• Design end-to-end analytical frameworks to assess provider lifecycle stages, from initial registration to 'Super User' status. • Partner with Commercial Operations to embed findings into sales workflows and decision-making forums. • Utilize statistical techniques to identify leading contributors to churn, differentiating between seasonal noise and structural issues. • Prepare and present high-stakes narratives for senior management, turning complex data sets into strategic recommendations.

• Responsible for updating and reporting data for internal and external clients • Analyze scenarios and indicator behavior across the company • Create new reports and dashboards as requested by business areas or internal strategies • Support ad-hoc requests from the department • Participate in BI area projects • Support automation and improvements of various BI tools and processes

Ciklum is looking for a Senior BI Analyst to join our team in Argentina. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live. About the role: We are looking for a Senior BI Analyst to design and deliver effective business intelligence solutions, focusing on CRM, lifecycle, and marketing reporting. This role involves close collaboration with stakeholders, data engineers, and architects to translate reporting needs into scalable datasets, KPI definitions, dashboards, and insights. Candidates should have strong business analysis, BI development, and stakeholder management skills, especially in Tableau and modern data platforms like Databricks. Responsibilities: - Collaborate with stakeholders to refine reporting requirements for CRM and marketing - Translate business questions into KPIs, reporting logic, and dashboard specifications - Design and enhance BI dashboards and self-service reporting solutions in Tableau - Work with data engineers to create reporting-ready datasets - Define and document metric logic, calculation rules, and data usage guidelines - Validate data accuracy across dashboards and source tables - Support user acceptance testing and stakeholder feedback - Identify improvements for reporting and dashboard usability - Assist in the rollout of new reports and dashboards, including user training - Contribute to BI best practices and standards Requirements: - 5+ years in Business Intelligence or Data Analysis roles - Strong experience with Tableau for dashboard design and data visualization - Ability to gather business requirements and develop effective reporting solutions - Understanding of BI concepts, including KPIs and dimensional modeling - Experience with CRM and marketing-related data - Proficient in SQL for data analysis and validation - Familiarity with cloud platforms like Databricks or Snowflake - Strong communication and stakeholder management skills - Experience working in cross-functional teams Desirable: - Experience with CRM and lifecycle reporting - Knowledge of marketing analytics and customer engagement reporting - Familiarity with data modeling and governance concepts - Experience with A/B testing or product analytics - Knowledge of Python or scripting for analytics support - Tableau certification or similar qualification is a plus What`s in it for you? - Care: your mental and physical health is our priority. We ensure comprehensive company-paid medical insurance and mental health programs, 5 undocumented sick-leave days per year - Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy license, language courses and company-paid certifications - Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally - Long-term employment with 20 working-days paid vacation and local bank holidays - Flexibility: 100% remote work mode - Opportunities: we value our specialists and always find the best options for them. Our Internal Mobility Program helps change a project if needed to help you grow, excel professionally and fulfill your potential - Global impact: work on large-scale projects that redefine industries with international and fast-growing clients - Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events About us: At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress. As we expand into Latin America, every Ciklumer is helping to shape our story. Collaborate with seasoned experts and make a global impact backed by two decades of industry leadership. Want to learn more about us? Follow us on Instagram, Facebook, LinkedIn. Explore, empower, engineer with Ciklum! Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.

Role Description ViaPath is seeking an Intelligence Associate Analyst to join our team working with our clients. The responsibility of the Intelligence Associate Analyst will be to provide direct support to the customer staff. While in this critical position, you will have the opportunity to utilize your training and experience to assist Corrections Investigations staff in the development of actionable intelligence within the facilities or approved outside law enforcement agencies within established time frames. The selected candidate will be team oriented, capable of multitasking, and possess excellent communication skills. Position is a remote based position based in the Columbus, OH area with a requirement to travel to client site as needed. - Analyze data to establish trends within the facility and potential areas of interest - Assist facility with investigations by utilizing specialized software provided for data mining and link analysis - Monitor offender telephone calls - Establish a fundamental understanding of the facility’s operation to include policies and procedures, and data sources available for analysis - Prepares analysis, evaluation, and recommendations for proper responses to intelligence gathered - Proactively develop intelligence to assist in accomplishing facility objectives and mission - Submit detailed reports to facility regarding intelligence findings - Submit regular reports to superiors outlining level of support and benefit to facility - Provide guidance and training to facility staff - Fulfill requests for call recordings or other related data as authorized and requested - Participation in court or other administrative related hearings Qualifications - A Bachelor’s Degree preferred; equivalent experience in lieu of a degree will be considered. A concentration in Criminal Justice, criminology or a Business-related field is preferred. - 0-2 years of experience as a criminal intelligence analyst; or an equivalent substitution of experience with a government law enforcement or military agency performing technical tasks such as research, reviewing written documentation to identify and extract relevant information, completing investigative reports, court documents, or statistical data - Ability to develop a fundamental understanding of intelligence processes in a correctional environment to include institutional operations and criminal procedures - Demonstrate fundamental understanding of investigative and intelligence processes to include the intelligence cycle - Excellent verbal and written communication skills - Proficient in Microsoft Windows OS and Microsoft Suite - Ability to learn ViaPath and third-party software applications within the first six months of hire - Ability to work in a fast-paced environment and meet competing deadlines - Strong problem-solving skills with an interest and ability to conduct analysis and report on findings - Pro-active - Ability to handle confidential information - Fluency (written and verbal) in English is required. Fluency (written and verbal) in Spanish is desired Benefits - Medical, Dental & Vision Insurance – Multiple plan options designed to support a variety of coverage needs. - Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA) – Employer provided contribution to the HSA for eligible medical plans. Healthcare and dependent care spending accounts available. - Flexible Time Off (FTO) – Including vacation and sick time - Company Holidays - Retirement Plan (401(k)) – Traditional and Roth 401(k) options available including employer matching contributions. - Life & Disability Insurance – Company-paid basic life insurance and short-term disability; additional voluntary coverage available. - Employee Assistance Program (EAP) – Free, confidential support for personal, financial, and family matters. - Additional Well-Being Resources – Includes access to Care.com, Calm, Active&Fit, Telavet, LegalShield, and other lifestyle resources and discounted services.