Business Unit: MEDHOST provides market-leading enterprise, departmental, and healthcare engagement solutions to healthcare facilities nationwide. Our integrated product portfolio includes intuitive, cloud-based clinical, financial, and operational solutions, including Your Care Everywhere®, a robust health and wellness consumer engagement platform. Job Summary: The TechOps Engineer will serve as a skilled cloud engineer and architect that will handle all operations for highly visible multi-tenant applications for the Your Care Community platform. This candidate will use a combination of Dev and TechOps skills to support operations, re-engineer processes, and implement continuous delivery practices while being on the forefront of the latest technology and automation practices. Roles and Responsibilities - Design and implement the best practices of CI/CD pipeline - Design and implementation of Disaster recovery solution - Monitor and manage cloud infrastructure - Passionate about troubleshooting, debugging, and automation - Will be required to work in a team environment with much collaboration - May need to aggressively learn new skills to keep up with cutting edge technologies and evolving skill sets - Create and update documentation as needed - Respond to alerts and outages; participate in periodic 24x7 on-call schedule - Provide top notch, responsive customer service to client Work Mode: Remote Shift Timings: 6:30pm to 3:30am IST Location: Remote-India What We Are Looking For: (Mandatory Qualifications & Skills) - 5 to7 years of working experience of AWS cloud infrastructure. - 3 or more years’ experience in AWS - 3 or more years’ experience in Linux operations, bash, or systems engineer role - Experience in a scripting and/or other development language a plus. - AWS certification required What Would Make You Stand Out: (Preferred/Good-to-Have Skills) - Professional level experience with AWS and services related to infrastructure - Experience with systems and IT operations, having a good knowledge of networking and performance - Strong grasp of automation at many levels including infrastructure, build, configuration, testing, deployment - Professional level experience with configuration management and Infrastructure as Code (IaC) - Professional experience in designing High Level Architecture with ability to design for HA/DR - Professional experience in wide variety of tool sets (eg. Terraform, Chef, Jenkins, TeamCity) - Deep operational knowledge in both Windows and Linux environment (mostly Linux) - Experience with clustering and containerization technologies - Strong ability to communicate and collaborate with others and work in an Agile / Scrum environment Soft Skills/ Behavioral Skills: - Critical thinking, - Proactive - Excellent problem-solving skills and attention to detail. - Strong communication and collaboration skills. Benefits: - Annual Public Holidays as applicable - 30 days total leave per calendar year - Mediclaim policy - Lifestyle Rewards Program - Group Term Life Insurance - Gratuity - ...and more!

• Develop and maintain thorough understanding of Diagnostic products and service. • Travel to offices of existing and prospective customers, with a target of 3-4 existing customers and 3-4 new business opportunities per day. • Detailed documentation of all customer and prospect interactions via the online system. • Transport equipment to customer and prospective customer locations. • Lift, set-up and demonstrate diagnostic solutions, equipment and features. • Clearly explain the uses and benefits of diagnostic products and services; answer questions; effectively communicate “value proposition”. • Provide ongoing customer support, including assisting customers (in person and over the phone and via email) with product, technical or service concerns, making periodic customer courtesy calls, keeping clients informed of new products and services (including possible updates to existing instrumentation), and interfacing as needed with sales, accounting and technical staff to ensure customer questions and needs are timely addressed. • Work cooperatively with the Diagnostic Technical Specials to ensure strong customer service and enhance utilization. • Generate new business and new business leads, including placing instruments in competitor’s accounts, academia and research settings and gathering referrals from existing customers. • Support billing and collection efforts. • Ability to safely lift and move 60 lbs

• Facilitate design sessions with clients and the Mission Cloud team to create the strategy, architecture, and implementation plan for generative AI implementation • Design, develop, and deploy generative AI models that demonstrate high performance and efficiency in solving complex problems • Collaborate with data scientists, engineers, and domain experts to integrate generative AI solutions into existing systems or products • Contribute to or lead the development of statements of work based on solutions you have designed based on customer business outcomes and needs • Support pre-sales engineers in proposal design and positioning, including helping define an approach to solving a prospect’s technical challenges and helping the business development team estimate and plan projects • Work with the customer pre and post sales to ensure they are ready for the engagement to start, have data available, granted access to systems and have staff available • Implement and fine-tune existing generative AI algorithms and models to meet specific use-case requirements, including scalability and resource efficiency • Conduct thorough testing, accuracy evaluation and validation of generative AI solutions to ensure accuracy, reliability, and robustness • Communicate proposed solutions to clients so they understand the benefits, translating technical elements into business language • Develop strategic roadmaps and project plans based on customer business outcomes and goals • Work with Project Managers to set customer expectations, drive alignment, and coordinate timelines • Work with engineers to break down complex development plans into LOE estimates, design documents and project plans • Implement customer roadmaps in coordination with engineers; ensure project tasks are completed on time, high quality, and progress toward project goals • Explore and experiment with the latest advancements in generative AI research to improve system performance and capabilities • Stay up-to-date with the latest trends, tools, and technologies in the generative AI field • Document the implementation process, provide technical documentation, and contribute to knowledge sharing within the team • Mentor more junior team members and support DAML process improvement initiatives • Support AI Solutions recruiting efforts by participating on interview panels • Lead strategic initiatives within Mission Cloud to keep AI Solutions at the forefront of AI and AWS technologies • Contribute marketing materials for Mission Cloud in the Generative AI space

WHAT YOU DO AT AMD CHANGES EVERYTHING At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you’ll discover the real differentiator is our culture. We push the limits of innovation to solve the world’s most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career. The Role: We are looking for our next team member to help AMD drive a new era of computing for AMD commercial solutions, with specialized support for both commercial client and datacenter, working within the Federal market. Working with end customers to demonstrate how AMD technology can be used to address the needs of their business. Responsible for providing technical support for the targeted end customer accounts with a special focus on pre-sales and development support activity as opportunities transition from opportunity to deployment. Post-sales technical support is also required as the account encounters technical issues. Responsible for engaging the commercial ecosystem and partnering with the regional ISV and OEM leads, as well as ISV/OEM/hardware/software partners in parallel. The Person: Does this sound like you? We'd love to talk! - The successful candidate will have the ability to embrace the unique requirements of the Federal customer market in order to find opportunities of roadmap alignment between AMD and the larger trends shaping the Federal business. - Proficient in managing, optimizing, and troubleshooting common client applications and datacenter workloads on AMD hardware with priority Federal end customers - Excellent organizational and communication skills with a good balance of hardware, architecture and software expertise in the Federal space. - Ability to work independently as well as part of a team. - Good time management and prioritization skills - Strong internal (Sales, Marketing, Engineering) and external (customer/partner/OEM) relationships - Proven success in developing and maintaining technical relationships - A standout colleague with excellent collaborative skills and outstanding written and oral communication skills - Proven problem-solving skills and the ability to lead complex problems involving multi-disciplined, cross-functional teams - Security Clearance Active U.S. Government security clearance (Secret, TS, or TS/SCI) preferred. Candidate must be eligible to obtain a clearance if required. Key Responsibilities: - Develop technical relationships with target Federal end customer accounts, ISVs and OEM partners, within the vertical - Win new Federal opportunities by working with our ISV and OEM partners and Federal customers by establishing technical solutions based on AMD technology - Engage with the large and influential Federal operators and get them excited about AMD, encouraging them to mandate their ISV partners to certify AMD - In parallel, engage with ISV and OEM partners to push AMD certification, constantly juggling the Operator/ISV/OEM requirements to ensure that everyone is aligned and onboard - Drive new EPYC POCs per quarter in assigned accounts and document progress and outcomes in SFDC per AMD standards. - Work with AMD internal teams across AMD Business Units to build technical presentations and documentation to be delivered in the field - Improve AMD’s ability to support Federal customers by driving feedback into AMD BU and engineering teams - Provide technical assistance to sales personnel and the end customer in the evaluation, design and development of AMD based Server and Client solutions - Partner with sales in determining possible application of AMD based products and solutions to meet customer requirements - Perform technical presentations, training and updates for OEM, partners and prospects - Translate Federal customer business issues and requirements into technical solution opportunities/engagements that best demonstrate AMD based product offerings - Influence and evaluate technical specifications and requirements for our partners with their RFPs - Possess a solid understanding of the competitive landscape and clearly articulate the technical differentiation and value proposition associated with AMD versus its competitors - Proficient in security requirements, certifications, and the AMD-based security solutions for Federal customers across the ecosystem including AMD hardware, OS, and OEM platforms - Assist with the solution development/architectural design to meet specific customer needs - Analyze OEM product solutions and evaluate product performance based on customer needs - Keep up-to-date on relevant competitive solutions and work with internal teams to provide competitive responses where needed - Install and test solutions in-house, as required, to ensure successful deployments and evaluations - Lead technical design sessions; architect and detail technical solutions that are aligned with customer objectives - Lead technical scopes, requirements and customer expectations - Provide hands-on, expert-level technical assistance to end customer development and software teams - Be a credible subject matter authority to customers on direct and indirect product capabilities. Preferred Experience: If you have a broad technical understanding of Server / Client CPUs, GPUs and APUs, platform architecture and the development process needed to successfully win client opportunities with end customers and experience working with Federal customers and ISV and OEM partners, we'd love to talk. We're looking for: - Proven experience working with Federal customers - Demonstrated experience working with Federal ISV and OEM partners - Experience in datacenter solutions, with specialized knowledge of client software environments including Operating systems (Windows, Linux), drivers, benchmarks, and targeted applications that may be used to validate server and workstation platforms. - Knowledge in one or more of the following areas: CPU and Server system architecture, benchmarks, GPU computing, and Server platform enablement - A firm understanding of platform development process from concept to production - Good hands-on and solid knowledge of server hardware ecosystem at the node, rack and datacenter level - Hands on experience in the setup and configuration of client systems including software, networking and storage infrastructure Academic Credentials: Bachelor’s degree in a technical field (e.g. Engineering or Computer Science) Location: Eastern United States This role is not eligible for visa sponsorship. #LI-RF1 #LI-REMOTE Benefits offered are described: AMD benefits at a glance. AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process. AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD’s “Responsible AI Policy” is available here. This posting is for an existing vacancy.