VIVIO Health
Remote Jobs
VIVIO Health, a Public Benefit Corporation, is revolutionizing pharmacy benefits management through data and technology. Our foundational principle - "The Right Drug for the Right Person at the Right Price" - drives everything we do. Since 2016, our evidence-based approach has delivered superior health outcomes while reducing costs for self-insured employers and health plans. By ensuring each patient receives the most appropriate medication for their specific condition at a fair market price, we're replacing the obsolete PBM Model with innovative solutions that work better for everyone. Innovation: Challenge the status quo and shape healthcare's future Impact: Directly influence patient care and help change healthcare delivery Mission: Join an organization that has a clear vision and mission Collaboration: Work with passionate teammates dedicated to making a difference Growth: Expand your opportunities as we expand our business
7 Jobs
Staff Accountant
VIVIO HealthVIVIO Health, a Public Benefit Corporation, is revolutionizing pharmacy benefits management through data and technology. Our foundational principle - "The Right Drug for the Right Person at the Right Price" - drives everything we do. Since 2016, our evidence-based approach has delivered superior health outcomes while reducing costs for self-insured employers and health plans. By ensuring each patient receives the most appropriate medication for their specific condition at a fair market price, we're replacing the obsolete PBM Model with innovative solutions that work better for everyone. Innovation: Challenge the status quo and shape healthcare's future Impact: Directly influence patient care and help change healthcare delivery Mission: Join an organization that has a clear vision and mission Collaboration: Work with passionate teammates dedicated to making a difference Growth: Expand your opportunities as we expand our business
Role Description As a Public Benefit Corporation, we are working to reinvent the healthcare system from the inside out, using data to ensure every patient is on an effective drug therapy at a fair market cost. If you are looking to change the healthcare experience and work for a company with a meaningful purpose, great culture, and strong values, you’ve found the right place! This is a wonderful opportunity to get into an exciting and growing industry of healthcare/pharmacy/technology. There is plenty of room to grow and advance with the company. Plus, you get to work with some amazing people and have all the perks of being able to work 100% remote! The Corporate Staff Accountant will be handling the day-to-day accounting activities and month-end financial reporting requirements while being actively involved in the monthly, quarterly, and annual financial processes. The position requires a strong knowledge of accounting principles and accounting functions from both a detailed and big-picture perspective. The Corporate Staff Accountant will be involved in: - Analyzing certain transactions—such as accruals, capitalized software, and share-based compensation—to ensure proper journal entries are recorded. - Taking an active role in monthly close and in preparation of monthly financial statements. - Involvement in financial audits. - Performing financial analyses and other ad hoc projects when necessary. The ideal candidate will have the right mix of technical accounting, general ledger accounting, financial analysis, and communication skills to enable effective communication with functional departments and collaboration with staff at all levels across various functions. We are looking for someone that is an enthusiastic team player with strong attention to detail and the ability to work independently. Micromanagement is not our style. We are only interested in team members that are reliable and committed. If you are a problem solver, enjoy thinking creatively about new challenges, and are looking for the next challenge, you would love being on this team. Who You’ll Be Working With: - This role will work closely with and report directly to the Manager of Operations. - You will also collaborate closely with multiple departments within VIVIO, as well as external clients and vendors. - Active involvement in day-to-day operational accounting activities. - Assists in the preparation of financial reports and analysis for internal and external use. - Prepares monthly and quarterly reconciliations. - Interprets financial transactions, resolves accounting discrepancies, and identifies significant fluctuations. - Develops and implements processes with a focus on automation, scalability, and efficiency to streamline accounting methods and increase productivity. - Takes an active role in month/quarter/year-end closing processes. - Collaborate with external auditors and tax professionals. - Ensure compliance with all regulatory requirements and internal controls. - Assist with the preparation of the annual budget and forecast. - Performs special projects and studies on accounting and control matters as requested. Qualifications - Bachelor's degree in accounting/finance required. - 1+ year experience in financial reporting and/or general accounting. - Strong knowledge of US GAAP. - Excellent analytical ability, attention to detail, and the ability to work independently and in teams. - Good oral and written communication skills required. - Possesses Intermediate Excel skills. - Excellent time management, planning, and organizational skills. - Ability to work in a remote environment. - Ability to prioritize multiple tasks and anticipate and solve problems. - Ability to analyze problems and multiple alternate solutions to be able to quickly make decisions. - Ability to develop practices, workflows, and policies. Requirements - CPA, or working towards CPA license preferred. - QuickBooks experience+ preferred. - Prior experience in the PBM or healthcare industry preferred. Benefits - Expected Salary $58K-$65K + Bonus eligible. - Health benefits. - 401K with employer match. - Paid Parental Leave. - Stock options. - PTO. - Opportunity to work in a fast-moving, collaborative, and innovative company.
Director of Finance
VIVIO HealthVIVIO Health, a Public Benefit Corporation, is revolutionizing pharmacy benefits management through data and technology. Our foundational principle - "The Right Drug for the Right Person at the Right Price" - drives everything we do. Since 2016, our evidence-based approach has delivered superior health outcomes while reducing costs for self-insured employers and health plans. By ensuring each patient receives the most appropriate medication for their specific condition at a fair market price, we're replacing the obsolete PBM Model with innovative solutions that work better for everyone. Innovation: Challenge the status quo and shape healthcare's future Impact: Directly influence patient care and help change healthcare delivery Mission: Join an organization that has a clear vision and mission Collaboration: Work with passionate teammates dedicated to making a difference Growth: Expand your opportunities as we expand our business
Company Description About VIVIO VIVIO Health, a Public Benefit Corporation, is revolutionizing pharmacy benefits management through data and technology. Our foundational principle - "The Right Drug for the Right Person at the Right Price" - drives everything we do. Since 2016, our evidence-based approach has delivered superior health outcomes while reducing costs for self-insured employers and health plans. By ensuring each patient receives the most appropriate medication for their specific condition at a fair market price, we're replacing the obsolete PBM Model with innovative solutions that work better for everyone. Why Join VIVIO? - Innovation: Challenge the status quo and shape healthcare's future - Impact: Directly influence patient care and help change healthcare delivery - Mission: Join an organization that has a clear vision and mission. - Collaboration: Work with passionate teammates dedicated to making a difference - Growth: Expand your opportunities as we expand our business Job Description The Director, Finance, is a senior leadership role responsible for building and overseeing all financial operations at VIVIO Health. This individual will provide strategic financial leadership while ensuring sound accounting practices, operational controls, and regulatory compliance across the organization directly managing and developing a small finance team while remaining deeply engaged in financial planning, reporting, and cross-functional business decisions. The right candidate is analytically sharp, execution-oriented, and comfortable operating across both strategic and tactical responsibilities. VIVIO Health operates in a high-change environment — the business is growing, the team is scaling, and financial infrastructure is actively being built. This role requires someone who can lead with confidence when not everything is defined, manage through organizational transitions, and maintain rigor and clarity while the ground is shifting. Responsibilities: Financial Planning & Analysis - Own the annual financial plan, budget, and detailed sales plan development - Build and maintain financial models and forecasts to guide business decisions - Establish KPIs and benchmarks to track performance against plan and industry standards - Establish the strategic framework for internal controls and reporting infrastructure suited to a rapidly scaling company - Support executive and board-level reporting with clear financial analysis Accounting & Compliance - Manage and develop the finance team, ensuring strong day-to-day accounting operations including general ledger, accounts payable, payroll, and financial reporting - Ensure accuracy and integrity of all financial records and timely close of monthly, quarterly, and annual financials - Manage treasury activities including cash management, capital budgeting, and banking relationships - Oversee tax compliance strategy and all related filings, executed by the Controller in coordination with external advisors - Coordinate and manage the annual financial audit in partnership with external auditors/accountants - Oversee management of business licenses and regulatory filings Business Operations - Lead contract negotiations with customers, vendors, and consultants - Negotiate and manage office leases and facility-related matters - Oversee the HR function, including policies, procedures, and compliance - Participate in strategic initiatives and operating model decisions alongside the leadership team Qualifications Required - BA/BS in Finance, Accounting, or Economics required; MBA preferred - 10+ years in finance, with experience in fast-paced or high-growth companies - Deep corporate accounting expertise and a track record of clean financial audits - 10+ years of financial forecasting and FP&A experience - Expert Excel skills — financial modeling, scenario analysis, and data-driven decision making - Strong communicator with executive presence; comfortable presenting to boards and investors - Track record of implementing or improving financial systems and controls - Proven ability to lead and develop teams. - High ownership, strong judgment, and genuinely comfortable in fast-moving, high-change environments where organizational structure, priorities, and systems are all evolving simultaneously - Travel to site meetings and VIVIO-related events Nice to Have - Experience in healthcare, pharmacy, or specialty benefits - Familiarity with HIPAA and healthcare privacy regulations Competencies and Attributes - Analytically rigorous with strong executive presence and customer-facing communication ability - Capable of operating at both strategic and tactical levels equally comfortable in the boardroom and in the details - Results-oriented with a commitment to quality and excellence in all deliverables - Collaborative team player energized by working across internal teams and external partners - Mission-driven with a desire to make a positive difference in healthcare and the communities VIVIO serves. Additional Information - Expected Salary $130K-150K/yr base +Bonus eligible - Health benefits - 401K with employer match - Paid Parental Leave - Stock options - PTO - Opportunity to work in a fast-moving, collaborative, and innovative company. At this time, VIVIO will not sponsor/transfer a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, etc) or other forms of work authorization that require immigration support from an employer, including completion of related forms and/or any related DSO documentation. VIVIO Health is an Equal Opportunity Employer. All information will be kept confidential according to EEO guidelines. Please be advised that job opportunities will only be extended after a candidate submits a completed job application and undergoes a thorough interview process, including 1:1 and/or group interviews via phone, video conferencing, and/or in-person. All legitimate correspondence from a VIVIO employee will come from our Smart Recruiter Applicant Tracking System "@smartrecruiter.com" or "@viviohealth.com" email accounts.
Director, Strategic Partnerships (Provider Relations)
VIVIO HealthVIVIO Health, a Public Benefit Corporation, is revolutionizing pharmacy benefits management through data and technology. Our foundational principle - "The Right Drug for the Right Person at the Right Price" - drives everything we do. Since 2016, our evidence-based approach has delivered superior health outcomes while reducing costs for self-insured employers and health plans. By ensuring each patient receives the most appropriate medication for their specific condition at a fair market price, we're replacing the obsolete PBM Model with innovative solutions that work better for everyone. Innovation: Challenge the status quo and shape healthcare's future Impact: Directly influence patient care and help change healthcare delivery Mission: Join an organization that has a clear vision and mission Collaboration: Work with passionate teammates dedicated to making a difference Growth: Expand your opportunities as we expand our business
Company Description About VIVIO VIVIO Health, a Public Benefit Corporation, is revolutionizing pharmacy benefits management through data and technology. Our foundational principle - "The Right Drug for the Right Person at the Right Price" - drives everything we do. Since 2016, our evidence-based approach has delivered superior health outcomes while reducing costs for self-insured employers and health plans. By ensuring each patient receives the most appropriate medication for their specific condition at a fair market price, we're replacing the obsolete PBM Model with innovative solutions that work better for everyone. Why Join VIVIO? - Innovation: Challenge the status quo and shape healthcare's future - Impact: Directly influence patient care and help change healthcare delivery - Mission: Join an organization that has a clear vision and mission. - Collaboration: Work with passionate teammates dedicated to making a difference - Growth: Expand your opportunities as we expand our business Job Description About you: We are looking for a proven Director of Strategic Partnerships (Provider Relations) who will spearhead strategy, operations, and contracting for VIVIO’s Medical Specialty Drug Carve-Out. This role requires expertise in medical benefit and payer contracting. If you thrive in a remote working environment and are passionate about revolutionizing the pharmacy benefits industry, this opportunity is tailor-made for you! About the Role: As the Director of Strategic Partnerships, you will play a pivotal role in spearheading our strategic growth plan and nurturing robust relationships with our key supplier and provider partners. We recognize the significance of our partners in our growth strategy and are dedicated to fostering collaborative growth and success. Partnerships include, but are not limited to, buy and bill providers, infusion suites, home infusion providers, and specialty pharmacies. You will be responsible for proactively identifying, fostering, and overseeing these partnerships, optimizing mutual value, leading strategic discussions, crafting roadmaps for aligned focus, and supervising day-to-day operations. In case of any issues, you will act as the internal face of the partnership and assist in resolving challenges; including helping resolve any member escalations with provider partners. This role will require collaboration across various functional areas of the partnerships as well as within VIVIO, including Clinical, Tech, Customer Success, Member Experience and Finance. Responsibilities - Develop and manage a strategic growth plan between VIVIO and our strategic partners, including key objectives, project plan(s), and key performance indicators (KPIs) - Cultivate and Own partnership relationships as the primary contact, both internally and externally - Create engagement norms with identified partners, assess their alignment with our organizational goals, and evaluate the benefits of forming partnerships - Collaborate with cross-functional teams to develop and execute strategic plans that leverage partnerships to drive revenue growth, expand market reach, and enhance our solution offerings - Ensure successful ongoing operations of the partnerships, in collaboration with internal stakeholders cross-functionally - Other responsibilities that align with typical leadership responsibilities (i.e. owning and managing daily standups, weekly and monthly meetings etc) - Track and manage relationship KPIs, including managing ahead of risks and identifying opportunities Qualifications - A bachelor's degree in business, marketing, or a related field is required: a master's degree or MBA is a plus - 5+ years of experience leading healthcare partnerships or accounts - Proven experience in partnership management, business development, or related roles, with a track record of successfully establishing and maintaining strategic alliances - Exceptional negotiation and contract management skills, with the ability to create win-win scenarios in complex partnerships - Deep understanding of “medical specialty” medications; professionally administered drugs typically reimbursed under the medical benefit. - Excellent communication and presentation skills, including expertise in presenting across multiple media and types of stakeholders - Healthcare depth and experience, with the ability to build trust in different environments and cultures - Strong project management acumen with the ability to drive operational excellence through partnership with cross-functional teams - Travel to VIVIO-related site meetings, training, events, or partners when needed. - Detail-oriented and highly organized, taking pride in delivering only high-quality work - Self-motivated, going beyond what they are told to do/does what the business needs done - Ability to thrive in a fast-paced, entrepreneurial environment and drive results under pressure Additional Information - Base Salary: $120-130K/year - Bonus eligible - Health benefits - 401K with employer match - Paid Parental Leave - Stock options - PTO - Opportunity to work in a fast-moving, collaborative, and innovative company. - VIVIO Health is an Equal Opportunity Employer. VIVIO Health is an Equal Opportunity Employer and does not unlawfully discriminate based on any status or condition protected by applicable federal, state, or local municipal law. All your information will be kept confidential according to EEO guidelines. Please be advised that job opportunities will only be extended after a candidate submits a completed job application and undergoes a thorough interview process, including 1:1 and/or group interviews via phone, video conferencing, and/or in-person. All legitimate correspondence from a VIVIO employee will come from our Smart Recruiter Applicant Tracking System "@smartrecruiter.com" or "@viviohealth.com" email accounts.
Care Concierge Coordinator- Remote
VIVIO HealthVIVIO Health, a Public Benefit Corporation, is revolutionizing pharmacy benefits management through data and technology. Our foundational principle - "The Right Drug for the Right Person at the Right Price" - drives everything we do. Since 2016, our evidence-based approach has delivered superior health outcomes while reducing costs for self-insured employers and health plans. By ensuring each patient receives the most appropriate medication for their specific condition at a fair market price, we're replacing the obsolete PBM Model with innovative solutions that work better for everyone. Innovation: Challenge the status quo and shape healthcare's future Impact: Directly influence patient care and help change healthcare delivery Mission: Join an organization that has a clear vision and mission Collaboration: Work with passionate teammates dedicated to making a difference Growth: Expand your opportunities as we expand our business
Company Description VIVIO Health is on a mission to help make data the basis for clinical decision-making. VIVIO’s evidence-based, data-driven specialty drug management and cost control solution has improved healthcare outcomes and lowered costs for large, self-insured employers since 2016. The Care Concierge Coordinator will leverage their case management skills while solving complex problems in a fast-paced call center environment. Success in this role requires effective case management, strong communication skills, empathy and compassion, comprehensive assessment and evaluation of member’s therapy, provider coordination and effective time management to enable the accurate processing of information for new and existing members. The person in this role will need to have a strong work ethic, be impeccably organized, focused, proactive, and able to make an immediate positive impact on our members. Work Schedule: Full time shift between 11 am ET-8 pm ET preferred. Job Description Member Advocacy - Deliver compassionate, personalized service to support each member’s unique therapy journey. - Help members understand their options, navigate barriers, and advocate for necessary care adjustments and services. Therapy Management - Manage new and ongoing therapy cases, ensuring accurate documentation and coordination with providers, pharmacies, and internal teams. - Monitor therapy progress and prioritize member needs while handling inbound/outbound communication and casework. Case Resolution and Problem-Solving - Resolve inquiries quickly and accurately, using critical thinking to address complex issues. - Anticipate challenges and adapt to changing member needs. Communication and Collaboration - Maintain clear, proactive communication with members, providers, and internal teams. - Foster strong relationships and ensure satisfaction through professional, empathetic interactions. Qualifications - Have at least 3 years of experience in the healthcare industry, focusing on care coordination, member advocacy, or related roles. - Demonstrate 3 or more years of customer service experience, case management preferably in healthcare. - Call center experience is a plus. - Proven experience working in a high-volume, fast-paced, evolving team environment. - Ability to problem-solve, positively adapt to changing working conditions and multi-task. - You are passionate about improving healthcare and helping people and have demonstrated success in a similar role. - You are an exceptional communicator who can quickly get up to speed with the VIVIO Health program and effectively articulate its benefits. - You are responsible and reliable and take ownership of your work while looking to improve your performance constantly. - High attention to detail - Experience with Amazon Connect is desirable - High school diploma or GED. - Available to work a full-time role between the hours of 11:00 AM - 8:00 PM ET. - Able to consistently attend 3 weeks of Virtual Training. - Ability to travel onsite for training and collaboration as needed in Hayward, CA. - Bilingual is a plus. - Remote Role with limited travel requirements for training, meetings, and collaboration. Additional Information - Base pay $24/hour - Full time - Health Benefits - PTO - 401K employer match - Opportunity to work for a growing and innovative company. - Dynamic and collaborative work environment. - The chance to make a real impact with a Public Benefit Corporation. VIVIO Health is an Equal Opportunity Employer and does not unlawfully discriminate based on any status or condition protected by applicable federal, state, or local municipal law. All your information will be kept confidential according to EEO guidelines. Please be advised that job opportunities will only be extended after a candidate submits a completed job application and undergoes a thorough interview process, including 1:1 and/or group interviews via phone, video conferencing, and/or in-person. All legitimate correspondence from a VIVIO employee will come from our Smart Recruiter Applicant Tracking System "@smartrecruiter.com" or "@viviohealth.com" email accounts.
Medical Records and Data Entry Specialist
VIVIO HealthVIVIO Health, a Public Benefit Corporation, is revolutionizing pharmacy benefits management through data and technology. Our foundational principle - "The Right Drug for the Right Person at the Right Price" - drives everything we do. Since 2016, our evidence-based approach has delivered superior health outcomes while reducing costs for self-insured employers and health plans. By ensuring each patient receives the most appropriate medication for their specific condition at a fair market price, we're replacing the obsolete PBM Model with innovative solutions that work better for everyone. Innovation: Challenge the status quo and shape healthcare's future Impact: Directly influence patient care and help change healthcare delivery Mission: Join an organization that has a clear vision and mission Collaboration: Work with passionate teammates dedicated to making a difference Growth: Expand your opportunities as we expand our business
Company Description About VIVIO VIVIO Health, a Public Benefit Corporation, is revolutionizing pharmacy benefits management through data and technology. Our foundational principle - "The Right Drug for the Right Person at the Right Price" - drives everything we do. Since 2016, our evidence-based approach has delivered superior health outcomes while reducing costs for self-insured employers and health plans. By ensuring each patient receives the most appropriate medication for their specific condition at a fair market price, we're replacing the obsolete PBM Model with innovative solutions that work better for everyone. Why Join VIVIO? - Innovation: Challenge the status quo and shape healthcare's future - Impact: Directly influence patient care and help change healthcare delivery - Mission: Join an organization that has a clear vision and mission. - Collaboration: Work with passionate teammates dedicated to making a difference - Growth: Expand your opportunities as we expand our business Job Description We are seeking a detail-oriented Medical Records Processor (Faxes) and Data Entry Specialist to join our team. In this role, you will be responsible for reviewing, processing, and sending medical records to ensure members’ therapy plans are accurate, complete, and properly documented. This position plays an important role in maintaining high standards of care by ensuring medical documentation is accurately reviewed, organized, and processed in a timely manner. Key Responsibilities: - Process, review, and index medical records and supporting documentation to ensure accuracy, completeness, and relevance to members’ therapy plans. - Ensure that all documents are properly uploaded, categorized, and maintained in the system according to established protocols. - Enter claims into the system as needed, ensuring accuracy and completeness of all claim information. - Verify receipt of required documentation by contacting specialty pharmacies or healthcare providers as needed. - Identify missing information, discrepancies, or incomplete documentation and take appropriate steps to resolve them. - Make outbound calls to specialty pharmacies or healthcare providers to obtain missing documentation or clarify discrepancies. - Maintain accurate and organized records, ensuring all information is current and properly documented in the system. - Process and categorize medical documents to ensure efficient filing, retrieval, and tracking. - Ensure all records are handled in compliance with privacy and confidentiality standards, including HIPAA requirements. - Maintain a high level of attention to detail while meeting productivity and turnaround expectations. - Collaborate with internal teams to support the efficient flow of information and optimal member care. Qualifications Required - Strong attention to detail and organizational skills. - Ability to manage multiple tasks and work efficiently in a fast-paced environment. - Ability to work independently and take ownership of assigned responsibilities. - Comfortable making outbound calls to healthcare providers and specialty pharmacies to obtain or confirm documentation. - High school diploma or GED required. - Availability to work a full-time schedule between 9:00 AM ET and 8:00 PM ET. Preferred - Previous experience processing or managing medical records, fax processing, claims entry, or healthcare data entry. - Familiarity with HIPAA guidelines and medical documentation standards. Additional Information - Base pay $20/hour - Full time - Health Benefits - PTO - 401K employer match - Opportunity to work for a growing and innovative company. - Dynamic and collaborative work environment. - The chance to make a real impact with a Public Benefit Corporation. VIVIO Health is an Equal Opportunity Employer and does not unlawfully discriminate based on any status or condition protected by applicable federal, state, or local municipal law. All your information will be kept confidential according to EEO guidelines. Please be advised that job opportunities will only be extended after a candidate submits a completed job application and undergoes a thorough interview process, including 1:1 and/or group interviews via phone, video conferencing, and/or in-person. All legitimate correspondence from a VIVIO employee will come from our Smart Recruiter Applicant Tracking System "@smartrecruiter.com" or "@viviohealth.com" email accounts.
Director/Sr. Director, Sales
VIVIO HealthVIVIO Health, a Public Benefit Corporation, is revolutionizing pharmacy benefits management through data and technology. Our foundational principle - "The Right Drug for the Right Person at the Right Price" - drives everything we do. Since 2016, our evidence-based approach has delivered superior health outcomes while reducing costs for self-insured employers and health plans. By ensuring each patient receives the most appropriate medication for their specific condition at a fair market price, we're replacing the obsolete PBM Model with innovative solutions that work better for everyone. Innovation: Challenge the status quo and shape healthcare's future Impact: Directly influence patient care and help change healthcare delivery Mission: Join an organization that has a clear vision and mission Collaboration: Work with passionate teammates dedicated to making a difference Growth: Expand your opportunities as we expand our business
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As the Director of Sales at VIVIO, your role will be crucial in shaping the future of healthcare. Your mission is to lead efforts to acquire new customers and to establish VIVIO as a trusted partner in the marketplace. You will be responsible for pursuing and closing new customer accounts. Responsibilities: - Building Relationships: - Establish strong, trusted relationships with employee benefits brokers, pharmacy benefit consultants, and self-funded employers. - Represent VIVIO in the marketplace by presenting our value proposition, responding to RFPs, and securing new customers. - Strategic Sales: - Refine and execute VIVIO’s sales strategy in collaboration with our CEO and Chief of Staff, including planning processes, corporate growth strategy, and channel strategy development. - Scale sales operations to support VIVIO’s growth goals. - Balance long-term success with short-term revenue goals. - Deepen VIVIO’s brand awareness across the industry, working to drive engagement, pipeline velocity, and brand reach. - Own one or more of the following verticals: Pharmacy, Medical Carve-Out, Specialty Carve-Out. - Industry Expertise: - Deepen existing relationships across national, regional, and boutique employee benefits brokerage and pharmacy consulting firms. - Articulate VIVIO’s value proposition and differentiation to other industry experts. - Financial Savvy: - Understand and explain the financials that lead to savings with VIVIO’s model, overseeing the savings analysis process. - Ability to forecast and execute on sales targets. - Collaboration and Reporting: - Work closely with cross-functional teams, including Clinical, Product Development, Data Analytics, Member Experience, and Client Success. - Report directly to VIVIO’s CEO. - Manage Business Development Team. Qualifications - Passionate about sales, closing deals, and innovating sales processes. - 10+ years of professional experience, including 5+ years in B2B sales. - 5+ years experience with pharmacy benefit management sales (self-funded employers) and/or TPA sales experience. - Strong grasp of day-to-day sales operations. - Impeccable presentation and communication skills. - Familiarity with HIPAA compliance. - Strong aptitude for complex products and solutions. - Familiarity with HubSpot is a plus. - Mission-driven, highly motivated to drive impact in healthcare. - Highly empathetic, relationally-driven, and genuinely interested in helping others. - Willingness to travel up to 40%. Benefits - Base Salary: $130,000-150,000 base/year. - This is a commission-based role with commissions being part of the overall compensation package. Commission eligibility will be based on book of business and annual goals. - Comprehensive Benefits Package: - Medical, Pharmacy, Dental, Vision - Life Insurance - Stock Options - Paid Parental Leave - 401(k) with Company Match - PTO - Full-time position. - Dynamic, collaborative work environment. - Opportunity to make a real impact at a growing Public Benefit Corporation.
Care Concierge Coordinator
VIVIO HealthVIVIO Health, a Public Benefit Corporation, is revolutionizing pharmacy benefits management through data and technology. Our foundational principle - "The Right Drug for the Right Person at the Right Price" - drives everything we do. Since 2016, our evidence-based approach has delivered superior health outcomes while reducing costs for self-insured employers and health plans. By ensuring each patient receives the most appropriate medication for their specific condition at a fair market price, we're replacing the obsolete PBM Model with innovative solutions that work better for everyone. Innovation: Challenge the status quo and shape healthcare's future Impact: Directly influence patient care and help change healthcare delivery Mission: Join an organization that has a clear vision and mission Collaboration: Work with passionate teammates dedicated to making a difference Growth: Expand your opportunities as we expand our business
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Care Concierge Coordinator will leverage their case management skills while solving complex problems in a fast-paced call center environment. Success in this role requires: - Effective case management - Strong communication skills - Empathy and compassion - Comprehensive assessment and evaluation of member’s therapy - Provider coordination - Effective time management to enable accurate processing of information for new and existing members The person in this role will need to have a strong work ethic, be impeccably organized, focused, proactive, and able to make an immediate positive impact on our members. Work Schedule: Full-time shift between 11:00 am ET and 8:00 pm ET preferred. - Member Advocacy - Deliver compassionate, personalized service to support each member’s unique therapy journey. - Help members understand their options, navigate barriers, and advocate for necessary care adjustments and services. - Therapy Management - Manage new and ongoing therapy cases, ensuring accurate documentation and coordination with providers, pharmacies, and internal teams. - Monitor therapy progress and prioritize member needs while handling inbound/outbound communication and casework. - Case Resolution and Problem-Solving - Resolve inquiries quickly and accurately, using critical thinking to address complex issues. - Anticipate challenges and adapt to changing member needs. - Communication and Collaboration - Maintain clear, proactive communication with members, providers, and internal teams. - Foster strong relationships and ensure satisfaction through professional, empathetic interactions. Qualifications - At least 3 years of experience in the healthcare industry, focusing on care coordination, member advocacy, or related roles. - 3 or more years of customer service experience, case management preferably in healthcare. - Call center experience is a plus. - Proven experience working in a high-volume, fast-paced, evolving team environment. - Ability to problem-solve, positively adapt to changing working conditions and multi-task. - Passionate about improving healthcare and helping people with demonstrated success in a similar role. - Exceptional communicator who can quickly get up to speed with the VIVIO Health program and effectively articulate its benefits. - Responsible and reliable, taking ownership of work while looking to improve performance constantly. - High attention to detail. - Experience with Amazon Connect is desirable. - High school diploma or GED. - Available to work a full-time role between the hours of 11:00 AM - 8:00 PM ET. - Able to consistently attend 3 weeks of Virtual Training. - Ability to travel onsite for training and collaboration as needed in Hayward, CA. - Bilingual is a plus. - Remote Role with limited travel requirements for training, meetings, and collaboration. Benefits - Base pay $24/hour - Full time - Health Benefits - PTO - 401K employer match - Opportunity to work for a growing and innovative company. - Dynamic and collaborative work environment. - The chance to make a real impact with a Public Benefit Corporation.