Ross Stores

Role Description The Sr. Representative provides counsel and guidance within established SLEs to Field, Store, and Distribution Leaders, as well as Corporate Leaders and Associates to include: - Policy interpretation - Disciplinary guidance - Performance management - Approval of all involuntary terminations - ADA interactives assisting Investigators with case management preparation - 3rd Party charge responses - Unemployment and DOL claims hearing preparation and participation as needed The base salary range for this role is $54,000 – $74,250. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. Qualifications - Two or more years of HR experience preferred - Bachelor’s degree preferred - Excellent oral and written communication skills - Work independently - Excellent analytical and customer service skills - High attention to detail and accuracy - PowerPoint, Excel, and Word proficient Requirements - Provide counsel and guidance to Field, Store, and Distribution Leaders and Corporate Leaders and Associates - Review and approve involuntary separations requests for stores and distribution centers; escalate as necessary - Facilitate ADA Interactive conversations based on requests from business units, documenting in the case management system and following up as needed - Work with Supervisor to interpret HR policies and procedures - Assist Field, Store, Distribution, and Corporate Leaders in redirecting associates when necessary; formulate action plans with managers when potential associate problems are identified - Work with Supervisor to provide analytics and make recommendations to HR Leadership regarding potential associate relations issues based on trends - Gather critical data (reporting, associate files, policy sign-offs, etc.) to assist Investigators in responding to allegations, 3rd Party charges, Unemployment claims, etc. - Coordinate and investigate Department of Labor claims as needed; track, record, and maintain records - Guide Field, Store, Distribution, and Corporate Leaders in implementing and communicating policies and procedures - Assist in evaluating Human Resource training needs based on trends identified in case management; recommending training topics to be presented for Field, Store, Distribution, and Corporate Leaders - Partner with HR Leadership in recommending human resource policy and procedural changes - Monitor final pay and effective scheduling compliance within guidelines - Other duties as assigned Physical Requirements/ADA The position may be performed remotely anywhere within the United States. This position requires the ability to use a computer, work as part of a team, and the ability to communicate with team members and others. Supervisory Responsibilities None Disclaimer This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Role Description The HR Specialist will mitigate risk for the organization and drive engagement by managing timely responses to Associate concerns raised through various communication avenues. The HR Specialist will execute prompt, timely, thorough, and proactive responses to Alertlines, 3rd party charges (DOL), leadership concerns, Associate correspondence, social media, and any other form of communication. The HR Specialist will monitor, validate, and ensure compliance with internal HR protocols, processes, and procedures throughout the investigation process. The HR Specialist will work with the HR Services Leadership team and legal partners to provide documentation, reports, investigative files, or records as needed. The HR Specialist provides counsel and guidance within established SLEs to Field, Store, and Distribution Leaders and Corporate Leaders and Associates, including policy interpretation, disciplinary guidance, performance management, and recommendation/approval of involuntary separations. The base salary range for this role is $62,400 – $85,800. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. Qualifications - Two or more years of HR experience preferred - Bachelor’s degree preferred - Some investigation experience preferred - Demonstrates the ability to deal with ambiguity - Excellent oral and written communication skills - Work independently - Excellent analytical and customer service skills - High attention to detail and accuracy - PowerPoint, Excel, and Word proficient Requirements - Conduct remote investigations as assigned by the Director/HR Manager/Supervisor identified through Case Management, Alertline, Social Media, and other modes of communication - Follow HR Services investigations to ensure consistency and mitigate risk - Enter case notes and supporting documentation, including reporting and video from investigations into the Case Management system daily and in a timely/thorough manner - Work with business partners to create a specific, measurable, actionable, realistic, and time-bound action plan with appropriate accountability within the investigation plan - Advise on Corrective Action Guidelines adherence and counsel Leadership on policy violation disciplinary action to ensure consistency - Assist Leadership in redirecting Associates when necessary and formulating action plans with Leaders when potential associate problems are identified - Provide counsel and guidance to Field Leaders, Distribution Leaders and Corporate Leaders, appropriate HR Business Partners and Associates - Review and approve involuntary separation requests for Stores and Distribution Centers - Facilitate and engage in ADA Interactive conversations based on requests from business units - Work with the Supervisor to interpret HR policies and procedures - Gather critical data (reporting, associate files, policy sign-offs, etc.) to assist Investigators in responding to allegations, 3rd Party charges, Unemployment claims, etc. - Coordinate and investigate Department of Labor claims as assigned - Guide Field, Store, Distribution, and Corporate Leaders in implementing and communicating policies and procedures Benefits - None listed Company Description Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Role Description Responsible for overseeing the administration of all areas and phases of oversight of 3rd Party Auditors lease audit and compliance of company owned, leased and/or subleased properties assigned. Recommend policies and process improvements to drive and support department goals and objectives are achieved. The position requires the ability to influence and collaborate successfully with Landlords to achieve maximum expense savings. The base salary range for this role is $93,600-$146,050. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. Qualifications - Bachelor’s degree or equivalent experience in property management field in a retail environment - Excellent verbal and written skills. Finance background a plus - 5 years property management experience in retail environment - 3 + years Audit in a corporate environment Requirements - Responsible for the management of contracted 3rd Party auditors for annual expense reconciliations and co-tenancy validations. - Responsible for establishing annual list of assignments and maintaining records of assignments and reporting. - Oversee and provide guidance to external lease auditors on resolution of landlord disputes. - Work with internal/external auditors regarding SEC & SOX requirements for expense record approvals and ledger adjustments for claims. - Establish claim thresholds for external auditors. - Act as liaison between company (Real Estate Management, Risk Management, etc.) and lessors in resolving issues relating to lease provisions relative to 3rd party audits. - Oversee the data management for 3rd Party expense records into lease information system by monitoring accuracy of pdSiteLink and providing input on development of new requirements relative to the external audit process. Physical Requirements/ADA - Job requires ability to work in an office environment, primarily on a computer. - Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. - Consistent timeliness and regular attendance. - Vision requirements: Ability to see information in print and/or electronically. - This position may be performed remotely anywhere within the United States. Supervisory Responsibilities - External/contracted Auditors. Disclaimer This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Role Description To accurately and timely enforce all lease provisions of assigned portfolio between Ross and its Landlords including but not limited to the processing, review or audit of Landlord billed CAM Reconciliations, Real Estate Taxes, and Reduced Occupancy (ROP) claims. Furthermore, to assist the Manager with special projects, while assisting the department to meet its annual goals. Some travel may be required. The base salary range for this role is $81,000 – $121,800. The base salary/range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. Qualifications - Minimum of 4-6 years of Property Management or Lease Administration experience in a retail environment. - BA degree or equivalent Property Management experience in a retail environment. - Property accounting experience preferred. - Must have the ability to understand legal terminology and interpret lease clauses. - Must have excellent negotiating skills. - Must have excellent verbal and written communication skills. - Must have excellent organizational skills and be detail oriented. - Must be a self-starter and have the ability to prioritize and multi-task in a fast-paced environment. - Must have the ability to work independently with minimal management oversight. Requirements - Act as the primary contact between the Company and its Landlords on all matters concerning CAM, Real Estate Taxes, Insurance, Reduced Occupancy, and Account Reconciliation issues, while maintaining good working relationships. - Maintain a thorough knowledge of Lease provisions. Analyze, review, and perform desktop audits of Landlord billings for CAM, Real Estate Tax, and Insurance. Negotiate with landlords to resolve any conflicts and escalate to Management as necessary. Review Landlord operating cost budgets and establish monthly impounds or fixed expense schedules. Review / Maintain store lease audit data in Sitelink. - Review Lease Co-Tenancy provisions and all available resources and documents for Reduced Occupancy (ROP) claims. Prepare ROP claim packages for new violations, and packages for cures or cessation of Substitute Rent payments. Escalate Reduced Occupancy claim disputes to Management as necessary. Validate and maintain current co-tenancy data in Sitelink. - Assist Managers with complex ROP and CAM/Tax/Ins dispute reviews, the management of third-party auditor claims, the review and updating of procedures, and the testing and development of Sitelink. - Provide training support for new Property Management associates. - Review and reconcile Landlord Accounts Receivable (AR) ledges as necessary and resolved any AR issues or disputes with Landlords. - Review and respond to estoppel and waiver requests. - Complete projects or tasks as assigned, including review of Capital Expenditure Requests (CERs), Lease Accounting accrual analysis, and other miscellaneous projects. - Complete weekly cost reports, impound reviews and other forecasting and reporting as assigned. Physical Requirements/ADA - Job requires ability to work in an office environment, primarily on a computer. - Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. - Consistent timeliness and regular attendance. - Vision requirements: Ability to see information in print and/or electronically. - This position may be performed remotely anywhere within the United States. Supervisory Responsibilities - None Disclaimer This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

GENERAL PURPOSE: Mitigate risk for the company and drive engagement by managing timely responses to Associate concerns raised through open-door channels. Execute prompt, timely, thorough, and proactive responses to Alertlines, 3rd party charges, Associate correspondence, social media, or any actionable trends identified through Case Management requiring on-site or remote investigative activity. Provide Associate Relations support for critical incidents such as suicidal associates and domestic violence. Support after-hours critical incident coverage as assigned. Coach and counsel business unit leadership on managing Associate Relations issues. Facilitate Key People Processes and Approachable Leadership training or conduct Climate Surveys in response to Associate Engagement results. Through the investigation process, monitor, validate, and ensure compliance with internal HR policies and procedures and external local, state, and federal laws. Follow all HR Services processes and work with the HR Services Leadership team and legal partners to provide documentation, reports, or investigative case files or records as needed. The base salary range for this role is $66,800 – $98,350. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. ESSENTIAL FUNCTIONS: Associate Relations-Investigations: • Conduct on-site/remote investigations as assigned by the Associate Relations Case Manager identified through Case Management, Alertline, 3rd party channels, social media, associate correspondence, or other vehicles. Required to conduct investigations for all shifts for the business units HR Services supports. • Follow HR Services investigation and response processes to ensure consistency and mitigate risk. Enter case notes and supporting documentation, including reporting and video from investigations into the Case Management system daily and in a timely/thorough manner. • Work closely with the HR Services team to ensure cross-functional sharing of activities and outcomes. • Together with the support team, run reporting and provide related documents such as case management history, compliance sign-offs, etc., to assist in responding to 3rd party claims agency/attorney charges. Conduct investigations as needed for further case closure. • Respond on site as necessary to any crises working with the LP and 3rd party – Magellan. • Conduct Domestic/Intimate Partner Interactives and follow established protocols. • Respond to cases involving Suicidal Associates by following established protocols. • Lead First Responder process. • Through investigations, monitor that stores are proactively executing a Pro-Associate culture. • Advise on Corrective Action Guideline adherence and counsel Store Management on policy violation disciplinary action to ensure consistency. • Interpret personnel policy. Assist Field Leadership in redirecting Associates when necessary and formulating action plans with managers when potential associate problems are identified. • Develop self by staying abreast of HR techniques and trends. Compliance: • Respond (within 48 business hours – 24 business hours for Sexual Harassment) to all case management, critical incidents, 3rd Party charges, or other forms of notification relating to Associate relations allegations. • Meet established service level expectations, including expected case closure productivity and days to close goals. • Follow all HR Services Investigation and Communication processes. • Final Pay and effective scheduling within guidelines. • Recommend follow-up on appropriate disciplinary action for repeat compliance issues. Government Regulations: • Work with legal to help support as needed in the research and documentation of any state or federal agency complaints and coordinate response with legal counsel. • Stay abreast of regional, state, or federal AR-related legislation and changes that may affect company policy/procedure. • Conduct or follow up on ADA regulations and Interactives as necessary to ensure we remain compliant. Training: • Conduct training workshops and seminars as needed. Analysis/Research: • Recommend human resource policy, and process improvement recommendations to the supervisor in response to changing needs or trends. • As part of the investigation process, assess training, benefits, wages, labor, and associate relations needs and communicate recommendations to business partners. • Initiate analysis/reports / statistical data as part of the investigation process and use this data to support findings and identify trends. Liaison to Corporate Office/Field/Distribution Center: • Guide business unit leaders as needed in implementing and communicating Human Resources, compensation, and benefit policies and procedures. • Act as liaison between business units (corporate, stores, DCs) for training, benefits, labor, and associate relations needs. Special projects and other duties as assigned. COMPETENCIES: Communicates Effectively Dealing with Ambiguity Collaboration Manages Conflict Decision Quality Ensures Accountability and Execution Business Acumen Plans, Aligns, and Prioritizes QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: • 3-5 years of multi-unit retail HR or similar Associate Relations Call Center/Shared Services experience preferred • Workplace Investigations Training preferred • Knowledge of NLRB-related issues is a plus • Degree(s) in Business Administration, Organization Development, Human Resources, or other related field preferred • Excellent interpersonal, presentation, facilitation, analytical, organizational, and communication skills required • Working knowledge of Excel, Word, and Outlook PHYSICAL REQUIREMENTS/ADA: • Requirements: Consistent timeliness and regular attendance. The job requires ability to work in an office environment, primarily on a computer. The job also requires sitting, standing, walking, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. • This position may be performed remotely anywhere within the United States except the State of Colorado. • Occasional Requirements: The job occasionally requires bending, kneeling, reaching, and lifting up to 10 pounds. • May also require occasional 10-15%25 short notice driving and/or air travel, including traveling overnight (single or multiple) for on-site investigations, business functions, or site visits. • Vision requirements: Ability to see information in print and/or electronically. #LI-Remote SUPERVISORY RESPONSIBILITIES: None DISCLAIMER: This position description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

GENERAL PURPOSE: Mitigate risk for the company and drive engagement by managing timely responses to Associate concerns raised through open-door channels. Execute prompt, timely, thorough, and proactive responses to Alertlines, 3rd party charges, Associate correspondence, social media, or any actionable trends identified through Case Management requiring on-site or remote investigative activity. Provide Associate Relations support for critical incidents such as suicidal associates and domestic violence. Support after-hours critical incident coverage as assigned. Coach and counsel business unit leadership on managing Associate Relations issues. Facilitate Key People Processes and Approachable Leadership training or conduct Climate Surveys in response to Associate Engagement results. Through the investigation process, monitor, validate, and ensure compliance with internal HR policies and procedures and external local, state, and federal laws. Follow all HR Services processes and work with the HR Services Leadership team and legal partners to provide documentation, reports, or investigative case files or records as needed. The base salary range for this role is $66,800 – $98,350. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. ESSENTIAL FUNCTIONS: Associate Relations-Investigations: • Conduct on-site/remote investigations as assigned by the Associate Relations Case Manager identified through Case Management, Alertline, 3rd party channels, social media, associate correspondence, or other vehicles. Required to conduct investigations for all shifts for the business units HR Services supports. • Follow HR Services investigation and response processes to ensure consistency and mitigate risk. Enter case notes and supporting documentation, including reporting and video from investigations into the Case Management system daily and in a timely/thorough manner. • Work closely with the HR Services team to ensure cross-functional sharing of activities and outcomes. • Together with the support team, run reporting and provide related documents such as case management history, compliance sign-offs, etc., to assist in responding to 3rd party claims agency/attorney charges. Conduct investigations as needed for further case closure. • Respond on site as necessary to any crises working with the LP and 3rd party – Magellan. • Conduct Domestic/Intimate Partner Interactives and follow established protocols. • Respond to cases involving Suicidal Associates by following established protocols. • Lead First Responder process. • Through investigations, monitor that stores are proactively executing a Pro-Associate culture. • Advise on Corrective Action Guideline adherence and counsel Store Management on policy violation disciplinary action to ensure consistency. • Interpret personnel policy. Assist Field Leadership in redirecting Associates when necessary and formulating action plans with managers when potential associate problems are identified. • Develop self by staying abreast of HR techniques and trends. Compliance: • Respond (within 48 business hours – 24 business hours for Sexual Harassment) to all case management, critical incidents, 3rd Party charges, or other forms of notification relating to Associate relations allegations. • Meet established service level expectations, including expected case closure productivity and days to close goals. • Follow all HR Services Investigation and Communication processes. • Final Pay and effective scheduling within guidelines. • Recommend follow-up on appropriate disciplinary action for repeat compliance issues. Government Regulations: • Work with legal to help support as needed in the research and documentation of any state or federal agency complaints and coordinate response with legal counsel. • Stay abreast of regional, state, or federal AR-related legislation and changes that may affect company policy/procedure. • Conduct or follow up on ADA regulations and Interactives as necessary to ensure we remain compliant. Training: • Conduct training workshops and seminars as needed. Analysis/Research: • Recommend human resource policy, and process improvement recommendations to the supervisor in response to changing needs or trends. • As part of the investigation process, assess training, benefits, wages, labor, and associate relations needs and communicate recommendations to business partners. • Initiate analysis/reports / statistical data as part of the investigation process and use this data to support findings and identify trends. Liaison to Corporate Office/Field/Distribution Center: • Guide business unit leaders as needed in implementing and communicating Human Resources, compensation, and benefit policies and procedures. • Act as liaison between business units (corporate, stores, DCs) for training, benefits, labor, and associate relations needs. Special projects and other duties as assigned. COMPETENCIES: Communicates Effectively Dealing with Ambiguity Collaboration Manages Conflict Decision Quality Ensures Accountability and Execution Business Acumen Plans, Aligns, and Prioritizes QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: • 3-5 years of multi-unit retail HR or similar Associate Relations Call Center/Shared Services experience preferred • Workplace Investigations Training preferred • Knowledge of NLRB-related issues is a plus • Degree(s) in Business Administration, Organization Development, Human Resources, or other related field preferred • Excellent interpersonal, presentation, facilitation, analytical, organizational, and communication skills required • Working knowledge of Excel, Word, and Outlook PHYSICAL REQUIREMENTS/ADA: • Requirements: Consistent timeliness and regular attendance. The job requires ability to work in an office environment, primarily on a computer. The job also requires sitting, standing, walking, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. • This position may be performed remotely anywhere within the United States except the State of Colorado. • Occasional Requirements: The job occasionally requires bending, kneeling, reaching, and lifting up to 10 pounds. • May also require occasional 10-15%25 short notice driving and/or air travel, including traveling overnight (single or multiple) for on-site investigations, business functions, or site visits. • Vision requirements: Ability to see information in print and/or electronically. #LI-Remote SUPERVISORY RESPONSIBILITIES: None DISCLAIMER: This position description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

GENERAL PURPOSE: Human Resource Representative serves as a point of contact for HR Services, Talent Acquisition coordination, and the primary contact to evaluate criminal convictions in the background check process and provide hiring recommendations to the appropriate hiring manager. Supports Ross Stores Inc.’s background check screening process and is responsible for researching and executing quality evaluation and resolution of “needs review” background checks in compliance with applicable laws and company procedures. The HR Services Representative is responsible for receiving, routing, and responding to calls from store management, field leaders, corporate and distribution centers on matters related, but not limited to: support of the recruiting and onboarding process; assist with locating HR policies and procedures; provide guidance on basic policies and procedures, working closely with various other support functions to resolve matters; collects and disseminates information quickly, clearly and accurately to the appropriate workgroup through the case management system; identify and immediate escalate critical matters; identify priorities and problems requiring action and facilitating communication for timely responses. The Human Resources Services Representative partners with their Manager to regularly review performance in delivering high-level customer service. The base pay range for this role is $22.69 – $32.79. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. ESSENTIAL FUNCTIONS: • Monitors various HR inboxes and responds to inquiries and escalates to the appropriate workgroup. • Provides support to our internal staffing and human resources systems from the initial creation of the requisition, tracking of activity and the final offer processes. Responsibilities include posting jobs on various websites, coordinating and scheduling phone and in-person interviews, administration of temporary staffing programs, & administration of the Associate Referral Award program. Coordination of new hire on-boarding processes such as background checks and relocation. • Receives large volume of incoming calls from various levels of associates, responding to routine inquires following established procedures including but not limited to; payroll, benefit, and LOA questions, and HR system navigation questions. Acquires substantial knowledge concerning Human Resources policies, programs, and procedures that allow first call resolution in the majority of cases. • Collects and disseminates information to designated workgroups from clients calling a general HR phone number. Quickly interpret the situation, determine the appropriate resolution, transaction, and/or escalation, and communicate the resolution and/or escalation to the caller. • Logs all inquiries into a case management system used by the Company, recording and maintaining call history and outcomes. • Takes immediate partnership for any critical or risk involved cases to ensure a quick and timely response. • Track and report on workload & customer service requests. • Responsible for all aspects of assigned background screening adjudications for all business units, including: o Validating applicant and associate credentials o Performing an individualized assessment in compliance with legal guidance to evaluate the candidate’s suitability for hire or promotion o Researching candidate qualifications/eligibility by contacting applicants and outside entities such as educational institutions, courts, and other third parties for information o Determining whether the background check should be passed or failed o Partnering and advising clients of outcomes based on results of background screening • Works directly with our background check vendor and vendor system to accurately track the status of background check adjudication, log final resolutions, and ensure service level agreements/vendor performance metrics are met. • Acts as a liaison between the legal department, HR, and the background check vendor to resolve issues and refine processes. • Responsible for accurate data entry of all background checks in HR Case Management System and accurate reporting of results. • Interfaces with managers, supervisors, and recruiters to interpret and report background check results. • Develops solid knowledge of current background check laws; drafts customized letters and follow process flows as required. • Performs special projects and other duties as assigned. COMPETENCIES: • Collaboration • Communicates Effectively • Manages Conflict • Leading by Example • Ensures Accountability and Execution • Plans, Aligns and Prioritizes • Demonstrate Functional and Technical Knowledge QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: • Bachelor’s Degree or higher preferred • 1-3 years administrative experience • MS Office skills, including Word and Excel • Ability to communicate clearly and effectively (verbal and written) with organizational awareness and sensitivity • Attention to detail • Ability to handle confidential and sensitive information with discretion • Ability to meet or exceed established service level expectations • Ability to apply general rules to specific problems to produce answers PHYSICAL REQUIREMENTS/ADA: The job requires the ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance. Vision requirements: Ability to see information in print and/or electronically. This position may be performed remotely anywhere within the United States except it cannot be performed in the State of Colorado and New York City. #LI-REMOTE SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities, and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

GENERAL PURPOSE: Human Resource Representative serves as a point of contact for HR Services, Talent Acquisition coordination, and the primary contact to evaluate criminal convictions in the background check process and provide hiring recommendations to the appropriate hiring manager. Supports Ross Stores Inc.’s background check screening process and is responsible for researching and executing quality evaluation and resolution of “needs review” background checks in compliance with applicable laws and company procedures. The HR Services Representative is responsible for receiving, routing, and responding to calls from store management, field leaders, corporate and distribution centers on matters related, but not limited to: support of the recruiting and onboarding process; assist with locating HR policies and procedures; provide guidance on basic policies and procedures, working closely with various other support functions to resolve matters; collects and disseminates information quickly, clearly and accurately to the appropriate workgroup through the case management system; identify and immediate escalate critical matters; identify priorities and problems requiring action and facilitating communication for timely responses. The Human Resources Services Representative partners with their Manager to regularly review performance in delivering high-level customer service. The base pay range for this role is $22.69 – $32.79. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. ESSENTIAL FUNCTIONS: • Monitors various HR inboxes and responds to inquiries and escalates to the appropriate workgroup. • Provides support to our internal staffing and human resources systems from the initial creation of the requisition, tracking of activity and the final offer processes. Responsibilities include posting jobs on various websites, coordinating and scheduling phone and in-person interviews, administration of temporary staffing programs, & administration of the Associate Referral Award program. Coordination of new hire on-boarding processes such as background checks and relocation. • Receives large volume of incoming calls from various levels of associates, responding to routine inquires following established procedures including but not limited to; payroll, benefit, and LOA questions, and HR system navigation questions. Acquires substantial knowledge concerning Human Resources policies, programs, and procedures that allow first call resolution in the majority of cases. • Collects and disseminates information to designated workgroups from clients calling a general HR phone number. Quickly interpret the situation, determine the appropriate resolution, transaction, and/or escalation, and communicate the resolution and/or escalation to the caller. • Logs all inquiries into a case management system used by the Company, recording and maintaining call history and outcomes. • Takes immediate partnership for any critical or risk involved cases to ensure a quick and timely response. • Track and report on workload & customer service requests. • Responsible for all aspects of assigned background screening adjudications for all business units, including: o Validating applicant and associate credentials o Performing an individualized assessment in compliance with legal guidance to evaluate the candidate’s suitability for hire or promotion o Researching candidate qualifications/eligibility by contacting applicants and outside entities such as educational institutions, courts, and other third parties for information o Determining whether the background check should be passed or failed o Partnering and advising clients of outcomes based on results of background screening • Works directly with our background check vendor and vendor system to accurately track the status of background check adjudication, log final resolutions, and ensure service level agreements/vendor performance metrics are met. • Acts as a liaison between the legal department, HR, and the background check vendor to resolve issues and refine processes. • Responsible for accurate data entry of all background checks in HR Case Management System and accurate reporting of results. • Interfaces with managers, supervisors, and recruiters to interpret and report background check results. • Develops solid knowledge of current background check laws; drafts customized letters and follow process flows as required. • Performs special projects and other duties as assigned. COMPETENCIES: • Collaboration • Communicates Effectively • Manages Conflict • Leading by Example • Ensures Accountability and Execution • Plans, Aligns and Prioritizes • Demonstrate Functional and Technical Knowledge QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: • Bachelor’s Degree or higher preferred • 1-3 years administrative experience • MS Office skills, including Word and Excel • Ability to communicate clearly and effectively (verbal and written) with organizational awareness and sensitivity • Attention to detail • Ability to handle confidential and sensitive information with discretion • Ability to meet or exceed established service level expectations • Ability to apply general rules to specific problems to produce answers PHYSICAL REQUIREMENTS/ADA: The job requires the ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance. Vision requirements: Ability to see information in print and/or electronically. This position may be performed remotely anywhere within the United States except it cannot be performed in the State of Colorado and New York City. #LI-REMOTE SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities, and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

GENERAL PURPOSE: The MDM Engineer III is responsible for the development, integration, and implementation of configuration processes, procedures, and solutions within the Master Data Management (MDM) platform. The candidate will develop solutions on the MDM platform, participate in system/design/code reviews, address configuration and administration issues as well as directly influence the direction of the Product domain, and introduce new domains such as Location, Org on the MDM platform. The candidate will also collaborate with other technology partners to design and build quality, highly scalable solution/applications as well as interact with business teams as a part of Agile development. The base salary range for this role is $125,800 – $229,400. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. ESSENTIAL FUNCTIONS: • Design, develop, and test incoming and outgoing data feeds, data modeling and governance, and system administration as it pertains to MDM. • Responsible for providing technical consulting to management, business analysts, and technical associates, while working with the integration, architecture, and business teams to deliver MDM solutions. • Deliver high quality solutions independently, while working collaboratively to share knowledge and ideas, and adapt quickly to the needs of the business • Partner with Data Governance & Operations teams to deliver based on program/project needs. • Drive the architecture, design and delivery of the end-state MDM solution in a hands-on manner, including modeling the MDM domains, configuration and migration to Cloud. • Establish monitoring and reporting capabilities for the MDM platform. • Engage with all levels across IT to deliver an Enterprise MDM Program solutions including cross-functional coordination. • Help lead master data integration activities which includes, but not limited to, data cleansing, data creation, data conversion, issue resolution, and data validation • Identify, manage and communicate issues, risks and dependencies to project management and leadership. • Configuration of the MDM solution in a hands-on manner (Web UI, business rule and workflow changes) • Provide support for the Master Data Management (MDM) platform, including technical architecture, inbound/outbound data integration (ETL, maintenance/tuning of match rules and exceptions, data model changes, executing and monitoring incremental updates, and working with infrastructure and DBA teams to maintain multiple environments). • Contribute to the design of logical and physical Data modeling to support Enterprise Master Data Management system. • Establish & refine monitoring and reporting capabilities for the new MDM platform. • Provide level 3 support for the MDM platform as needed. • Manage Code configuration and code release management in Non-production environments. • Exceptional verbal communication and technical writing skills COMPETENCIES: People • Building Effective Teams • Developing Talent • Collaboration Self • Leading by Example • Communicates Effectively • Ensures Accountability and Execution • Manages Conflict Business • Business Acumen • Plans, Aligns and Prioritizes • Organizational Agility With particular emphasis on the following specific position-related competencies: • Problem Solving • Written Communications • Dealing with Ambiguity • Time Management • Composure • Integrity & Trust • Customer Focus • Listening QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: • 8+ years of experience with Master Data Management solutions • 5 - 8 years of experience working within the entire Software Development Lifecycle including requirements gathering, design, implementation, integration testing, deployment, and postproduction support • 5 - 8+ years of experience in system design, implementation and Level 3 support activities • Bachelor’s Degree in Computer Science or related experience • Strong understanding of Master Data Management concepts including Object Oriented Design, Programming, and Data Modeling • Strong experience in development configuration of Workflow, Web UI and Business Rules Action components of MDM (STIBO STEP solution preferred) • Strong experience in identifying the performance bottlenecks, providing a solution, implementing functional performance recommendations • Experience in implementing deployment automation to support the data model / web-ui / JavaScript binds / configurations and product information between environments • Experience in developing enterprise applications using Java, J2EE, JavaScript, HTML, CSS, Spring Framework • Working experience with at least one major MDM platform such as Oracle, Informatica, or Stibo (preferred) • Working experience in data profiling, data quality designing and configuring MDM UI, workflows and rules for business processes preferably in a retail domain • Experience working in an Agile Environment • Experience working in an infrastructure environment (ability to assist in logins, restarting servers, etc.) • Experience working in Oracle as main database or Linux operating systems • Experience with data modeling and data migration • Experience with security best practices of web application to address vulnerabilities • Experience with application integration and middleware • Strong communication skills are required with the ability to give and receive information, explain complex information in simple terms and maintain a strong customer service approach to all users • Knowledge of/prior DBA experience with SQL Server and/or Oracle is a plus. Minimum knowledge/experience in UNIX • Ability to work independently, creatively problem solve complex technical problems and can provide guidance and training to others • Ability to provide accurate estimates of timeframes necessary to complete potential projects and develop project implementation plans PHYSICAL REQUIREMENTS/ADA: Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance. Vision requirements: Ability to see information in print and/or electronically. This position may be performed remotely anywhere within the United States. #LI-Remote SUPERVISORY RESPONSIBILITIES: N/A DISCLAIMER: This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

GENERAL PURPOSE: The Investigative Analyst is part of the corporate Loss Prevention Investigations team which is responsible for protecting the company’s assets from internal and external theft by executing investigative routines to identify potential cash and merchandise loss and assist with driving investigations to conclusion through regular follow up. The base pay range for this role is $30.43 – $45.50. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. ESSENTIAL FUNCTIONS: • Execute investigative routines leveraging tools such as Aspect, electronic journal, LPMS, and other investigative resources to identify potential internal and external theft incidents • Partner and strategize with corporate and field business partners on shortage analysis such as conducting theft analysis research • Perform remote monitoring observations (i.e. virtual services) to support and drive shortage resolution • Perform in-depth theft and fraud analysis, and provide recommendations to field LP team partners and Investigations team management to validate and resolve each incident • Effectively respond to and communicate findings from theft and fraud investigations and analysis to the appropriate audience • Identify, communicate and resolve CCTV fidelity and functionality issues while recommending solutions to address repeat or widespread issues • Develop, maintain and foster effective working relationships with field and corporate LP partners to identify, investigate, and resolve all potential theft and operational loss in a timely manner COMPETENCIES: • Communicates Effectively • Ensures Accountability & Execution • Organizational Agility • Manages Conflict • Collaboration • Business Acumen • Leading by Example • Plans, Aligns & Prioritizes QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: • BA degree or greater is desired, preferably in Criminal Justice, Finance, or Business • 1-3 years of relevant work experience preferred • Intermediate to Advanced proficiency in and knowledge of computer software including MS Office (Outlook, Word, Excel, and PowerPoint) • Excellent written and verbal communication and presentation skills • Excellent analytical skills and demonstrated ability to solve problems • Experience with exception reporting and CCTV systems preferred (i.e. XBR, Aspect, etc.) • Self-motivated individual who can be successful in a fast-paced environment, with little to no supervision • Must demonstrate the ability to be flexible and adapt to changing priorities • Excellent planning, organizing and detail orientation skills • Maintains confidentiality concerning all information and projects • Experience working in multi-unit Retail is a plus PHYSICAL REQUIREMENTS/ADA: Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance. Vision requirements: Ability to see information in print and/or electronically. This position may be performed remotely anywhere within the United States. #LI-Remote SUPERVISORY RESPONSIBILITIES: N/A DISCLAIMER: This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.