Billing & Posting Resolution Advocate
Location
United States
Posted
52 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Billing & Posting Resolution Advocate
CPSI
Job Summary: The Billing & Posting Resolution Advocate is responsible for providing TruBridge services to customers. This includes coordinating the day-to-day activities of a hospital or clinic’s business office such as patient billing and collection, third-party payer relations, and/or preparation of insurance claims. Essential Functions: In addition to working as prescribed in our Performance Factors specific responsibilities of this role include: - Coordinates business office functions and personnel that may include, but is not limited to patient billing, credit and collections, and data entry. - Recommends new processes and changes in current processes. - Implements controls to ensure appropriate submission, billing and credit and collections are kept in accordance with established procedures. - Implements appropriate procedures for follow-up on third party approvals, billing, and collection of overdue accounts. - Ensures that accurate and timely billing is being done by staff members in accordance with established procedures and third-party requirements. - Responsible for consistently meeting production and quality assurance standards. - Maintains quality customer service by following company policies and procedures as well as policies and procedures specific to each customer. - Updates job knowledge by participating in company offered education opportunities. - Protects customer information by keeping all information confidential. - Processes miscellaneous paperwork - Ability to work with high profile customers with difficult processes. - May regularly be asked to help with team projects. - Responsible for assisting manager in the management of employees which would include coaching, training, and performing necessary disciplinary actions including following up on action plans for their employees. - Maintains quality customer service by following company policies and procedures as well as policies and procedures specific to each customer. - Ensures employee compliance with dress code, attendance, and other company policies. - Processes miscellaneous paperwork and performs other administrative duties as assigned. - As a Billing and Posting Resolution Advocate you will also need to: - Fill-in as a Biller where needed. - Must be agile and able to easily shift between tasks. - Assist with backlog billing projects, such as advanced claim resolution. - Assist with new contract implementation. - Review claims to ensure edits are setup correctly. Minimum Requirements: Education/Experience/Certification Requirements - At least 3 years hospital billing experience, can include time outside of TruBridge - Excellent communication (written and oral) and interpersonal skills. - Strong organizational, multi-tasking, and time-management skills. - Must be detail oriented and able to follow through on issues to resolution. - Must be able to act both independently and as a team member. - High School Diploma or equivalent combination of education and relevant experience needed. - Excellent critical thinking, organizational, and time management skills with a strong attention to detail, accuracy, and follow through.
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