is proud to be recognized by Inc. 5000 as one of America’s fastest-growing private companies. Our team is committed to delivering on our promise to engage early and often for smarter, better, faster healthcare. With this commitment, you’ll find an engaged culture – one that stands strong, vigorous, and healthy in all we do. Benefits - Generously subsidized company-sponsored Medical, Dental, and Vision insurance, with access to services through our own products, Healthcare Blue Book and KISx Card. - Spending account options: HSA, FSA, and DCFSA - 401K with company match and immediate vesting - Flexible working environment - Generous Paid Time Off to include vacation, sick leave, and paid holidays - Employee Assistance Program that includes professional counseling, referrals, and additional services - Paid maternity and paternity leave - Pet insurance - Employee discounts on phone plans, car rentals and computers - Community giveback opportunities, including paid time off for philanthropic endeavors At Valenz, we celebrate, support, and thrive on inclusion, for the benefit of our associates, our partners, and our products. Valenz is committed to the principle of equal employment opportunity for all associates and to providing associates with a work environment free of discrimination and harassment. All employment decisions at Valenz are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.

Role: AI Program Manager - Minimum Experience: 4-6 years - Location: Remote - Company: CoPilot Innovations About CoPilot Innovations CoPilot Innovations helps businesses unlock real outcomes using AI not through theory, but through rapid, hands-on implementation. We work closely with operators, founders, and teams to design, build, and ship AI solutions that drive measurable impact. Intro Video: https://app.fireflies.ai/soundbites/008qOvNBExo The Role We are hiring a Program Manager, not a task manager, not a coordinator. This role is for someone who: - Owns client outcomes end-to-end - Thinks like a consultant + operator - Is comfortable getting hands-on with AI tools and prototypes - Can translate ambiguity into execution You will lead AI engagements across multiple clients, driving strategy, execution, and delivery while working closely with engineers, designers, and leadership. What We Offer This role is designed for high performers and is supported by a comprehensive compensation and benefits package: - Competitive Compensation: Salary commensurate with experience and impact. - AI Token Budget: A dedicated budget for experimenting with and utilizing cutting-edge AI tools and platforms (LLMs, APIs, etc.) in your day-to-day work. - Remote Work: Full flexibility to work remotely. - Advancement Opportunities: Direct path for growth and increasing responsibility as the company scales. - Flexible Vacation Schedule: Generous and flexible time-off policy to ensure balance and prevent burnout. What You’ll Own 1. Client Outcomes - Own success metrics for each engagement (ROI, adoption, efficiency gains) - Translate vague client needs into clear, actionable AI solutions - Push clients toward better decisions—even when uncomfortable 2. AI-Led Solution Design - Work with AI engineers to shape solutions (agents, automations, ML systems) - Rapidly validate ideas through POCs and prototypes - Use AI tools (e.g., LLMs, automation platforms, no-code tools) to: - Build quick demos - Validate workflows - Show clients tangible progress early 3. Program & Delivery Leadership - Lead multiple projects/accounts simultaneously - Operate within structured delivery frameworks (Agile or similar), ensuring clarity in scope, prioritization, and execution - Use project management tools (e.g., ClickUp or similar) to manage tasks, track progress, and maintain visibility across projects - Drive weekly progress, unblock teams, and maintain momentum - Proactiveness and ability to get work done without requiring close follow-ups - Contribute to internal process improvements and efficiencies 5. Stakeholder Management - Act as a trusted advisor, not just a point of contact - Run sharp, outcome-driven client conversations - Align leadership teams around priorities and trade-offs 6. Strategic Thinking - Identify high-impact AI use cases across client workflows - Identify risks, gaps, and opportunities across engagements - Challenge assumptions (internally and externally) - Surface insights that improve both client outcomes and CoPilot’s playbooks What This Role Is NOT - ❌ Not just running standups and tracking tickets - ❌ Not waiting for instructions or predefined scope - ❌ Not purely coordination between teams - ❌ Not “AI strategy slides” without execution What We’re Looking For Mindset - High ownership: you act like the business depends on you - Structured thinker: can break chaos into clarity - Curious + adaptive: learns new tools and concepts rapidly - Comfortable with ambiguity and fast-paced environments - High degree of problem-solving and analytical thinking Experience - 3–5+ years in: - Consulting, product, program management, or startup ops - Experience working with: - Technical teams (engineering, data, AI) - Clients or stakeholders directly - Proven ability to drive outcomes, not just manage tasks AI Fluency (Important) You don’t need to be an ML engineer—but you should: - Be actively using AI tools in your workflow - Understand what AI can/cannot do - Be comfortable experimenting with: - LLMs - Automation tools - Basic prompt engineering/workflows Execution Ability - Can move from idea → prototype → shipped solution quickly - Strong communication (written + verbal) - Can run structured problem-solving with clients - Comfortable working with structured workflows, sprint-based execution, and task management tools (e.g., ClickUp, Jira, or similar) If you want to: - Work directly on cutting-edge AI use cases - Own real business outcomes - Operate at the intersection of strategy and execution We’d love to talk.