Job Closed

This listing is no longer active.

ServiceNow logo
ServiceNow

As the AI platform for business transformation, we're putting AI to work across organizations — freeing people for work that matters. Making old tech work with new tech. Reaching across departments, from the front office to the back office and every office in between. Our ambition? To become the AI defining enterprise software company of the 21st century (or "AI DESCO21C," as we like to call it). With more than 8,100+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be a Fortune 100 Best Companies to Work For® and World's Most Admired Companies™. Explore your future career with us, visit www.servicenow.com/careers. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Senior Technical Consultant, Data & Integrations, Platform Products Expert Implementation Services

Implementation SpecialistCustomer SuccessFull TimeRemoteSeniorTeam 10,001+Since 2004H1B SponsorCompany SiteLinkedIn

Location

Florida

Posted

47 days ago

Salary

0

Seniority

Senior

Job Description

Senior Technical Consultant, Data & Integrations, Platform Products Expert Implementation Services

ServiceNow

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Team The Customer Excellence Group at ServiceNow works with customers to help them achieve their business outcomes by providing prescriptive guidance. As part of the Customer Excellence Group, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them to see the value of their ServiceNow investment. The Role The Principal Technical Consultant, Data & Integrations Specialist is the functional and technical expert of a customer engagement team - consulting with customers and configuring ServiceNow Data architecture & Integrations based on configuration best practices - all with the goal of accelerating and driving customer business outcomes. Integrations consultants design and implement integrations between ServiceNow and third-party software platforms, programs, and applications. They are expert problem solvers with extensive programming skills and abilities in multiple coding languages and frameworks. They also resolve errors, provide support, and develop procedures to navigate complex system overlaps. They will play a crucial role in delivering transformative integration architectures using ServiceNow's Workflow Data Fabric capabilities to support AI solutions on the platform. What you get to do in this role: - Devising and reporting on integration development plans and strategies. - Implement robust and innovative architectures that leverage the full potential of ServiceNow's Workflow Data Fabric to support data ingestion, transformation, integration, analytics, and actionable insights aligned with customer objectives. - Developing asynchronous messaging architectures, rule-based systems, and network architectures. - Coordinating activities with other developers to ensure that integration projects are completed on time. - Formulating strategies and designing architectures for systems integrations. - Ensuring that best practices in integration processes are followed by the organization. - Checking and correcting conflicts in data configurations and overlaps. - Maintaining the integrity and smooth functioning of the company's integration architecture. - Analyzing and improving current system integrations and migration strategies. - Identifying, debugging, and advising on system errors or architecture issues. Qualifications To be successful in this role, we need someone who has: - At least 5 years of configuration/development experience for complex, highly capable, integration technologies - Maintain at least 1 ServiceNow mainline CIS certifications or ServiceNow Certified Application Developer (CAD) certification - Strong Javascript skills with practical experience - Experience with Integration Technologies (Web Services (REST, SOAP, JSON), middleware, LDAP, SSO, JDBC, Import Sets, Export Sets, IDR (instance data replication), Remote Tables, Remote Process, etc.) and working with SaaS technologies - Demonstrated ability to influence and consult (providing options with pros, cons, and risks) in a complex and varied customer environment, while providing thought leadership to customer sponsors/stakeholders in solving business process and/or technical problems - Experience with development on the ServiceNow platform capabilities (Studio IDE, Mobile, Automated Test Framework, Delegated Development, Flow Designer, Source Control, APIs, and Integrations) - Expertise in data engineering, with practical experience in data ingestion tools, ETL processes, data modeling, storage solutions such as relational and NoSQL databases, and analytics platforms. - Knowledge and experience with technical components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies - Strong interpersonal skills, customer-centric attitude, and ability to operate within a culturally diverse environment - Proven team builder and team builder - Analytical and problem-solving abilities - A keen eye for detail and the ability to spot and fix errors in complex code - Ability to perform tasks independently - Good presentation and report-writing skills - Up to 30% travel annually Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Benefits

  • 401(K), 401(K) matching, Adoption Assistance, Childcare benefits, Commuter benefits, Company equity, Company-sponsored outings, Company sponsored family events, Customized development tracks, Dental insurance, Disability insurance, Volunteer in local community, Employee stock purchase plan, Family medical leave, Flexible Spending Account (FSA), Flexible work schedule, Generous parental leave, Generous PTO, Company-sponsored happy hours, Health insurance, Open door policy, Life insurance, Charitable contribution matching, Mentorship program, Paid volunteer time, Online course subscriptions available, Onsite gym, Open office floor plan, Paid holidays, Paid sick days, Onsite office parking, Partners with nonprofits, Performance bonus, Pet insurance, Promote from within, Relocation assistance, Remote work program, Free snacks and drinks, Team based strategic planning, Tuition reimbursement, Vision insurance, Wellness programs, Mental health benefits, Home-office stipend for remote employees, Fertility benefits, Employee resource groups, Employee-led culture committees, Hybrid work model, In-person all-hands meetings, In-person revenue kickoff, Employee awards, Transgender health care benefits, Wellness days, Mother's room, Personal development training, Virtual coaching services, Flexible time off, Bereavement leave benefits, Company-wide vacation

Related Job Pages

More Implementation Specialist Jobs

Workiva Inc. logo

Implementation Consultant - Carbon Accounting

Workiva Inc.

Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email earlycareer@workiva.com. Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards. Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.

Full TimeRemoteTeam 1,001-5,000

As a Implementation Consultant - Carbon Accounting (internally titled as Solution Architect) at Workiva, you will be a key partner in supporting clients' sustainability journeys. Your expertise in sustainability best practices and the Workiva platform will enable you to provide exceptional service and deliver high-quality sustainability reporting and consulting services. You will guide clients of all sizes, from Fortune 500 companies to smaller organizations, through the implementation of our software to help them achieve their sustainability goals. What You'll Do - Advise clients on establishing effective programs to calculate Greenhouse Gas Emissions (Scope 1, 2, and 3) - Support clients in developing emission reduction programs that align with major frameworks and standards (CDP, GRI, SASB, TCFD, IFRS, ASRS, ESRS) - Serve as a trusted advisor, offering expert guidance to clients throughout their sustainability journey - Champion client success by implementing Workiva's solutions and ensuring projects meet scope, deadlines, and client objectives. - Foster a collaborative and supportive environment, sharing knowledge through training materials and potentially delivering training sessions - Uphold Workiva's high standards by providing exceptional service and promptly addressing client needs - Support presales by demonstrating product features, benefits, and tailored solutions to potential customers. What You'll Need Minimum Qualifications - Undergraduate degree or equivalent combination of education and experience in a related field. - Minimum of 4 years experience in software implementation, with a specific focus on sustainability. - Strong understanding of sustainability practices, including carbon emissions accounting (Greenhouse Gas Protocol) Preferred Qualifications - Expertise in environmental impact accounting beyond emissions (e.g., product life cycle analysis, water footprinting) - Experience developing and verifying corporate GHG inventories. - Knowledge of science-based target setting (SBTi) - Experience with consulting and a proven track record of delivering results for external clients - Proven project management skills with the ability to stay on track and meet deadlines - Expertise in data analysis and creating compelling data visualizations - Experience configuring software solutions. - Proficiency in financial analysis - Fluency in data tools beyond Excel (R, Tableau, Power BI) Travel Requirements And Working Conditions - Up to 25% Travel for customer and internal meetings - Reliable internet access for any period of time working remotely and not in a Workiva office Workiva is an Equal Employment Opportunity Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic. Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email talentacquisition@workiva.com. Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards. #LI-A1

China + 1 moreAll locations: China | Singapore
Zayo Group logo

Fiber Engineer Specialist

Zayo Group

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Full TimeRemoteTeam 1,001-5,000

Company Description Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises. Zayo is seeking a Fiber Engineer Specialist for the design of the physical fiber path across the Zayo network in support of providing fiber-based services. Our Fiber Engineer Specialist manages the inventory of the Zayo fiber network through database tracking of fiber enclosures, fiber optic cable, conduit, building data, and more. Our Fiber Engineer Specialist will report to the Fiber Engineering Manager, with regular interaction with the Outside Plant Team, GIS Specialists, Sales Engineering, and Fiber Visualization Specialists. Responsibilities: - Design routes for fiber-based services including Point to point, Ring, and path diverse routing. - Research existing databases, files, and records for purposes of network design, fiber optimization, and relocation of fiber facilities. - Provide design schematics of fiber path and splicing work to be performed for fiber projects, relocation of existing fiber facilities, and restoration of existing traffic. - Ensure fiber optic database is current and accurate by inputting data of physical fiber assets and fiber enclosures into the data management system. - Ensure inventory of fiber circuits is accurate by inputting fiber usage data into inventory management database and maintaining information as changes occur. - Establish and maintain effective communications and professional working relationships with customers both internal and external. - Organize workday efficiently to maximize productivity by utilizing proper time management techniques. - Assist in the accomplishment of company objectives by performing other related duties as assigned. Qualifications: - 4-year college degree in Engineering or equivalent Telecom network experience. - Proficiency in the MS Office suite of tools including MS Visio. - Knowledge of Salesforce.com platform is a plus. - Knowledge of GIS-based platforms is a plus. - Demonstrated ability to utilize database management software system. - Ability to correspond effectively with a variety of functional teams and strong interpersonal skills for supporting cross functional teams. - Knowledge of design techniques, tools and the ability to function independently of supervision. - Proficient analytical, organizational, and time management skills, including the ability to effectively prioritize assignments. - Basic knowledge of Fiber Network Design, preferred. - Work experience within Telecom industry, preferred. Estimated base salary range: $53,300 - $82,000 USD/annually. The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan. Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. Benefits, Rewards & Wellness - Excellent Health, Dental & Vision Insurance - Retirement 401(k) Savings Plan - Generous paid time off policy including paid parental leave Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

United States
$53.3K - $82K / year
Job Closed
Full TimeRemoteTeam 201-500H1B No Sponsor

JOB BRIEF At GreenSlate, we make our clients’ needs a priority, knowing that our customer service sets us apart from our competitors. We’re looking for an outgoing individual with a passion for technology and desire to provide an exceptional level of service to join our growing support team. As the technical onboarding specialist, you’ll be responsible for project setup and training of clients while providing them with a friendly, positive and knowledgeable experience. The goal is to ensure that all users of the company software have the information and tools they need, and the knowledge to use it. This role is remote within the United States. WHO WE ARE GreenSlate is the fastest-growing provider of technology and business solutions for media productions. We provide the most advanced technology for production accounting and entertainment payroll. Our innovative cloud-based platform is evolving the entertainment industry’s back-office by replacing inefficient paper-based processes with digital solutions. The studios, film franchises, independent producers, and content creators we serve benefit from greater efficiencies, better access to data, and cost savings, and they minimize their impact on the environment. GreenSlate offers a full range of payroll, software application, production accounting, tax credit management, ACA compliance & benefits, production insurance, and consulting services. To learn more about the productions we partner with, please visit greenslate.com. WHAT WE EXPECT FROM YOU - Complete complex/studio software project setups and modifications as required by the client - Answer incoming support calls and emails - Utilize Asana checklists and follow protocols for each project setup - Transfer/escalate issues to other team members as required - Utilize Intercom ticketing system to manage client requests - Submit software development requests and bugs to development on behalf of users - Training and providing ongoing support to new Implementation Specialists to assist with setups - Assist with planning and coordinating user communications as necessary - Assisting Technical Account Management with meeting with clients to ensure their setups are enabled correctly - Assist Digital Project Manager with meeting with clients to maintain the company’s projects like audits and checklists WHO YOU ARE - Bachelor's degree - Customer Service: 3+ years - Software implementation/Project Onboarding: 1+ years - The ability to deal with high volumes and work under pressure - The ability to hold oneself accountable for completing their own tasks correctly - Self monitoring, self aware and self correcting - A desire to find the solution, not just finish the task - Enthusiastic attitude about providing superior customer service - Excitement to learn the ins and outs of GreenSlate software platforms - Experience supporting accounting or other business operations software - Knowledge of production workflows and accounting basics is a plus! - Excellent listening and communications skills - Extremely focused and detail oriented WHAT YOU CAN EXPECT FROM US - Compensation that reflects your value: Competitive salary packages tailored to your experience with opportunities for regular reviews and raises - Comprehensive Benefits: Benefits that go beyond the basics, including a matching 401(k), Employee Assistance Program/mental health support, accident insurance, wellness discounts and perks through the Holisticly platform - Full-Time Remote Flexibility: Enjoy working remotely with all the tools and support needed to stay connected and productive - Impactful Work: Be part of projects that make a difference in the entertainment industry, with a direct influence on shaping our future and making tangible change - A Thriving, Collaborative Culture: Join a team that values open communication and creativity. Quality, Urgency, Innovation, Service and Collaboration drive everything we do SALARY RANGE: $60,000-$72,000 The physical demands that are described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to hear and see. The employee is regularly required to stand and sit/ The employee is regularly required to practice manual dexterity sufficient to operate standard office equipment. Specific vision abilities required by this job include close vision and distant vision. While performing the duties of this job, the employee is exposed to standard office equipment. Occasionally called upon to work hours in excess of the normal daily schedule. The employee may need the ability to lift up to 50 pounds. GreenSlate is an equal opportunity employer and committed to providing equal employment opportunity to all applicants and team members regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. GreenSlate makes reasonable accommodations for handicapped and disabled team members. At GreenSlate, we take steps to ensure our customers and applicants remain safe from online fraud and scams. We never ask for credit card numbers, credit reports, or other sensitive information as part of our application process, and we do not require applicants to purchase training or pay a fee. We encourage applicants to do research before engaging in any transaction and never give out their credit card or bank account information to any unknown parties. GreenSlate is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States

United States
$60K - $72K / year
Advance Auto Parts logo

Strategy Implementation Manager

Advance Auto Parts

Based in Raleigh, North Carolina, Advance Auto Parts is an automotive aftermarket company that sells a wide range of auto parts in 5,100 stores in over half of

• Partner with strategic initiative owners and the VP of Pro Solutions to vet new programs and rollouts prior to launch. • Evaluate proposed initiatives against current company processes, systems, and field realities to anticipate and resolve execution challenges. • Facilitate cross-functional readiness reviews to ensure initiatives are aligned with operational best practices and frontline capabilities. • Travel extensively to field locations to observe implementation of new programs, gather real-time insights, and assess executional effectiveness. • Serve as the “eyes and ears” of the corporate team in the field, ensuring programs are implemented with minimal disruption and maximum impact. • Capture and communicate best practices and lessons learned from the field to continuously refine future rollouts. • Act as a key liaison between the field and corporate teams, ensuring two-way communication and collaboration throughout the launch cycle. • Partner with Operations, Sales, Training, Marketing, and Technology teams to align on executional plans and support materials. • Present clear, solution-oriented feedback to initiative owners and leaders to drive informed decision-making. • Analyze field data and feedback to identify trends, barriers, and opportunities for improvement across programs and processes. • Develop actionable recommendations and drive follow-up actions to enhance the customer and team member experience. • Contribute to post-launch reviews to ensure accountability and measure long-term success of initiatives.

United States
$98.5K - $131K / year
Job Closed