Company Description About VIVIO VIVIO Health, a Public Benefit Corporation, is revolutionizing pharmacy benefits management through data and technology. Our foundational principle - "The Right Drug for the Right Person at the Right Price" - drives everything we do. Since 2016, our evidence-based approach has delivered superior health outcomes while reducing costs for self-insured employers and health plans. By ensuring each patient receives the most appropriate medication for their specific condition at a fair market price, we're replacing the obsolete PBM Model with innovative solutions that work better for everyone. Why Join VIVIO? - Innovation: Challenge the status quo and shape healthcare's future - Impact: Directly influence patient care and help change healthcare delivery - Mission: Join an organization that has a clear vision and mission. - Collaboration: Work with passionate teammates dedicated to making a difference - Growth: Expand your opportunities as we expand our business Job Description About you: We are looking for a proven Director of Strategic Partnerships (Provider Relations) who will spearhead strategy, operations, and contracting for VIVIO’s Medical Specialty Drug Carve-Out. This role requires expertise in medical benefit and payer contracting. If you thrive in a remote working environment and are passionate about revolutionizing the pharmacy benefits industry, this opportunity is tailor-made for you! About the Role: As the Director of Strategic Partnerships, you will play a pivotal role in spearheading our strategic growth plan and nurturing robust relationships with our key supplier and provider partners. We recognize the significance of our partners in our growth strategy and are dedicated to fostering collaborative growth and success. Partnerships include, but are not limited to, buy and bill providers, infusion suites, home infusion providers, and specialty pharmacies. You will be responsible for proactively identifying, fostering, and overseeing these partnerships, optimizing mutual value, leading strategic discussions, crafting roadmaps for aligned focus, and supervising day-to-day operations. In case of any issues, you will act as the internal face of the partnership and assist in resolving challenges; including helping resolve any member escalations with provider partners. This role will require collaboration across various functional areas of the partnerships as well as within VIVIO, including Clinical, Tech, Customer Success, Member Experience and Finance. Responsibilities - Develop and manage a strategic growth plan between VIVIO and our strategic partners, including key objectives, project plan(s), and key performance indicators (KPIs) - Cultivate and Own partnership relationships as the primary contact, both internally and externally - Create engagement norms with identified partners, assess their alignment with our organizational goals, and evaluate the benefits of forming partnerships - Collaborate with cross-functional teams to develop and execute strategic plans that leverage partnerships to drive revenue growth, expand market reach, and enhance our solution offerings - Ensure successful ongoing operations of the partnerships, in collaboration with internal stakeholders cross-functionally - Other responsibilities that align with typical leadership responsibilities (i.e. owning and managing daily standups, weekly and monthly meetings etc) - Track and manage relationship KPIs, including managing ahead of risks and identifying opportunities Qualifications - A bachelor's degree in business, marketing, or a related field is required: a master's degree or MBA is a plus - 5+ years of experience leading healthcare partnerships or accounts - Proven experience in partnership management, business development, or related roles, with a track record of successfully establishing and maintaining strategic alliances - Exceptional negotiation and contract management skills, with the ability to create win-win scenarios in complex partnerships - Deep understanding of “medical specialty” medications; professionally administered drugs typically reimbursed under the medical benefit. - Excellent communication and presentation skills, including expertise in presenting across multiple media and types of stakeholders - Healthcare depth and experience, with the ability to build trust in different environments and cultures - Strong project management acumen with the ability to drive operational excellence through partnership with cross-functional teams - Travel to VIVIO-related site meetings, training, events, or partners when needed. - Detail-oriented and highly organized, taking pride in delivering only high-quality work - Self-motivated, going beyond what they are told to do/does what the business needs done - Ability to thrive in a fast-paced, entrepreneurial environment and drive results under pressure Additional Information - Base Salary: $120-130K/year - Bonus eligible - Health benefits - 401K with employer match - Paid Parental Leave - Stock options - PTO - Opportunity to work in a fast-moving, collaborative, and innovative company. - VIVIO Health is an Equal Opportunity Employer. VIVIO Health is an Equal Opportunity Employer and does not unlawfully discriminate based on any status or condition protected by applicable federal, state, or local municipal law. All your information will be kept confidential according to EEO guidelines. Please be advised that job opportunities will only be extended after a candidate submits a completed job application and undergoes a thorough interview process, including 1:1 and/or group interviews via phone, video conferencing, and/or in-person. All legitimate correspondence from a VIVIO employee will come from our Smart Recruiter Applicant Tracking System "@smartrecruiter.com" or "@viviohealth.com" email accounts.

• Meet or exceed all sales goals and objectives assigned in assigned territory • Gain and consistently increase product knowledge through formal sales training; surgeon speaker programs, attends surgeries or visits, and industry research • Maintain conduct that is aligned with company quality policy, and protects confidentiality with proprietary information. • Communicate new ideas promptly to product development • Attend and participate in sales meetings, training programs, conventions, and trade shows as directed • Develop thorough knowledge and understanding of all Globus Medical products and major competitors in all product areas • Regularly provide feedback on topics such as product development opportunities, new target accounts, sales performance, and market feedback • Develop relationships with key spine surgeon customers • Maintain Consignments and Loaner inventory, moving loaner sets between accounts as needed • Regularly communicate with the Area Director to review status of Business Plan including: utilization of resources, discussions on strategy, sales execution, obtaining approval for educational programs, resolution of issues and outstanding administrative responsibilities • Create and implement an annual business plan with quarterly updates • Manage travel expenses within budget • Effectively manage any qualified Associate Spine Specialist • Adhere to the letter and spirit of the company Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies. • Ensure Compliance with applicable governmental laws, rules, and regulations, both in the United States and internationally, by completing introductory and annual training and maintaining knowledge of compliance as it applies to your role. • Represent the company in a professional manner and uphold the highest standards of ethical business practices and socially responsible conduct in all interactions with other employees, customers, suppliers, and other third parties.

• Responsible for leading Mondelēz’s national business with the managed service partners. • Focus on delivering profitable case growth, strengthening distribution, and expanding Mondelēz presence. • Lead national strategy, business planning, contract negotiation, trade investment management, and development of marketing programs. • Collaborate with distributor category management, culinary teams, and national accounts leaders. • Partner with field sales and broker teams for execution and resolve distribution gaps. • Use business intelligence to identify distribution gaps and prioritize opportunities. • Drive case growth and improve distribution. • Lead negotiation and renewal of national agreements with Managed Services partners. • Manage all trade investment and performance metrics.

About Squared Away Squared Away supports founders, executives, and leadership teams operating at a high level of complexity and pace. Our assistants are not task-takers. They are trusted, strategic partners who bring structure, clarity, and follow-through to demanding environments. We exist to give people their most valuable resource back: time. That work requires judgment, discretion, and consistency, every single day. Reports to: Director of Client Connections Scope: Client Experience, Retention & Relationship Health Role Summary The Account Manager is responsible for protecting client relationships, stabilizing service delivery across a contractor workforce, and driving long-term client retention through proactive relationship management. This is a client-facing role requiring the ability to communicate effectively with individuals from diverse personalities, backgrounds, and communication styles. Account Managers must approach all interactions with professionalism, emotional intelligence, and a non-judgmental mindset. The Account Manager serves as the primary relationship steward after onboarding, ensuring clients feel supported, heard, and confident in the partnership while identifying and resolving potential risks before they escalate. Application & Interview Timeline - Application Window: April 8 - April 12, 2026 at 11:59pm PT - Applications will be reviewed on a rolling basis, and interviews may begin as early as April 9, 2026 - This posting may close prior to April 12 if a strong pool of applicants is identified - Interviews may continue through April 17th, depending on applicant volume and scheduling - Anticipated start date: May 1, 2026 Eligible Work Locations This role is open to candidates who reside and are authorized to work in the following U.S. states: - Alaska - Arizona - California - Colorado - Florida - Georgia - Hawaii - Indiana - Iowa - Kansas - Kentucky - Maryland - Missouri - Nevada - North Carolina - Ohio - Oklahoma - South Carolina - Texas - Virginia - Washington What Tends to Work Well in This Role Account Managers represent the company both internally and externally and must demonstrate professionalism in communication, judgment, and conduct. - Maintaining a professional workspace that supports focused Zoom or Phone call conversations with clients. - Demonstrating a strong understanding of Squared Away’s policies and processes, particularly as they relate to clients working directly with assistants. - Being comfortable engaging with perspectives that differ from your own and communicating in a neutral, professional manner. If this is not something you are comfortable with, this role is not the right fit for you.  - Maintaining professionalism across personal social media platforms. Even when profiles are private, employees represent the brand and are expected to demonstrate professionalism and good judgment online. What You’ll Be Responsible For Account Managers serve as the primary point of contact for client conversations related to relationship health, concerns, and performance discussions. - Welcoming the client and introduce yourself as the primary Account Manager. - Offer early check-ins to establish rapport and clarify support structure. - Conduct follow-ups at key milestones to ensure satisfaction and alignment. - Maintain regular contact and relationship health monitoring. - Facilitate quarterly reviews and respond proactively to shifts in client satisfaction or flagged issues. - Follow up on survey scores and after any assistant transition to support smooth continuity. Critical Competencies Successful Account Managers demonstrate: - High emotional regulation - Strong skills in navigating difficult conversations - Excellent documentation and follow-through - Comfort operating within ambiguity - Calm, solution-oriented approach under pressure - Strong relationship-building and communication skills Discretion & Trust - Handle sensitive and confidential information with absolute integrity How We Will Support You in This Role The Account Manager role begins in a 90-day probationary period. After 90 days in the role, you will have a performance review with the Director of Client Connections. In this role, you will be supported by the Director of Client Connections and the broader Client Experience leadership team to ensure clear direction, alignment, and partnership in managing your client portfolio. You won’t be operating in a silo. We provide structured check-ins, guidance on complex client situations, and cross-functional collaboration so you are never navigating challenges alone. You will have access to established processes, documentation standards, and communication frameworks to support consistency in your work, along with visibility into client health indicators and internal updates that may impact your client portfolio. We prioritize proactive communication and cross-functional transparency, ensuring you are equipped to confidently manage relationships, identify risks early, and drive strong client outcomes. What We Expect Account Managers at Squared Away are expected to take full ownership of their client relationships, serving as the primary point of contact for client satisfaction, retention, and overall experience. This is a high-ownership role. You are trusted to proactively identify risks, address concerns with urgency and professionalism, and maintain consistent, high-quality communication that builds long-term client trust. You will collaborate closely with fellow Account Managers, the Director of Client Connections, and cross-functional teams to ensure alignment, particularly when navigating assistant performance, client concerns, or service adjustments. This role requires sound judgment, emotional intelligence, and the ability to remain calm, neutral, and solution-oriented in all client interactions, especially in high-pressure or sensitive situations. You should be comfortable operating independently while staying aligned with company standards and expectations. Strong documentation, follow-through, and attention to detail are essential.