This role is for one of the Weekday's clients Salary range: Rs 10000000 - Rs 20000000 (ie INR 100 - 200 LPA) Min Experience: 6 years Location: USA, Canada JobType: full-time This role involves being the internal voice of the customer, partnering with Sales, Product, and Engineering to solve complex customer problems. The ideal candidate will bring genuine finance domain credibility, capable of engaging in thoughtful conversations with finance leaders on topics like revenue recognition, billing complexity, and close cycles, connecting these discussions back to product value.

• Act as a technical resource for Cisco-based solutions in presales engagements • Deliver solution overviews and enablement to internal teams and customers • Contribute to the development of sales strategies and support customer-facing efforts • Stay current with technology trends, products, and industry best practices through training, webinars, and collaboration with national practices • Create Solution diagrams, collect & analyze requirements data from customers, and perform other PreSales activities in support of engineering initiatives • Research technical issues, answer customer questions about products, technologies, solutions, and offerings from our OEM partners • Ensure quality and consistency of presales deliverables by following standardized processes and workflows • Collaborate with other team members to provide solutions for Presidio’s customers • Work in a focused and directed manner to improve overall productivity & efficiency across Presidio’s PreSales team • Participate in meetings with customers and sales teams to collect technical requirements from Presidio customers and develop an appropriate technical solution • Assist in resolving presales challenges and maintaining high levels of customer satisfaction • Deliver client-facing status updates, presentations, and documentation throughout the sales cycle • Work collaboratively with Presidio, Cisco, and other key teams to drive opportunities • Assist in building and developing the Cisco sales pipeline by contributing to technical campaign support and go-to-market efforts

• Act as a technical resource for Cisco-based solutions in presales engagements • Deliver solution overviews and enablement to internal teams and customers • Contribute to the development of sales strategies and support customer-facing efforts • Stay current with technology trends, products, and industry best practices through training, webinars, and collaboration with national practices • Create Solution diagrams, collect & analyze requirements data from customers, and perform other PreSales activities in support of engineering initiatives • Research technical issues, answer customer questions about products, technologies, solutions, and offerings from our OEM partners • Ensure quality and consistency of presales deliverables by following standardized processes and workflows • Collaborate with other team members to provide solutions for Presidio’s customers • Work in a focused and directed manner to improve overall productivity & efficiency across Presidio’s PreSales team • Participate in meetings with customers and sales teams to collect technical requirements from Presidio customers and develop an appropriate technical solution • Assist in resolving presales challenges and maintaining high levels of customer satisfaction • Deliver client-facing status updates, presentations, and documentation throughout the sales cycle • Work collaboratively with Presidio, Cisco, and other key teams to drive opportunities • Assist in building and developing the Cisco sales pipeline by contributing to technical campaign support and go-to-market efforts

Role Description This position is responsible for acting as the trusted partner between teams across Operations + Corporate Groups and the Technology Services Division to translate business and system needs into practical, scalable technical solutions. The Technical Solutions Consultant will focus on understanding internal business processes and transforming them into optimized, reliable, and sustainable systems that drive organizational performance. Qualifications - University Degree/College Diploma in Business Analysis, Project Management/IT Project Management, or relevant education in Business or Technology. - 1-3 years of experience in technical roles, customer service or support, preferably in logistics, brokerage, or SaaS environments. - Comfortable working with teams across Canada, the U.S.A, and Mexico; bilingual in Spanish or French is a plus. - Solid understanding of EDI systems, client portal, brokerage or other regulatory applications, data integrations, and reporting solutions. - Background in logistics, brokerage, or SaaS solutions is a strong asset. - Highly proficient in the Microsoft Office suite, CRM software and the ability to quickly learn new applications. - Must be legally eligible to work for the Company at all times. - Valid Passport ability to occasionally travel if required to other office locations in CAD/USA/MEX. Requirements - Collaborate with internal teams to map workflows and identify automation opportunities. - Conduct end-to-end reviews to ensure solutions meet operational and reporting needs. - Translate business challenges into actionable technical requirements. - Develop and document system or process improvement requirements. - Recommend and implement tools that enhance data accuracy and usability. - Support testing, rollout, and validation of new internal solutions. - Partner with IT and Development to align delivery with operational needs. - Drive clean, accurate, and well-structured data across all systems. - Automate data flows and reduce manual effort through analytics collaboration. - Create documentation, SOPs, and dashboards to support adoption and scalability. - Champion continuous improvement through feedback, best practices, and iteration. - Support change management by helping teams adopt and adapt to new workflows confidently. Benefits - Competitive salary, benefits package, and matching retirement plan. - Compensation range: $70,000–$110,000 annually (subject to experience). - A friendly, collaborative work environment. - Opportunities for professional development & ongoing learning. - A chance to be part of a growing organization. - Remote work arrangement available for applicants who are not local to a Buckland office. Company Description For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way.