• Win new business: Build and manage a pipeline of law firms, from Am Law 200 to strong regional players, and drive new logo acquisition. • Engage senior stakeholders: Sell consultatively to Knowledge Managers, Partners, Chief Marketing & Business Development Officers, Competitive Intelligence teams, and Firm Leadership. • Position insight as strategy: Show how Radar (real-time litigation alerts), Compass (competitive and financial benchmarking), and Law.com (business of law news & intelligence) directly support firm growth and client retention. • Create impact at every interaction: Understand firm strategy, identify pressures (client demands, lateral hiring, market share), and craft solutions that speak directly to those needs. • Be a market-maker: Introduce law firm leaders to new ways of competing using ALM data and platforms, reframing how they think about growth and intelligence. • Collaborate across ALM: Partner with product, editorial, and marketing teams to deliver tailored, high-value solutions to each firm.

• Responsible for achieving or exceeding sales and service goals mainly in dental clinics and/or dental laboratories within an assigned territory • Effective selling and promoting of company products, solutions and services to existing and potential new customers • Comply with all local laws and regulations as well as corporate policies and procedures in the sales process

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Unlock the Future of Customer Experience with AI: Join Genesys as an Enterprise Account Executive Public Sector Do you want to be part of a global, market-shaping company that is transforming how public sector organisations engage with citizens through AI, digital innovation, and experience orchestration? Do you thrive in complex sales environments and enjoy winning new business with innovative technology across government, healthcare, and public services? Are you energised by shaping sales strategies in a rapidly evolving public sector landscape, continuous learning, and being part of a high-performing, collaborative team supported by experienced leadership and an expert Sales Coach? If so, we’d love to meet you. At Genesys, we empower organisations to create personalised, predictive, AI-driven experiences—at scale. As a recognised leader in customer experience (CX) and contact centre solutions, we support public sector organisations in delivering more efficient, accessible, and citizen-centric services. We’re building a diverse and inclusive sales organisation where people can grow, thrive, and make their mark. We are looking for exceptional Enterprise Sales Professionals who are passionate about helping public sector organisations unlock the value of AI, cloud, and experience orchestration. Bring your ambition, curiosity, energy and drive, and together we’ll redefine what exceptional citizen experience looks like. Role Overview As an Enterprise Account Executive – Public Sector, you will be a key driver of growth, helping UK public sector organisations modernise citizen and employee experiences using Genesys’ AI-powered cloud solutions. You will own the full sales cycle—from prospecting to close—championing our innovative AI capabilities, including predictive AI, conversational AI, and our industry-leading Experience Orchestration platform. You will engage with stakeholders across central government, local authorities, healthcare, and other public sector bodies, navigating complex procurement processes and long sales cycles. You’ll be working in a collaborative coaching environment, with a supportive and experienced leadership team, with ongoing professional development. Key Responsibilities 🚀 Accelerate Pipeline & Growth - Identify, create, and expand new business opportunities across UK public sector accounts - Build and manage pipeline aligned to public sector frameworks and procurement cycles - Engage senior stakeholders with a compelling vision for AI-driven citizen experience transformation 🤝 Engage & Inspire Clients - Understand public sector challenges such as budget constraints, accessibility, and service efficiency - Align Genesys’ AI, digital, and orchestration capabilities to public service outcomes - Develop value-led proposals focused on measurable outcomes (e.g. cost efficiency, service improvement, citizen satisfaction) 🏆 Execute the Genesys Way of Selling - Lead complex SaaS deals within regulated and structured procurement environments - Apply MEDDPICC methodology to navigate multi-layered decision-making processes - Build strong champions across business and technical stakeholders 💡 Become a Trusted Advisor - Influence senior public sector leaders with insights on digital transformation and AI adoption - Demonstrate understanding of policy, compliance, and governance considerations - Support organisations in improving service delivery, accessibility, and operational efficiency 🤜🤛 Win Together - Collaborate with SDRs, solution consultants, partners, marketing, and customer success teams - Engage with ecosystem partners and frameworks relevant to public sector procurement - Represent and embody One Genesys values in every interaction Minimum Requirements - Proven track record selling enterprise SaaS or Cloud/Digital solutions into the public sector (UK) - Experience navigating public sector procurement frameworks - 7+ years managing and closing complex, multi-stakeholder sales cycles - Experience with MEDDPICC methodology - Strong business acumen, communication, negotiation, and stakeholder engagement skills - Evidence of consistent overachievement If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com. Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America. We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands. PetPlace, a subsidiary of IPH, is building a digital first pet e-commerce platform with the aim of connecting key market services such as adoption, lost pet and insurance to make pet care easy. Job Summary: PetPlace is seeking an Account Executive - Retention role focused on driving customer retention and growth within existing accounts while achieving sales targets. The ideal candidate will excel at managing client relationships, identifying upselling opportunities, and ensuring long-term customer satisfaction. Job Location: Remote - USA This position is remote, and you will work from a home office. Occasionally, travel to the nearest office may be required for in-person activities such as team meetings, training, and culture-building events.  Main Responsibilities: - Nurture and manage relationships with existing clients to exceed their needs and expectations. - Drive retention within accounts and meet sales targets by identifying upselling and cross-selling opportunities. - Create and implement effective sales strategies and customized client presentations. - Handle negotiations during contract renewals to maintain strong business relationships. - Partner with internal teams for seamless product and service delivery. - Track KPIs to assess account health and identify areas for improvement. - Deliver exceptional service and support for all existing clients. - Use CRM software to track and report account activities, ensuring data accuracy and visibility. - Keep updated on market trends and competitor offerings, sharing insights with internal stakeholders. - Maintain knowledge of company products and services, articulating their value to customers effectively. - Travel to industry conferences and client locations to strengthen relationships, conduct training, and drive retention. - Perform other responsibilities as assigned to support company objectives. Basic Qualifications: - 4 years of experience in veterinary clinics, animal welfare, sales, or related field. - Associate’s degree in veterinary technology, animal health, or a related field of study, and/or equivalent work experience. (1 year of relevant work experience is equivalent to 1 year of college). - Travel: Up to 50% travel required. - Excellent verbal and written communication skills. - Strong phone presence with experience managing high call volumes daily. - Ability to prioritize tasks and effectively manage time. All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following: - Comprehensive full medical, dental and vision Insurance - Basic Life Insurance at no cost to the employee - Company paid short-term and long-term disability - 12 weeks of 100% paid Parental Leave - Health Savings Account (HSA) - Flexible Spending Accounts (FSA) - Retirement savings plan - Personal Paid Time Off - Paid holidays and company-wide Wellness Day off - Paid time off to volunteer at nonprofit organizations - Pet friendly office environment - Commuter Benefits - Group Pet Insurance - On the job training and skills development - Employee Assistance Program (EAP)