About Us We’re Extenteam, a dynamic company revolutionizing the short term vacation rental industry. Our proven business model has generated consistent revenue, and we are now expanding from a professional services model to a scalable tech-based subscription-first model. As a scaling stage startup, we aim to grow our Monthly Recurring Revenue (MRR) to double our revenue by January 2026 by providing an AI assisted SaaS platform that works for all short term rental businesses regardless of their size. Extenteam is on a mission to streamline and support vacation rental businesses by providing top-notch solutions, including guest communication and property management support. We generate revenue through two primary streams: Dedicated Team Members: Providing trained overseas talent with a recurring premium model, replacing one-time recruitment fees. Tailwind - SaaS Platform: A guest communication Software blended with our shared services team, supporting smaller operators typically with less than 50 units - helping Extenteam increase profitability while growing our product market fit and expanding TAM and service levels. Extenteam is a small but mighty team of 50 consisting of Sales, Partner Success, Marketing, HR & Recruiting, Engineering, Product and Admin (IT, Data etc). We are spread out across the world but we have hubs in Miami, LA, Medellin, and actively expanding into Europe. Our 50 people core team is supported by 400+ DTMs (dedicated team members) that are servicing our customers. Our Values: Commitment to Excellence: Continuously raising the bar and setting new standards in guest communications and service delivery. Exceptional Collaboration: Thriving in a fast-paced, high-performance environment built on clear communication and teamwork. Unified Purpose: Aligning behind a shared mission to drive success with an intense focus. One shared consciousness. Data-Driven Decision-Making: Prioritizing data and results over emotions when making objective, professional decisions. Emphasis on Details: Details matter at every level. Leaders are expected to have a deep understanding of the specifics and adopt a hands-on management style. Our Leadership Philosophy Our company embraces a management style inspired by the ideals of "founder mode," as championed by Airbnb’s Brian Chesky. This means a hands-on, visionary approach to leadership, with a relentless focus on innovation, product excellence, and customer-centric decision-making. We encourage proactive problem-solving, direct involvement in key initiatives, and a collaborative, high-performance culture. To learn more about the "founder mode" philosophy and how it shapes our operations, you can explore this link. Understanding this mindset will provide valuable context for how we operate and what we value in our team members. What This Role Is About: Coordinates and manages described projects and initiatives through successful completion of the desired results. Responsibilities include communicating all project needs to development team and ensuring that all deliverable goals are met. Duties also include communicating with 3rd party vendors on a regular basis to achieve improved business results. Your Main Responsibilities: 1.Coordinates and manages described projects and initiatives through successful completion of the desired results. 2. Responsibilities include communicating all project needs to development team and ensuring that all deliverable goals are met. 3. Duties also include communicating with 3rd party vendors on a regular basis to achieve improved business results. What We’re Looking For: - Bachelors degree in business or equivalent. - At least 3-5 years experience. - Multi-family residence and/or working with energy/utilities companies would be a major plus. Technical Requirements: - Internet speed minimum 30mbps: Needs to be Wired (Buy a dongle if no LAN port) - i5 11th Gen or higher - Windows 11 / MacOS Catalina or higher - Minimum of 8 GB RAM - Private and quiet dedicated home office area (no roosters, dogs, children's noises in the background) - Back-ups in case of power or internet provider interruptions - Good headset and webcam (preferably noise-canceling headset) Why You’ll Love Working with Us: - Competitive Salary — We offer a competitive salary that reflects the candidate’s experience, skills, and responsibilities. - Remote Work — This role is 100% remote, allowing flexibility and eliminating daily commute. - Paid Time Off — Standard leave entitlements (vacation, sick leave, vacation leave) for rest and well-being. - HMO Coverage — Company-provided HMO plan, offering access to medical services via accredited hospitals and clinics under a Health Maintenance Organization. This helps ensure employees have access to routine checkups, consultations, and coverage for medical care.

• Oversees projects related to the development and maintenance of interactive web-native learning content • Manages the content development and review process, ensuring quality at every stage • Collaborates with internal teams and institutional customers to create custom courses • Provides communication and status updates for projects being managed, keeping all stakeholders informed • Tracks project progress, reports on key metrics, and addresses projects that are going off track • Looks for opportunities to improve existing processes and define new ways of completing work • Schedules and leads team meetings, and participates in cross-functional team meetings

• The Project Manager I (PM I) is responsible for planning, executing, and delivering small to moderate, well-defined projects and supporting larger initiatives under guidance. • This role manages multiple project activities, balances competing priorities, and ensures milestones are delivered on time, within scope, and aligned to stakeholder expectations. • The PM I demonstrates strong organizational discipline, effective communication, and consistent application of project management fundamentals across the project lifecycle, with increasing autonomy and accountability. • Plan and manage multiple project activities, prioritizing conflicting demands to ensure timely delivery of milestones. • Develop and maintain detailed project schedules, timelines, and milestones. • Facilitate project kickoff meetings and regular team meetings; document actions and ensure follow-through. • Own the creation and maintenance of project plans, status reports, meeting notes, and core project artifacts. • Track project tasks, deliverables, and deadlines; escalate risks and issues as appropriate. • Proactively communicate project goals, progress, risks, and issues to stakeholders and team members. • Serve as a primary point of contact for day-to-day project communication and coordination. • Manage stakeholder expectations through regular updates and clear, audience-appropriate communication. • Build productive working relationships with internal teams, partners, and customers. • Define and manage project scope within assigned initiatives. • Identify project risks and issues, develop mitigation plans, and track them through resolution. • Support change control by documenting change requests, assessing impact, and ensuring approvals are obtained. • Monitor project budgets, resource allocation, and hours against plan. • Track and report financial and resourcing status, including forecast and variance awareness. • Review deliverables for accuracy and compliance with project requirements and quality standards. • Support invoicing and billing activities as required. • Lead assigned project teams by coordinating work, assigning responsibilities, and supporting collaboration. • Resolve day-to-day delivery challenges and support conflict resolution within the team. • Apply Agile, Waterfall, or hybrid methodologies based on project needs. • Adapt project management practices to organizational standards.

• Collaborate with a senior Product Owner and Technical Chapter Leads to define and execute the strategy and roadmap for remote infrastructure products • Work closely with vendors to understand and influence their roadmaps, manage contract renewals with stakeholders, and maintain day-to-day relationships and escalations • Drive delivery across multiple squads, proactively identifying and resolving blockers • Engage with stakeholders across infrastructure, security, and user experience teams