• Provide program management for Department of Labor operating across the nation with multiple service delivery models • Serve as the primary point of contact to the government customer from Department of Labor • Responsible and accountable for overall contract performance and financials • Provides leadership through daily communication with various internal team and departments to coordinate services • Collaborates closely with Provider Relations, Information Technology, Facilities, HR and subcontractors to ensure contractually compliant services • Manages the workload through the various operational team leaders to ensure the achievement of organizational goals and objectives including quality, timeliness, customer service and cost metrics • Maintains effective working relationships with all customers, gaining feedback and working closely with the operations leadership to modify processes to ensure performance objectives are met • Drives continuous process improvement to enhance performance • Works closely with operations and leaders to continually improve processes and procedures in support of program • Seeks methods of improving/automating process and finds ways to increase profitability • Works closely with and mentors operational leadership to ensure contractual compliance is met • Ensures implementation of a project plan with defined timelines and deliverables including documentation of action items • Build and maintain customer relationships through effective communication • Proven team builder with high retention and high successful program execution with sustained growth and high customer satisfaction • Collaborate with business development, capture, line leadership and other functions to develop winning solutions for growth, including recompete activities • Manages contract action items from internal operations and customer/client • Provides and reviews responses or updates as needed • Implements corrective action plans and oversees execution with internal department leads as necessary • Responds to client concerns in a timely manner; escalating as appropriate • Ensures timely recommendations and resolutions to ensure high level of customer satisfaction

• Ensure overall SAP program delivery from initiation through go-live • Develop and maintain the integrated program plan • Establish and run program governance • Identify, assess, and manage program-level risks and issues

Role Description The Agency Instructor I, under direction, will assist in training various specialty skilled and/or semi-skilled courses within a specified program. Responsibilities include: - Utilizing knowledge of adult learning theories and learning styles to maximize learner success. - Performing online and/or classroom instruction, field-based skills training, and providing technical assistance in a specialty area. - Using a variety of media to present course material. - Assisting in creating new and/or updating curriculum content to meet learner needs. - Maintaining technical competence and skills. The instructor will report to the Training Coordinator/Manager and must reside in Texas Region 3. Qualifications - Bachelor's degree from an accredited college or university or an equivalent combination of education and experience. - Three years of experience in the operation, maintenance, design, construction, or regulation of water utility systems. - One year of experience in training adults, which may include on-the-job training. - Must have a valid motor vehicle operator’s license or ability to obtain within 30 days of employment. - Texas Class "B" Water license. - Texas Class "B" Wastewater license, or Wastewater Collection II or III. - TCEQ Sponsor Requirements: - 60 hours of classroom instructional experience OR - Completion of approved Instructor training courses in: - Methods of Teaching OR Effective Instructional Techniques - Instructional Design and Evaluation OR Organizational and Use of Training Materials - Ability to attain within 6 months of employment. - Equivalency: Will consider an Associate’s Degree with five years of experience in the operation, maintenance, design, construction, or regulation of water utility systems OR a High School Diploma/GED with seven years of experience in the operation, maintenance, design, construction, or regulation of water utility systems. Benefits - Medical, dental, vision, life- and long-term disability insurance through The Texas A&M System. TEEX contributes to employee health and basic life premiums. Family enrollment is available. - Automatic enrollment in the Teacher Retirement System of Texas. - 12-15 paid holidays per year. - Paid vacation and sick leave. - Wellness programs and release time. - Access to online learning platforms. - Educational reimbursement assistance and release time. - Leadership development programs.

Role Description Psych ARNP – Behavioral Health (Part Time - .4 FTE) - Psychiatric provider to provide psychiatric assessments and medication management for the In-Home Mental Health (IHMH) program. - All visits are completed virtually for patients. - The IHMH program serves community members in King County who receive Medicaid. - All participants in the program see an IHMH case manager who assists with behavioral health treatment and case management. - Role includes medication management (including refills and coordination with pharmacies), as well as consultation with the IHMH team. - Oversight provided by EvergreenHealth Medical Director with support from IHMH operational leadership. Qualifications - Relevant experience in psychiatric care. - Ability to work collaboratively with a team. - Experience with virtual patient care. Requirements - Active ARNP license in Washington State. - Experience in behavioral health. - Strong communication skills. Benefits - Medical, vision and dental insurance. - On-demand virtual health care. - Health Savings Account. - Flexible Spending Account. - Life and disability insurance. - Retirement plans (457(b) and 401(a) with employer contribution). - Tuition assistance for undergraduate and graduate degrees. - Federal Public Service Loan Forgiveness program. - Paid Time Off/Vacation. - CME Allowance and Time Off. - Extended Illness Bank/Sick Leave. - Paid holidays. - Voluntary hospital indemnity insurance. - Voluntary identity theft protection. - Voluntary legal insurance. - Free parking. - Commuter benefits.