Role Description The Digital Advertising Associate will play a key role in helping our researchers reach their patient enrollment goals by building and managing impactful digital advertising campaigns across a portfolio of clients. Responsibilities include: - Collaborating on creative ad development - Developing screening form questionnaires based on study recruitment needs - Analyzing campaign data to uncover insights - Continuously ideating on ways to improve lead quality and performance - Owning the day-to-day management of a portfolio of paid advertising campaigns including campaign creation, optimization, and creative testing - Proactively identifying problems and the best advertising tactics to improve campaign performance, increase efficiency, and enhance lead quality - Managing ad spend to ensure campaigns stay on budget while hitting performance targets - Providing guidance for campaign content creation including ads, web pages, and screening forms - Supporting marketing efforts, plans, and strategies through the creation, implementation, and execution of various digital marketing projects - Working closely with the Customer Success team to provide updates and ensure they are kept apprised of all developments that may impact campaign performance - Performing quality assurance checks across all creative assets and campaign setups prior to launch, ensuring accuracy and functionality - Contributing to product development by generating innovative ideas for new product features, enhancing marketing analytics, and optimizing study performance Qualifications - Bachelor’s degree in a related field preferred, or equivalent hands-on experience in digital marketing - 2+ years of professional experience in a digital marketing role - Hands-on experience managing Meta advertising campaigns (Facebook/Instagram) and a solid understanding of paid digital channels including social, search, display, and video - A track record of driving leads through paid advertising while successfully managing multiple campaigns or clients - Confident in synthesizing complex or technical information into clear, compelling ad copy and messaging - Genuinely curious about data and enjoy digging into performance metrics, drawing insights, and using what you find to make smarter decisions - Highly organized with the ability to manage several campaigns or initiatives concurrently without losing momentum - A strong communicator who collaborates well across teams and isn't shy about sharing ideas - Comfortable using AI tools and excited about how they can make your work sharper and more efficient - Always keeping an eye on what's new in digital advertising and eager to bring fresh thinking to the table Requirements - Experience with Google Ads or programmatic advertising platforms - Familiarity with analytics tools such as Google Analytics, Looker, or similar - Experience in data analysis with the ability to interpret trends, draw meaningful conclusions, and translate findings into actionable recommendations - Experience with A/B testing and creative experimentation Benefits - Base Salary Range: $60,000.00 - $70,000.00 - Eligible for an annual performance-based bonus of up to 5% of the base salary

• Provide administrative support for Davies Life & Health (DLH) Lloyds block of business in the processing and management of insurance claims. • Manage client data and reports, verifying information for new claim submissions. • Maintain claim systems and assist in the preparation and review of client reports. • Handle medical reimbursements for accidents. • Provide support for claim adjusters and managers in the claim evaluation process by preparing form packets and gathering and verifying proof of loss documentation. • Handle client communication and ensure accurate records in compliance with company procedures and regulatory requirements.

Role Description Please note, this is a part-time seasonal position running from May-September 2026. We are looking for an experienced customer support specialist to join the team and provide top-notch service for our customers. - Responding to client questions and issues including bugs, feature requests, and business processes through phone, chat, and email. - Working directly with clients, as well as Development and Quality Assurance teams to identify, triage, and resolve system issues. - Documenting frequently asked questions and preparing knowledge-based content. - Documenting requirements and user stories for production issues and feature requests. Qualifications - A detail-oriented, self-learner who enjoys troubleshooting software issues and providing clients with solutions that meet their business needs. - Comfortable answering both processes (how-do-I?) and business (how-should-I?) inquiries and requests. - Ensures that the customer is successful using our product and has a great experience doing so. - Eager to join at the ground level, knowing there is room for growth. Requirements - Strong customer service and analytical skills are a must. - Comfortable helping customers via phone support. - Ability to diagnose and explain complex solutions to technical and non-technical audiences. - Ability to quickly learn computer software and operating procedures. - Proficient in Microsoft Office Suite or related software. - Previous experience with SaaS or payments industry preferred, but not mandatory. - Flexible work schedule; must be able to work on weekends. - Knowledge and passion for the dance industry. - Excellent communication (written and verbal) and time management skills. - Proven track record of outstanding performance and achieving goals. - Success-driven, works well in a team and enjoys a dynamic and changing environment. Benefits - Medical, dental, and vision insurance options. - 100% Employer paid short/long term disability. - Basic Life. - 401(k) option with company match up to 4%. - Flexible paid personal/vacation time built on mutual trust and accountability. - 10 sick days annually. - 10 company paid holidays. - 6 weeks paid parental leave. - Pet Insurance. - Medical Travel Benefits. - Infertility Benefits. - Teladoc. - Employee Assistance Program. - Wellness Benefits & Engagement Platform.

NeoWork is seeking detail-oriented and proactive Tier 1 Player Support Specialists to support a fast-growing mobile gaming partner. In this role, you will handle player inquiries through chat and email, helping resolve issues, answer questions, and ensure a smooth player experience. This is a non-voice, high-volume support role in a fast-paced and performance-driven environment. You will work with structured workflows, internal tools, and SLAs to investigate and resolve player concerns while maintaining clear and empathetic written communication. We are looking for individuals who are comfortable navigating data-heavy systems, enjoy problem-solving, and have a strong interest in gaming or player behavior. This role is ideal for someone who thrives in operational environments and takes ownership of their work. Responsibilities - Player Support: Respond to player inquiries via chat and email in a timely and professional manner - Issue Resolution: Investigate and resolve player concerns, including account issues, gameplay questions, and technical problems - Case Documentation: Accurately log and document all interactions in internal systems following established workflows - Data Navigation: Work within multiple tools and dashboards to gather information and troubleshoot issues - SLA Adherence: Meet response time, resolution time, and quality metrics in a performance-driven environment - Escalation Handling: Identify and escalate complex or sensitive issues to higher support tiers when needed - Quality Communication: Deliver clear, empathetic, and concise written responses in English - Process Compliance: Follow structured processes and contribute to maintaining operational consistency