Ross Stores

Role Description The Engineer II role focuses on designing, building, and optimizing data ingestion pipelines using StreamSets or similar data integration tools. It involves developing and maintaining Python-based data processing solutions to support scalable and efficient data movement into enterprise data platforms and data lakes. The role requires strong expertise in cloud-based architecture, middleware, and secure data transfer mechanisms. It also includes providing L3 production support, troubleshooting complex data pipeline issues, and enhancing system reliability and performance. Additionally, the engineer collaborates with cross-functional teams to implement best practices, automation, and continuous improvements. Essential Functions - Design, develop, and maintain scalable data ingestion pipelines using StreamSets or similar technologies. - Develop, enhance, and optimize Python scripts for efficient data processing, transformation, and integration across multiple systems. - Implement data ingestion solutions aligned with cloud architectures and enterprise data lake strategies. - Monitor, troubleshoot, and resolve complex production issues, providing L3 support and ensuring system stability. - Collaborate with cross-functional teams to design solutions, implement automation, and follow best practices in delivery. - Ensure secure data handling by applying knowledge of networking, authentication, SSL, certificates, and related protocols. - Maintain technical documentation, operational procedures, and ensure adherence to change management and testing standards. Qualifications - Minimum 7 years of experience in software engineering, with extensive hands-on experience designing and managing StreamSets pipelines, including Control Hub operations, pipeline orchestration, and implementing standard data ingestion patterns for batch and real-time processing. - Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience). - Strong hands-on experience with StreamSets or similar data ingestion/integration platforms. - Proficiency in Python development for data processing, transformation, and automation. - Solid understanding of cloud platforms (AWS, Azure, or GCP) and data lake architectures. - Experience working with structured and semi-structured data formats (JSON, XML, CSV, etc.). - Strong knowledge of operating systems (Linux/Windows), networking, and system-level concepts. - Experience with security protocols including SSL, certificates, authentication, and secure data transfer mechanisms. - Familiarity with JDBC, Java-based applications, and integration with databases and enterprise systems. - Proven ability to troubleshoot complex production issues, provide L3 support, and optimize system performance. - Strong analytical, problem solving, and debugging skills. - Excellent oral and written communication skills. Physical Requirements/ADA - Job requires ability to work in an office environment, primarily on a computer. - Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. - Consistent timeliness and regular attendance. - Vision requirements: Ability to see information in print and/or electronically. - This position may be performed remotely anywhere within the United States. Supervisory Responsibilities - None Disclaimer This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion.

Role Description The Network Strategy Analyst will be responsible for maintaining supply chain modeling to support the growth strategy of the Ross distribution and transportation network. Develop, maintain, and progressively improve the Company’s dataset supporting supply chain activities related to: - New distribution centers - Retro-fitting and scaling existing facilities - Transportation optimizations - Other capabilities to improve the supply chain Responsible for supply chain modeling and analytics, by gathering relevant data, completing accurate, detailed analyses, and summarizing findings. Qualifications - Minimum of 2-3 years of progressive experience in supply chain consulting, distribution or transportation reporting roles or related experience - Experience with distribution center operations, network optimization, or strategic planning a plus - Requires high level of confidentiality - Must be advanced/expert with the Microsoft Office suite (Excel, Word, PowerPoint) - A detail-oriented professional, who is thorough and circumspect in planning and reporting - A keen analytical thinker, able to work through and present logistical and financial based analyses - Strong written and verbal communication skills, to present analysis and optimization results - A high energy, self-motivated individual, who can be successful in a fast-paced environment Requirements - Managing weekly/monthly reporting to monitor capacity required within the supply chain, and to identify trends impacting future capacity - Completing the analytics/modeling to support ongoing strategic planning of the processing and storage functions - Working with Transportation to provide analyses, network and route optimization, and other Transportation modeling - Manage large datasets through advanced Excel, Access, or other data analysis tool - Working with DC Engineering organization to define capacities by processing area and function - Collaboration with other functional areas including DC Finance/Supply Chain Production Planning, DC Operations, Merchandising, Planning and Allocation, Finance, and Stores Physical Requirements/ADA - No unusual physical requirements; requires no heavy lifting - Nearly all work is performed in a comfortable indoor facility - Job frequently requires sitting, handling objects with hands - Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 10 pounds - Vision requirements: Ability to see information in print and/or electronically Supervisory Responsibilities - None Disclaimer This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Role Description The Lead Purchasing Agent, Fixture Purchasing will manage core financial and business processes for small fixture requests, fixture storage, and fixture write-offs for both Ross and dd’s Discounts. They will report to the Sr. Manager of Fixture Purchasing. This position is responsible to ensure fiscal responsibility and efficiencies are maintained through our budgeting, planning, monthly/yearly close, and forecast processes. This position will be required to regularly partner and interact with internal business partners and field leadership teams within Store Operations and Store Finance. Essential Functions - Responsible for building training materials, and training purchasing agents, on best practice and processes for creating and issuing purchase orders, accounts payable uploads, and asset reclasses. - Supports Merchandising rollouts with creating and distributing fixture purchase orders and act as a single point of contact between Merchandising and shipping vendor. - Provide weekly updates to leadership on Merchandising rollouts, and freight claims. - Support Merchandising to drive resolution of open purchase order reports and financial closeout of all Merchandising fixture rollouts. - Responsible for issuing purchase orders for small fixture requests, and communicating deliver dates to field leadership. - Responsible for budgeting and forecasting for assigned discretionary accounts which includes forecasting and reconciliation, monthly and year-end close, and expenditure log maintenance. - Assist in the creation of the Store Operations annual budgets and 5-Year Plan. Competencies - Analysis and Judgment - Communication - Business Acumen - Drive for Results - Solid Decision Making - Problem Solving - Planning and Organizing - Customer Focus Qualifications - Bachelor’s degree required (preferably in an analytical field). - 4+ years of relevant work experience, with planning and forecasting experience desirable. - Detail oriented, with a strong emphasis on accuracy and timeliness. - Strong analytical ability – must be able to synthesize data, be able to error check and reconcile own work and be able to design analysis to answer specific questions. - Ability to cope with pressure, multiple tasks, deadlines and rapidly changing priorities. - Build relationships with a wide variety of internal contacts. Ability to effectively communicate and partner with multiple levels from peer to senior leaders. - Expertise with Microsoft Excel (VLOOKUP, pivot tables, etc.). Physical Requirements/ADA - Job requires ability to work in an office environment, primarily on a computer. - Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. - Consistent timeliness and regular attendance. - Vision requirements: Ability to see information in print and/or electronically. - This position may be performed remotely anywhere within the United States. Supervisory Responsibilities - None Disclaimer This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Role Description The IT Senior Manager will lead a team of solution architects, ensuring the creation and maintenance of robust architecture frameworks. This role involves close collaboration with business teams to understand their requirements and effectively communicate architectural decisions. The IT Senior Manager is ultimately responsible for designing and developing high-quality, scalable custom applications. This position requires direct interaction with key business units and other IT groups as needed. The base salary range for this role is $147,900 - $245,150. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. Qualifications - At least 10 to 15 years’ IT experience in solution architecture and software development, with a proven track record of managing architectural projects and teams. - At least 5 years of hands-on experience in developing cloud-native, custom applications using modern, event-driven microservice architecture and technologies such as Angular and Spring. - Undergraduate degree in Computer Science, Information Technology, or a related field. Advanced degrees or relevant certifications (e.g., Azure Certified Solutions Architect) are preferred. - Expertise in software architecture and contemporary design patterns, with a focus on scalable and maintainable solutions. - A solid understanding of development best practices, including agile and waterfall. - Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex technical issues. - Strong leadership, mentoring, and coaching abilities, with experience managing and developing high-performing teams. - Outstanding written and verbal communication skills, with the ability to effectively collaborate with stakeholders at all levels. - Demonstrated history of engaging internal customers, including listening, influencing, translating technical details into understandable concepts and building consensus. Requirements - Provide hands-on engineering and architectural expertise in creating cloud-native, custom applications. Utilize modern, event-driven microservice architecture and the latest technologies, including Angular and Spring. - Possess knowledge and hands-on experience with modern design and development practices, such as Domain-Driven Design (DDD), Test-Driven Development (TDD), and Behavior-Driven Development (BDD). - Work closely with cross-functional teams, including developers, product managers, and business stakeholders, to gather requirements and translate them into technical solutions. - Integrate cutting-edge technologies and frameworks, ensuring applications are built using best practices and industry standards. - Manage, mentor, and coach a team of architects, ensuring adherence to standard architecture principles, optimal design patterns, and modern architectural practices. - Use Agile/Iterative development methodologies to deliver solutions with a high level of quality, flexibility, and adaptability. Collaborate with internal and external IT teams to resolve/improve IT processes and procedures and make recommendations. - Provide regular and constructive performance feedback to individuals. - Encourage innovation and foster an environment of continuous improvement to help drive greater efficiencies within Ross. Identify and resolve systemic obstacles that hinder the team’s ability to deliver high-quality software. Supervisory Responsibilities - Architect Team - Project Manager - Business Analyst Physical Requirements/ADA - Job requires ability to work in an office environment, primarily on a computer. - Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. - Consistent timeliness and regular attendance. - Vision requirements: Ability to see information in print and/or electronically. - This position may be performed remotely anywhere within the United States. Disclaimer This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Role Description The Associate Experience Manager champions and supports Ross's efforts to build and maintain an inclusive, engaged, and informed workforce across our Stores (Ross and dd’s) and supply chain locations. Reporting to the Sr. Director of Associate Relations, you will drive positive workplace initiatives and develop close partnerships with your stakeholders, our frontline Associates, and many cross-functional teams including Operations, Human Resources, and centers of expertise. The base salary range for this role is $105,400 – $158,250. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. Qualifications - Bachelor's degree - Five years related work experience in Human Resources and/or operations - Bilingual in Spanish preferred - Experience with human resources programs and processes, federal and state employment laws, compliance, and change management principles and tools - Experience with positive employee and labor relations best practices - A consultative approach to HR leadership - Outstanding written and oral communication skills - Ability to achieve rapport with associates and leaders of all levels - Human Resources certifications desired, i.e., PHR or SPHR - Proficient in MS Word, Excel, Outlook - Ability to create PowerPoint presentations using compelling data Requirements - Consistently interact with leaders and associates to find ways to enhance the working experience of associates, and increase engagement - Identify, recommend, and collaborate to help drive strategies to impact the quality of managers and their performance/skill set; make recommendations and help create training for new and existing managers and supervisors on approachable leadership, and deliver training as assigned. - Manage highly confidential information and sensitive associate relations matters with discretion, professionalism, and sound judgment - Effectively prioritize and manage multiple high-priority tasks and projects simultaneously, consistently meeting deadlines in a fast-paced environment - Demonstrate strong attention to detail in all aspects of work to ensure accuracy and quality of deliverables - Exhibit confidence and resilience when facing opposition from internal or external stakeholders; remain calm under pressure, think on your feet, and respond with sound judgment and professionalism - Establish rapport with associates at all levels; gather feedback and represent associate perspectives to advise partners on communication and change strategies - Identify, recommend, and collaborate on creative associate-focused solutions while leading change management initiatives - Evaluate the impact of new programs on associates and, if needed, employ appropriate change strategies - Collaborate to help craft effective communications to be used in Distribution Centers at associate meetings, Distribution Center Huddle Announcements, and Stores TRUENews check-ins. - Lead and consult on the design, administration, and analysis of annual and pulse engagement surveys across multiple business units. Analyze data and recommend strategy for building, maintaining, and fostering an engaged workforce - Work with key HR and business leaders to identify strategies that drive engagement and positive associate relations. - Keep a keen eye on developing issues that could have labor relations ramifications and provide ongoing current feedback to the HR functional leaders and business partners. - Keep abreast of developments in key areas of labor relations law/policy and keep partners informed. - With guidance and collaboration from Sr. Director, Associate Relations, follow best practices and playbook for managing escalated Associate Relations issues. - Investigate designated associate complaints by conducting virtual or on-site climate surveys and "pulse checks"; advise HR and Operations regarding appropriate actions - Other projects as assigned. Company Description

Role Description The Sr. Representative provides counsel and guidance within established SLEs to Field, Store, and Distribution Leaders, as well as Corporate Leaders and Associates to include: - Policy interpretation - Disciplinary guidance - Performance management - Approval of all involuntary terminations - ADA interactives assisting Investigators with case management preparation - 3rd Party charge responses - Unemployment and DOL claims hearing preparation and participation as needed The base salary range for this role is $54,000 – $74,250. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. Qualifications - Two or more years of HR experience preferred - Bachelor’s degree preferred - Excellent oral and written communication skills - Work independently - Excellent analytical and customer service skills - High attention to detail and accuracy - PowerPoint, Excel, and Word proficient Requirements - Provide counsel and guidance to Field, Store, and Distribution Leaders and Corporate Leaders and Associates - Review and approve involuntary separations requests for stores and distribution centers; escalate as necessary - Facilitate ADA Interactive conversations based on requests from business units, documenting in the case management system and following up as needed - Work with Supervisor to interpret HR policies and procedures - Assist Field, Store, Distribution, and Corporate Leaders in redirecting associates when necessary; formulate action plans with managers when potential associate problems are identified - Work with Supervisor to provide analytics and make recommendations to HR Leadership regarding potential associate relations issues based on trends - Gather critical data (reporting, associate files, policy sign-offs, etc.) to assist Investigators in responding to allegations, 3rd Party charges, Unemployment claims, etc. - Coordinate and investigate Department of Labor claims as needed; track, record, and maintain records - Guide Field, Store, Distribution, and Corporate Leaders in implementing and communicating policies and procedures - Assist in evaluating Human Resource training needs based on trends identified in case management; recommending training topics to be presented for Field, Store, Distribution, and Corporate Leaders - Partner with HR Leadership in recommending human resource policy and procedural changes - Monitor final pay and effective scheduling compliance within guidelines - Other duties as assigned Physical Requirements/ADA The position may be performed remotely anywhere within the United States. This position requires the ability to use a computer, work as part of a team, and the ability to communicate with team members and others. Supervisory Responsibilities None Disclaimer This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Role Description The HR Specialist will mitigate risk for the organization and drive engagement by managing timely responses to Associate concerns raised through various communication avenues. The HR Specialist will execute prompt, timely, thorough, and proactive responses to Alertlines, 3rd party charges (DOL), leadership concerns, Associate correspondence, social media, and any other form of communication. The HR Specialist will monitor, validate, and ensure compliance with internal HR protocols, processes, and procedures throughout the investigation process. The HR Specialist will work with the HR Services Leadership team and legal partners to provide documentation, reports, investigative files, or records as needed. The HR Specialist provides counsel and guidance within established SLEs to Field, Store, and Distribution Leaders and Corporate Leaders and Associates, including policy interpretation, disciplinary guidance, performance management, and recommendation/approval of involuntary separations. The base salary range for this role is $62,400 – $85,800. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. Qualifications - Two or more years of HR experience preferred - Bachelor’s degree preferred - Some investigation experience preferred - Demonstrates the ability to deal with ambiguity - Excellent oral and written communication skills - Work independently - Excellent analytical and customer service skills - High attention to detail and accuracy - PowerPoint, Excel, and Word proficient Requirements - Conduct remote investigations as assigned by the Director/HR Manager/Supervisor identified through Case Management, Alertline, Social Media, and other modes of communication - Follow HR Services investigations to ensure consistency and mitigate risk - Enter case notes and supporting documentation, including reporting and video from investigations into the Case Management system daily and in a timely/thorough manner - Work with business partners to create a specific, measurable, actionable, realistic, and time-bound action plan with appropriate accountability within the investigation plan - Advise on Corrective Action Guidelines adherence and counsel Leadership on policy violation disciplinary action to ensure consistency - Assist Leadership in redirecting Associates when necessary and formulating action plans with Leaders when potential associate problems are identified - Provide counsel and guidance to Field Leaders, Distribution Leaders and Corporate Leaders, appropriate HR Business Partners and Associates - Review and approve involuntary separation requests for Stores and Distribution Centers - Facilitate and engage in ADA Interactive conversations based on requests from business units - Work with the Supervisor to interpret HR policies and procedures - Gather critical data (reporting, associate files, policy sign-offs, etc.) to assist Investigators in responding to allegations, 3rd Party charges, Unemployment claims, etc. - Coordinate and investigate Department of Labor claims as assigned - Guide Field, Store, Distribution, and Corporate Leaders in implementing and communicating policies and procedures Benefits - None listed Company Description Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Role Description Responsible for overseeing the administration of all areas and phases of oversight of 3rd Party Auditors lease audit and compliance of company owned, leased and/or subleased properties assigned. Recommend policies and process improvements to drive and support department goals and objectives are achieved. The position requires the ability to influence and collaborate successfully with Landlords to achieve maximum expense savings. The base salary range for this role is $93,600-$146,050. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. Qualifications - Bachelor’s degree or equivalent experience in property management field in a retail environment - Excellent verbal and written skills. Finance background a plus - 5 years property management experience in retail environment - 3 + years Audit in a corporate environment Requirements - Responsible for the management of contracted 3rd Party auditors for annual expense reconciliations and co-tenancy validations. - Responsible for establishing annual list of assignments and maintaining records of assignments and reporting. - Oversee and provide guidance to external lease auditors on resolution of landlord disputes. - Work with internal/external auditors regarding SEC & SOX requirements for expense record approvals and ledger adjustments for claims. - Establish claim thresholds for external auditors. - Act as liaison between company (Real Estate Management, Risk Management, etc.) and lessors in resolving issues relating to lease provisions relative to 3rd party audits. - Oversee the data management for 3rd Party expense records into lease information system by monitoring accuracy of pdSiteLink and providing input on development of new requirements relative to the external audit process. Physical Requirements/ADA - Job requires ability to work in an office environment, primarily on a computer. - Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. - Consistent timeliness and regular attendance. - Vision requirements: Ability to see information in print and/or electronically. - This position may be performed remotely anywhere within the United States. Supervisory Responsibilities - External/contracted Auditors. Disclaimer This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Role Description To accurately and timely enforce all lease provisions of assigned portfolio between Ross and its Landlords including but not limited to the processing, review or audit of Landlord billed CAM Reconciliations, Real Estate Taxes, and Reduced Occupancy (ROP) claims. Furthermore, to assist the Manager with special projects, while assisting the department to meet its annual goals. Some travel may be required. The base salary range for this role is $81,000 – $121,800. The base salary/range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. Qualifications - Minimum of 4-6 years of Property Management or Lease Administration experience in a retail environment. - BA degree or equivalent Property Management experience in a retail environment. - Property accounting experience preferred. - Must have the ability to understand legal terminology and interpret lease clauses. - Must have excellent negotiating skills. - Must have excellent verbal and written communication skills. - Must have excellent organizational skills and be detail oriented. - Must be a self-starter and have the ability to prioritize and multi-task in a fast-paced environment. - Must have the ability to work independently with minimal management oversight. Requirements - Act as the primary contact between the Company and its Landlords on all matters concerning CAM, Real Estate Taxes, Insurance, Reduced Occupancy, and Account Reconciliation issues, while maintaining good working relationships. - Maintain a thorough knowledge of Lease provisions. Analyze, review, and perform desktop audits of Landlord billings for CAM, Real Estate Tax, and Insurance. Negotiate with landlords to resolve any conflicts and escalate to Management as necessary. Review Landlord operating cost budgets and establish monthly impounds or fixed expense schedules. Review / Maintain store lease audit data in Sitelink. - Review Lease Co-Tenancy provisions and all available resources and documents for Reduced Occupancy (ROP) claims. Prepare ROP claim packages for new violations, and packages for cures or cessation of Substitute Rent payments. Escalate Reduced Occupancy claim disputes to Management as necessary. Validate and maintain current co-tenancy data in Sitelink. - Assist Managers with complex ROP and CAM/Tax/Ins dispute reviews, the management of third-party auditor claims, the review and updating of procedures, and the testing and development of Sitelink. - Provide training support for new Property Management associates. - Review and reconcile Landlord Accounts Receivable (AR) ledges as necessary and resolved any AR issues or disputes with Landlords. - Review and respond to estoppel and waiver requests. - Complete projects or tasks as assigned, including review of Capital Expenditure Requests (CERs), Lease Accounting accrual analysis, and other miscellaneous projects. - Complete weekly cost reports, impound reviews and other forecasting and reporting as assigned. Physical Requirements/ADA - Job requires ability to work in an office environment, primarily on a computer. - Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. - Consistent timeliness and regular attendance. - Vision requirements: Ability to see information in print and/or electronically. - This position may be performed remotely anywhere within the United States. Supervisory Responsibilities - None Disclaimer This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

GENERAL PURPOSE: Mitigate risk for the company and drive engagement by managing timely responses to Associate concerns raised through open-door channels. Execute prompt, timely, thorough, and proactive responses to Alertlines, 3rd party charges, Associate correspondence, social media, or any actionable trends identified through Case Management requiring on-site or remote investigative activity. Provide Associate Relations support for critical incidents such as suicidal associates and domestic violence. Support after-hours critical incident coverage as assigned. Coach and counsel business unit leadership on managing Associate Relations issues. Facilitate Key People Processes and Approachable Leadership training or conduct Climate Surveys in response to Associate Engagement results. Through the investigation process, monitor, validate, and ensure compliance with internal HR policies and procedures and external local, state, and federal laws. Follow all HR Services processes and work with the HR Services Leadership team and legal partners to provide documentation, reports, or investigative case files or records as needed. The base salary range for this role is $66,800 – $98,350. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. ESSENTIAL FUNCTIONS: Associate Relations-Investigations: • Conduct on-site/remote investigations as assigned by the Associate Relations Case Manager identified through Case Management, Alertline, 3rd party channels, social media, associate correspondence, or other vehicles. Required to conduct investigations for all shifts for the business units HR Services supports. • Follow HR Services investigation and response processes to ensure consistency and mitigate risk. Enter case notes and supporting documentation, including reporting and video from investigations into the Case Management system daily and in a timely/thorough manner. • Work closely with the HR Services team to ensure cross-functional sharing of activities and outcomes. • Together with the support team, run reporting and provide related documents such as case management history, compliance sign-offs, etc., to assist in responding to 3rd party claims agency/attorney charges. Conduct investigations as needed for further case closure. • Respond on site as necessary to any crises working with the LP and 3rd party – Magellan. • Conduct Domestic/Intimate Partner Interactives and follow established protocols. • Respond to cases involving Suicidal Associates by following established protocols. • Lead First Responder process. • Through investigations, monitor that stores are proactively executing a Pro-Associate culture. • Advise on Corrective Action Guideline adherence and counsel Store Management on policy violation disciplinary action to ensure consistency. • Interpret personnel policy. Assist Field Leadership in redirecting Associates when necessary and formulating action plans with managers when potential associate problems are identified. • Develop self by staying abreast of HR techniques and trends. Compliance: • Respond (within 48 business hours – 24 business hours for Sexual Harassment) to all case management, critical incidents, 3rd Party charges, or other forms of notification relating to Associate relations allegations. • Meet established service level expectations, including expected case closure productivity and days to close goals. • Follow all HR Services Investigation and Communication processes. • Final Pay and effective scheduling within guidelines. • Recommend follow-up on appropriate disciplinary action for repeat compliance issues. Government Regulations: • Work with legal to help support as needed in the research and documentation of any state or federal agency complaints and coordinate response with legal counsel. • Stay abreast of regional, state, or federal AR-related legislation and changes that may affect company policy/procedure. • Conduct or follow up on ADA regulations and Interactives as necessary to ensure we remain compliant. Training: • Conduct training workshops and seminars as needed. Analysis/Research: • Recommend human resource policy, and process improvement recommendations to the supervisor in response to changing needs or trends. • As part of the investigation process, assess training, benefits, wages, labor, and associate relations needs and communicate recommendations to business partners. • Initiate analysis/reports / statistical data as part of the investigation process and use this data to support findings and identify trends. Liaison to Corporate Office/Field/Distribution Center: • Guide business unit leaders as needed in implementing and communicating Human Resources, compensation, and benefit policies and procedures. • Act as liaison between business units (corporate, stores, DCs) for training, benefits, labor, and associate relations needs. Special projects and other duties as assigned. COMPETENCIES: Communicates Effectively Dealing with Ambiguity Collaboration Manages Conflict Decision Quality Ensures Accountability and Execution Business Acumen Plans, Aligns, and Prioritizes QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: • 3-5 years of multi-unit retail HR or similar Associate Relations Call Center/Shared Services experience preferred • Workplace Investigations Training preferred • Knowledge of NLRB-related issues is a plus • Degree(s) in Business Administration, Organization Development, Human Resources, or other related field preferred • Excellent interpersonal, presentation, facilitation, analytical, organizational, and communication skills required • Working knowledge of Excel, Word, and Outlook PHYSICAL REQUIREMENTS/ADA: • Requirements: Consistent timeliness and regular attendance. The job requires ability to work in an office environment, primarily on a computer. The job also requires sitting, standing, walking, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. • This position may be performed remotely anywhere within the United States except the State of Colorado. • Occasional Requirements: The job occasionally requires bending, kneeling, reaching, and lifting up to 10 pounds. • May also require occasional 10-15%25 short notice driving and/or air travel, including traveling overnight (single or multiple) for on-site investigations, business functions, or site visits. • Vision requirements: Ability to see information in print and/or electronically. #LI-Remote SUPERVISORY RESPONSIBILITIES: None DISCLAIMER: This position description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.