NiCE CXone Engineer, Professional Services Consultant

EngineerEngineerFull TimeRemoteSeniorTeam 1,001-5,000H1B SponsorCompany SiteLinkedIn

Location

Philippines

Posted

49 days ago

Salary

0

Seniority

Senior

Job Description

NiCE CXone Engineer, Professional Services Consultant

TTEC Digital

• Contact Center as a Service (CCaaS) software management and domain experience. • NICE CXone and CXone Studio Experience • Work as a member of the TTEC Digital project team to enhance and improve software written in one or more of the following languages: CXone Studio, C#, ASP.NET • Code and test projects. • Deliver high-quality software on time. • Attend meetings and training as required. • Work with system analysis and project management for the successful completion of a project. • 1-2 years of ASP/.NET experience (C#, VS.Net, XML, Web Services, etc.)

Job Requirements

  • Bachelor’s degree in computer science, IT, or engineering preferred.
  • 3 or more years’ experience in NICE CXone and UC environments.
  • 1 to 2 or more years of software development, to include design, custom and common coding (JavaScript, Python, Java, C++), and testing of real time systems.
  • Experience with enterprise level CCaaS architecture for complex business needs.
  • Network infrastructure experience.
  • Team Player
  • Desire to work in a fast-paced environment.
  • Excellent customer-facing presentation skills with the ability to develop new solution pitches, value propositions, and demo experiences.
  • Exercises wide latitude in determining objectives and approaches to engagements.
  • Works on issues for development and future concepts.
  • Existing knowledge and/or industry certifications for NICE CXone and process automation technologies.
  • Ability to work US daytime hours.

Benefits

  • We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.

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